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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30432 Views

40 replies

9 likes

  • 30432 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94997 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

988 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293763 Views

60 replies

15 likes

  • 293763 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123712 Views

19 replies

38 likes

  • 123712 Views
  • 19 replies
  • 38 likes

Won't play Premium

I just bought Spotify premium and it won't work on my phone. I can't figure out how to fix this issue. I don't know if I have a spotify account Seperate from my Facebook account

Casual Listener

I just bought Spotify premium and it won't work on my phone. I can't figure out how to fix this issue. I don't know if I have a spotify account Seperate from my Facebook account

TheRealMjUnit

Casual Listener

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
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Solved!! App switching reinitializes radio station if paused.

If I pause the radio, and switch apps, when I come back to Spotify the app unnecessarily reloads the radio station and forgets what song was playing.

Regular

If I pause the radio, and switch apps, when I come back to Spotify the app unnecessarily reloads the radio station and forgets what song was playing.

MichaelJerzak

Composer

687 Views

2 replies

0 likes

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  • 2 replies
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New UI

When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screenNow need to open the track up to do thisBad

Regular

When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screen Now need to open the track up to do this Bad

Peter__

Community Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Shuffle problems

I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.

Casual Listener

I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.

474 Views

0 replies

0 likes

  • 474 Views
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Bibliothèque sur iPhone

Bonjour ! Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone. En effet, cela permettrait, comme sur l'ordinateur, d'accéder à tous les titres ajoutés dans toutes les playlists confondues....

Regular

Bonjour !   Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone.   En effet, cela permettrait, comme sur l'ordinateur, ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

ipad syncing local files from pc problem

I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.

Newbie

I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Solved!! iPhone 0.6.0.181: Freeze & Crash

I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happened so many times in so many situations. I did notic...

Visitor

I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happen...

user-removed

Not applicable

1090 Views

4 replies

0 likes

iphone
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  • 4 replies
  • 0 likes

Solved!! Offline tracks

I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line

Newbie

I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line

MichaelJerzak

Composer

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Ipad 1 Spotify 0.5.10.14/0.6.0.181 Crashing

Hello, Spotify keeps crashing on my iPad 1. I am using version 0.5.10.14 of the Spotify app. The crashing seems more common when I am viewing the full screen "now playing screen". It usually happens after about 5-15 minutes. Please help. Thanks, Joel

Music Fan

Hello,   Spotify keeps crashing on my iPad 1.  I am using version  0.5.10.14 of the Spotify app.  The crashing seems more common when I am viewing the full screen "now pl...

arizonajoel

Music Fan

2655 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Login to spotify using Facebook but says I'm not connected

DescriptionI checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify started.A more detailed description, using numbered ste...

Composer

Description I checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify st...

MichaelJerzak

Composer

749 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Suggested Artists completely blanked out

DescriptionMy suggested artists are completely blank no album art no label and it doesn't change.A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, thisWhat ...

Composer

Description My suggested artists are completely blank no album art no label and it doesn't change. A more detailed description, using numbered steps 1. First I did this 2. Then I did that 3. I...

MichaelJerzak

Composer

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
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Iphone version isn't showing music that is on Ipad version and more

Hello, I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne West. The iphone version doesn't show any of his albums and ne...

Gig Goer

Hello,   I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne ...

MichaelJerzak

Composer

813 Views

2 replies

0 likes

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spotify crashes immediately on iphone 5

Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, restarting the phone, then downloading Spotify again an...

Newbie

Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, re...

MichaelJerzak

Composer

1305 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

offline playlists not syncing properly with my iphone4?

Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to find at the end that they won't even sync anyway. It gets...

Casual Listener

Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to fi...

MichaelJerzak

Composer

1313 Views

5 replies

0 likes

  • 1313 Views
  • 5 replies
  • 0 likes

Error when sending music to friends

When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall because I get a message telling me all my data will be ...

Newbie

When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall beca...

Peter__

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Misplaced order

I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for

Casual Listener

I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for

MichaelJerzak

Composer

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes

Syncing Local Files To iPod Touch

So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs. They all copied perfectly and I have no issue with...

Casual Listener

So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs....

princessjinifer

Casual Listener

1360 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Can't listen to every songs on iPad

Hello everyone, i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs that appears grey, when I tap the song to listen to it it just wo...

Casual Listener

Hello everyone,   i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs tha...

Liam

Community Legend

2429 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

can't sync offline playlist

Hi There, On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the song, saying that it can't be synced. This same device and pla...

Casual Listener

Hi There,   On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the ...

Liam

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Syncing Spotify Mobile App

Hi there, I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, under Synchronize there's an on/off switch, in front of it, theres ''...

Casual Listener

Hi there,   I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, unde...

MichaelJerzak

Composer

703 Views

4 replies

0 likes

  • 703 Views
  • 4 replies
  • 0 likes