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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46126 Views

45 replies

11 likes

  • 46126 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113013 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2179 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303525 Views

61 replies

16 likes

  • 303525 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129336 Views

19 replies

38 likes

  • 129336 Views
  • 19 replies
  • 38 likes

Likes on mobile/iOS not syncing to Desktop app anymore

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI have been using Spotify Premium forever and recently was frustrated with an iOS app update that seems to have stopped likes on Spotify mobile from registering wit...

Casual Listener

Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12.1   My Question or Issue I have been using Spotify Premium forever and recently was frustrated with an ...

Loxer

Community Legend

4933 Views

19 replies

2 likes

  • 4933 Views
  • 19 replies
  • 2 likes

About apple watch complication

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name?PlanPremiumCountryHong Kong DeviceIphone XOperating Systemios 12.1.4 watchOS 5.1.3

Newbie

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name? Plan Premium Country Hong Kong  Device Iphone X Operating ...

Billy-J

Spotify Star

2033 Views

1 replies

1 likes

  • 2033 Views
  • 1 replies
  • 1 likes

Spotify plays wrong song

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and add a Song to the queue with the Spotify iOS App, the Echo plays the wrong so...

Visitor

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue I use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and a...

Billy-J

Spotify Star

1418 Views

1 replies

0 likes

  • 1418 Views
  • 1 replies
  • 0 likes

App crashes/bugs out (iOS)

PlanPremiumCountryNetherlandsDeviceiPhone 8 PlusOperating SystemiOS 12.1.3 My Question or IssueThe app on my phone freezes when I press a song to start playing. The app totally bugs out, until I close the app entirely. Then I start the app again and ...

Visitor

  Plan Premium Country Netherlands Device iPhone 8 Plus Operating System iOS 12.1.3   My Question or Issue The app on my phone freezes when I press a song to start playing. Th...

Billy-J

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Discover weekly has not updated in a year

PlanPremium CountryUSA Device(iPhone 10xs, Ipad Pro) My Question or IssueI recently restarted my Spotify account. My Discover Weekly did not update today as I expected. The last time Discover Weekly updated was a year ago. Will it take time for the d...

Visitor

    Plan Premium   Country USA   Device (iPhone 10xs, Ipad Pro)   My Question or Issue I recently restarted my Spotify account. My Discover Weekly did not update ...

Mantisentil

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Solved!! Music library missing on iOS

PlanPremiumCountryUSADeviceiPhone X Operating SystemiOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?

Casual Listener

Plan Premium Country USA Device iPhone X  Operating System iOS- current   Not sure if this is an app update or what but I can only access playlists. My music library is missing?

sarahp18

Casual Listener

2487 Views

2 replies

1 likes

  • 2487 Views
  • 2 replies
  • 1 likes

Imposible abrir Spotify

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar pero sigue igual. Alguien sabe cuál puede ser el pro...

Newbie

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar p...

Jpgchief

Community Legend

1137 Views

1 replies

0 likes

  • 1137 Views
  • 1 replies
  • 0 likes

Solved!! Songs will only download when I play them!

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears but not the green one. Only when I click on a song an...

Visitor

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears bu...

Jpgchief

Community Legend

6930 Views

1 replies

0 likes

  • 6930 Views
  • 1 replies
  • 0 likes

Ayuda!

Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también poner el playlist en aleatorio, saben cómo solucionar...

Newbie

Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también po...

Jpgchief

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Update

PlanPremiumCountryUSADeviceiPhone 8 My Question or IssueAfter update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I also had over 2,000 songs that are lost in the wind and now have to searc...

Visitor

Plan Premium Country USA Device iPhone 8   My Question or Issue After update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I a...

Maxim

Spotify Star

1016 Views

2 replies

6 likes

  • 1016 Views
  • 2 replies
  • 6 likes

Bug - Left aligned text?

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12 My Question or IssueThe player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. I can’t imagine this is a design choice because no other text is left-aligned...

Regular

Plan Premium Country UK Device iPhone 6 Operating System iOS 12   My Question or Issue The player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. ...

AppleG

Composer

1482 Views

2 replies

0 likes

Layout
UI
UX
  • 1482 Views
  • 2 replies
  • 0 likes

New UI is Inconvenient, Not Geared Towards Listeners

PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.1.4My Question or IssueThis topic has been posted before, and I have already made an idea page (as have quite a few others), but I feel that it is best to share this critique on multiple...

Casual Listener

Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.1.4 My Question or Issue This topic has been posted before, and I have already made an idea page (as have quite a few o...

DonAnnix

Casual Listener

1173 Views

1 replies

3 likes

Android
inconvenience
iphone
Mobile
Premium
Update
  • 1173 Views
  • 1 replies
  • 3 likes

Popular Songs

iOS PlanPremium My Question or Issue Is there a way to see the most popular song on an album on Spotify like how Apple Music adds a star next to the most popular songs on the album?

Newbie

iOS   Plan Premium   My Question or Issue   Is there a way to see the most popular song on an album on Spotify like how Apple Music adds a star next to the most popular songs on...

katiek_

Composer

1062 Views

2 replies

2 likes

  • 1062 Views
  • 2 replies
  • 2 likes

Spotify on iPad dysfunctional

I search an artist and expect to find the artist with a list of the artit’s available albums and songs. Instead, my only search results are a few random playlists related to my search (with the name of artist in playlist name). Other issue: I try to ...

Visitor

I search an artist and expect to find the artist with a list of the artit’s available albums and songs. Instead, my only search results are a few random playlists related to my search (with the name ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Unrelated songs after one playlist/radio song

Trying to listen to a Merle Haggard playlist and it plays one song then starts shuffling my son's hip-hop. I don't mind the hip-hop but don't want it at the moment. Have tried logging out and back in. I turned autoplay off and on. I also tried severa...

Newbie

Trying to listen to a Merle Haggard playlist and it plays one song then starts shuffling my son's hip-hop.  I don't mind the hip-hop but don't want it at the moment.  Have tried logging out...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Awful new UI

Hello, The new user interface of Spotify is horrible.I never had a reason to complain about Spotify for the last 5 years. I always used the app, and it’s the first time I feel compelled to come here and spend my time to complain about it. The latest ...

Newbie

Hello,   The new user interface of Spotify is horrible. I never had a reason to complain about Spotify for the last 5 years. I always used the app, and it’s the first time I feel compelled to...

jri45

Newbie

4523 Views

5 replies

48 likes

UI
Update
  • 4523 Views
  • 5 replies
  • 48 likes

I don’t get new Daily Mixes on iPad Pro.

Hello, I’ve been using Spotify (free) on my iPad Pro for more than a year; but I’ve only got two Daily Mixes! A few days ago, I logged in Spotify on my iPhone, and I had about four or five Daily Mixes on it, but only two of them appear on iPad.Does a...

Casual Listener

Hello, I’ve been using Spotify (free) on my iPad Pro for more than a year; but I’ve only got two Daily Mixes! A few days ago, I logged in Spotify on my iPhone, and I had about four or five Daily Mixe...

Bittencourt

Spotify Star

913 Views

5 replies

0 likes

  • 913 Views
  • 5 replies
  • 0 likes

Can’t control play list

hi There, I’m in th UK with iPhone X on the latest iOS it’s a simple one buy annoying. Spotify premium works perfectly on the iPhone but when usb connected to the car I cannot see play lists that are on my phone, I can only see recently played and th...

Visitor

hi There, I’m in th UK with iPhone X on the latest iOS  it’s a simple one buy annoying.  Spotify premium works perfectly on the iPhone but when usb connected to the car I cannot see play l...

OneByBoo

Roadie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes