Premium will load on MAC & IPad but not on IPhone

[Mo480]

I can't seem to get Prem to load on IPhone. I did have a free account and upgraded a couple of days ago. Help!

It says I need to be a premium member to stream songs. Laptop and Ipad work perfect. Thanks in advance. 

Order ID:       157871348015

[Mo480]

And I've deleted app and reinstalled 10 times. 

[Peter__]

Hey! Welcome to the community 🙂 

That is certainly strange. Have you tried fully powering off your device and turning back on again? 

Also are you certain you are logging in using the same details, it is amazingly easy to accidentally have 2 accounts!

Peter

[Mo480]

Still nothing. It is somehow still looking at the free account. This shouldn't be this hard.

[Peter__]

Hey again 🙂

I would suggest you have a read at and try the steps outlined in this post once again, if you are still having this issue then just reply to that topic and a member of the Spotify team should be able to assist you.

Peter