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I cannot access premium on my Ipad now- it only lets me do radio even though I paid for premium

I cannot access premium on my Ipad now- it only lets me do radio even though I paid for premium

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access  premium features on my IPad- only radio.

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Hey! Welcome to the community 🙂

 

Is your account showing as premium on your online overview?
If so, I would suggest you have a read at and try the steps outlined in this post.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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@Mattie wrote:

I signed up for Premium a week or so after signing up for radio spotify. Now I cannot access  premium features on my IPad- only radio.


Hi there, please could you uninstall and reinstall the iPad app 🙂

 

Liam

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