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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137809 Views
  • 503 replies
  • 108 likes
  • 137809 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96799 Views
  • 19 replies
  • 38 likes
  • 96799 Views
  • 19 replies
  • 38 likes

App doesn't give me premium upgrade

How do I get the app to give me the premium version I paid for?

  • Newbie
  • How do I get the app to give me the premium version I paid for?
  • Peter__
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Recieved songs in inbox stay unread after listening to the songs.

Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread in the inbox. A more detailed description, using numb...

  • Visitor
  • Description I never really seen it before because nobody has ever sent me songs before. But my girlfriend has sent me multiple songs and no matter how many times I listen to them, they stay unread ...
  • user-removed
  • Not applicable
  • 1420 Views
  • 4 replies
  • 0 likes
  • 1420 Views
  • 4 replies
  • 0 likes

Synced Albums Not Playing Entire Album

Hello guys, I have an iPhone 5 with Spotify Premium. I have a good deal of media on my computer not available on spotify, so I often sync it over by taking the album in iTunes, dragging into a Spotify playlist and clicking available offline. All the ...

  • Casual Listener
  • Hello guys, I have an iPhone 5 with Spotify Premium.   I have a good deal of media on my computer not available on spotify, so I often sync it over by taking the album in iTunes, dragging in...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Albums with multiple entries under same name not showing up in New Version of iOS App

I have noticed this using the new iOS version on both the iPad and iPhone. For example, if you search for an album that has more than one entry under the same album name (different editions, commentary albums, edited/explicit) it will only show one o...

  • Roadie
  • I have noticed this using the new iOS version on both the iPad and iPhone.  For example, if you search for an album that has more than one entry under the same album name (different editions, co...
  • CWelchTN
  • Newbie
  • 1299 Views
  • 10 replies
  • 2 likes
  • 1299 Views
  • 10 replies
  • 2 likes

Solved!! Missing playlists on iPhone yet present on two separate desktop clients

I've looked through this forum for help, but I cannot find the solution to my problem. DescriptionMissing multiple playlists and playlist folders on iPhone device. All other clients, except for my iPhone device, holds all playlists. Other clients inc...

  • Casual Listener
  • I've looked through this forum for help, but I cannot find the solution to my problem.   Description Missing multiple playlists and playlist folders on iPhone device. All other clients, exc...
  • jgdx
  • Casual Listener
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

current audio app spontaneously switches from spotify to default music app on iOS 6

Has anyone else experienced a problem with the current audio app changing by itself on iOS 6? Here's what happens: Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double click the home button and swipe the task switcher to the right. You will se...

  • Regular
  • Has anyone else experienced a problem with the current audio app changing by itself on iOS 6?  Here's what happens:   Listen to spotify on iOS 6 (or 6.0.1) Pause spotify. Double c...
  • gaspode12
  • Newbie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Share a track from Iphone, as sms?

I cant share a track as a sms at my Iphone, the sms symbol is missing?

  • Casual Listener
  • I cant share a track as a sms at my Iphone, the sms symbol is missing?
  • Liam
  • Community Legend
  • 367 Views
  • 3 replies
  • 0 likes
  • 367 Views
  • 3 replies
  • 0 likes

After 48 hour trial

What happens after my 48 hour trial? I wont be ale to listen to my playlists from spotify? I know that i can only listen to radio, but i cant add music to the playlist? My current playlists wont play?

  • Visitor
  • What happens after my 48 hour trial? I wont be ale to listen to my playlists from spotify? I know that i can only listen to radio, but i cant add music to the playlist? My current playlists wont play?
  • Liam
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Spotify freezes immediately

Hi there, this was happening on my iPhone 4, and is still happening on my iPhone 5. When i open Spotify, it either quits or simply freezes and doesn't allow me to scroll. I've reinstalled many times and it fixes the problem temporarily, but it keeps ...

  • Newbie
  • Hi there,   this was happening on my iPhone 4, and is still happening on my iPhone 5. When i open Spotify, it either quits or simply freezes and doesn't allow me to scroll. I've reinstalled ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

help

when i down load songs i cant get them to sync to my ipod i can only sync local music where and how do i find and down load local music and then get it to my ipods

  • Casual Listener
  • when i down load songs i cant get them to sync to my ipod i can only sync local music where and how do i find and down load local music and then get it to my ipods
  • Peter__
  • Community Legend
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Spotify premium not working

Spotify premium not working. Was yesterday. Please help

  • Casual Listener
  • Spotify premium not working. Was yesterday. Please help
  • Peter__
  • Community Legend
  • 554 Views
  • 8 replies
  • 1 likes
  • 554 Views
  • 8 replies
  • 1 likes

Premium will load on MAC & IPad but not on IPhone

I can't seem to get Prem to load on IPhone. I did have a free account and upgraded a couple of days ago. Help! It says I need to be a premium member to stream songs. Laptop and Ipad work perfect. Thanks in advance. Order ID: 157871348015

  • Casual Listener
  • I can't seem to get Prem to load on IPhone. I did have a free account and upgraded a couple of days ago. Help! It says I need to be a premium member to stream songs. Laptop and Ipad work perfect. T...
  • Peter__
  • Community Legend
  • 294 Views
  • 4 replies
  • 0 likes
  • 294 Views
  • 4 replies
  • 0 likes

Albums missing from mobile version?

Why is it that some albums that are available on the main site on my laptop don't show up on the mobile version? A couple of examples of this are 'Continuum' by John Mayer & 'Red' by Taylor Swift. They don't show up at all on the phone but can be lis...

  • Casual Listener
  • Why is it that some albums that are available on the main site on my laptop don't show up on the mobile version? A couple of examples of this are 'Continuum' by John Mayer & 'Red' by Taylor Swift...
  • Peter__
  • Community Legend
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

IOS premium member issues

I've been a premium member for as long as I can remember, and have had no issues streaming music on my iPhone even earlier today. I accidentally logged out on my phone, and when I logged back in and searched for some music it said "Only Premium Users...

  • Casual Listener
  • I've been a premium member for as long as I can remember, and have had no issues streaming music on my iPhone even earlier today. I accidentally logged out on my phone, and when I logged back in and ...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Adding full Albums to my playlist/library?

As the Topic says I would like to know if there is a way to add full albums to my playlist/library. It's pretty annoying to search for an artist and album over and over again, just to listen to one full album. I'm a pretty new user to Spotify, got th...

  • Regular
  • As the Topic says I would like to know if there is a way to add full albums to my playlist/library. It's pretty annoying to search for an artist and album over and over again, just to listen to one...
  • Liam
  • Community Legend
  • 2980 Views
  • 1 replies
  • 1 likes
  • 2980 Views
  • 1 replies
  • 1 likes

Browse by genre

I was about to sign up untill i downloaded the iphone app and tried to browse by genre but i can't seem to find this feature? Am i doing something wrong or doesn't spotify offer this simple feature?

  • Newbie
  • I was about to sign up untill i downloaded the iphone app and tried to browse by genre but i can't seem to find this feature?   Am i doing something wrong or doesn't spotify offer this simpl...
  • Peter__
  • Community Legend
  • 980 Views
  • 1 replies
  • 0 likes
  • 980 Views
  • 1 replies
  • 0 likes

Solved!! Artist album not available offline

I know that I've seen this issue elsewhere on the forums before, however I just spent the last 20 minutes searching and I can't find any related posts. Whenever I am listening to song offline I cannot sect the artist or the album, I can only view the...

  • Gig Goer
  • I know that I've seen this issue elsewhere on the forums before, however I just spent the last 20 minutes searching and I can't find any related posts.   Whenever I am listening to song offl...
  • rdngmikey
  • Gig Goer
  • 1206 Views
  • 4 replies
  • 0 likes
  • 1206 Views
  • 4 replies
  • 0 likes

Sync tract not working with some files.

I was using Spotify to research versions of a Bluegrass tune, Sally Ann. I found a couple I liked, so I bought them from Itunes on my iPad 3, ios6. Then I made a Spotify playlist of playlist of several versions of the song, including the two I'd purc...

  • Regular
  • I was using Spotify to research versions of a Bluegrass tune, Sally Ann.  I found a couple I liked, so I bought them from Itunes on my iPad 3, ios6.  Then I made a Spotify playlist of playl...
  • rdngmikey
  • Gig Goer
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! ipod premium problem

I have paid for premium but, when i try to search for new songs to download on my ipod it still says i am not a premium member and trys to start a radio instead. I used to be able to do this just a week ago when i was using the 30 day trial so i don'...

  • Casual Listener
  • I have paid for premium but, when i try to search for new songs to download on my ipod it still says i am not a premium member and trys to start a radio instead. I used to be able to do this just a w...
  • michaelcockrum
  • Casual Listener
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Solved!! My ipad is not recognized on the Devices

My Ipad is not recognized under the Devices, I want to be albe to have my own music under spottify as well and I don't want to pay for something that doesn't work? Help?

  • Casual Listener
  • My Ipad is not recognized under the Devices, I want to be albe to have my own music under spottify as well and I don't want to pay for something that doesn't work?    Help? 
  • Peter__
  • Community Legend
  • 1599 Views
  • 6 replies
  • 0 likes
  • 1599 Views
  • 6 replies
  • 0 likes