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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37442 Views

41 replies

10 likes

  • 37442 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103137 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1330 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299311 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126104 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

spotify premium not working on iphone

i bought spotify premium , and in the spotify e on my computer it says i'm premium , but on the phone app it says i'm not premiumwhy is that

Gig Goer

i bought spotify premium , and in the spotify e on my computer it says i'm premium , but on the phone app it says i'm not premium why is that

Goodman

Spotify Legend

595 Views

3 replies

0 likes

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  • 3 replies
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Spotify App. does not start anymore

I use an iPhone 4S with actual iOS Version in Switzeland.I have a Premium Account.Since a few days, the app does not start (i can see a shortly a black header and a white page, then it disappears)I've deleted the safari history and also the cookies &...

Casual Listener

I use an iPhone 4S with actual iOS Version in Switzeland. I have a Premium Account. Since a few days, the app does not start (i can see a shortly a black header and a white page, then it disappea...

stocker4all

Casual Listener

1034 Views

4 replies

0 likes

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Spotify crashes immediately on startup on iPad 1

I have quite a few playlist folders and playlists, but until the last update, Spotify was very stable on my iPad 1.Now it crashes at startup, even before the playlists are show. I run the latest version of spotify and I use the most recent version of...

Roadie

I have quite a few playlist folders and playlists, but until the last update, Spotify was very stable on my iPad 1. Now it crashes at startup, even before the playlists are show. I run the latest ...

MichaelJerzak

Composer

474 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Luanch using Siri

Has anyone had any success with this since the ios upgrade. It can't understand what i mean when i say spotify. thanks kcn

Regular

Has anyone had any success with this since the ios upgrade. It can't understand what i mean when i say spotify.   thanks   kcn

unangst

Newbie

16254 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

iPod-Pad-Phone will not shut down music after timer tells it to do.

When going to bed I always put my iPod on with 25 minutes of music on the timer. After 25 minutes the timer should stop playing. Everything works well until 2 Spotify updates ago. Now the music stops for a second, en than goes further. When I use the...

Casual Listener

When going to bed I always put my iPod on with 25 minutes of music on the timer. After 25 minutes the timer should stop playing. Everything works well until 2 Spotify updates ago. Now the music sto...

EkcoJF

Casual Listener

2667 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Historical

Hi,I'm looking for a way to find a song again played few hours or few days ago. And why not evan all my historical listening?Is it a way to do that for now? In mobile app or even in desktop version of Spotify? Best regards,Pierre DUCHENE

Newbie

Hi, I'm looking for a way to find a song again played few hours or few days ago. And why not evan all my historical listening? Is it a way to do that for now? In mobile app or even in desktop versi...

Peter__

Community Legend

612 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPod Offline?

I have an iPod Touch. It is not the newest one. I have not bought Spotify, but I am about to. However, if it will not work in offline mode on a non iPhone, on my iPod, I don't want to buy it. Please let me know if I will for sure be able to listen to...

Casual Listener

I have an iPod Touch. It is not the newest one. I have not bought Spotify, but I am about to. However, if it will not work in offline mode on a non iPhone, on my iPod, I don't want to buy it. Please ...

Peter__

Community Legend

739 Views

1 replies

0 likes

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No Track Details or Skip Track via Bluetooth

Hey all. I tried looking around for this but couldnt find a problem similar to mine. If after reading this you know where I can look, please let me know. Anyway, I recently installed an Alpine CDE-HD137BT in my car. First time I had Bluetooth in my c...

Casual Listener

Hey all. I tried looking around for this but couldnt find a problem similar to mine. If after reading this you know where I can look, please let me know.   Anyway, I recently installed an Al...

FReigM

Casual Listener

1570 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Not recognizing premium account

I'm having the same problem. My phone doesn't recognize my premium account

Visitor

I'm having the same problem. My phone doesn't recognize my premium account

MichaelJerzak

Composer

728 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium account not recognized on Iphone device

Hello, I have a Premium account, but the Iphone app is not recognizing it. When I play a song it says for premium users only. I have tried the suggestion on the Blog to log out and logged in a bunch of times but stll have the same issue. Please help....

Newbie

Hello,   I have a Premium account, but the Iphone app is not recognizing it. When I play a song it says for premium users only. I have tried the suggestion on the Blog to log out and logged in...

Singletoned

Regular

840 Views

5 replies

1 likes

  • 840 Views
  • 5 replies
  • 1 likes

Solved!! Certain album not playing

I have just signed up to spotifiy preimium, but I am still in the 30 day trial. For some reason when I try to play "Bastille" album it refuses to stream, however I was listening to it around 2 hours before this issue occured. Everything else plays fi...

Casual Listener

I have just signed up to spotifiy preimium, but I am still in the 30 day trial. For some reason when I try to play "Bastille" album it refuses to stream, however I was listening to it around 2 hours ...

salisbury88

Casual Listener

1128 Views

3 replies

0 likes

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Solved!! Wierd iTunes playlist containing missing playlists

I have around 90 playlists (albums, really) with an average of 20 tracks on my iMac (OSX 10.8.2) but only around 50 of them are synced normally. The last 41 of them have ended up ind this iTunes-folder of which I know nothing about. I don't use iTune...

Casual Listener

I have around 90 playlists (albums, really) with an average of 20 tracks on my iMac (OSX 10.8.2) but only around 50 of them are synced normally. The last 41 of them have ended up ind this iTunes-fold...

_sm_

Casual Listener

1299 Views

5 replies

0 likes

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  • 5 replies
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Feature Request - Radio History

I would like either:- a back button to go back to the track I just heard- a radio history playlist, even if it's only a FIFO 10 songs deep

Casual Listener

I would like either: - a back button to go back to the track I just heard - a radio history playlist, even if it's only a FIFO 10 songs deep    

Peter__

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Can you stream music on your phone in other countries with premium?

Hi If I buy a premium subscription, can I stream online music on my iPhone even while in another country? Thanks

Casual Listener

Hi   If I buy a premium subscription, can I stream online music on my iPhone even while in another country?   Thanks  

Peter__

Community Legend

795 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Always crash in the lastest ver.

I'm a premium user, and I play music in my car under the offline mode of spotify, it's good.After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I run.My iphone is 4, and the iOS is 5.0.1Please help

Regular

I'm a premium user, and I play music in my car under the offline mode of spotify, it's good. After updated the lastest ver. I even can't run spotity in my iphone, it crashes after 2-3 sec after I ru...

stocker4all

Casual Listener

840 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Syncing Problems

Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems. Firstly, my iphone will not connect to spotify to sync local files, and I am following all of the direc...

Casual Listener

Hi, I am using an Iphone 5 and a Windows 7 PC for spotify. Ever since the 6.0 spotify update, I have been experiencing multiple synching problems.   Firstly, my iphone will not connect to spot...

puchaty

Regular

850 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

unable to move the tracks in any playlist

I cant move the tracks up and down in any playlist. What is the problem??

Newbie

I cant move the tracks up and down in any playlist.   What is the problem??

Peter__

Community Legend

947 Views

3 replies

0 likes

  • 947 Views
  • 3 replies
  • 0 likes

Eset firewall blocking my iOS devices from showing up in Spotify application

Hi all, Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer when i connect them. The only way to make them visable is to tempo...

Roadie

Hi all,   Have a problem, everytime i try to sync new local files from my computer to my iOS devices (iPhone5 & iPad3) my firewall block these from showing up in Spotify app on computer wh...

radiuz

Roadie

1566 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Fix the shuffle

The shuffle seems to be based on which song you choose to play in a playlist. It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, which is a little annoying. It also makes shuffle useless to ...

Newbie

The shuffle seems to be based on which song you choose to play in a playlist.  It doesn't seem to be random as it should. Every time I play a certain song the same songs will play after it, whic...

user-removed

Not applicable

1237 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Release Notes - Spotify for iOS 0.6.0

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. You’ll always see what you’re listening to along the bo...

Spotify Legend

New: Shiny new interface. You can navigate around the app with a new sidebar. Check it out by swiping left-to-right, or by pressing the ≣ button in the top left of the app. New: Now Playing bar. Yo...

3dimesdown

Music Fan

9332 Views

47 replies

1 likes

  • 9332 Views
  • 47 replies
  • 1 likes