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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28817 Views

40 replies

9 likes

  • 28817 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93730 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

937 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293265 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123442 Views

19 replies

38 likes

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  • 19 replies
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[BUG] Skipping songs on radio causes songs to be played from library

PlanFamilyCountryUSADeviceiPhone 8+ and Dell InspironOperating SystemiOS 12.1.1 and Windows 10 My Question or IssueI've been listening to a playlist radio for a bit, and when I skip songs on my phone while radio is playing, it stops playing songs fro...

Casual Listener

Plan Family Country USA Device iPhone 8+ and Dell Inspiron Operating System iOS 12.1.1 and Windows 10   My Question or Issue I've been listening to a playlist radio for a bit, and when...

artillect

Casual Listener

1029 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Scrolling problem on iPhone

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song I’m playing.

Casual Listener

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song ...

Djclone76

Casual Listener

1926 Views

6 replies

3 likes

  • 1926 Views
  • 6 replies
  • 3 likes

[iOS][Your Music] BUG Lift 200 song limit on Apple Carplay

How is this still an issue? When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this. There are posts all through the forums and in other forums about this. Every u...

Newbie

How is this still an issue?  When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this.  There are posts...

1382 Views

0 replies

6 likes

iOS
Your Music
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  • 0 replies
  • 6 likes

Switching from Bluetooth to Spotify Connect

PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...

Casual Listener

Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4     Hey guys,   I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...

S0ftK1tty

Casual Listener

2561 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

Newbie

  Plan Premium Country  The netherlands    Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...

Loxer

Community Legend

23412 Views

1 replies

8 likes

  • 23412 Views
  • 1 replies
  • 8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

Gig Goer

Plan Premium Country  USA Device PC and IPAD Operating System (iOS 11,And Windows 10)   My Question or Issue   I have not gotten any replies to my issue here (for now the 3r...

Loxer

Community Legend

887 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

Casual Listener

Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...

Hunterkoile

Casual Listener

734 Views

2 replies

0 likes

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PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

Casual Listener

  Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios 12.1.4    My Question or Issue So Recently , somewhere around this new ...

1094 Views

0 replies

0 likes

deleted
Favorites
Not showing up
not working
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  • 0 replies
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Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

Casual Listener

Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...

Loxer

Community Legend

1172 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

Newbie

  Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...

Loxer

Community Legend

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

Newbie

Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...

Loxer

Community Legend

1756 Views

1 replies

0 likes

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  • 1 replies
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“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

Newbie

I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...

Loxer

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

Newbie

Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

Newbie

hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...

nairdab

Regular

1670 Views

3 replies

0 likes

  • 1670 Views
  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

Newbie

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...

1039 Views

0 replies

3 likes

  • 1039 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

Gig Goer

Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

Newbie

Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...

1171 Views

0 replies

0 likes

Playback Failed
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Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

Casual Listener

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  

Guerola85

Casual Listener

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

Newbie

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...

577 Views

0 replies

0 likes

  • 577 Views
  • 0 replies
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Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

Casual Listener

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes