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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Superuser Contribution [Web Player] How do you disable it?

When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...

  • Casual Listener
  •   When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...
  • Peter
  • Spotify Legend
  • 8219 Views
  • 3 replies
  • 0 likes
  • 8219 Views
  • 3 replies
  • 0 likes

Playlist length time??

PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...

  • Newbie
  • Plan Free Country  USA Device (iPhone 😎   My Question or Issue  Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...
  • 5441 Views
  • 0 replies
  • 7 likes
  • 5441 Views
  • 0 replies
  • 7 likes

Leverage Sonos Premium Spotify for cell phone?

PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?

  • Newbie
  • Plan Free/Premium       My Question or Issue  I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible? 
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Certain music appears on other devices but not on my iphone

PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...

  • Casual Listener
  •   Plan Premium   Device iPhone 7+ Operating System iOS 10   My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...
  • katiek_
  • Composer
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...
  • Brunelicia
  • Community Legend
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

  • Newbie
  • I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

  • Visitor
  • Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

  • Newbie
  • Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...
  • Daisy
  • Spotify Legend
  • 1197 Views
  • 1 replies
  • 0 likes
  • 1197 Views
  • 1 replies
  • 0 likes

playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

  • Casual Listener
  • Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...
  • TOTOBravoGames
  • Casual Listener
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

  • Casual Listener
  • Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...
  • blaalb
  • Casual Listener
  • 823 Views
  • 4 replies
  • 0 likes
  • 823 Views
  • 4 replies
  • 0 likes

No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

  • Casual Listener
  • Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...
  • fweaky
  • Casual Listener
  • 1625 Views
  • 2 replies
  • 0 likes
  • 1625 Views
  • 2 replies
  • 0 likes

Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

  • Newbie
  • PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...
  • Loxer
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Hmm No Internet Connection

PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...

  • Newbie
  • Premium Country Australia   Device iPhone 10s,  Operating System iOS 12.1.12 My Question or Issue  When I try to open my Spotify app, it says ' Hmm no internet connectection' ...
  • Loxer
  • Community Legend
  • 1364 Views
  • 1 replies
  • 0 likes
  • 1364 Views
  • 1 replies
  • 0 likes

Huge battery drain, iPhone 8, iOS12

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...

  • Regular
  • Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2)   My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...
  • still_joe
  • Regular
  • 1954 Views
  • 2 replies
  • 2 likes
  • 1954 Views
  • 2 replies
  • 2 likes

Solved!! Missing Recently Played Artists and follow buttons on radio stations

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on their profiles so I'm wondering if this is a issue fo...

  • Newbie
  • Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on t...
  • rpenn
  • Gig Goer
  • 1504 Views
  • 1 replies
  • 0 likes
  • 1504 Views
  • 1 replies
  • 0 likes

lost song and auto correcting search

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the name of the song, "Chai" I dont know the artist and it ...

  • Newbie
  • So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the...
  • user-removed
  • Not applicable
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Issues with queue when using bluetooth

PlanFree/PremiumCountry USADeviceiPhoneOperating SystemiOS My Question or Issue I use bluetooth to play music in my mazda but I have been experiencing issues with shuffling and reordering tracks. Usually I can go to my queue and reorder or remove son...

  • Visitor
  • Plan Free/Premium Country  USA Device iPhone Operating System iOS   My Question or Issue   I use bluetooth to play music in my mazda but I have been experiencing issues with...
  • 636 Views
  • 0 replies
  • 1 likes
  • 636 Views
  • 0 replies
  • 1 likes

How do I know what I have download? (premium user)

PlanPremiumCountry UKDeviceiphone 6Operating Systemios 11 My Question or Issue Hi all, hope you are well. I have downloaded some music back in the days but I cannot remember what. Can you please let me know which is the procedure to find it? Best

  • Newbie
  • Plan Premium Country  UK Device iphone 6 Operating System ios 11   My Question or Issue  Hi all, hope you are well. I have downloaded some music back in the days but I cannot...
  • user-removed
  • Not applicable
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

[Amazon Echo Dot] 2nd iPhone in household unable to see Echo Dot in Devices

PlanPremium - Family PlanCountryUSA DeviceiPhone XSOperating SystemiOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to select the Dots in the devices. When I go to my Wife's iPhone we are unable to select any D...

  • Newbie
  • Plan Premium - Family Plan Country USA  Device iPhone XS Operating System iOS 12  My Question or Issue   I have a few Echo Dots setup in my house. My account is able to selec...
  • 497 Views
  • 0 replies
  • 0 likes
  • 497 Views
  • 0 replies
  • 0 likes