Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

223552 Views

53 replies

13 likes

  • 223552 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150396 Views

506 replies

108 likes

  • 150396 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

105805 Views

19 replies

38 likes

  • 105805 Views
  • 19 replies
  • 38 likes

Artists App doesn´t work properly

Hi Spotify, my Spotify for Artists App seems broken...as you see in the Screenshots attached, sometimes the uploaded albums don´t appear (this was once) and since some days, when I click on an album, you can´t see the tracks (second picture).And the ...

Music Fan

Hi Spotify,   my Spotify for Artists App seems broken...as you see in the Screenshots attached, sometimes the uploaded albums don´t appear (this was once) and since some days, when I click on ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Microphone search song works 1 of 15 times even easy songs

PlanPremiumCountry usiphone x Operating System(iOS 11 or 12 newest and happened with old iOS Why is it when I use the microphone in the search option to listen for a song it comes up as it does not recognize, I play it clear, most of the time even wi...

Casual Listener

Plan Premium Country us iphone x  Operating System (iOS 11 or 12 newest and happened with old iOS     Why is it when I use the microphone in the search option to liste...

408 Views

0 replies

0 likes

Simple Radiohead song for example
  • 408 Views
  • 0 replies
  • 0 likes

Playback Speed on iOS for Local Files

Is there a way to control Playback Speed on the iOS app for Local Files? The functionality is currently available for Podcasts, however it's not available for local files. Is there a way to speed up (e.g. 1.5x) or slow down (e.g. 0.75x) a local file?

Newbie

  Is there a way to control Playback Speed on the iOS app for Local Files? The functionality is currently available for Podcasts, however it's not available for local files. Is there a way to s...

1604 Views

0 replies

1 likes

iphone
local
playback speed
  • 1604 Views
  • 0 replies
  • 1 likes

My recently listened to isn’t showing up on my profile

PlanPremiumCountry United StatesDeviceiPhone XOperating SystemiOS 12.1.4 My Question or Issue I’ve notice this for a couple months now but finally decided to ask a question about it on the forum. I have Publish Activity enabled but it still won’t sho...

Newbie

Plan Premium Country  United States Device iPhone X Operating System iOS 12.1.4   My Question or Issue  I’ve notice this for a couple months now but finally decided to ask a ...

423 Views

0 replies

1 likes

  • 423 Views
  • 0 replies
  • 1 likes

Music blares on Hands Free Audio during voice search

PlanPremiumCountryUSSpotify Version8.4.93.796 DeviceiPhone 6s+ Operating SystemiOS 12.1.4 When I try to use the Voice Search feature when connected to my 2015 VW Passat, the audio switches from Stereo Bluetooth to the Hands Free Audio. The music is b...

Newbie

Plan Premium Country US Spotify Version 8.4.93.796   Device iPhone 6s+   Operating System iOS 12.1.4   When I try to use the Voice Search feature when connected to my 2015...

414 Views

0 replies

0 likes

Voice Search
  • 414 Views
  • 0 replies
  • 0 likes

Solution Found - Premium Isn't Showing Up on iPhone App

So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped. I had to just go to the Facebook app and log out of it and log back in BEFORE logg...

Newbie

So I use my Facebook account to log into my Spotify account. I tried deleting and redownloading the app and logging out and logging into Spotify. None of those helped.    I had to just go...

532 Views

0 replies

0 likes

facebook login
FAQ
premium doesnt work
Premium not detected
  • 532 Views
  • 0 replies
  • 0 likes

i-pad mini 2

My Question or Issue I have an i-pad mini 2. How can I delete a track from a playlist? The three dots opposite the track do not have a delete option. There are three dots at the top right of the screen but this does not open. Thanks for your help

Newbie

    My Question or Issue  I have an i-pad mini 2. How can I delete a track from a playlist? The three dots opposite the track do not have a delete option. There are three dots at th...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Spotify App won't load at all

PlanFree/PremiumCountry Device(iPhone XR)Operating System(iOS 12) My Question or Issue I've been using the app Spotify on my Iphone XR for awhile now, however, starting yesterday the app absolutely would not load at all. I've deleted it and restarted...

Newbie

Plan Free/Premium Country   Device (iPhone XR) Operating System (iOS 12)   My Question or Issue  I've been using the app Spotify on my Iphone XR for awhile now, however, star...

Loxer

Community Legend

6455 Views

1 replies

0 likes

  • 6455 Views
  • 1 replies
  • 0 likes

Spotify buggy - skipping songs randomly, pausing/ playing randomly, opening up voice control

Plan - studentFree/Premium - premiumCountry - UK DeviceiPhone 6SOperating SystemiOS 12.1.4 - 16D57 As the title states, whether phone is sitting in my pocket or just in my end, whilst listening to music whilst walking the app will randomly skip songs...

Casual Listener

Plan - student Free/Premium - premium Country - UK   Device iPhone 6S Operating System iOS 12.1.4 - 16D57   As the title states, whether phone is sitting in my pocket or just in my...

Loxer

Community Legend

1083 Views

2 replies

0 likes

  • 1083 Views
  • 2 replies
  • 0 likes

iOS bring back the Queue

What happened to the quick access to the Queue in the upper-right on iOS devices? Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if this is just part of an A/B test, I'm honestly shocked this design made i...

Newbie

  What happened to the quick access to the Queue in the upper-right on iOS devices?    Now with the "three-dot" menu in the upper-right, it takes 2 taps to access the Queue. Even if...

Loxer

Community Legend

402 Views

1 replies

1 likes

  • 402 Views
  • 1 replies
  • 1 likes

New Edit Feature

My question or issue: Hi,The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it was and delete it, but now if I want to delete a song I’m listening to ...

Music Fan

  My question or issue:   Hi, The new update makes it so hard to remove songs from playlists on mobile! It was hard enough before, having to scroll through a playlist to find where it w...

Loxer

Community Legend

938 Views

1 replies

2 likes

Update
  • 938 Views
  • 1 replies
  • 2 likes

Solved!! Can‘t see next songs

Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on my iPad, the list is still on it. PlanPremiumCountr...

Newbie

Hi, me Problem is that i can‘t see the list of songs that should play next on my iPhone XS (a friend with a iPhone X got the same problem), i will upload a picture of what i mean and how it looks on ...

Loxer

Community Legend

2612 Views

1 replies

0 likes

iphone x
queue missing
  • 2612 Views
  • 1 replies
  • 0 likes

playlist tracks in song lists

PlanPremiumCountry UKDeviceiphone7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have downloaded playlists (such as this is the doors) but the tracks don't show on my library's songs list so I can't include them in a s...

Newbie

Plan Premium Country  UK Device iphone7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have downloaded playlists (such as this is the...

A_Musicophile

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

IPAD2 Not working with Spotify anymore!!

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the new ipad each time Spotify or Apple decides upgrades....

Regular

Spotify ignores that their app no longer works at ipad2 and older. I encourage everyone to sign up like premium, all the way to Spotify organising this. It's not everyone who can afford to buy the ne...

434 Views

0 replies

1 likes

  • 434 Views
  • 0 replies
  • 1 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

772 Views

0 replies

6 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 772 Views
  • 0 replies
  • 6 likes

Alphabetical index and navigation disappeared from Artists list

The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting Spotify to my Sonos speakers yesterday.Tried to restart the app and s...

Casual Listener

  The alphabetical index on the right side of the Artists list and thus the way to quickly navigate through the list is just gone!! It's weird, but this has happened after connecting ...

sportmelltarto

Casual Listener

1167 Views

3 replies

4 likes

Artists list
iOS issue
  • 1167 Views
  • 3 replies
  • 4 likes

search options

please helpme and my daughter both have the same iphone 6s updated to the same software version.we also have the most recent spotify app version.yet when we search we have different search screensone is like this and the other is like this how do i a...

Casual Listener

please help me and my daughter both have the same iphone 6s updated to the same software version. we also have the most recent spotify app version. yet when we search we have different search scre...

psychoticpod

Casual Listener

350 Views

2 replies

1 likes

  • 350 Views
  • 2 replies
  • 1 likes

Solved!! Position of the settings icon / Library tab layout

iOS App:For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo. On my other account, a new non-premium one, the Settings icon appears on the Home tab, and the Libr...

Newbie

iOS App: For one of my accounts, the Settings icon appears on the Library tab, and under this, I see sections for artists, music and so on – see photo.     On my other account, a ne...

OneByBoo

Roadie

3402 Views

1 replies

0 likes

  • 3402 Views
  • 1 replies
  • 0 likes

Playlists of local files not populated on iPhone

PlanFreeCountry USDeviceiPhone6Operating SystemiOS 11 My Question or IssueI have a large library of music on my NAS. Using the desktop (windows) app, I created a playlist of the entire library. This is a playlist created by all local files. I underst...

Casual Listener

Plan Free Country  US Device iPhone6 Operating System iOS 11   My Question or Issue I have a large library of music on my NAS. Using the desktop (windows) app, I created a playlis...

355 Views

0 replies

0 likes

iphone
  • 355 Views
  • 0 replies
  • 0 likes

Solved!! I can't find anymore my albums

PlanFreeCountry ItalyDeviceIPad AirOperating SystemIOS 11 My Question or Issue I can't find my albums and artists in the library.Since yesterday Spotify shows that I only have 6 albums and 3 artist and I don't know how to recover my music.

Newbie

  Plan Free Country  Italy Device IPad Air Operating System IOS 11   My Question or Issue  I can't find my albums and artists in the library. Since yesterday Spotify s...

Billy-J

Spotify Star

1039 Views

1 replies

0 likes

  • 1039 Views
  • 1 replies
  • 0 likes