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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46115 Views

45 replies

11 likes

  • 46115 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112998 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2176 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303524 Views

61 replies

16 likes

  • 303524 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129329 Views

19 replies

38 likes

  • 129329 Views
  • 19 replies
  • 38 likes

Solved!! The Songs/Albums Save Button Behavior Change. C'mon.

I know this has been raised as an issue multiple, multiple times. Believe me, I know. I've been active on these forums since the Beta Band forum opened up a loooong time ago, and I've been a fervent Spotify Premium member, and extremely vocal support...

Regular

I know this has been raised as an issue multiple, multiple times. Believe me, I know. I've been active on these forums since the Beta Band forum opened up a loooong time ago, and I've been a fervent ...

ShotSkydiver

Regular

2533 Views

3 replies

2 likes

  • 2533 Views
  • 3 replies
  • 2 likes

Pulando músicas sozinho

oi, meu spotify a todo momento **bleep** as musicas, o que fazer? já reinstalei várias vezes. PlanPremiumCountryBrasilDevice(iPhone 6)Operating Systemios 12.1.4 My Question or Issue

Visitor

oi, meu spotify a todo momento **bleep** as musicas, o que fazer? já reinstalei várias vezes.   Plan Premium Country Brasil Device (iPhone 6) Operating System ios 12.1.4    ...

798 Views

0 replies

2 likes

  • 798 Views
  • 0 replies
  • 2 likes

Shuffle Defaulting To Off Whilst Connected To Cars Bluetooth

PlanPremium CountryUKDeviceiPhone XS MaxOperating SystemiOS 12.1.4 My Question or IssueWhilst driving as a delivery driver, I often turn off the car (leaving my phone in for a matter of minutes, if that), jump back in and carry on my journey. If play...

Newbie

Plan Premium  Country UK Device iPhone XS Max Operating System iOS 12.1.4   My Question or Issue Whilst driving as a delivery driver, I often turn off the car (leaving my phone in...

MichaelSempek

Casual Listener

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Shuffle no longer plays the artist's entire catalog

I can't stop having problems with Spotify and I'm losing my mind. The newest one: when I shuffle an artist, I no longer get their whole catalog. It plays a handful of songs and then starts playing similar artists. On top of that, each time I shuffle ...

Regular

I can't stop having problems with Spotify and I'm losing my mind.   The newest one: when I shuffle an artist, I no longer get their whole catalog. It plays a handful of songs and then starts p...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Bluetooth connection

Is premium required in order to connect to bluetooth speaker?

Gig Goer

Is premium required in order to connect to bluetooth speaker?

kstrid

Gig Goer

877 Views

4 replies

0 likes

  • 877 Views
  • 4 replies
  • 0 likes

Why wont spotify let me down load one song, it only lets me download entire album?

PremiumCountryUSADevice(iPhone 10)Operating System My Question or IssueWhy wont spotify let me down load one song, it only lets me download entire album? It only lets me save the whole album or I can add the song to a playlist, like, add to queue,sha...

Visitor

  Premium Country USA Device (iPhone 10) Operating System     My Question or Issue Why wont spotify let me down load one song, it only lets me download entire album? It only ...

Loxer

Community Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Stations menu gone from My Music Page

It looks like there was a recent app update which changed the look of the My Music Page. There is no longer a menu item for My Stations and I can’t find any of my stations in the my music section. Can someone please explain why the stations page disa...

Casual Listener

 It looks like there was a recent app update which changed the look of the My Music Page. There is no longer a menu item for My Stations and I can’t find any of my stations in the my music secti...

Loxer

Community Legend

674 Views

1 replies

0 likes

iOS
iphone 7
my music
stations
  • 674 Views
  • 1 replies
  • 0 likes

Shuffle and repeat settings reset/turns off

PlanPremiumCountrySwedenDeviceiPhone 8Operating System(iOS 12.1.4) My Question or IssueI have an issue where the shuffle and repeat functionality turns of by itself. Should'nt the app remember my prefered settings? This happens a few times every week...

Newbie

Plan Premium Country Sweden Device iPhone 8 Operating System (iOS 12.1.4)   My Question or Issue I have an issue where the shuffle and repeat functionality turns of by itself. Should'n...

Loxer

Community Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

How to delete specific songs in my library - artist page

PlanPremiumCountryUSDeviceiPhone 6s My Question or IssueOkay, so I don't like to spend my time making a bunch of playlists and such, and I like to listen to one artist at a time. So the large majority of the time I go into my artist page and listen p...

Visitor

Plan Premium Country US Device iPhone 6s   My Question or Issue Okay, so I don't like to spend my time making a bunch of playlists and such, and I like to listen to one artist at a time....

Loxer

Community Legend

1874 Views

1 replies

8 likes

  • 1874 Views
  • 1 replies
  • 8 likes

MANY songs grayed out and unplayable

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceiPhone 8, Xbox One SOperating SystemiOS 12 My Question or Issueive had an issue for the past several mont...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device iPhone 8, Xbox One S Operating System i...

Loxer

Community Legend

847 Views

1 replies

1 likes

  • 847 Views
  • 1 replies
  • 1 likes

Paying for premium, but seeing ads for Spotify podcasts on Home tab

Why exactly is Spotify showing me ads for their podcasts in the Home tab of the app when I am a paid Premium subscriber? I was under the impression that paying for Premium provides an ad-free experience, but apparently this is no longer the case. Not...

Visitor

Why exactly is Spotify showing me ads for their podcasts in the Home tab of the app when I am a paid Premium subscriber? I was under the impression that paying for Premium provides an ad-free experie...

Loxer

Community Legend

1055 Views

1 replies

1 likes

  • 1055 Views
  • 1 replies
  • 1 likes

Missing songs in Spotify on iOS search results

PlanPremiumCountryUSA Device(iPhone Operating System(iOS 12 - latest version.) My Question or IssueSpotify search on my iPhone is showing incomplete / missing results for songs. For example, it will not find any song with the name "Darkhaast", though...

Casual Listener

  Plan Premium Country USA  Device (iPhone 😎 Operating System (iOS 12 - latest version.)   My Question or Issue Spotify search on my iPhone is showing incomplete / mis...

Feeder87

Visitor

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Frozen screen

My app on my phone (iPhone 7) has been frozen on the logo of the app for several days now. I can access Spotify on my laptop (Macbook air) fine, and even play music on my mac through to my phone, but cannot even get into the app. PLEASE HELP. (iOS 12...

Casual Listener

My app on my phone (iPhone 7) has been frozen on the logo of the app for several days now. I can access Spotify on my laptop (Macbook air) fine, and even play music on my mac through to my phone, but...

becky1402

Casual Listener

2103 Views

5 replies

0 likes

frozen app
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  • 5 replies
  • 0 likes

Superuser Contribution Search bar requires 2 clicks to play any song

Just earlier today (and all the time previously), when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since this afternoon, when I search, only text pops up (sc...

Casual Listener

Just earlier today (and all the time previously), when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since t...

Daisy

Spotify Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Search on iOS APP

PlanPremiumCountry DeviceiPhone 7 (iOS 12.1.4) My Question or IssueHow to switch the searching mode, like this pictures? https://imgur.com/gallery/okCQhgA

Casual Listener

Plan Premium Country   Device iPhone 7   (iOS 12.1.4)   My Question or Issue How to switch the searching mode, like this pictures? https://imgur.com/gallery/okCQhgA

ACapi

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

I don’t have all my downloaded music at one place

PlanPremiumCountryCzech Republic DeviceiPhone 6Operating SystemiOS 10 My Question or IssueHello,I just went from Apple Music to Spotify and I can’t find place where I could find all my downloaded music. I have just liked songs and playlists. My frien...

Visitor

Plan Premium Country Czech Republic  Device iPhone 6 Operating System iOS 10   My Question or Issue Hello, I just went from Apple Music to Spotify and I can’t find place where I ...

Loxer

Community Legend

1361 Views

5 replies

1 likes

  • 1361 Views
  • 5 replies
  • 1 likes

Please fix your CarPlay app

Plan: Family PremiumCountry: USA Device: iPhone XS MaxOperating System: iOS 12 My Question or Issue: The Spotify CarPlay app is horrible and nearly unuseable.1) Half of the time it doesn't even load when I connect my phone. It'll just open to a blank...

Visitor

Plan: Family Premium Country: USA   Device: iPhone XS Max Operating System: iOS 12   My Question or Issue:   The Spotify CarPlay app is horrible and nearly unuseable. 1) Hal...

eirethug

Casual Listener

1346 Views

1 replies

5 likes

  • 1346 Views
  • 1 replies
  • 5 likes

Solved!! Music interrupted by random songs

Plan - PremiumCountry - UKDevice iPhone 7Operating System - IOS 12.1.4 My Question or IssueHi - I was listening to an album on a train last night (Nine Inch Nails) but every time I tried to listen to a track about 30-60 seconds in the track stopped a...

Casual Listener

Plan - Premium Country - UK Device iPhone 7 Operating System - IOS 12.1.4   My Question or Issue Hi - I was listening to an album on a train last night (Nine Inch Nails) but every tim...

Loxer

Community Legend

3108 Views

7 replies

0 likes

  • 3108 Views
  • 7 replies
  • 0 likes

Unable to Turn Off Gapless Playback

Plan: PremiumCountry: USADevice: iPhone 7 PlusOperating System: iOS 12.1.4Spotify Version: 8.4.95 My Question or IssueStarting about 2 weeks ago, I have been unable to turn off the Gapless Playback function. When I am listening to a playlist, the son...

Newbie

Plan: Premium Country: USA Device: iPhone 7 Plus Operating System: iOS 12.1.4 Spotify Version: 8.4.95   My Question or Issue Starting about 2 weeks ago, I have been unable ...

jeff_beck

Regular

4146 Views

2 replies

15 likes

  • 4146 Views
  • 2 replies
  • 15 likes

Solved!!Superuser Contribution App update problem on ipad

PlanFreeCountry UKDeviceiPad4)Operating Systemios 10.3.3 My Question or Issue I get an error message on updating the app "App cannot complete downloading update"(see pics). Keeps asking me to retry but repeats with same error message. Tried deleting ...

Casual Listener

Plan Free Country  UK Device iPad4) Operating System ios 10.3.3   My Question or Issue  I get an error message on updating the app "App cannot complete downloading updat...

Daisy

Spotify Legend

1048 Views

3 replies

0 likes

  • 1048 Views
  • 3 replies
  • 0 likes