Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30247 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94860 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424409 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293715 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?
Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?
Community Legend
7780 Views
6 replies
0 likes
Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bullet for 10/month. Plz respond.
Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bull...
Composer
1761 Views
6 replies
0 likes
Hello, I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - but small ones like Nano or Classics. Thanks, Wojtek
Hello, I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - bu...
Community Legend
810 Views
3 replies
0 likes
Hello guys I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline...I dont see any messages or anything so I dont think I am near my offline limit....
Hello guys I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline... I dont see any message...
Community Legend
493 Views
2 replies
0 likes
Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotify, and it doesn't seem to help. I have removed and ...
Trying to keep this thread alive for spotify to fix this issue. I have a Verizon iPhone 5 running the most current software as of 3/6/13, ios 6.1.2. I have tried only using the offline mode in spotif...
Composer
1119 Views
6 replies
0 likes
Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app. But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC. When I try to delete this folder, the app craches. How can I get rid of this...
Now that Spotify introduced the "new" radio feature, I decided to uninstall the SpotON Radio app. But I still have a SpotON Radio folder on my iPhone and iPad. Not on my PC. Whe...
Regular
1674 Views
16 replies
0 likes
I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app onto my iphone am unable to subscribe to the premiu...
I'm having trouble downloading spotify premium on my iphone 4s. I previously installed it on my itouch (using my facebook account), and used up the free trial, and now after downloading the free app&...
Community Legend
863 Views
5 replies
0 likes
I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to what I'm playing. Is there seriously no "Now Playing...
I just started a premium trial and downloaded Spotify on my Iphone 3gs, which is running ios 6.1.2. I've added some songs to the "queue" and continued exploring the app, but now I can't get back to w...
Composer
1607 Views
7 replies
0 likes
I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playlist, but she can't view/follow mine. Help?
I got my girlfriend spotify premium for Xmas and she would like to subscribe to my playlists. However my Starred playlist doesn't show when she views my playlists. I can see/follow her starred playli...
Community Legend
4009 Views
3 replies
1 likes
I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempts to sync tracks to offline lead to spotify hanging...
I am a premium customer how now can not sync music to listen to offline on my iPhone. I am reluctant to delete and reinstall the app as I don't want to lose my existing offline playlists. All attempt...
Regular
1677 Views
11 replies
0 likes
Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at the bottom, and the 0:00, it's just that the progre...
Ok, so I am a premium user, and every time I select a track to play, wether it is synced offline or not, it simply does not play. Everything comes up normal like the progress bar, now playing bar at ...
Community Legend
716 Views
7 replies
0 likes
hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired. before that it said the "... hours remaing"-thing. i alr...
hi! i joined spoitfy last week and subscribed to the 30-day premium trial. the desktop app is working fine, no music and high-quality songs. but on my iphone it says my premium test is expired....
Casual Listener
1475 Views
8 replies
0 likes
Hello,Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with this function?ThanksThorsten
Hello, Since the last update it seems that sharing a playlist with a friend does not work...the dialog pops up as expected but after press on Send nothing happens anymore...is there a problem with...
Community Legend
483 Views
2 replies
0 likes
I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my 30day free trial? Also, my iPhone app is still counting d...
I just joined Spotify and it offered me a 30-day free trail. I then set up my payment (paypal) and 9.99 monthly but it now says I will be charged 9.99 tomorrow (2013-03-04). How do I redeem my ...
Community Legend
478 Views
3 replies
0 likes
I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and spins there in a cycle. its very frustrating. I am ...
I am in my free premium trial period and It won't let me offline sync anymore albums. I've only done like 3 so I know I haven't gone over my max. It should stops on one song like its freezing up and ...
Casual Listener
654 Views
2 replies
0 likes
Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Please help! I am trying this out to see if I want to ...
Hi. My phone is connected to the charger, and wifi, and is set to never lock. However, I am in a premium trial and can't get more than 1 song to sync. I have already uninstalled and resinstalled. Ple...
Community Legend
780 Views
4 replies
1 likes
hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the phone will make playing music use up less battery lif...
hi everyone. I just recently got an iPhone 5, and I have noticed that with spotify premium, streaming music has a decent hit on my battery life. does anyone know if downloading my playlists to the ph...
Community Legend
1558 Views
1 replies
0 likes
Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local files. What I then notice is that there are at least...
Hi, I'm new to this community so I'm just hoping I'm posting this at the right place! I've just installed Spotify to my iPhone 4S running iOS 6 a couple of days ago and am starting to sync my local...
Music Fan
1014 Views
2 replies
0 likes
My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm logged in to the proper account. Any suggestions?
My account is a premium account and up to date. When I log in on my iPhone it loads my playlist but when I go to stream a specific song it says I have to have a premium account. Im pretty sure I'm lo...
Community Legend
932 Views
8 replies
0 likes
Hi! I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify online accepts to sync my local mp3 files. On the internet I read you can st...
Hi! I recently bought a new ipod shuffle. My old iPod touch doesn't work so well (music quality isn't that good). I wanted to sync my offline playlists, but it seems Spotify onlin...
Regular
1368 Views
2 replies
1 likes
