Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problems with syncing

Problems with syncing

I've just upgraded to premium, but I'm having two issues when using mobile (iPhone 4, lastest iOS)

 

1. One of my playlists doesn't show any tracks available to sync in it on my mobile device. It happens to be an album, is it that I can't sync an album as a playlist?

 

2. Syncing seems to be *very* slow, even on wifi to my 80Mbs fiber connection. It also times out because it has been 'idle'. Why is this?

Reply
1 Reply

Hi,

I have big problems with syncing on my iphone 4 and premium account. When very often when it starts syncing it get back songs that and playlists taht I have deleted months ago and my new stuff are gone. After a while for some reason it find the correct playlists and I get the right stuff but next time it starts syncing, it can be the same. VERY annonying.  

 

I may have found one situation where it occurs and thats when I sync over 3G. I mostly works well when I sync over WIFI.

 

/ch

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random

Type a product name

Did you find this article helpful?