Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
248256 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
133431 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
457560 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310567 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I'm a premium user and just changed from iPod touch 4 to 5. My local files appear like sync (in green) but when I try to play them i get a "Track not synced" banner. Any ideas?
I'm a premium user and just changed from iPod touch 4 to 5. My local files appear like sync (in green) but when I try to play them i get a "Track not synced" banner. Any ideas?
Spotify Legend
523 Views
1 replies
0 likes
Hello, Installed spotify from appstore. Worked great for 48 hours trial after which it said that I need premium. Well, how to get premium? No clue in spotify, neither in appstore. After some googling I kinda understood that I should purchase a premiu...
Hello, Installed spotify from appstore. Worked great for 48 hours trial after which it said that I need premium. Well, how to get premium? No clue in spotify, neither in appstore. A...
Community Legend
398 Views
1 replies
0 likes
I got the 30 day trial yesterday and spotify works well on my iPad and laptop but not on my iPhone. I have logged out several times and spotify still isnt working.. Help?!
I got the 30 day trial yesterday and spotify works well on my iPad and laptop but not on my iPhone. I have logged out several times and spotify still isnt working.. Help?!
Community Legend
511 Views
1 replies
0 likes
A friend has shared her playlist with me. Am I able to download this playlist onto my iPad to listen offline? I am a Premium user.Thank you!
A friend has shared her playlist with me. Am I able to download this playlist onto my iPad to listen offline? I am a Premium user. Thank you!
Casual Listener
1899 Views
2 replies
0 likes
So I have considered cancelling my Spotify because NONE of my local files will transfer to Spotify mobile. I have the premium service, though the new mixtape I downloaded will not sync to the mobile playlist. It shows up grey, and it says "Track Not ...
So I have considered cancelling my Spotify because NONE of my local files will transfer to Spotify mobile. I have the premium service, though the new mixtape I downloaded will not sync to the m...
Community Legend
458 Views
1 replies
0 likes
i'm a Spotify Premium member for long time. I would like Spotify to stop after every song !Is that possible ?
i'm a Spotify Premium member for long time. I would like Spotify to stop after every song ! Is that possible ?
Regular
2418 Views
8 replies
0 likes
I have had this problem before, now I'm dealing with it again. When I try to listen to a song, it brings up spotify radio and tells me my free trial is over, but I can listen to spotify radio for free. I've been paying for about two months now. Just ...
I have had this problem before, now I'm dealing with it again. When I try to listen to a song, it brings up spotify radio and tells me my free trial is over, but I can listen to spotify radio for fre...
Community Legend
3331 Views
6 replies
0 likes
I'm increasingly frustrated by the latest release of the Spotify app for iOS. I'm running it on my iPhone 5, with the latest software, but I'm seeing the same problem every day - the app opens, seems to 'connect' and all of my offline playlists take ...
I'm increasingly frustrated by the latest release of the Spotify app for iOS. I'm running it on my iPhone 5, with the latest software, but I'm seeing the same problem every day - the app ope...
Casual Listener
2952 Views
7 replies
2 likes
When I updated Spotify on my 3rd gen ipod touch, I was hoping for another improvement. I was very dissapointed to see that after updating, all of my playlists had been switched to offline mode. Typically I can just switch back to offline mode and the...
When I updated Spotify on my 3rd gen ipod touch, I was hoping for another improvement. I was very dissapointed to see that after updating, all of my playlists had been switched to offline mode. Typic...
377 Views
0 replies
0 likes
I have upgraded to premium so I can put my playlist on an i pod, however when I plug it into the computer it does not come up on the device list as the help section says it should. Any ideas?
I have upgraded to premium so I can put my playlist on an i pod, however when I plug it into the computer it does not come up on the device list as the help section says it should. Any ideas?
Casual Listener
703 Views
2 replies
0 likes
HiI have an issue with Spotify for iOS and I'm wondering if anybody else has the same issue.Basically, if I skip through a track e.g. from 30s to 1m45s the track will start jumping and needs to be restarted.This is totally intermittent and I even tho...
Hi I have an issue with Spotify for iOS and I'm wondering if anybody else has the same issue. Basically, if I skip through a track e.g. from 30s to 1m45s the track will start jumping and needs ...
639 Views
0 replies
0 likes
Hi all, About 2 months ago I gave Spotify Premium a shot because the thought of being able to stream tracks over 3G in the car was very appealing. I had something really frustrating happen every time though which was if the connection dropped because...
Hi all, About 2 months ago I gave Spotify Premium a shot because the thought of being able to stream tracks over 3G in the car was very appealing. I had something really frustr...
Casual Listener
3581 Views
4 replies
1 likes
I was trying to download my music from spotify to my ipod and it won't do it. Could someone plz call me and walk me through the process. [Snip... Super User].... I need to get the music back on it bc its not my IPOD, its my mother in laws and she wil...
I was trying to download my music from spotify to my ipod and it won't do it. Could someone plz call me and walk me through the process. [Snip... Super User].... I need to get the music back on it bc...
Community Legend
461 Views
1 replies
0 likes
DescriptionSince the last two updates, I have experienced no more "sound-feedback" on using the remote control of my EarPods.Maybe it is just me were used to this feedback but it confuses me quite often not to get this response! A more detailed descr...
Description Since the last two updates, I have experienced no more "sound-feedback" on using the remote control of my EarPods. Maybe it is just me were used to this feedback but it confuses me quit...
539 Views
0 replies
0 likes
I cannot sync songs unless I play them on the device. For instance, if I want song A to be available offline on my Ipad, then I have to play the entire song on the Ipad--same thing with the Iphone. Bad thing is that if I play it in either, it's not a...
I cannot sync songs unless I play them on the device. For instance, if I want song A to be available offline on my Ipad, then I have to play the entire song on the Ipad--same thing with the Iphone. B...
1000 Views
0 replies
0 likes
I just sign up for premium but its still sending me to the radio. What can I do?
I just sign up for premium but its still sending me to the radio. What can I do?
Community Legend
488 Views
1 replies
0 likes
Latest Spotify app on Iphone 4s. The following situation, a folder with playlists, synchronized and Spotify in the offline modus.If you stop the Spotify app or the Iphone has to reboot I have a situation that after starting Spotify again and opening ...
Latest Spotify app on Iphone 4s. The following situation, a folder with playlists, synchronized and Spotify in the offline modus. If you stop the Spotify app or the Iphone has to reboot I have ...
470 Views
0 replies
0 likes
I'm a Premium account user and use both the mobile and desktop versions, mostly mobile on my iPhone 4. After a recent 'update' to my Spotify app, I can now no longer rearrange playlists on my phone. This is a terrible downgrade, as on-the-fly rearran...
I'm a Premium account user and use both the mobile and desktop versions, mostly mobile on my iPhone 4. After a recent 'update' to my Spotify app, I can now no longer rearrange playlists on my phone. ...
Casual Listener
835 Views
1 replies
1 likes
I've always had to 'trick' spotify into playing my car. When I connect the phone via the USB connector (iPhone5) and played spotify it would stop after about 30 seconds. So I had to trick it....i would play iTunes and in the middle of the itunes song...
I've always had to 'trick' spotify into playing my car. When I connect the phone via the USB connector (iPhone5) and played spotify it would stop after about 30 seconds. So I had to trick...
650 Views
0 replies
0 likes
i was logged into my premium account on my i-pad yesterday all day.... not its telling me i am not a premium subscriber. do you know why this is happening? username:[Snip! - Mod]
i was logged into my premium account on my i-pad yesterday all day.... not its telling me i am not a premium subscriber. do you know why this is happening? username:[Snip! - Mod]
Newbie
2258 Views
18 replies
0 likes
