Saving and Removing Songs to My Library

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Saving and Removing Songs to My Library

Shane1713
Casual Listener

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

3 Replies

Re: Saving and Removing Songs to My Library

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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Re: Saving and Removing Songs to My Library

Shane1713
Casual Listener
iOS 12.1.03...just removed Spotify and reinstalled...same issues. Why has this all of sudden changed?

Re: Saving and Removing Songs to My Library

Rock Star 16
Rock Star 16

Hey @Shane1713,

 

Could you share any screenshots or screenrecordings of what you're seeing?

 

Could you try that on another device with similar specs?

If possible, could you try signing in with another Spotify account in this device to test that out?

 

Please let me know :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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