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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232444 Views

27 replies

5 likes

  • 232444 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113996 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2290 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303895 Views

61 replies

16 likes

  • 303895 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129625 Views

19 replies

38 likes

  • 129625 Views
  • 19 replies
  • 38 likes

Music blares on Hands Free Audio during voice search

PlanPremiumCountryUSSpotify Version8.4.93.796 DeviceiPhone 6s+ Operating SystemiOS 12.1.4 When I try to use the Voice Search feature when connected to my 2015 VW Passat, the audio switches from Stereo Bluetooth to the Hands Free Audio. The music is b...

Newbie

Plan Premium Country US Spotify Version 8.4.93.796   Device iPhone 6s+   Operating System iOS 12.1.4   When I try to use the Voice Search feature when connected to my 2015...

482 Views

0 replies

0 likes

Voice Search
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Solution Found - Premium Isn't Showing Up on iPhone App

So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped. I had to just go to the Facebook app and log out of it and log back in BEFORE logg...

Newbie

So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped.    I had to just go...

616 Views

0 replies

0 likes

facebook login
FAQ
premium doesnt work
Premium not detected
  • 616 Views
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i-pad mini 2

My Question or Issue I have an i-pad mini 2. How can I delete a track from a playlist? The three dots opposite the track do not have a delete option. There are three dots at the top right of the screen but this does not open. Thanks for your help

Newbie

    My Question or Issue  I have an i-pad mini 2. How can I delete a track from a playlist? The three dots opposite the track do not have a delete option. There are three dots at th...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Spotify App won't load at all

PlanFree/PremiumCountry Device(iPhone XR)Operating System(iOS 12) My Question or Issue I've been using the app Spotify on my Iphone XR for awhile now, however, starting yesterday the app absolutely would not load at all. I've deleted it and restarted...

Newbie

Plan Free/Premium Country   Device (iPhone XR) Operating System (iOS 12)   My Question or Issue  I've been using the app Spotify on my Iphone XR for awhile now, however, star...

Loxer

Community Legend

6585 Views

1 replies

0 likes

  • 6585 Views
  • 1 replies
  • 0 likes

Spotify buggy - skipping songs randomly, pausing/ playing randomly, opening up voice control

Plan - studentFree/Premium - premiumCountry - UK DeviceiPhone 6SOperating SystemiOS 12.1.4 - 16D57 As the title states, whether phone is sitting in my pocket or just in my end, whilst listening to music whilst walking the app will randomly skip songs...

Casual Listener

Plan - student Free/Premium - premium Country - UK   Device iPhone 6S Operating System iOS 12.1.4 - 16D57   As the title states, whether phone is sitting in my pocket or just in my...

Loxer

Community Legend

1286 Views

2 replies

0 likes

  • 1286 Views
  • 2 replies
  • 0 likes

iOS bring back the Queue

What happened to the quick access to the Queue in the upper-right on iOS devices? Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if this is just part of an A/B test, I'm honestly shocked this design made i...

Newbie

  What happened to the quick access to the Queue in the upper-right on iOS devices?    Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if...

Loxer

Community Legend

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

New Edit Feature

My question or issue: Hi,The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it was and delete it, but now if I want to delete a song I’m listening to ...

Music Fan

  My question or issue:   Hi, The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it w...

Loxer

Community Legend

1160 Views

1 replies

2 likes

Update
  • 1160 Views
  • 1 replies
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Solved!! Can‘t see next songs

Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on my iPad, the list is still on it. PlanPremiumCountr...

Newbie

Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on ...

Loxer

Community Legend

2802 Views

1 replies

0 likes

iphone x
queue missing
  • 2802 Views
  • 1 replies
  • 0 likes

playlist tracks in song lists

PlanPremiumCountry UKDeviceiphone7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the doors) but the tracks don't show on my library's songs list so I can't include them in a s...

Newbie

Plan Premium Country  UK Device iphone7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have downloaded playlists (such as this is the...

A_Musicophile

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

IPAD2 Not working with Spotify anymore!!

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the new ipad each time Spotify or Apple decides upgrades....

Regular

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the ne...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

883 Views

0 replies

6 likes

Android
Indexing
iphone
Music
Organisation
PC
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  • 6 likes

Alphabetical index and navigation disappeared from Artists list

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting Spotify to my Sonos speakers yesterday.Tried to restart the app and s...

Casual Listener

  The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting ...

sportmelltarto

Casual Listener

1326 Views

3 replies

4 likes

Artists list
iOS issue
  • 1326 Views
  • 3 replies
  • 4 likes

search options

please helpme and my daughter both have the same iphone 6s updated to the same software version.we also have the most recent spotify app version.yet when we search we have different search screensone is like this and the other is like this how do i a...

Casual Listener

please help me and my daughter both have the same iphone 6s updated to the same software version. we also have the most recent spotify app version. yet when we search we have different search scre...

psychoticpod

Casual Listener

483 Views

2 replies

1 likes

  • 483 Views
  • 2 replies
  • 1 likes

Playlists of local files not populated on iPhone

PlanFreeCountry USDeviceiPhone6Operating SystemiOS 11 My Question or IssueI have a large library of music on my NAS. Using the desktop (windows) app, I created a playlist of the entire library. This is a playlist created by all local files. I underst...

Casual Listener

Plan Free Country  US Device iPhone6 Operating System iOS 11   My Question or Issue I have a large library of music on my NAS. Using the desktop (windows) app, I created a playlis...

418 Views

0 replies

0 likes

iphone
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Solved!! I can't find anymore my albums

PlanFreeCountry ItalyDeviceIPad AirOperating SystemIOS 11 My Question or Issue I can't find my albums and artists in the library.Since yesterday Spotify shows that I only have 6 albums and 3 artist and I don't know how to recover my music.

Newbie

  Plan Free Country  Italy Device IPad Air Operating System IOS 11   My Question or Issue  I can't find my albums and artists in the library. Since yesterday Spotify s...

Billy-J

Spotify Star

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Saying offline on new iPhone x

I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. This has been going on for 5 weeks. What am I payin...

Casual Listener

I have a new iPhone X, but Spotify keeps saying it’s offline when I have full WiFi signal. This never happened on my old iPhone 7. Have tried deleting app and reinstalling twice but it doesn’t help. ...

Billy-J

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Favorites By Artist

Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just somewhere else that I can't find? I'm on iOS btw.

Newbie

Whenever I go to my library and tap the artist, it doesn't show up the songs that I favorited by them, and now it just goes to their profile. Did they remove it from the new update? Or is it just som...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Invisible text in filter label

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue No text shows off inside filtering label after writing something. Anyways app itself filters correctly.

Music Fan

Plan Premium Country  Poland Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue  No text shows off inside filtering label after writing something. Anyways app...

Loxer

Community Legend

904 Views

1 replies

0 likes

  • 904 Views
  • 1 replies
  • 0 likes

Black interface in Apple CarPlay

PlanPremiumCountry Colombia Device(iPhone X)Operating System(iOS 12.2, 16E5191d) Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple CarPlay, I'm getting a black screen with no controls on it.

Regular

Plan Premium Country Colombia   Device (iPhone X) Operating System (iOS 12.2, 16E5191d)   Many times when I connect my iPhone via USB to my car and try to open Spotify via Apple Ca...

Loxer

Community Legend

2502 Views

1 replies

0 likes

  • 2502 Views
  • 1 replies
  • 0 likes

New layout

PlanPremium CountryUSA DeviceiPhone XR My Question or IssueI really preferred where the queue button was before; in the top right corner. It’s a feature I used heavily. Having it under the 3 dot tab makes it pretty inconvenient. This new layout is ho...

Newbie

Plan Premium   Country USA   Device iPhone XR   My Question or Issue I really preferred where the queue button was before; in the top right corner. It’s a feature I used heav...

Loxer

Community Legend

1237 Views

1 replies

3 likes

  • 1237 Views
  • 1 replies
  • 3 likes