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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36815 Views

40 replies

10 likes

  • 36815 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102224 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298923 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125702 Views

19 replies

38 likes

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  • 19 replies
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Solved!! iPhone 0.6.0.181: Freeze & Crash

I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happened so many times in so many situations. I did notic...

Visitor

I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happen...

user-removed

Not applicable

1101 Views

4 replies

0 likes

iphone
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Solved!! Offline tracks

I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line

Newbie

I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line

MichaelJerzak

Composer

726 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Ipad 1 Spotify 0.5.10.14/0.6.0.181 Crashing

Hello, Spotify keeps crashing on my iPad 1. I am using version 0.5.10.14 of the Spotify app. The crashing seems more common when I am viewing the full screen "now playing screen". It usually happens after about 5-15 minutes. Please help. Thanks, Joel

Music Fan

Hello,   Spotify keeps crashing on my iPad 1.  I am using version  0.5.10.14 of the Spotify app.  The crashing seems more common when I am viewing the full screen "now pl...

arizonajoel

Music Fan

2732 Views

16 replies

0 likes

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Login to spotify using Facebook but says I'm not connected

DescriptionI checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify started.A more detailed description, using numbered ste...

Composer

Description I checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify st...

MichaelJerzak

Composer

764 Views

2 replies

0 likes

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  • 2 replies
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Suggested Artists completely blanked out

DescriptionMy suggested artists are completely blank no album art no label and it doesn't change.A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, thisWhat ...

Composer

Description My suggested artists are completely blank no album art no label and it doesn't change. A more detailed description, using numbered steps 1. First I did this 2. Then I did that 3. I...

MichaelJerzak

Composer

550 Views

2 replies

0 likes

  • 550 Views
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Iphone version isn't showing music that is on Ipad version and more

Hello, I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne West. The iphone version doesn't show any of his albums and ne...

Gig Goer

Hello,   I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne ...

MichaelJerzak

Composer

826 Views

2 replies

0 likes

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  • 0 likes

spotify crashes immediately on iphone 5

Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, restarting the phone, then downloading Spotify again an...

Newbie

Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, re...

MichaelJerzak

Composer

1316 Views

1 replies

0 likes

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offline playlists not syncing properly with my iphone4?

Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to find at the end that they won't even sync anyway. It gets...

Casual Listener

Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to fi...

MichaelJerzak

Composer

1341 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Error when sending music to friends

When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall because I get a message telling me all my data will be ...

Newbie

When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall beca...

Peter__

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
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Misplaced order

I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for

Casual Listener

I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for

MichaelJerzak

Composer

478 Views

2 replies

0 likes

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Syncing Local Files To iPod Touch

So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs. They all copied perfectly and I have no issue with...

Casual Listener

So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs....

princessjinifer

Casual Listener

1396 Views

5 replies

0 likes

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Can't listen to every songs on iPad

Hello everyone, i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs that appears grey, when I tap the song to listen to it it just wo...

Casual Listener

Hello everyone,   i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs tha...

Liam

Community Legend

2470 Views

11 replies

0 likes

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can't sync offline playlist

Hi There, On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the song, saying that it can't be synced. This same device and pla...

Casual Listener

Hi There,   On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the ...

Liam

Community Legend

550 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Spotify Mobile App

Hi there, I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, under Synchronize there's an on/off switch, in front of it, theres ''...

Casual Listener

Hi there,   I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, unde...

MichaelJerzak

Composer

735 Views

4 replies

0 likes

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  • 0 likes

iPad Gen 1 Crashes very often

=== START OF TEMPLATE === Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash. A more detailed description, using numbered steps It can be anything from starting Spotify and the...

Casual Listener

=== START OF TEMPLATE ===   Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash.   A more detailed descr...

425 Views

0 replies

0 likes

  • 425 Views
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I suddenly have 3 separate "Liked from Radio" playlists.

I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues.Before reinstallaton, whenever I clicked "Like" on a song through radio from either device, that song would be added to a singular "Liked from ...

Casual Listener

I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues. Before reinstallaton, whenever I clicked "Like" on a song through radio from either devi...

David

Spotify Legend

887 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Moving music from my spotify playsit on my iphone to my itunes folder?

Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?

Casual Listener

Sorry am new to this, but sat creating a playlist on my phone and now want to move it from the spotify app on my phone to my music app on my phone - how can I do this?    

Peter__

Community Legend

7815 Views

6 replies

0 likes

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Purchased Spotify premium on Mac but it won't recognize on IPhone

Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bullet for 10/month. Plz respond.

Visitor

Purchased Spotify premium on my Mac a few days ago. It won't recognize the premium on my iPhone and only let's me play radio! Really bummed since I'm never home this is the only reason I bit the bull...

MichaelJerzak

Composer

1798 Views

6 replies

0 likes

iphone
not working
Premium
Spotify
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Hello - iPod Nano or Classic - Not touch!

Hello, I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - but small ones like Nano or Classics. Thanks, Wojtek

Newbie

Hello,  I would like to know if spotifuggle is supporting new Ipod Nano Generation or new Classics ? I am happy with the spotifuggle but I would like to play the music on portable devices - bu...

Peter__

Community Legend

856 Views

3 replies

0 likes

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Making tracks offline

Hello guys I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline...I dont see any messages or anything so I dont think I am near my offline limit....

Newbie

Hello guys   I am trying to make some playlists offline but its taking forever. Its not a net connection, it just goes on and on but the track never goes offline... I dont see any message...

Peter__

Community Legend

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes