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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70483 Views
  • 16 replies
  • 37 likes
  • 70483 Views
  • 16 replies
  • 37 likes

Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

  • Newbie
  • Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...
  • christina4
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

  • Music Fan
  • I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...
  • BitRift
  • Music Fan
  • 1239 Views
  • 1 replies
  • 1 likes
  • 1239 Views
  • 1 replies
  • 1 likes

Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

  • Newbie
  • I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...
  • Katehollyr
  • Casual Listener
  • 1230 Views
  • 4 replies
  • 0 likes
  • 1230 Views
  • 4 replies
  • 0 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

  • Visitor
  • I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...
  • Peter__
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

  • Casual Listener
  • Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
  • Peter__
  • Community Legend
  • 1006 Views
  • 3 replies
  • 0 likes
  • 1006 Views
  • 3 replies
  • 0 likes

Playlists won't sync

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...

  • Music Fan
  • Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...
  • Predata88
  • Music Fan
  • 442 Views
  • 2 replies
  • 1 likes
  • 442 Views
  • 2 replies
  • 1 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

  • Music Fan
  • I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

  • Newbie
  • On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

Search feature not loading on iphone 4

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

  • Newbie
  • Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
  • Iluvomd
  • Casual Listener
  • 695 Views
  • 6 replies
  • 0 likes
  • 695 Views
  • 6 replies
  • 0 likes

How can`t get my tracks from local files to Ipod touch

I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please? The Ipod dosent occure under devices even thoe I´m on the same wifi with my computer and m...

  • Newbie
  • I have the spotify premium. I want a track from my local files at spotify to a oflfline playlist on my ipod touch but can`t do it, can somebody help me please?  The Ipod dosent occure under devi...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Radio only available online - disconnected multiple times

I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help. You guys need a dedicated customer support email address. I'm often being disconnected from the spotify radio servers and then told I'm "of...

  • Newbie
  • I'm a recent premium subscriber and I'm a little disappointed that this is my best option for asking for help.  You guys need a dedicated customer support email address.   I'm often bei...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Problems with Bluetooth

I've always had bluetooth problems with my car. I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth. I've actually been using the iOS 4 version of the app (with my iPhone 4S) because it w...

  • Newbie
  • I've always had bluetooth problems with my car.  I can't drive and listen to music for more than 2-3 songs without the app crashing when I'm connected to bluetooth.  I've actually been usin...
  • klsnijder
  • Newbie
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Spotify not working outside wifi

Hi, For over a week now my spotify has not been syncing and I cannot play my playlists on the go! Please help, what am I doing wrong!!?? thanks, richard

  • Casual Listener
  • Hi,   For over a week now my spotify has not been syncing and I cannot play my playlists on the go!    Please help, what am I doing wrong!!??   thanks,   rich...
  • Liam
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

ipod compat

I was going to buy an ipod today to use in the shiny new cd player I got...however...I've been doing some homework and it seems that ipods were designed to only play itunes music. I like spotify, and the playlists I've created. If I get one of these ...

  • Newbie
  • I was going to buy an ipod today to use in the shiny new cd player I got...however...I've been doing some homework and it seems that ipods were designed to only play itunes music. I like spotify...
  • Peter__
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Can't for the life of me get my premium subscription to sync with my iPad

Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Premium trial has ended" and won't let me do anything b...

  • Regular
  • Please help! I pay for a premium subscription and have no issues using it from my iPhone. However, when I log into the Spotify app from my iPad using the EXACT SAME CREDENTIALS, it says "Spotify Prem...
  • Peter__
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

spotify wont sync on my ipod

i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please

  • Casual Listener
  • i hooked my ipod up to spotify did the back up and i tryed getting it to sync but all it did was wipe it out so i got no music help me please
  • Peter__
  • Community Legend
  • 2792 Views
  • 1 replies
  • 0 likes
  • 2792 Views
  • 1 replies
  • 0 likes

Solved!! Ipod touch 32gb 5th generation not being recognized by pc.

I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.

  • Gig Goer
  • I have an android phone which works fine with spotify, however my new Ipod touch is not being recognized by Spotify. The only thing I haven't tried yet is uninstalling from pc. Any suggestions.
  • Peter__
  • Community Legend
  • 2259 Views
  • 5 replies
  • 0 likes
  • 2259 Views
  • 5 replies
  • 0 likes

iPod Classic shows up in devices, but will not sync

Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spotify. It shows up in Devices. I did try to sync it. N...

  • Newbie
  • Hello, I have been using Spotify for more than a year. I have Premium. The version I am using is 0.8.8.334.g2c6a424b. I am trying to sync my 80gb iPod classic (I don't know what gen that is) to Spo...
  • 370 Views
  • 0 replies
  • 0 likes
  • 370 Views
  • 0 replies
  • 0 likes

Problems listening to music?

On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when I try to log into the website on any device, I am told...

  • Casual Listener
  • On my iPad and iPhone, my Spotify app allows me to log in, but when I try to play music, it says I need a premium account, which I have. I have been trying to get in for several hours. Also, when...
  • Peter__
  • Community Legend
  • 398 Views
  • 4 replies
  • 0 likes
  • 398 Views
  • 4 replies
  • 0 likes

iOS 6.1 Can't search music after playing a cached piece of music

Is anyone else having this problem? After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS 6.1 or Spotifty?

  • Regular
  • Is anyone else having this problem?  After I play a cached tune from my play list I can not browse for music afterwards. Rebooting my pod touch (4G) lets me do it once but not again. Is this 1OS...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes