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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37173 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102678 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1308 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299153 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125846 Views

19 replies

38 likes

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Songs keep stopping on PS4

My Question or Issue I’ve never had this problem before but every time I play a song it just pauses itself after 1 second of playing even when I resume it I have the same problem, I’ve even connected to my PS4 and it’s having the same problem. Anyone...

Newbie

 My Question or Issue  I’ve never had this problem before but every time I play a song it just pauses itself after 1 second of playing even when I resume it I have the same problem, I’ve e...

Loxer

Community Legend

2074 Views

2 replies

1 likes

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[Radio] Dislike button missing

PlanPremiumCountry USADeviceIphone 10rOperating SystemIOS 12 My Question or Issue Whenever i make a radio for an artist, song, or album there is not like or dislike button just a button to add it to my library. How do I get these buttons back?

Newbie

Plan Premium Country  USA Device Iphone 10r Operating System IOS 12   My Question or Issue  Whenever i make a radio for an artist, song, or album there is not like or dislike...

577 Views

0 replies

1 likes

  • 577 Views
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  • 1 likes

WIndows 10 sync not working with IOS again!!!!!

PlanPremiumCountryUS DeviceXR and TabletOperating System Windows 10IOS 12.1.4 My Question or IssueSometime in January I noticed that many of my local songs had gone missing from my playlists yet again. Not only have I uninstalled/reinstalled all of t...

Regular

Plan Premium Country US  Device XR and Tablet Operating System   Windows 10 IOS 12.1.4    My Question or Issue Sometime in January I noticed that many of my local song...

402 Views

0 replies

0 likes

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I can’t dislike a particular song.

PremiumUnited States iPhone 7 plus iOS 12.1 I'm in my “Discover Weekly” playlist. On most songs I’m able to like or dislike, but on one I can’t. The like button is replaced with the shuffle button and the dislike button is replaced with the repeat bu...

Newbie

Premium United States   iPhone 7 plus  iOS 12.1   I'm in my “Discover Weekly” playlist. On most songs I’m able to like or dislike, but on one I can’t. The like button is replaced...

melanierw

Newbie

6643 Views

2 replies

19 likes

  • 6643 Views
  • 2 replies
  • 19 likes

Google Maps/Spotify Integration: Google Maps navigation voice prompts stop Spotify Audio Playback

Spotify iPhone App None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueWhen playing audio over Blueto...

Newbie

Spotify iPhone App None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA  Device iPhone 8 Operati...

1211 Views

0 replies

11 likes

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Lost Artists and Albums

PlanPremium My Question or Issue After downloading the update three days ago, I can no longer find all my artists and albums from “favorited” songs. This makes it reall hard to listen to an artist and only the songs I’ve liked. I used to have tons of...

Newbie

Plan Premium   My Question or Issue  After downloading the update three days ago, I can no longer find all my artists and albums from “favorited” songs. This makes it reall hard to list...

371 Views

0 replies

0 likes

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Lost Albums after downloading new Version

My Question or Issue On my iPad App are hundreds of Albums missing after downloading the new Version.I.e. I go to „die drei Fragezeichen „ then click on „See discography „ and it goes no further then No. 105. That means, that 104 Albums disappeared.T...

Regular

    My Question or Issue  On my iPad App are hundreds of Albums missing after downloading the new Version. I.e. I go to „die drei Fragezeichen „ then click on „See discography „ an...

vitamins

Casual Listener

784 Views

2 replies

2 likes

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Still missing Albums

PlanPremiumCountryGermanyDeviceiPad Operating SystemIOS Still missing 100‘s of Albums on my iPad App after downloading the newest Version. When I use the „see discography“ Button (which was „alle Alben“ in German before), there are so many Albums mis...

Regular

Plan Premium Country Germany Device iPad  Operating System IOS  Still missing 100‘s of Albums on my iPad App after downloading the newest Version. When I use the „see discography“ B...

vitamins

Casual Listener

1029 Views

1 replies

5 likes

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  • 5 likes

Problems in the reproduction row

PlanFree/PremiumCountry ArgentinaDevice(iPhone 7)Operating System(iOS 12) My Question or Issue I am not able to see the first song in the reproduction row when i hace more than one song in the reproduction line. However when i only have one song in t...

Newbie

Plan Free/Premium Country  Argentina Device (iPhone 7) Operating System (iOS 12)   My Question or Issue  I am not able to see the first song in the reproduction row when...

Loxer

Community Legend

477 Views

1 replies

0 likes

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  • 1 replies
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cant see downlaoded songs

PlanPremiumCountry NorwayDeviceIphone xrOperating SystemiOS 12.1.4 I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly the songs fine on my pc, but i cant even see songs ive downlaoded from youtube on my pho...

Newbie

  Plan Premium Country  Norway Device Iphone xr Operating System iOS 12.1.4   I have downloaded some songs from utube and downloaded them to spotify, and i can see and paly t...

636 Views

0 replies

0 likes

Help
Subscribed playlist download
support
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Buscar discos descargados sin conexion red

PlanPremiumCountry SpainDeviceiPhone 7Operating SystemiOS 12.1.4 Dentro de la aplicacion cuando estoy sin conexion red, donde puedo encontrar facilmente los discos o canciones descargadas, no encuentro ningun titular donde aparezca esto para poder ll...

Newbie

Plan Premium Country  Spain Device iPhone 7 Operating System iOS 12.1.4   Dentro de la aplicacion cuando estoy sin conexion red, donde puedo encontrar facilmente los discos o canci...

495 Views

0 replies

0 likes

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App not loading on new phone!!!

PlanPremiumCountryusa DeviceiPhone 10xOperating SystemiOS 10 My Question or IssueI recently updated to a new phone and now my Spotify app won’t move beyond the loading screen! I can log into my account from my husbands phone and it works fine but not...

Newbie

  Plan Premium Country usa   Device iPhone 10x Operating System iOS 10   My Question or Issue I recently updated to a new phone and now my Spotify app won’t move beyond the...

Loxer

Community Legend

768 Views

1 replies

0 likes

new phone
not loading
won’t open
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  • 1 replies
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Repeat feature

PlanFree/PremiumCountry IsDevice iPhone 8Operating System(iOS 10 or greater My Question or Issue I want to raise my ddisappointment and frustration with the new update having the repeat feature in a submenu is annoying

Newbie

  Plan Free/Premium Country  Is Device iPhone 8 Operating System (iOS 10 or greater    My Question or Issue  I want to raise my ddisappointment and frustration with...

Loxer

Community Legend

709 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Repeat icon gone to submenu

For some reason, there’s only the favorite and shuffle controls next to the playback controls when I go to the playback view. Is there any way to swap the shuffle icon which I never use for the repeat icon I use multiple times a day?PlanPremiumCountr...

Newbie

For some reason, there’s only the favorite and shuffle controls next to the playback controls when I go to the playback view. Is there any way to swap the shuffle icon which I never use for the repea...

Loxer

Community Legend

724 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Some local files won't play.

PlanPremiumCountry USADeviceiPhone7 My Question or Issue I have a bunch of songs (~130) on a playlist from my laptop. They're all local files and none of them are on Spotify already. Suddenly, on Friday I discovered that about 7 of these songs refuse...

Newbie

Plan Premium Country  USA Device iPhone7   My Question or Issue  I have a bunch of songs (~130) on a playlist from my laptop. They're all local files and none of them are on Sp...

Mantisentil

Community Legend

790 Views

1 replies

1 likes

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  • 1 replies
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Invisible filter search text

Since a few updates, I am experiencing the following behavior on Spotify on iOS, running on an iPhone 6S: 1. Go to a list of songs (my own Songs list for instance)2. Scroll down to show the filter text input area3. Click the area to type some text Ob...

Regular

Since a few updates, I am experiencing the following behavior on Spotify on iOS, running on an iPhone 6S:   1. Go to a list of songs (my own Songs list for instance) 2. Scroll down to show th...

Loxer

Community Legend

1241 Views

1 replies

0 likes

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  • 1 replies
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Behind the lyrics

Hi,i notice that yesterday there’s been an update and now the behind the lyrics tab is shown below the cover of the song and even though I disabled it, doesn’t make any difference. The option to disable it now is pointless. I would like know how to h...

Casual Listener

Hi, i notice that yesterday there’s been an update and now the behind the lyrics tab is shown below the cover of the song and even though I disabled it, doesn’t make any difference. The option to di...

OneByBoo

Roadie

858 Views

3 replies

0 likes

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  • 3 replies
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Can’t connect Bumble with Spotify

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 My Question or IssueI’m trying to connect my Bumble profile with my Spotify. Both accounts are linked to Facebook and I connected my instagram account no problem, but when I try to connec...

Newbie

Plan Premium Country  USA Device iPhone 8 Operating System iOS 12.1.3   My Question or Issue I’m trying to connect my Bumble profile with my Spotify. Both accounts are linked to F...

Tapplewhite

Newbie

16177 Views

1 replies

9 likes

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  • 1 replies
  • 9 likes

Re: BMW Connected Drive spotify shows up but does not play

I have no option to start a new post, so posting a comment here insteadThis is regarding the new mobile app update you guys pushed to iOS yesterday, spotify kept crashing for atleast 45 minutes, thought my phone was bust but it was the latest update'...

Regular

I have no option to start a new post, so posting a comment here instead This is regarding the new mobile app update you guys pushed to iOS yesterday, spotify kept crashing for atleast 45 minutes, th...

633 Views

0 replies

0 likes

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Saving songs

PlanFree/PremiumCountryUnited StatesDeviceiPhone 5sOperating SystemiOS 12.1 My Question or Issue:I am no longer able to save individual songs. Previously, when I would click on a song, I would have a plus sign and an option to save the song. Now when...

Newbie

Plan Free/Premium Country United States Device iPhone 5s Operating System iOS 12.1   My Question or Issue: I am no longer able to save individual songs. Previously, when I would click ...

OneByBoo

Roadie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes