Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42710 Views

43 replies

10 likes

  • 42710 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107828 Views

115 replies

12 likes

Other
  • 107828 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1580 Views

0 replies

0 likes

iOS
  • 1580 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301390 Views

62 replies

16 likes

  • 301390 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127333 Views

19 replies

38 likes

  • 127333 Views
  • 19 replies
  • 38 likes

Stop changing the iOS app, Spotify.

PlanPremiumCountryUnited Kingdom.DeviceiPod Touch 6th GenerationOperating SystemiOS 11 My Question or IssueI am done with Spotify changing the UI for their iOS app. First, it was merging 2 of the buttons on the lower half on the screen to make the to...

Roadie

Plan Premium Country United Kingdom. Device iPod Touch 6th Generation Operating System iOS 11   My Question or Issue I am done with Spotify changing the UI for their iOS app. First, it...

1262 Views

0 replies

1 likes

Behind the lyrics
Fix
help.
iOS
problem
Spotify
  • 1262 Views
  • 0 replies
  • 1 likes

Spotify update

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating System(Latest Android OS) My Question or Issue Is:Is spotify going to change the interface back and make the songs and artists easily viewable and organizable in the Music Library? It's bee...

Visitor

Plan Premium Country United States Device Samsung Note 8 Operating System (Latest Android OS)   My Question or Issue Is: Is spotify going to change the interface back and make the song...

664 Views

0 replies

4 likes

  • 664 Views
  • 0 replies
  • 4 likes

More than one artist not shown on lock screen

PlanPremiumCountry India DeviceiPhone XOperating SystemiOS 12 My Question or IssueBasically when a song has more than one artist, all of them should be displayed separated by a comma on the device lock screen. But on the lock screen, only 1 artist's ...

Regular

Plan Premium Country India   Device iPhone X Operating System iOS 12   My Question or Issue Basically when a song has more than one artist, all of them should be displayed separ...

Sivapratap

Regular

1028 Views

5 replies

0 likes

  • 1028 Views
  • 5 replies
  • 0 likes

iOS update

So this new update is pretty annoying. I don't even remember agreeing to update the app. Now I can't just go to my generic playlist and play whatever song I want. I have to scroll to find the song or be forced to listen to songs on shuffle. What it t...

Casual Listener

So this new update is pretty annoying. I don't even remember agreeing to update the app. Now I can't just go to my generic playlist and play whatever song I want. I have to scroll to find the song or...

583 Views

0 replies

1 likes

  • 583 Views
  • 0 replies
  • 1 likes

Empty Playlists on iPhone

I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not contain any songs. Some playlists show only a few s...

Casual Listener

I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not ...

Loxer

Community Legend

1648 Views

3 replies

0 likes

  • 1648 Views
  • 3 replies
  • 0 likes

HELP

Plan; PremiumCountry; US Device; iPhone XI don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying...

Visitor

Plan; Premium Country; US   Device; iPhone X I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the ap...

Loxer

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution About Showing Lyric

PlanPremiumCountry Viet NamDeviceIphone XOperating SystemIos My Question or IssuesSo i have some problems with the lyric. I created a new Premium account for my friends yesterday and somehow none of the songs have lyric. However when try logging in t...

Newbie

Plan Premium Country  Viet Nam Device Iphone X Operating System Ios   My Question or Issues So i have some problems with the lyric. I created a new Premium account for my friends ...

Jemi

Spotify Legend

3191 Views

5 replies

1 likes

  • 3191 Views
  • 5 replies
  • 1 likes

Can't download songs on my Premium Account

Hey everyone, So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any premium perks such as being able to save and download musi...

Visitor

Hey everyone,  So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any ...

Loxer

Community Legend

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Songs won’t play on iPhone but will other platforms

PlanFreeCountryUKDeviceiPhone XSOperating SystemiOS 12 some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify on my Xbox, however whenever I use my phone to control Spotify on my Xbox by connecting...

Newbie

  Plan Free Country UK Device iPhone XS Operating System iOS 12    some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify...

Loxer

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Spotify is buggy on iOS 12.1.2

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12.1.2)My Question or IssueWhen I have my iPhone on standby, Spotify open (not listening to music) and I don't use my iPhone for a few minutes and I come back wanting to search a song on S...

Casual Listener

Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue When I have my iPhone on standby, Spotify open (not listening to music) and I don't use my i...

Loxer

Community Legend

1063 Views

1 replies

0 likes

  • 1063 Views
  • 1 replies
  • 0 likes

Likes on mobile/iOS not syncing to Desktop app anymore

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI have been using Spotify Premium forever and recently was frustrated with an iOS app update that seems to have stopped likes on Spotify mobile from registering wit...

Casual Listener

Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12.1   My Question or Issue I have been using Spotify Premium forever and recently was frustrated with an ...

Loxer

Community Legend

4866 Views

19 replies

2 likes

  • 4866 Views
  • 19 replies
  • 2 likes

About apple watch complication

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name?PlanPremiumCountryHong Kong DeviceIphone XOperating Systemios 12.1.4 watchOS 5.1.3

Newbie

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name? Plan Premium Country Hong Kong  Device Iphone X Operating ...

Billy-J

Spotify Star

2022 Views

1 replies

1 likes

  • 2022 Views
  • 1 replies
  • 1 likes

Spotify plays wrong song

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and add a Song to the queue with the Spotify iOS App, the Echo plays the wrong so...

Visitor

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue I use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and a...

Billy-J

Spotify Star

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

App crashes/bugs out (iOS)

PlanPremiumCountryNetherlandsDeviceiPhone 8 PlusOperating SystemiOS 12.1.3 My Question or IssueThe app on my phone freezes when I press a song to start playing. The app totally bugs out, until I close the app entirely. Then I start the app again and ...

Visitor

  Plan Premium Country Netherlands Device iPhone 8 Plus Operating System iOS 12.1.3   My Question or Issue The app on my phone freezes when I press a song to start playing. Th...

Billy-J

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Discover weekly has not updated in a year

PlanPremium CountryUSA Device(iPhone 10xs, Ipad Pro) My Question or IssueI recently restarted my Spotify account. My Discover Weekly did not update today as I expected. The last time Discover Weekly updated was a year ago. Will it take time for the d...

Visitor

    Plan Premium   Country USA   Device (iPhone 10xs, Ipad Pro)   My Question or Issue I recently restarted my Spotify account. My Discover Weekly did not update ...

Mantisentil

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Solved!! Music library missing on iOS

PlanPremiumCountryUSADeviceiPhone X Operating SystemiOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?

Casual Listener

Plan Premium Country USA Device iPhone X  Operating System iOS- current   Not sure if this is an app update or what but I can only access playlists. My music library is missing?

sarahp18

Casual Listener

2474 Views

2 replies

1 likes

  • 2474 Views
  • 2 replies
  • 1 likes

Imposible abrir Spotify

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar pero sigue igual. Alguien sabe cuál puede ser el pro...

Newbie

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar p...

Jpgchief

Community Legend

1130 Views

1 replies

0 likes

  • 1130 Views
  • 1 replies
  • 0 likes

Solved!! Songs will only download when I play them!

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears but not the green one. Only when I click on a song an...

Visitor

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears bu...

Jpgchief

Community Legend

6873 Views

1 replies

0 likes

  • 6873 Views
  • 1 replies
  • 0 likes