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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136324 Views
  • 503 replies
  • 108 likes
  • 136324 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94565 Views
  • 19 replies
  • 38 likes
  • 94565 Views
  • 19 replies
  • 38 likes

Add to playlist in iPhone app

Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?

  • Newbie
  • Could you improve the iPhone add to playlist function in the iPhone app so you dont have to listen to the song you want to add?
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium

Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any help would be greatly appreciated, thank you.

  • Visitor
  • Hi, can someone help me activate Spotify premium? I have paid for the first month and I am not able to activate premium mode on my account. It keeps telling me that I need to sign up for premium. Any...
  • Peter__
  • Community Legend
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Spotify says I'm in offline mode

Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline. I just registered for Spotify Premium and it synced all of my starred tracks to my phone and yet when I try to search for something and play...

  • Regular
  • Spotify keeps saying I'm in offline mode even though I'm not, and that only Premium users can stream offline.  I just registered for Spotify Premium and it synced all of my starred tracks to my ...
  • Peter__
  • Community Legend
  • 1282 Views
  • 1 replies
  • 0 likes
  • 1282 Views
  • 1 replies
  • 0 likes

Can no longer rearrange songs within my spotify playlists. (Iphone)

I can no longer rearrange songs in my playlists on my Iphone. I have seen other threads related to the same problem and customer service just seems to add a link saying it was disabled but not giving any timeline (if there is one) to when this proble...

  • Casual Listener
  • I can no longer rearrange songs in my playlists on my Iphone.   I have seen other threads related to the same problem and customer service just seems to add a link saying it was disable...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

How can I get my iOS playlists to be in the same order that they are on the desktop app?

I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?

  • Newbie
  • I have my playlists a certain order in the desktop app. But on ios they appear completely random. How do I solve this?
  • Callacrap
  • Casual Listener
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

iOS losing content

my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday

  • Newbie
  • my iphone just lost 3/4 of the future classic djs compilation, why has it done this? I have the premium service and it has worked for 6/12 until yesterday
  • Peter__
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Downloading on my Ipod

I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or only the first time? Isn't there a way to download mus...

  • Newbie
  • I've got a bunch of music saved & I want to download it to my Ipod. As I understand it Spotify will wipe ALL existing music from my Ipod? Does Spotify do this whenever I want to download music or...
  • Peter__
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

can't sync starred list to iphone

how do I sync my starred list to my iphone? Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...". ps. I really don't know my way aaround the computer so be gentle.

  • Newbie
  • how do I sync my starred list to my iphone?  Some of them got synced as if by magic and then I get a message on my computer "it's paused syncing...".  ps.  I really don't know my way a...
  • Peter__
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Spotify does not allow me make playlists in offline mode on iPhone 4s

I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the switch nothing happens. Tracks remain gray. I have dele...

  • Regular
  • I am a premium member. Until 2 weeks ago I was always able to add a list on my phone then while in wifi turn the offline mode switch snd tracks would become available offline. Now when I hit the swit...
  • Srurak
  • Regular
  • 1841 Views
  • 11 replies
  • 0 likes
  • 1841 Views
  • 11 replies
  • 0 likes

Spotify Quality issues

Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I tried it out using Splashtop on my ipad remotely. The qu...

  • Casual Listener
  • Hi all, I have the preimum service. In the last two weeks I have been experiencing major quality issues using Spotify on my iPhone 4S. I just installed spotify on my Dell computer at home and I t...
  • Sam
  • Spotify
  • 610 Views
  • 2 replies
  • 1 likes
  • 610 Views
  • 2 replies
  • 1 likes

Problem syncing local files to playlist

I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all. They will not sync to my phone but they work fine...

  • Visitor
  • I have 2 songs that I'm trying to play on my iPhone and have them in an offline playlist as well, but they won't play at all. They show up in the playlist but are greyed out and refuse to play at all...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Trouble syncing certain playlists with my iphone 4s

Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I deleted the Spotify app off my phone and re-installed it, and ...

  • Newbie
  • Hi, I'm a Spotify premium user and I'm having trouble syncing certain playlists to my phone. When  I try to sync some of them a red exclamation mark appears and doesn't let me sync them. I delet...
  • christina4
  • Casual Listener
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Solved!! Minor annoyance: airplane mode

I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately. Then when I am using Spotify for iOS in offline mode, every single time I activate my iPod from slee...

  • Music Fan
  • I like to put my ipod touch in airplane mode most of the time to increase battery life. It's quicker than turning off bluetooth and wi-fi separately.   Then when I am using Spotify for iOS i...
  • BitRift
  • Music Fan
  • 1300 Views
  • 1 replies
  • 1 likes
  • 1300 Views
  • 1 replies
  • 1 likes

Syn with ipod nano?!

I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists. Is this right? So why I could spotify with the ipod if i can´t sync songs with it.

  • Newbie
  • I tried to sync my ipod nano with spotify. But evertytime I try spotify on my mac syncs local files. Not the offline available Playlists.   Is this right?   So why I could spotify w...
  • Katehollyr
  • Casual Listener
  • 1259 Views
  • 4 replies
  • 0 likes
  • 1259 Views
  • 4 replies
  • 0 likes

Am NOT receiving password for my mobile device

I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my mobile device (iPhone) and I receive nothing. I ha...

  • Visitor
  • I have signed up for Spotify Premium, and have inserted my credit card information and then it gives me my Device username and I click to receive an email with the device username and password for my...
  • Peter__
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Playlists different on laptop to phone!

Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have logged in and out and closed both apps and it is still t...

  • Casual Listener
  • Hello, I have Spotify Premium, and made a playlist on my laptop with around 40 songs in it. However, that same playlist comes up on both my iPad and iPhone has having only 2 songs on it. I have log...
  • Peter__
  • Community Legend
  • 1031 Views
  • 3 replies
  • 0 likes
  • 1031 Views
  • 3 replies
  • 0 likes

Playlists won't sync

Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 or 3 songs in then a little orange ! Appears next t...

  • Music Fan
  • Over the past week me and a mate have both been using spotify on the latest iOS and when we make playlists, either our own custom ones or an album that's already set up, try to sync it and it gets 2 ...
  • Predata88
  • Music Fan
  • 482 Views
  • 2 replies
  • 1 likes
  • 482 Views
  • 2 replies
  • 1 likes

Tracks never sync on ip4s

I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know what's going on.I've got an iPhone 4S running the late...

  • Music Fan
  • I've messaged spotify twice over ther past fortnight and posted on here publicly asking them to help me and they won't even answer me so I'm gonna ask for help from any other users who might know wha...
  • Peter__
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Song title not changing

On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same. This also happens when I'm listening to a playlist of varied songs and two songs that follow each o...

  • Newbie
  • On both my iPad and iPhone 5, I have a frequent issue where I'm listening to an artist's album, and when the songs change, the title remains the same.  This also happens when I'm listening to a ...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

Search feature not loading on iphone 4

Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?

  • Newbie
  • Spotify premium. All other features work, but Search never loads the screen. No alerts from Spotify. Anyone else?
  • Iluvomd
  • Casual Listener
  • 719 Views
  • 6 replies
  • 0 likes
  • 719 Views
  • 6 replies
  • 0 likes