Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232447 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114012 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442887 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303903 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry SwedenDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueI can’t add songs to one of my playlists, even though I can add to my other ones. It says on the screen that the song was added, but it hasn’t.
Plan Premium Country Sweden Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue I can’t add songs to one of my playlists, even though I can add to my ot...
Community Legend
20725 Views
1 replies
0 likes
PlanPremiumCountry Living in Germany, using American AppDeviceiPhone SEOperating SystemiOS 12.1.4 My Question or Issue A few days ago my app updated and I had trouble finding the queue, but after searching around, I found it. Which is why I am so ann...
Plan Premium Country Living in Germany, using American App Device iPhone SE Operating System iOS 12.1.4 My Question or Issue A few days ago my app updated and I...
Community Legend
467 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 12 My Question or IssueToday my Spotify app has updated/I’ve unfortunately been opted into an A/B test with a new Now Playing UI that while it does LOOK better, is functionally worse becaus...
Plan Premium Country Australia Device iPhone X Operating System iOS 12 My Question or Issue Today my Spotify app has updated/I’ve unfortunately been opted into an A/B test wi...
Community Legend
1028 Views
2 replies
12 likes
In an update that must’ve happened less than 24 hours ago as of February 14, 2019, Valentine’s Day, The repeat button is entirely gone. The player looks a little nicer, but the shuffle button is where the repeat button used to be. And now there is a ...
In an update that must’ve happened less than 24 hours ago as of February 14, 2019, Valentine’s Day, The repeat button is entirely gone. The player looks a little nicer, but the shuffle button is wher...
Community Legend
1670 Views
2 replies
0 likes
Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realize that I can unrestrict apps that are 12+ and spotify will be unrestricted. How...
Hello, we have the spotify premium family plan. My son's iphone has some restrictive apps on it. However I want to unrestrict spotify so that he can listen to it. I realiz...
Community Legend
521 Views
1 replies
0 likes
After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue:1. Have VoiceOver running.Do it in Settings, General, Accessibility.2. Run Spotify...
After last update, v8.4.92, when using VoiceOver, I can't access the devices menu to change output devicesin the Now Playing-window anymore. How to reproduce the issue: 1. Have VoiceOver ru...
Community Legend
434 Views
1 replies
0 likes
When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot see what it will be. I have logged out and back in ag...
When listening to songs on my iPhone the song skips after approximately 40 seconds. I have tried different playlists and songs and still having the same issue. I have looked at settings and cannot se...
Community Legend
547 Views
1 replies
0 likes
Plan PREMUIM PremiumCountry AUSTRALIA Device I PHONE 6 Operating System iOS 11.3 My Question or Issue : Speakers via bluetooth in my VW EOS 2012 no longer play music. Spotify however is showing on my car screen as is track playing etc. I phone 6 conn...
Plan PREMUIM Premium Country AUSTRALIA Device I PHONE 6 Operating System iOS 11.3 My Question or Issue : Speakers via bluetooth in my ...
Casual Listener
635 Views
1 replies
0 likes
I transferred songs form iTunes to Spotify a long time ago. It says I have 600+ songs in one of my Spotify playlists but I can only see/listen to 150 of them. Premium account Between US and UKiPhone 8
I transferred songs form iTunes to Spotify a long time ago. It says I have 600+ songs in one of my Spotify playlists but I can only see/listen to 150 of them. Premium account Be...
702 Views
0 replies
0 likes
PlanPremiumUSA DeviceiPhone 6sOperating SystemiOS 10 My Question or Issue I am a subscriber and up until recently I was able to repeat a song or playlist. This functionality is gone with the latest update and really annoying. Please fix ASAP.
Plan Premium USA Device iPhone 6s Operating System iOS 10 My Question or Issue I am a subscriber and up until recently I was able to repeat a song or playlist. This fu...
Roadie
5851 Views
4 replies
1 likes
Hi Guys why did you replace the up-arrow on the bottom left (used to open the queue) with the heart-Button, which i now press all the Time accidentally and delete tracks I am listening to. Mans why why why did you hide the playlist behind the three d...
Hi Guys why did you replace the up-arrow on the bottom left (used to open the queue) with the heart-Button, which i now press all the Time accidentally and delete tracks I am listening to.&n...
Community Legend
660 Views
1 replies
2 likes
PlanPremiumCountryFrance DeviceiPhone 8Operating SystemiOS last version My Question or IssueHi, I have a premium subscription, but on my iPhone when I want to read an album, it only shows the button to shuffle read it... Why is it impossible to just ...
Plan Premium Country France Device iPhone 8 Operating System iOS last version My Question or Issue Hi, I have a premium subscription, but on my iPhone when I w...
Community Legend
502 Views
1 replies
0 likes
as(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anybody else noticed this new layout without even updating it? The old layout was fine I go back to open Spotify and then there is this new layout on the iPhone Does anyone know how I...
as(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anybody else noticed this new layout without even updating it? The old layout was fine I g...
Community Legend
1082 Views
2 replies
2 likes
Seems like there was an app update recently as now I dont have the option to add or delete songs from "your library". Any help would be greatly appreciated. Device(Iphone x) My Question or Issue
Seems like there was an app update recently as now I dont have the option to add or delete songs from "your library". Any help would be greatly appreciated. Device (Iphone x) ...
Community Legend
1327 Views
1 replies
0 likes
my Queue button is not even there idk what to do PlanPremiumCountry UkDevice(IPhone 6s Plus)Operating System(Latest iOS) My Question or Issue
my Queue button is not even there idk what to do Plan Premium Country Uk Device (IPhone 6s Plus) Operating System (Latest iOS) My Question or Issue
Community Legend
1560 Views
5 replies
1 likes
PlanPremium FamilyCountryUnited StatesDeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueApparently this is a somewhat common issue that Spotify has refused to address for the last year or so? I'll pause a podcast after my commute only to f...
Plan Premium Family Country United States Device iPhone X Operating System iOS 12.1.4 My Question or Issue Apparently this is a somewhat common issue that Spotify has refused to addr...
Regular
586 Views
1 replies
3 likes
PlanPremiumCountryUK DeviceiPodOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am about to ditch Spotify because the software is so glitchy. I've had weeks of re downloading albums that disappear despite regularly going o...
Plan Premium Country UK Device iPod Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Am about to ditch Spotify because the software ...
Regular
1309 Views
8 replies
1 likes
How can i import local files from my iphone 6s+ to my pc ? , my pc format everything even my local files pls help _/l\_
How can i import local files from my iphone 6s+ to my pc ? , my pc format everything even my local files pls help _/l\_
461 Views
0 replies
0 likes
PlanPremiumCountryEurope DeviceiPhone XsOperating Systemlatest My Question or Issue Can't repeat one song in circle. Missing button.
Plan Premium Country Europe Device iPhone Xs Operating System latest My Question or Issue Can't repeat one song in circle. Missing button.
Regular
4714 Views
4 replies
2 likes
PlanPremiumCountrySingaporeDevice(iPhone XR)Operating System(iOS 12) My Question or IssueHello, I can't seem to add stations to library. For example, when I go into the radio, it gives me the option of saving as a playlist instead of adding to statio...
Plan Premium Country Singapore Device (iPhone XR) Operating System (iOS 12) My Question or Issue Hello, I can't seem to add stations to library. For example, when I go into the radio...
Roadie
2221 Views
5 replies
7 likes
