Why does my playlist not have its custom picture above it?

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Why does my playlist not have its custom picture above it?

joshahobbs17
Regular

 

 

Hey, 

 

I uploaded a custom picture to my playlist via the mac app and when I go on the ios version on my iphone 7, the custom picture isn't there once the playlist is open. I'd like to share it to insta stories but I want it to feature the custom art. At the moment, it stll has the four artwork covers which I don't want, like in the file attached.  

IMG_1578.PNG
2 Replies

Re: Why does my playlist not have its custom picture above it?

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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Note: I'm not a Spotify employee.

Re: Why does my playlist not have its custom picture above it?

Moderator
Moderator

Hey there @joshahobbs17,

 

Thanks for posting and welcome to the Community!

 

In addition to what @Loxer mentions above regarding making sure your playlist's custom artwork updates on Spotify, we'd recommend checking this Spotify Answer.  

 

On another note, keep in mind that when you share a playlist with custom artwork on your Instagram stories, it will be replaced with the default four-tile album artwork instead.

 

Let us know how you get on :)

KaterinaModerator
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