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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408116 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279381 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178832 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........
Plan Premium Country USA Device IPAD Pro Operating System iOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
326 Views
0 replies
0 likes
Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...
Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video in your current location. Plan Premium Cou...
1152 Views
0 replies
0 likes
In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded
In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded
Casual Listener
910 Views
2 replies
0 likes
Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....
Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
551 Views
0 replies
0 likes
So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...
So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
480 Views
0 replies
0 likes
I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...
I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
Community Legend
433 Views
1 replies
0 likes
PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...
Plan Premium Country USA Device IPad Pro Operating System (iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
358 Views
0 replies
0 likes
hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...
hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks! Pla...
Community Legend
1557 Views
1 replies
0 likes
yeh just that
yeh just that
Community Legend
518 Views
1 replies
0 likes
PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.
Plan Premium Country Turkey Device iPhone 7 Plus Operating System iOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the se...
Community Legend
4790 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...
Plan Premium Country USA Device iPhone 8+ Operating System iOS 12.1.4 My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...
Community Legend
676 Views
1 replies
0 likes
My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...
My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...
1127 Views
0 replies
1 likes
PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...
Plan Premium Country USA Device IPAD Pros Operating System (iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to...
504 Views
0 replies
0 likes
Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...
Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...
Casual Listener
20467 Views
6 replies
0 likes
As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song playing was green, giving you a sense of where in the...
As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song pl...
Roadie
589 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueOkay, I know this is an issue that's been talked to death here already, but none of the solutions provided have worked for me. I get that "Spotify can't play this r...
Plan Premium Country Canada Device iPhone 6S Operating System iOS 12.1.4 My Question or Issue Okay, I know this is an issue that's been talked to death here already, but none of the ...
691 Views
0 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue Even if I close any concurrent apps in my iPhone, from time to time the music "chokes". I don´t have any idea what to do to avoid this... Currently I am using ...
Plan Free/Premium Country Brazil Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue Even if I close any concurrent apps in my iPhone, from time to time the music ...
375 Views
0 replies
0 likes
PlanPremiumCountry United States DeviceiPhone XS Operating SystemiOS 12 My Question or IssueI'm not sure if this belongs here or as an Idea, but the other day I ran into a really, really annoying behavior in the mobile app (and it probably happens on...
Plan Premium Country United States Device iPhone XS Operating System iOS 12 My Question or Issue I'm not sure if this belongs here or as an Idea, but th...
1181 Views
0 replies
4 likes
Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no.Tengo las últimas versiones (actualizaciones)pero no me cabmbia el interfaz de la ...
Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no. Tengo las últimas versiones (...
946 Views
0 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone XROperating System12.1.4 My Question or Issue:Spotify has been removing and then putting back the "New Releases for you" in the discover section. I love that option! I would rather keep it. I checked today and it wa...
Plan Premium Country USA Device iPhone XR Operating System 12.1.4 My Question or Issue: Spotify has been removing and then putting back the "New Releases for you" in the disc...
373 Views
0 replies
0 likes
