Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243027 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126477 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452448 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308076 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screenNow need to open the track up to do thisBad
When in playlist HATE HATE HATE how you now can't now fast forward into like a minute into that track from that screen Now need to open the track up to do this Bad
Community Legend
809 Views
3 replies
0 likes
I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.
I thought the new iPhone version fixed this but it's still happening. Whenever I play an album after playing "Starred Tracks" on shuffle it also shuffles the album even though I don't want it to.
496 Views
0 replies
0 likes
Bonjour ! Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone. En effet, cela permettrait, comme sur l'ordinateur, d'accéder à tous les titres ajoutés dans toutes les playlists confondues....
Bonjour ! Je me demandais s'il était possible (ou si cela était en projet) d'avoir la bibliothèque sur l'application iPhone. En effet, cela permettrait, comme sur l'ordinateur, ...
350 Views
0 replies
0 likes
I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.
I can't sync local files from pc. the spotify won't find my ipad. pls i'm a premium subscriber and want it to work.
427 Views
0 replies
0 likes
I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happened so many times in so many situations. I did notic...
I've un-installed/re-installed several times and re-booted my phone just as many but app continues to freeze up and crash. I don't notice any particular action that makes it do this, as it has happen...
Not applicable
1162 Views
4 replies
0 likes
I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line
I used to be a premium member and had a whole playlist available for offline mode. Then I lost my premium account and all the tracks are no longer available off line
Composer
767 Views
2 replies
0 likes
Hello, Spotify keeps crashing on my iPad 1. I am using version 0.5.10.14 of the Spotify app. The crashing seems more common when I am viewing the full screen "now playing screen". It usually happens after about 5-15 minutes. Please help. Thanks, Joel
Hello, Spotify keeps crashing on my iPad 1. I am using version 0.5.10.14 of the Spotify app. The crashing seems more common when I am viewing the full screen "now pl...
Music Fan
2812 Views
16 replies
0 likes
DescriptionI checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify started.A more detailed description, using numbered ste...
Description I checked my Facebook to find out that I couldn't login so I did a password reset and got blocked from friend requests for 30 days and when that happened is when this bug with spotify st...
Composer
797 Views
2 replies
0 likes
DescriptionMy suggested artists are completely blank no album art no label and it doesn't change.A more detailed description, using numbered steps1. First I did this2. Then I did that3. I also did this4. then this5. then this6. and finally, thisWhat ...
Description My suggested artists are completely blank no album art no label and it doesn't change. A more detailed description, using numbered steps 1. First I did this 2. Then I did that 3. I...
Composer
577 Views
2 replies
0 likes
Hello, I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne West. The iphone version doesn't show any of his albums and ne...
Hello, I wanted to report a few issues I'm having as well as a few of my friends with Spotify. When using the mobile version for Iphone 5 and trying to search a artist. For example: Kayne ...
Composer
864 Views
2 replies
0 likes
Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, restarting the phone, then downloading Spotify again an...
Description As soon as I click the Spotify app to open it, it shows a white screen for literally one second as if it's going to load but then it just closes. I tried clearing all my history etc, re...
Composer
1334 Views
1 replies
0 likes
Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to find at the end that they won't even sync anyway. It gets...
Having extreme problems with offline sync. All was fine until I got the update 0.6.0.181 this morning. All of my already synced playlists dissapeared and I've spent all day recreating them, to fi...
Composer
1377 Views
5 replies
0 likes
When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall because I get a message telling me all my data will be ...
When I attempt to share music with friends via Spotify on my iPhone, I get a message telling me Spotify could not send the track due to an unknown error. Then it closes. I am afraid to uninstall beca...
Community Legend
399 Views
1 replies
0 likes
I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for
I order two months of spotify premium for my account and they haven't been applied yet due to an unknown change of email and now I'm down £10 with no benefit of listening to the music I paid for
Composer
524 Views
2 replies
0 likes
So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs. They all copied perfectly and I have no issue with...
So I am trying to sync some of my local files to my iPod Touch 4th generation. I have the latest version of both iOS (6.1.2) and Spotify (0.6.0) on my iPod. Now last night, I synced around 450 songs....
Casual Listener
1476 Views
5 replies
0 likes
Hello everyone, i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs that appears grey, when I tap the song to listen to it it just wo...
Hello everyone, i have a premium spotify account on my iPad, it works great but there are some songs that I can't listen to, for example, I'm on an artist album and there is some songs tha...
Community Legend
2592 Views
11 replies
0 likes
Hi There, On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the song, saying that it can't be synced. This same device and pla...
Hi There, On my third device, I have a playlist that begins to sync for offline use, but then it spins and spins on the first track, than gives me the orange exclamation point next to the ...
Community Legend
569 Views
1 replies
0 likes
Hi there, I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, under Synchronize there's an on/off switch, in front of it, theres ''...
Hi there, I recently started using spotify premium and I absolutely love it. Being Dutch, I use the dutch version of the spotify app for my smartphone. In Settings -> Soundquality, unde...
Composer
778 Views
4 replies
0 likes
=== START OF TEMPLATE === Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash. A more detailed description, using numbered steps It can be anything from starting Spotify and the...
=== START OF TEMPLATE === Description Spotify for iPad crashes all the time. It does not seem to matter what I do and not do, it will eventually crash. A more detailed descr...
448 Views
0 replies
0 likes
I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues.Before reinstallaton, whenever I clicked "Like" on a song through radio from either device, that song would be added to a singular "Liked from ...
I recently uninstalled and reinstalled Spotify on my iPhone 5 and iPad 3 because I was having space issues. Before reinstallaton, whenever I clicked "Like" on a song through radio from either devi...
Spotify Legend
951 Views
6 replies
0 likes
