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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36982 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102470 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299075 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125761 Views

19 replies

38 likes

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  • 19 replies
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Why oh why can I not put my iPod music on my Spotify account

I cannot get my music to load from my iPod to my Spotify. I have an old iPod. 30GB. First I tried telling it to back up and then sync. That didn't work. Then I just said don't back it up and it still did not load anything onto my Spotify lists, altho...

Casual Listener

I cannot get my music to load from my iPod to my Spotify.  I have an old iPod.  30GB.  First I tried telling it to back up and then sync.  That didn't work.  Then I just said...

Liam

Community Legend

319 Views

1 replies

0 likes

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  • 1 replies
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iPad

I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium account actually what is on my app ?

Newbie

I had a free trial and went through FB but then subscribed to premium account outside of FB and have Downloaded the iPad app. It says on the top of my page ' free trial ended ' - is my premium accoun...

Liam

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Sprint

I paid my monthly sprint bill a day ago but Spotify is still saying I'm not on premium??!!!

Casual Listener

I paid my monthly sprint bill a day ago but Spotify is still saying I'm not on premium??!!!

Liam

Community Legend

1489 Views

3 replies

0 likes

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  • 3 replies
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Empty nested folders in iOS won't delete

Description I have a folder in the iOS version of Spotify that I can't delete and which doesn't show up in the desktop version. A more detailed description, using numbered steps 1. The playlists on the iOS version recently became jumbled: tracks were...

Casual Listener

Description I have a folder in the iOS version of Spotify that I can't delete and which doesn't show up in the desktop version.   A more detailed description, using numbered steps 1. The...

Kricky

Newbie

2968 Views

10 replies

0 likes

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  • 10 replies
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iPhone 5 Lock Screen Doesn't Update Display for Song, Track & Time (BUG?)

My iPhone 5 with latest spotify app won't update the display for the song being played, the track or the running time. I can start either a playlist for a cd, complilation or starred tracks and whether they are downloaded as offline or not, when the ...

Newbie

My iPhone 5 with latest spotify app won't update the display for the song being played, the track or the running time. I can start either a playlist for a cd, complilation or starred tracks and wheth...

ReeseyT

Newbie

1303 Views

1 replies

0 likes

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My iPhone 5 doesn't recognize I have a premium account!

Hi! I registered for a premium account this morning, but my Spotify App still won't recognize I've made this purchase. I only have access to music the same way a free user would. I have logged out and reinstalled the app a number of times but still n...

Casual Listener

Hi!   I registered for a premium account this morning, but my Spotify App still won't recognize I've made this purchase. I only have access to music the same way a free user would. I have lo...

Thedev

Community Legend

755 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

spotify stops after a minute or so only while playing airplay

Hi, spotify stops playing while playiny on airplay, when it plays normal (not airplay) it works perfect, and it plays all my songs I tried both my iphone 5, ipad 2 and ipod touch 4 my receiver is a pioneer vsx- 2021 It worked before but since I've go...

Newbie

Hi,    spotify stops playing while playiny on airplay, when it plays normal (not airplay) it works perfect, and it plays all my songs I tried both my iphone 5, ipad 2 and ipod touch 4...

zeristor

Newbie

1044 Views

1 replies

1 likes

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  • 1 replies
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Local Files syncs, but doesn't play on iphone

Hi, I have an iphone 4s and an ipad 3. I synced my local files to my iphone and ipad but won't play on my iphone but does on my ipad. No error message either just doesn't play. Streamed music on spotify on both devices plays just fine. Anyone know wh...

Newbie

Hi, I have an iphone 4s and an ipad 3.  I synced my local files to my iphone and ipad but won't play on my iphone but does on my ipad.  No error message either just doesn't play.&...

MontyChristos

Casual Listener

435 Views

1 replies

0 likes

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  • 1 replies
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Local Files are not playing on my iPhone 5 unless i'm connected to my wifi

Hello, I have trawled through some of these threads but found no answers. Ok.. So spotify on my iphone 5 will not play any tracks that I also have in my local files. They appear on my phone but the timer bar below the album art work won't start playi...

Casual Listener

Hello, I have trawled through some of these threads but found no answers.    Ok.. So spotify on my iphone 5 will not play any tracks that I also have in my local files. They appear on m...

433 Views

0 replies

0 likes

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Solved!! Spotify update 0.6.0.181 ipad

HiI have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though it states new version installed. I even deleted app from...

Music Fan

Hi I have just updated my iPhone 5 and my ipad to the new version via the App Store and the new interface etc is ok on the iPhone although when installed on my ipad it hasn't changed even though i...

MattSuda

Spotify Star

973 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

iPhone 5 Not Recognizing My Premium Acct

I've tried logging out and back in, uninstalling the app and reinstalling. I've also double checked to make sure my Premium Account was verified. What else can i do? Can someone please help me?

Newbie

I've tried logging out and back in, uninstalling the app and reinstalling. I've also double checked to make sure my Premium Account was verified. What else can i do? Can someone please help me?

Thedev

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
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Will any iPhone equalizer app work with Spotify?

The ones in the App store only work with iTunes from what I can tell. If it can only be done within Spotify, any word on that being an upcoming feature? BTW - I did see another message with a link to an 18 month old article on building a iPhone equal...

Visitor

The ones in the App store only work with iTunes from what I can tell.   If it can only be done within Spotify, any word on that being an upcoming feature?   BTW - I did see another mess...

Peter__

Community Legend

10641 Views

7 replies

7 likes

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  • 7 replies
  • 7 likes

Upgraded to premium account but on my iPhone it says I'm not premium

This is very annoying and frustrating. What's causing this issue and its obvious multiple people have the same problem. How do I fix this

Newbie

This is very annoying and frustrating. What's causing this issue and its obvious multiple people have the same problem. How do I fix this

Peter__

Community Legend

823 Views

5 replies

0 likes

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  • 5 replies
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Spotify Premium not working on my iphone! HELP! ASAP

I recently purchased Spotify Premium to use on my iPhone as I was leaving the house for the gym. Would really like to use it someone please help!

Regular

I recently purchased Spotify Premium to use on my iPhone as I was leaving the house for the gym. Would really like to use it someone please help!

Meddle

Music Fan

1366 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Playlists won't play, says I need to upgrade even though I'm a premium subscriber.

My payment for this month did not originally go through. I reprocessed my payment, it went thru and I got my receipt. However, when I try to listen to any of my songs it is still saying that I need to upgrade. I've tried logging out and in, restartin...

Casual Listener

My payment for this month did not originally go through. I reprocessed my payment, it went thru and I got my receipt. However, when I try to listen to any of my songs it is still saying that I need t...

Liam

Community Legend

457 Views

1 replies

0 likes

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  • 1 replies
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Organize songs

How do I reorganize songs in a playlist on the new iOS version (0.6.0181)? Tried the Edit button, but it seems like I only can delete songs from the playlist.

Newbie

How do I reorganize songs in a playlist on the new iOS version (0.6.0181)? Tried the Edit button, but it seems like I only can delete songs from the playlist.

Foxxstory

Music Fan

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Sync playlists - disappearing when offline, unsync when back online

Hello, I am abroad for one month and had sync some playlists on my iphone to listen music offline. Obviously, I dont have any wifi or 3G connections during my trip so I set spotify to the offline mode after having synchronized my playlists. However, ...

Regular

Hello,   I am abroad for one month and had sync some playlists on my iphone to listen music offline.    Obviously, I dont have any wifi or 3G connections during my trip so I se...

BenMartin

Regular

12392 Views

12 replies

3 likes

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  • 12 replies
  • 3 likes

Solved!! My premium isn't working

I just bought premium like 20 mins ago and on my app it is saying i dont have premium so I figured give it a few but still nothing what should I do?

Casual Listener

I just bought premium like 20 mins ago and on my app it is saying i dont have premium so I figured give it a few but still nothing what should I do?

Peter__

Community Legend

1686 Views

11 replies

0 likes

  • 1686 Views
  • 11 replies
  • 0 likes

error 408

Hey! I just changed frmo the swedish apstore to the australian one and now my spotify is not working. Do i have to change it back again for spotify to start work again. At the moment it's just telling error 408 every time i try to log on...

Newbie

Hey! I just changed frmo the swedish apstore to the australian one and now my spotify is not working. Do i have to change it back again for spotify to start work again. At the moment it's just tell...

Peter__

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes