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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

278500 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

b-ram1982

Newbie

178218 Views

508 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118636 Views

19 replies

38 likes

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Edit preferences iPad

Can I edit my preferences (specifically, hide top tracks and artisits) using my iPad? I don't have a desktop version, as I have an older pre-intel Mac.

Casual Listener

Can I edit my preferences (specifically, hide top tracks and artisits) using my iPad? I don't have a desktop version, as I have an older pre-intel Mac.

Peter__

Community Legend

997 Views

1 replies

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Space used by Spotify

Hi guys! I need many informations about this fantastic app. Can someone who can explain to me how this app work? I notice that every time a listen to a radio the space on my device - I'm using an iPad mini - occupied by Spotify always increases, even...

Newbie

Hi guys! I need many informations about this fantastic app. Can someone who can explain to me how this app work? I notice that every time a listen to a radio the space on my device - I'm using an iPa...

Peter__

Community Legend

733 Views

1 replies

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Get rid of error messages on mobile app

I'm talking about the one that pops up everytime it can't connect to internet on my iPhone. I'm walking from class to class and sometimes the internet cuts out when I have no signal and wireless hasn't connected yet. The music will stop playing, but ...

Casual Listener

I'm talking about the one that pops up everytime it can't connect to internet on my iPhone. I'm walking from class to class and sometimes the internet cuts out when I have no signal and wireless hasn...

420 Views

0 replies

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Devices

Hi I have Spotifly Premium and have it synced with my Lap Top, I phone and I pad. I also have another iphone for work. Can i sync that as well as my other iphone? Cheers

Casual Listener

Hi   I have Spotifly Premium and have it synced with my Lap Top, I phone and I pad. I also have another iphone for work. Can i sync that as well as my other iphone?   Cheers

Peter__

Community Legend

525 Views

3 replies

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B.o.b. vs bobby ray

The songs are titled wrong. I don't know how else to let u guys know. But u might wanna fix that. They are all jumbled. Like intermission is actually "fly like me" etc

Casual Listener

The songs are titled wrong. I don't know how else to let u guys know. But u might wanna fix that. They are all jumbled. Like intermission is actually "fly like me" etc

Justblzn420

Casual Listener

359 Views

1 replies

1 likes

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Spotify on iPad crashes after a while in private session

My spotify keeps crashing after browsing a while! This only happens in private session. It starts with not being able to load artists or related artists. When this happens it can't load album art on the full screen player, or on an artists page. The ...

Newbie

My spotify keeps crashing after browsing a while! This only happens in private session. It starts with not being able to load artists or related artists. When this happens it can't load album art on ...

337 Views

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Spotify on iPad

If I can use Spotify on my desktop why can't I use it on my iPad? This is so disappointing and annoying.

Casual Listener

If I can use Spotify on my desktop why can't I use it on my iPad? This is so disappointing and annoying.

Jayaitch

Casual Listener

1334 Views

5 replies

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computer vs mobile devices

Hi all, I have a load of songs that play perfectly fine from both my library and my playlists on my computer but are "hidden" on my mobile devices. I have tried synching many times but for some reason they will not download/play to my iphone or ipod....

Newbie

Hi all, I have a load of songs that play perfectly fine from both my library and my playlists on my computer but are "hidden" on my mobile devices.  I have tried synching many times but for some...

Peter__

Community Legend

466 Views

1 replies

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Reinstalled Spotify app but now it just keeps asking me to log in

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then when i go to he playlist page it shows 0 playlists an...

Roadie

I was having issues with my playlist only updating to a certain point last time it did this i reinstalled the app and it fixed it. This time i reinstalled the app and it asks me to log in and then wh...

278 Views

0 replies

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Solved!! Can't use my iphone 4s in offline mode!

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that there is only a red exclamation mark in front of th...

Newbie

I have the problem that I can't download playlists on my iphone 4S iOS6. When I activate the offline mode on the top of a playlist, there is for a short time (2 sec) the download sign and after that ...

Peter__

Community Legend

733 Views

1 replies

0 likes

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Premium not working on iPhone

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Newbie

I updated my credit card and now I can't access spotify premium on my phone. Please help.

Peter__

Community Legend

327 Views

1 replies

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Spotify needs to show more care in updating the desktop and mobile apps

Dear Spotify, I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover and share music. But you burn me! Oh, how you sear the flesh ...

Music Fan

Dear Spotify,   I love you. I really do. Ever since you've been available in Austria, I've been evangelizing you to all who want and won't listen. You are a cheap and amazing way to discover...

Richard

Community Legend

434 Views

1 replies

0 likes

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Can u send music to iPhone

Does the music u send to iPhone stay there forever

Newbie

Does the music u send to iPhone stay there forever

Peter__

Community Legend

391 Views

1 replies

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Can't sync Local Files to my iPhone 5

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So I wait for like 5 minutes and it still says pendin...

Regular

I have some songs on my Mac that I want to Sync on my iPhone 5. Both my Devices are on the same Wifi-Network. So I opened Spotify on my iPhone and checked Local File on my Mac but it says pending. So...

412 Views

0 replies

1 likes

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Spotify 0.5.10.14 crashes when syncing on iPad and iPhone

I didn't find any thread with this issue. If it's duplicate, I'm sorry: Description When I try to sync Spotify with my iOs devices they crash a lot A more detailed description, using numbered steps 1. I tried to sync my iPhone via usb 2. I crashed......

Casual Listener

I didn't find any thread with this issue. If it's duplicate, I'm sorry:   Description When I try to sync Spotify with my iOs devices they crash a lot   A more detailed description...

sisonpih

Casual Listener

439 Views

2 replies

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iPhone app not working

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my correct iCloud password and nothing happens? What's goi...

Newbie

I have happily enjoyed Spotify premium on my iPhone 5 for a while now, until unecolucably, after an iOS update it completely dissapeared. I have tried repeatedly to reinstall the app, I enter my corr...

kennethb

Newbie

380 Views

1 replies

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New member!! Don't want to sync all songs to iphone

New member. Haven't learned much. Searching, playlists, delete. I don' t want all songs to sync iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tracks still there. When I tried to delete tracks, they delete on websit...

Regular

New member. Haven't learned much. Searching, playlists, delete.  I don' t want all songs  to sync  iphone. Taking up space. Help. Opened up Spoitify on iphone 1st. Deleted app, but tra...

Liam

Community Legend

410 Views

1 replies

0 likes

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Iphone track unavailable (Ipremium)

long story short.a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well I now repurchased premium with my other card which I ju...

Newbie

long story short. a week ago I had spotify premium (had it for ages), and no problems. But last friday I lost my bankcard and had it canceled, (which removed my premium at the time I guess). Well ...

Liam

Community Legend

340 Views

1 replies

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Playlist for offline playlists?

Could you add new feature to mobile spotify.I would like to have some kind of ability to see all playlists which are available offline in one place.Basically new playlist maybe at the top of playlist section, which would have sub menu where all playl...

Newbie

Could you add new feature to mobile spotify. I would like to have some kind of ability to see all playlists which are available offline in one place. Basically new playlist maybe at the top of play...

231 Views

0 replies

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Solved!! Spotify crashes with Facebook-linked account on Mac Book Pro 10.6.8

Hello Guys, I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem. For me it is different: When I use my account which is linked to Facebook it crashes.. When I use ...

Casual Listener

Hello Guys,   I have a Problem with my Spotify application. It crashes right after i started it. I know there are already some Topics about this problem.  For me it is different: When...

rubicon123

Casual Listener

931 Views

2 replies

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