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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31402 Views

40 replies

9 likes

  • 31402 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95858 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1059 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294089 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123942 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can you stream music on your phone in other countries with premium?

Hi If I buy a premium subscription, can I stream online music on my iPhone even while in another country? Thanks

Casual Listener

Hi   If I buy a premium subscription, can I stream online music on my iPhone even while in another country?   Thanks  

Peter__

Community Legend

754 Views

3 replies

0 likes

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Always crash in the lastest ver.

I'm a premium user, and I play music in my car under the offline mode of spotify, it's good.After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I run.My iphone is 4, and the iOS is 5.0.1Please help

Regular

I'm a premium user, and I play music in my car under the offline mode of spotify, it's good. After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I ru...

stocker4all

Casual Listener

807 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Syncing Problems

Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems. Firstly, my iphone will not connect to spotify to sync local files, and I am following all of the direc...

Casual Listener

Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems.   Firstly, my iphone will not connect to spot...

puchaty

Regular

812 Views

3 replies

0 likes

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  • 0 likes

unable to move the tracks in any playlist

I cant move the tracks up and down in any playlist. What is the problem??

Newbie

I cant move the tracks up and down in any playlist.   What is the problem??

Peter__

Community Legend

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
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Eset firewall blocking my iOS devices from showing up in Spotify application

Hi all, Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer when i connect them. The only way to make them visable is to tempo...

Roadie

Hi all,   Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer wh...

radiuz

Roadie

1543 Views

2 replies

0 likes

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Fix the shuffle

The shuffle seems to be based on which song you choose to play in a playlist. It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, which is a little annoying. It also makes shuffle useless to ...

Newbie

The shuffle seems to be based on which song you choose to play in a playlist.  It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, whic...

user-removed

Not applicable

1216 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Release Notes - Spotify for iOS 0.6.0

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. You’ll always see what you’re listening to along the bo...

Spotify Legend

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. Yo...

3dimesdown

Music Fan

9022 Views

47 replies

1 likes

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  • 1 likes

Can't stream running 30 day trial

I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users. It works fine from my Mac. Please help.

Newbie

I signed up for the premium trial, and everytime I try to stream from my iphone, it says that streaming is only for premium users.  It works fine from my Mac.  Please help.

Peter__

Community Legend

593 Views

1 replies

0 likes

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  • 1 replies
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Solved!! newbie question - spotify not recognizing songs that are already on my iphone5.

Hi, I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native music app. When I accessed the same playlist from my iphone,...

Visitor

Hi,   I created a playlist on my Mac that was a mix of Spotify songs and iTunes songs I own. It worked fine. The iTunes songs were already synced to my iphone and available through the native ...

user-removed

Not applicable

1369 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Search not working correctly

If you use the Spotify app on ipad (mini) it isn't working correctly this morning:Depeche Mode returns "karaoke depeche mode"David Bowie returns "an album by David Bowie"Running 6.0.181 app.

Music Fan

If you use the Spotify app on ipad (mini) it isn't working correctly this morning: Depeche Mode returns "karaoke depeche mode" David Bowie returns "an album by David Bowie" Running 6.0.181 app.

PVOR

Music Fan

592 Views

2 replies

0 likes

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Spotify stops playing - iPod

Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues. I have aSpotify Premium account and about two weeks ago, when I'm playing songs through Spotify in my iPo...

Regular

Okay... I looked for an answer on the FAQ and here but could not find anything directly related, most were talking about desktop version issues.   I have aSpotify Premium account and about t...

felipeboom

Regular

905 Views

6 replies

0 likes

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  • 0 likes

wifi sync

I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotify on my pc won't recognize my iphone and it doesn't appear un...

Newbie

I understand to play my local files on my iphone 4 (latest software update) , they have to sync via wifi with my pc (windows 7). Even though they are both connected to the same wifi, spotif...

Sam

Spotify

2563 Views

2 replies

0 likes

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Solved!! Wrong Song or Album is Played

Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading, but that did not work.I have iPhone 5 with IOS 6.1...

Regular

Since my trial period is over, I can not bring up the correct song that i chose, either from my saved play lists or from the radio. For instance , if I pick song A, song B plays. I did try reloading,...

GRS2

Regular

2428 Views

14 replies

0 likes

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  • 14 replies
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Iphone Bottom bar bug

In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playing a playlist with only 1 song on it and then queue ...

Casual Listener

In the new version (app version 0.6.0.181). There is a bug where the currently playing tab will minimize and the bottom bar will disappear until you restart the app. The bug appears if you are playin...

MichaelJerzak

Composer

1349 Views

3 replies

0 likes

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Spotify using too much RAM causing it to be killed

Description:Spotify uses too much RAM. iOS kills Spotify when device runs out of free RAMA more detailed description, using numbered steps:1. Open the app2. Play radio3. Try to use another appWhat I expected to happen:I expected Spotify not to be kil...

Casual Listener

Description: Spotify uses too much RAM. iOS kills Spotify when device runs out of free RAM A more detailed description, using numbered steps: 1. Open the app 2. Play radio 3. Try to us...

Peter__

Community Legend

4051 Views

6 replies

0 likes

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iOS Spotify App Volume Control Issue

Run the iOS native music player and play a song. Now press the volume buttons and change the volume of the song being played. The volume goes up and down, and that's it. Perfect. Now open the Spotify app. Play a song. Click on the song album art to g...

Casual Listener

Run the iOS native music player and play a song. Now press the volume buttons and change the volume of the song being played. The volume goes up and down, and that's it. Perfect.   Now open th...

user-removed

Not applicable

9161 Views

2 replies

0 likes

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can't sync iPhone

God, I hate paying premium for a service, yet getting same support as free. Ok, have iPhone4, all i want to do is sync the iphone playlists, but keep getting messages. I went to devices on spotify, went to iphone, sent me to itunes, and nothing. It e...

Music Fan

God, I hate paying premium for a service, yet getting same support as free. Ok, have iPhone4, all i want to do is sync the iphone playlists, but keep getting messages. I went to devices on spotif...

Peter__

Community Legend

2531 Views

16 replies

0 likes

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Adding already synced playlist

Hi! When i add more music, like an album to a certain playlist on my Mac and want it to be synced to my Iphone how do i do it without syncing the hole playlist once again? Like adding 12 songs takes an hour to be synced:/ Thank's for an answer:)

Casual Listener

Hi! When i add more music, like an album to a certain playlist on my Mac and want it to be synced to my Iphone how do i do it without syncing the hole playlist once again? Like adding 12 songs takes ...

MichaelJerzak

Composer

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod Touch 5g doesnt sync over same WiFi signal, not recognized as device using lightning cable

First of all I would like to point out that I have successfully been able to sync some of my music to my iPod, but only over wifi at a friends home. I've lost hope that spotify will ever get support or fix the lightning cable problem. My iPod touch h...

Visitor

First of all I would like to point out that I have successfully been able to sync some of my music to my iPod, but only over wifi at a friends home. I've lost hope that spotify will ever get support ...

Peter__

Community Legend

1481 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

WTF, my iPod touch is refusing to play!!!

When starting to play evrey song stops playing after abot one(1) minute.I have premium account so this really sucks...Nothing wrong with the account coz it plays on every other device i use.It´s the same even if i use OffLineMode. plz, anyone having ...

Casual Listener

When starting to play evrey song stops playing after abot one(1) minute. I have premium account so this really sucks... Nothing wrong with the account coz it plays on every other device i use. It´...

alzoh

Casual Listener

5540 Views

31 replies

0 likes

  • 5540 Views
  • 31 replies
  • 0 likes