Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 7469 Views
  • 9 replies
  • 21 likes
  • 7469 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17259 Views
  • 1 replies
  • 2 likes
  • 17259 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92019 Views
  • 125 replies
  • 34 likes
  • 92019 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 21995 Views
  • 8 replies
  • 0 likes
  • 21995 Views
  • 8 replies
  • 0 likes

I can't get to friends profiles or playlists.

Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access people's profiles or playlists, even when thy subscr...

  • Newbie
  • Hi, I have just signed up for spotify premium on my iPhone and have set up my own playlists etc.. Everything is fine and I can listen, download and manage everything. Only problem is I can't access p...
  • Peter__
  • Community Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Remote

Spoiler (Highlight to read) Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!

  • Newbie
  •   Hola, Do you guys have any suggestions on how to use my Iphone to remotecontrole my Ipad? Cheers!  
  • neo-x
  • Community Legend
  • 759 Views
  • 3 replies
  • 0 likes
  • 759 Views
  • 3 replies
  • 0 likes

Not all local files will sync

When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync. Some of them will but most will not. I've placed all of the tracks I want to sync into playlists that I've set to be available offl...

  • Casual Listener
  • When syncing my tracks to my iPhone, very few of the local tracks that are not already available on Spotify will sync.  Some of them will but most will not.  I've placed all of the tracks I...
  • neo-x
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

No playlist will sync

Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi.

  • Casual Listener
  • Non of my playlist will synic to my ipone. I have the USB and the computer and phone on the same wifi. 
  • neo-x
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Spotify keeps trying to start songs on the iPad without success

I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no warnings, nothing. This is an ipad 2 with iOs 5.0.1 .Spo...

  • Casual Listener
  • I'm a premium subscriber, but for the last 4 or 5 days, Spotify just can't play anything. Radio, searching for a keyword etc all keeps waiting in a loading/processing status. No error codes, no war...
  • serefarikan
  • Casual Listener
  • 478 Views
  • 2 replies
  • 0 likes
  • 478 Views
  • 2 replies
  • 0 likes

Iphone

Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika

  • Newbie
  • Min spotify har börjat hacka.. varför?! Har funkat felfritt tills idag! Nån inställning?! Jag har full mottagning om det skulle vara problemet!? /Erika
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Can't sync my iPod

Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC. It's an iPod 2g with 4.2.1 and a Windows 7 PC.

  • Newbie
  • Hello, my iPod isn't recognized by my PC. I've unplugged him a few times, I've reinstalled the drives a couple times and it's still unrecognized. I've although restarted my PC.   It's an iPo...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Solved!! Error communication with spotify -> offline sync doesn't work

Hi, Everytime I open Spotify on my Iphone 4, I get this error, There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. What could be the problem? I always sync over wifi, and I have...

  • Newbie
  • Hi, Everytime I open Spotify on my Iphone 4, I get this error,  There was an error communicating with Spotify. Some tracks couldn't be made available offline. Spotify will try again later. ...
  • Flurry
  • Casual Listener
  • 8712 Views
  • 65 replies
  • 10 likes
  • 8712 Views
  • 65 replies
  • 10 likes

App doesn't work on my Iphone

The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help me as this is really annoying and confusing!

  • Newbie
  • The last three or four days I've been experiencing difficulties with the app on my iPhone. It says I need to upgrade to Premium (I already have Premium), but on my Mac it works just fine. Please help...
  • Jude
  • Spotify Legend
  • 1003 Views
  • 1 replies
  • 0 likes
  • 1003 Views
  • 1 replies
  • 0 likes

Controlling iOS spotify app from another iOS device

Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to change any time soon anyways. What I'm looking for...

  • Newbie
  • Right now I got my old Iphone connected to my stereo through a dock. The dock itself has a remote control. It' barely functions with the spotify app, but I can live with that. I doubt that's going to...
  • tony2035
  • Music Fan
  • 11440 Views
  • 1 replies
  • 0 likes
  • 11440 Views
  • 1 replies
  • 0 likes

Set Mobile Password Loop

When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected). The problem is, instead of a password in the email, I get a link that says, to set your password, click on ...

  • Regular
  • When I try to set a password for my mobile device from my Spotify account page (yes I'm on Premium), I get an email in my inbox (as expected).  The problem is, instead of a password in&nbsp...
  • 1243779924
  • Newbie
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Synching playlist w local files between devices doesn't work for some files (and yes, they're MP3's)

I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost works - many, but not all tracks are synched from the P...

  • Regular
  • I'm using Spotify to synch playlists and local files between my PC and my iPad (as described here) so that I can use one or the other to access the same set of playlists and music. And it almost work...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

please help me is not working

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song". Why is this? Is there like a 1800 number to call cause this is getting ridiculous I lo...

  • Casual Listener
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when I try to stream a song it says: "You need a premium account to play this song".   Why is this? ...
  • neo-x
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Spotify on iOS needs an update

I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now. I have two phones (one work, one personal) and my work phone is a Samsung GSII and my personal is an iPhone 5. Hands dow...

  • Regular
  • I have been a free Spotify PC user since it was being tested in the U.S. market, I have been a Premium member for two months now.   I have two phones (one work, one personal) and my work pho...
  • KW1
  • Regular
  • 878 Views
  • 4 replies
  • 1 likes
  • 878 Views
  • 4 replies
  • 1 likes

How do I know I'm not showing my activity on Facebook?

I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it to someone. This is not acceptable. On the desktop app,...

  • Casual Listener
  • I was shocked to see on a friend's Facebook the message that "David listened to such and such on Spotify." It is not my intention to share ANYTHING, EVER unless I specifically post it or send it...
  • jp030593
  • Newbie
  • 3796 Views
  • 9 replies
  • 1 likes
  • 3796 Views
  • 9 replies
  • 1 likes

Is Spotify Overcrowded Already?

I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG

  • Newbie
  • I Usually Stream from my iphone 5 LTE or WiFi speed and my songs always get interrupted. Is spotify actually running at its full capacity and more? Probably it's time to move to MOG  
  • user-removed
  • Not applicable
  • 336 Views
  • 3 replies
  • 0 likes
  • 336 Views
  • 3 replies
  • 0 likes

Best way to have offline playlists in car? IPOD TOUCH

It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone... It would be so much easier if I could have a IPOD touch that just stays in my car in offline mode and I can listed via bluetooth or USB? with li...

  • Regular
  •   It's just a matter of time before I wreck my car while screwing around with Spotify on my mobile phone...   It would be so much easier if I could have a IPOD touch that just stays i...
  • NeilB
  • Regular
  • 1719 Views
  • 3 replies
  • 0 likes
  • 1719 Views
  • 3 replies
  • 0 likes

Apple TV - Sometimes music stop for some seconds

Hi, I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify. It seems to work ok but sometimes the music stops for several seconds and then continue as usual. I have use AirPlay with my iphone's ...

  • Casual Listener
  • Hi,    I have buy an Apple TV (3rd generation) and I was very ansioux to use AirPlay to connect Apple TV with Spotify.  It seems to work ok but sometimes the music stops for seve...
  • russtm
  • Roadie
  • 3232 Views
  • 5 replies
  • 0 likes
  • 3232 Views
  • 5 replies
  • 0 likes

Why can't I listen to Champion by The Chevin?

When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?

  • Newbie
  • When I try to listen to Champion by The Chevin the title is gray and i can't click it. Why?
  • David
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! iOS 5 Premium not working.

I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. Has this been fixed yet? What do I need to do? If i...

  • Newbie
  • I see this problem has been brought up before, but I'm not seeing a satisfying solution. I just bought Premium and it's not working on my phone, which is the reason I got premium in the first place. ...
  • David
  • Spotify Legend
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes