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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47966 Views
  • 15 replies
  • 36 likes
  • 47966 Views
  • 15 replies
  • 36 likes

Local files out of order

Hello all, I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify). I can get the tunes from iTunes to Spotify on my Mac and the...

  • Newbie
  • Hello all,   I'm syncing some local files from Spotify on Macbook Pro (late 2007 running Mountain Lion and the latest Spotify version) to my iPod Touch (running IOS 6.0.1 and latest Spotify)...
  • penkwin
  • Casual Listener
  • 1112 Views
  • 2 replies
  • 1 likes
  • 1112 Views
  • 2 replies
  • 1 likes

Solved!! ipod gets stuck

I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmmm. works on my laptop and everywhere else probably ...

  • Casual Listener
  • I need one of you knuckle heads from spotify to fix my ipod problems with your service. I was able to listen to streaming perfectly for a while. Now after one song on my ipod, it stops streaming. hmm...
  • aarone
  • Casual Listener
  • 942 Views
  • 3 replies
  • 0 likes
  • 942 Views
  • 3 replies
  • 0 likes

Commercials cause lost connection in 2012 civic

When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug it back in. Any fix for this? Am I the only one? Can...

  • Newbie
  • When iPhone 5 connected through USB in 2012 civic I get an "unsupported" message everytime a commercial plays. I have to disconnect the phone and wait for the commercial to finish before I can plug i...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Synicig iPhone 4

Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mark. Or it's not syncing at all. I do have Wifi and have a...

  • Newbie
  • Hi! I have a problem with my spotify premium on my iPhone. When im going to syncing one playlist syncinc 1-2 tracks and on 3 track it stops and and there will be a circle with an exclamation mar...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Premium account not working on iPod

Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Can you please help?

  • Casual Listener
  • Hello, I have a premium account. I was trying to use Spotify mobile on my iPod but whenever I tried to play a song, it gives me a page that said only premium accounts can stream music on demand. Ca...
  • spoticry
  • Newbie
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Sharing from IPhone to Facebook

When I share a song from spotify to Facebook it actually shares a different song them i tried to share.Why?

  • Visitor
  • When I share a song from spotify to Facebook it actually shares a different song them i tried to share. Why?
  • Peter__
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Slow synching with iPhone5 and USB

It is taking about a minute per song to synch with iphone5 via USB. Is there something I can try? Is it possible to synch via wifi? I had an Android which worked great but switched to iPhone and it is painfully slow.

  • Newbie
  • It is taking about a minute per song to synch with iphone5 via USB.  Is there something I can try?  Is it possible to synch via wifi? I had an Android which worked great but switched to iPh...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Unable to Play Station

Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start this station". I can listen to any other song that I wa...

  • Casual Listener
  • Hello, I am trying to play a new band that is now available on Spotify (Clocktower Mechanics), however whenever I try to play their songs an error message pops up saying, "We are unable to start th...
  • dansommer18
  • Newbie
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

View Playlists at Album Level

I am on my 30 day free trial (currently paying MOG). I am very impressed with the scope of catalog and the quality of the Radio function. The only thing possibly preventing me from making the switch at the end of the trial is that there is no way to ...

  • Regular
  • I am on my 30 day free trial (currently paying MOG).  I am very impressed with the scope of catalog and the quality of the Radio function.  The only thing possibly preventing me from making...
  • LtMunst
  • Regular
  • 877 Views
  • 4 replies
  • 0 likes
  • 877 Views
  • 4 replies
  • 0 likes

Solved!! premium not working on iphone

Hi, my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song". Why is this? last premium order id: 76591768015

  • Newbie
  • Hi,   my premium account dosnt work on my iphone anymore. Playlists are gone and when i try to stream a song it says: "You need a premium account to play this song".   Why is this? &nb...
  • meahtenoha
  • Spotify
  • 38209 Views
  • 117 replies
  • 0 likes
  • 38209 Views
  • 117 replies
  • 0 likes

Premium user synced songs wont play offline on IPAD

Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for all songs but will not play offline. Please help

  • Newbie
  • Recently purchased spotify premium. I synced at playlist and made it available offline on my pc but am unable to play the songs offline on my ipad? When i go online with the ipad it works fine for al...
  • 530 Views
  • 0 replies
  • 0 likes
  • 530 Views
  • 0 replies
  • 0 likes

Track Only Available Online

I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error?

  • Regular
  • I get this error every time I launch Spotify on my iPhone, even though I'm online. I click OK and then the tracks are available for play. Anyone find a workaround for this error? 
  • Goodman
  • Spotify Legend
  • 5292 Views
  • 46 replies
  • 4 likes
  • 5292 Views
  • 46 replies
  • 4 likes

playlist not syncing offline on iPhone

Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help. I get the grey arrows advising it is synching however, nothing happens!! Please help

  • Casual Listener
  • Hi, I'm a spotify premium subscriber, but recently I've been unable to set a playlist to offline status, reinstalling doesn't seem to help.  I get the grey arrows advising it is synching however...
  • davykay1
  • Casual Listener
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Very Slow Downloading/ Sync Playlists after upgrade to Iphone 5

HI all, I'm just wondering if there's anything I can do to increase my downloading speed. I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it takes forever (1 song = 10-15 minutes). I have tried this on multiple WI...

  • Casual Listener
  • HI all,   I'm just wondering if there's anything I can do to increase my downloading speed.  I just purchased an iphone 5, and now when spotify tries to sync my playlist on WIFI it take...
  • gdbspotify
  • Casual Listener
  • 1937 Views
  • 3 replies
  • 0 likes
  • 1937 Views
  • 3 replies
  • 0 likes

Premium account

I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?

  • Newbie
  • I bought spotify a month ago and now it's saying I'm not a premium user and I can only stream the radio. I pay for this a month so I want my spotify. What's going on?
  • Peter__
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Spotify don't update info on lockscreen!

Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played!Using the latest version on my iPhone 5 with iOS 6.0.2...

  • Newbie
  • Turn on some music, lock the phone, and keep listening. The first song will continue to be in the lockscreen even thou other songs is played! Using the latest version on my iPhone 5 with iOS 6.0.2...
  • Nnelg
  • Regular
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! FIX YOUR FREAKNG IPHONE APP!

When I see this message 50 times in a row, "This track is not synced and not available offline. Connect to a network and try again. OK" It makes me angry. I'm Superfly T.N.T., I'm the Guns of the Navarone! OK! I get it. I need to check my online conn...

  • Casual Listener
  • When I see this message 50 times in a row, "This track is not synced and not available offline.  Connect to a network and try again.  OK"  It makes me angry.  I'm Superfly T.N.T.,...
  • alphabrandon
  • Casual Listener
  • 529 Views
  • 4 replies
  • 0 likes
  • 529 Views
  • 4 replies
  • 0 likes

iPhone not recognising Premium

Hi Rorey, My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you help me?Best, EBEBEB

  • Newbie
  • Hi Rorey,   My iPhone Spotify App tells me I don't have a Premium Account which I do have. It works perfectly on my laptop. I updated to the last version but that didn't do anything. Can you...
  • EKSA224
  • Casual Listener
  • 1441 Views
  • 8 replies
  • 0 likes
  • 1441 Views
  • 8 replies
  • 0 likes

being charged $10/month for premium and unable to use it on my phone.

I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help me either log in to my iphone with the spotify prem...

  • Newbie
  • I subsribed for spotify premium just to be able to use it on my phone. since i am unable to use it on my phone for the past few months, i thought i wasnt being charged for it, but i am. Can you help ...
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Playlist sync issues

I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyone know how to fix this issue?

  • Newbie
  • I am trying to add playlists I have created on my computer to my iPhone, but the playlists will not show up on my computer or even the playlists listed under the device tab on the computer app. Anyon...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes