Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36920 Views

41 replies

10 likes

  • 36920 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102393 Views

115 replies

12 likes

Other
  • 102393 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
  • 1295 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299033 Views

61 replies

16 likes

  • 299033 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125735 Views

19 replies

38 likes

  • 125735 Views
  • 19 replies
  • 38 likes

Can't stream running 30 day trial

I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users. It works fine from my Mac. Please help.

Newbie

I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users.  It works fine from my Mac.  Please help.

Peter__

Community Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Solved!! newbie question - spotify not recognizing songs that are already on my iphone5.

Hi, I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native music app. When I accessed the same playlist from my iphone,...

Visitor

Hi,   I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native ...

user-removed

Not applicable

1378 Views

3 replies

0 likes

  • 1378 Views
  • 3 replies
  • 0 likes

Search not working correctly

If you use the Spotify app on ipad (mini) it isn't working correctly this morning:Depeche Mode returns "karaoke depeche mode"David Bowie returns "an album by David Bowie"Running 6.0.181 app.

Music Fan

If you use the Spotify app on ipad (mini) it isn't working correctly this morning: Depeche Mode returns "karaoke depeche mode" David Bowie returns "an album by David Bowie" Running 6.0.181 app.

PVOR

Music Fan

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Spotify stops playing - iPod

Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues. I have aSpotify Premium account and about two weeks ago, when I'm playing songs through Spotify in my iPo...

Regular

Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues.   I have aSpotify Premium account and about t...

felipeboom

Regular

922 Views

6 replies

0 likes

  • 922 Views
  • 6 replies
  • 0 likes

wifi sync

I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotify on my pc won't recognize my iphone and it doesn't appear un...

Newbie

I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotif...

Sam

Spotify

2579 Views

2 replies

0 likes

  • 2579 Views
  • 2 replies
  • 0 likes

Solved!! Wrong Song or Album is Played

Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading, but that did not work.I have iPhone 5 with IOS 6.1...

Regular

Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading,...

GRS2

Regular

2467 Views

14 replies

0 likes

  • 2467 Views
  • 14 replies
  • 0 likes

Iphone Bottom bar bug

In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playing a playlist with only 1 song on it and then queue ...

Casual Listener

In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playin...

MichaelJerzak

Composer

1358 Views

3 replies

0 likes

  • 1358 Views
  • 3 replies
  • 0 likes

Spotify using too much RAM causing it to be killed

Description:Spotify uses too much RAM. iOS kills Spotify when device runs out of free RAMA more detailed description, using numbered steps:1. Open the app2. Play radio3. Try to use another appWhat I expected to happen:I expected Spotify not to be kil...

Casual Listener

Description: Spotify uses too much RAM. iOS kills Spotify when device runs out of free RAM A more detailed description, using numbered steps: 1. Open the app 2. Play radio 3. Try to us...

Peter__

Community Legend

4114 Views

6 replies

0 likes

  • 4114 Views
  • 6 replies
  • 0 likes

iOS Spotify App Volume Control Issue

Run the iOS native music player and play a song. Now press the volume buttons and change the volume of the song being played. The volume goes up and down, and that's it. Perfect. Now open the Spotify app. Play a song. Click on the song album art to g...

Casual Listener

Run the iOS native music player and play a song. Now press the volume buttons and change the volume of the song being played. The volume goes up and down, and that's it. Perfect.   Now open th...

user-removed

Not applicable

9174 Views

2 replies

0 likes

  • 9174 Views
  • 2 replies
  • 0 likes

can't sync iPhone

God, I hate paying premium for a service, yet getting same support as free. Ok, have iPhone4, all i want to do is sync the iphone playlists, but keep getting messages. I went to devices on spotify, went to iphone, sent me to itunes, and nothing. It e...

Music Fan

God, I hate paying premium for a service, yet getting same support as free. Ok, have iPhone4, all i want to do is sync the iphone playlists, but keep getting messages. I went to devices on spotif...

Peter__

Community Legend

2641 Views

16 replies

0 likes

  • 2641 Views
  • 16 replies
  • 0 likes

Adding already synced playlist

Hi! When i add more music, like an album to a certain playlist on my Mac and want it to be synced to my Iphone how do i do it without syncing the hole playlist once again? Like adding 12 songs takes an hour to be synced:/ Thank's for an answer:)

Casual Listener

Hi! When i add more music, like an album to a certain playlist on my Mac and want it to be synced to my Iphone how do i do it without syncing the hole playlist once again? Like adding 12 songs takes ...

MichaelJerzak

Composer

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

iPod Touch 5g doesnt sync over same WiFi signal, not recognized as device using lightning cable

First of all I would like to point out that I have successfully been able to sync some of my music to my iPod, but only over wifi at a friends home. I've lost hope that spotify will ever get support or fix the lightning cable problem. My iPod touch h...

Visitor

First of all I would like to point out that I have successfully been able to sync some of my music to my iPod, but only over wifi at a friends home. I've lost hope that spotify will ever get support ...

Peter__

Community Legend

1500 Views

2 replies

0 likes

  • 1500 Views
  • 2 replies
  • 0 likes

WTF, my iPod touch is refusing to play!!!

When starting to play evrey song stops playing after abot one(1) minute.I have premium account so this really sucks...Nothing wrong with the account coz it plays on every other device i use.It´s the same even if i use OffLineMode. plz, anyone having ...

Casual Listener

When starting to play evrey song stops playing after abot one(1) minute. I have premium account so this really sucks... Nothing wrong with the account coz it plays on every other device i use. It´...

alzoh

Casual Listener

5703 Views

31 replies

0 likes

  • 5703 Views
  • 31 replies
  • 0 likes

I can't sync Ipod while spotify is running on pc

The headline is a bit deceptive, I can actually sync, that's not exactly the problem. The problem is that whenever I try to connect my Ipod to my pc, via wifi or usb, my pc version unchecks all of my playlists which deletes all of my songs on my Ipod...

Gig Goer

The headline is a bit deceptive, I can actually sync, that's not exactly the problem. The problem is that whenever I try to connect my Ipod to my pc, via wifi or usb, my pc version unchecks all of my...

rdngmikey

Gig Goer

1219 Views

2 replies

0 likes

  • 1219 Views
  • 2 replies
  • 0 likes

Won't play Premium

I just bought Spotify premium and it won't work on my phone. I can't figure out how to fix this issue. I don't know if I have a spotify account Seperate from my Facebook account

Casual Listener

I just bought Spotify premium and it won't work on my phone. I can't figure out how to fix this issue. I don't know if I have a spotify account Seperate from my Facebook account

TheRealMjUnit

Casual Listener

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! App switching reinitializes radio station if paused.

If I pause the radio, and switch apps, when I come back to Spotify the app unnecessarily reloads the radio station and forgets what song was playing.

Regular

If I pause the radio, and switch apps, when I come back to Spotify the app unnecessarily reloads the radio station and forgets what song was playing.

MichaelJerzak

Composer

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

New UI

When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screenNow need to open the track up to do thisBad

Regular

When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screen Now need to open the track up to do this Bad

Peter__

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Shuffle problems

I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.

Casual Listener

I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Bibliothèque sur iPhone

Bonjour ! Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone. En effet, cela permettrait, comme sur l'ordinateur, d'accéder à tous les titres ajoutés dans toutes les playlists confondues....

Regular

Bonjour !   Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone.   En effet, cela permettrait, comme sur l'ordinateur, ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

ipad syncing local files from pc problem

I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.

Newbie

I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes