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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35672 Views

40 replies

10 likes

  • 35672 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100905 Views

115 replies

12 likes

Other
  • 100905 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1238 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297954 Views

61 replies

16 likes

  • 297954 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125353 Views

19 replies

38 likes

  • 125353 Views
  • 19 replies
  • 38 likes

Empty Playlists on iPhone

I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not contain any songs. Some playlists show only a few s...

Casual Listener

I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not ...

Loxer

Community Legend

1599 Views

3 replies

0 likes

  • 1599 Views
  • 3 replies
  • 0 likes

HELP

Plan; PremiumCountry; US Device; iPhone XI don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying...

Visitor

Plan; Premium Country; US   Device; iPhone X I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the ap...

Loxer

Community Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution About Showing Lyric

PlanPremiumCountry Viet NamDeviceIphone XOperating SystemIos My Question or IssuesSo i have some problems with the lyric. I created a new Premium account for my friends yesterday and somehow none of the songs have lyric. However when try logging in t...

Newbie

Plan Premium Country  Viet Nam Device Iphone X Operating System Ios   My Question or Issues So i have some problems with the lyric. I created a new Premium account for my friends ...

Jemi

Spotify Legend

3181 Views

5 replies

1 likes

  • 3181 Views
  • 5 replies
  • 1 likes

Can't download songs on my Premium Account

Hey everyone, So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any premium perks such as being able to save and download musi...

Visitor

Hey everyone,  So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any ...

Loxer

Community Legend

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Songs won’t play on iPhone but will other platforms

PlanFreeCountryUKDeviceiPhone XSOperating SystemiOS 12 some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify on my Xbox, however whenever I use my phone to control Spotify on my Xbox by connecting...

Newbie

  Plan Free Country UK Device iPhone XS Operating System iOS 12    some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify...

Loxer

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Spotify is buggy on iOS 12.1.2

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12.1.2)My Question or IssueWhen I have my iPhone on standby, Spotify open (not listening to music) and I don't use my iPhone for a few minutes and I come back wanting to search a song on S...

Casual Listener

Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue When I have my iPhone on standby, Spotify open (not listening to music) and I don't use my i...

Loxer

Community Legend

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Likes on mobile/iOS not syncing to Desktop app anymore

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI have been using Spotify Premium forever and recently was frustrated with an iOS app update that seems to have stopped likes on Spotify mobile from registering wit...

Casual Listener

Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12.1   My Question or Issue I have been using Spotify Premium forever and recently was frustrated with an ...

Loxer

Community Legend

4723 Views

19 replies

2 likes

  • 4723 Views
  • 19 replies
  • 2 likes

About apple watch complication

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name?PlanPremiumCountryHong Kong DeviceIphone XOperating Systemios 12.1.4 watchOS 5.1.3

Newbie

Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name? Plan Premium Country Hong Kong  Device Iphone X Operating ...

Billy-J

Spotify Star

1993 Views

1 replies

1 likes

  • 1993 Views
  • 1 replies
  • 1 likes

Spotify plays wrong song

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and add a Song to the queue with the Spotify iOS App, the Echo plays the wrong so...

Visitor

Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue I use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and a...

Billy-J

Spotify Star

1395 Views

1 replies

0 likes

  • 1395 Views
  • 1 replies
  • 0 likes

App crashes/bugs out (iOS)

PlanPremiumCountryNetherlandsDeviceiPhone 8 PlusOperating SystemiOS 12.1.3 My Question or IssueThe app on my phone freezes when I press a song to start playing. The app totally bugs out, until I close the app entirely. Then I start the app again and ...

Visitor

  Plan Premium Country Netherlands Device iPhone 8 Plus Operating System iOS 12.1.3   My Question or Issue The app on my phone freezes when I press a song to start playing. Th...

Billy-J

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Discover weekly has not updated in a year

PlanPremium CountryUSA Device(iPhone 10xs, Ipad Pro) My Question or IssueI recently restarted my Spotify account. My Discover Weekly did not update today as I expected. The last time Discover Weekly updated was a year ago. Will it take time for the d...

Visitor

    Plan Premium   Country USA   Device (iPhone 10xs, Ipad Pro)   My Question or Issue I recently restarted my Spotify account. My Discover Weekly did not update ...

Mantisentil

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Impossible to delete or redownload songless albums in my library.

PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...

Casual Listener

Premium usa Iphone My Question or Issue -  In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album .  The downl...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Solved!! Music library missing on iOS

PlanPremiumCountryUSADeviceiPhone X Operating SystemiOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?

Casual Listener

Plan Premium Country USA Device iPhone X  Operating System iOS- current   Not sure if this is an app update or what but I can only access playlists. My music library is missing?

sarahp18

Casual Listener

2450 Views

2 replies

1 likes

  • 2450 Views
  • 2 replies
  • 1 likes

Imposible abrir Spotify

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar pero sigue igual. Alguien sabe cuál puede ser el pro...

Newbie

Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar p...

Jpgchief

Community Legend

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

Solved!! Songs will only download when I play them!

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears but not the green one. Only when I click on a song an...

Visitor

This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears bu...

Jpgchief

Community Legend

6792 Views

1 replies

0 likes

  • 6792 Views
  • 1 replies
  • 0 likes

Ayuda!

Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también poner el playlist en aleatorio, saben cómo solucionar...

Newbie

Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también po...

Jpgchief

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Update

PlanPremiumCountryUSADeviceiPhone 8 My Question or IssueAfter update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I also had over 2,000 songs that are lost in the wind and now have to searc...

Visitor

Plan Premium Country USA Device iPhone 8   My Question or Issue After update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I a...

Maxim

Spotify Star

922 Views

2 replies

6 likes

  • 922 Views
  • 2 replies
  • 6 likes

Bug - Left aligned text?

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12 My Question or IssueThe player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. I can’t imagine this is a design choice because no other text is left-aligned...

Regular

Plan Premium Country UK Device iPhone 6 Operating System iOS 12   My Question or Issue The player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. ...

AppleG

Composer

1435 Views

2 replies

0 likes

Layout
UI
UX
  • 1435 Views
  • 2 replies
  • 0 likes

New UI is Inconvenient, Not Geared Towards Listeners

PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.1.4My Question or IssueThis topic has been posted before, and I have already made an idea page (as have quite a few others), but I feel that it is best to share this critique on multiple...

Casual Listener

Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.1.4 My Question or Issue This topic has been posted before, and I have already made an idea page (as have quite a few o...

DonAnnix

Casual Listener

1149 Views

1 replies

3 likes

Android
inconvenience
iphone
Mobile
Premium
Update
  • 1149 Views
  • 1 replies
  • 3 likes