Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
77584 Views
16 replies
37 likes

77584 Views
16 replies
37 likes

Switches to "New Rap 2019" playlist mid-song

DeviceiPhone 8Operating SystemiOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/cleared my queue, but this still occurs. How can I stop this from happeni...

cataelle
Newbie
Device iPhone 8 Operating System iOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/...
2019-01-16 10:49:19 PM
2019-01-17 8:06:18 PM
Loxer
Community Legend
464 Views
1 replies
0 likes

464 Views
1 replies
0 likes

Spotify on Ipod Touch 2nd Gen

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...

BraulioC
Newbie
I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...
2019-01-17 1:45:56 PM
2019-01-17 3:29:19 PM
Billy-J
Spotify Star
3248 Views
1 replies
1 likes
Help

3248 Views
1 replies
1 likes

Superuser Contribution I can't log onto my spotify iPhone app

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?

mrojas527
Casual Listener
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...
2014-08-23 10:26:36 AM
2019-01-17 12:44:53 PM
meahtenoha
Spotify
417251 Views
206 replies
44 likes

417251 Views
206 replies
44 likes

Superuser Contribution How do i get random music to start playing and changing my music this is annoying me

why does my music randomly start changing to random music i do not listen to fix this s*** now

Jose10garcia
Casual Listener
why does my music randomly start changing to random music i do not listen to fix this s*** now
2019-01-12 8:20:06 PM
2019-01-17 10:10:08 AM
Peter
Spotify Legend
1935 Views
5 replies
0 likes

1935 Views
5 replies
0 likes

Solved!!Superuser Contribution Can't reinstall Spotify Premium after uninstalling

We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...

ailvesma
Casual Listener
We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...
2019-01-15 9:26:20 PM
2019-01-17 9:07:49 AM
Daisy
Spotify Legend
2966 Views
4 replies
0 likes

2966 Views
4 replies
0 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Emperoreddy
Newbie
I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into s...
2019-01-09 9:49:50 PM
2019-01-17 1:04:58 AM
scottman74
Casual Listener
1197 Views
5 replies
3 likes

1197 Views
5 replies
3 likes

Go To Radio Takes you to playlist and not radio

Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...

ReverendRad
Regular
Device (iPhone Xs) Operating System (iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...
2019-01-16 7:22:24 PM
2019-01-16 9:30:16 PM
ReverendRad
Regular
1013 Views
2 replies
1 likes

1013 Views
2 replies
1 likes

Solved!! No space for download

Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...

Youdidit
Casual Listener
Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...
2019-01-15 11:22:44 PM
2019-01-16 8:24:21 PM
katiek_
Composer
5961 Views
6 replies
0 likes
disk space
iphone
storage

5961 Views
6 replies
0 likes

Whole music library un-downloaded

Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded

kiersam14
Casual Listener
Plan: Premium Country Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to...
2019-01-16 3:27:56 PM
2019-01-16 8:06:03 PM
Brunelicia
Community Legend
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

[All Platforms] Blocked songs

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...

user-removed
Visitor
Plan Premium Country USA Device iPhone 7 Operating System Apple IOS My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...
2019-01-16 4:36:49 PM
458 Views
0 replies
2 likes

458 Views
0 replies
2 likes

Desactivar Controles de reproduccion en pantalla bloqueada iOS

-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s)-Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desactivo los controles de reproducción de la música, para que no me aparezacan en mi pantalla de bloqueo. no quiero que nad...

MadRikrdo
Casual Listener
-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s) -Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desact...
2019-01-16 1:35:45 PM
3330 Views
0 replies
0 likes
iOS 12
iphone
reproduccion

3330 Views
0 replies
0 likes

Scrobbling local files/playlists issue

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro)Operating System(iOS 12.1.3, Mojave 10.14.2) My Question or IssueFor the past week or so when I create a playlist using local files, it will not scrobble, and I've never had this issue before. I'm a ...

cyuhas621
Newbie
Plan Premium Country USA Device (iPhone 8, Macbook Pro) Operating System (iOS 12.1.3, Mojave 10.14.2) My Question or Issue For the past week or so when I create a playl...
2019-01-16 12:56:47 PM
415 Views
0 replies
0 likes

415 Views
0 replies
0 likes

App language

PlanPremiumCountryNorway DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reason the spotify app have decided that it will use Spanish as language all the time. Bac...

jgsolli
Casual Listener
Plan Premium Country Norway Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reas...
2019-01-16 8:12:48 AM
2019-01-16 11:13:27 AM
Loxer
Community Legend
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

Charliesolo52
Casual Listener
Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.
2019-01-16 1:49:18 AM
2019-01-16 10:47:43 AM
Charliesolo52
Casual Listener
453 Views
2 replies
0 likes

453 Views
2 replies
0 likes

Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

CyMule82
Casual Listener
Plan Premium Country USA Device iPhone 7plus Operating System iOS 12.1.2 My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...
2019-01-15 6:39:09 PM
2019-01-16 3:21:10 AM
CyMule82
Casual Listener
4015 Views
2 replies
0 likes

4015 Views
2 replies
0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

vintobia
Music Fan
Plan Premium Country United States Device (iPhone XS) Operating System (iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured ...
2019-01-15 2:12:13 AM
2019-01-16 1:55:57 AM
Loxer
Community Legend
1071 Views
3 replies
2 likes

1071 Views
3 replies
2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Shandra
Newbie
Plan Free/Premium Country Device iphone7 Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...
2019-01-15 10:26:22 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

vquesnel1
Casual Listener
Plan Premium Country The Netherlands Device iPhone Operating System IOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated o...
2019-01-01 2:31:52 PM
2019-01-15 8:58:25 PM
Loxer
Community Legend
34759 Views
3 replies
1 likes

34759 Views
3 replies
1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Dopespotify
Casual Listener
Premium Morocco iPhone 6s+ Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...
2019-01-13 11:46:35 AM
2019-01-15 8:47:42 PM
Loxer
Community Legend
1131 Views
7 replies
0 likes

1131 Views
7 replies
0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

jeremie75
Casual Listener
I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family...
2019-01-13 7:00:13 PM
2019-01-15 5:38:50 PM
jeremie75
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

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