Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
28570 Views
13 replies
34 likes

28570 Views
13 replies
34 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

spsparksn
Newbie
Plan Premium Country U.S Device iPhone X ios 12.1 My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...
2018-12-12 6:40:52 PM
2018-12-14 12:19:58 PM
Loxer
Community Legend
1575 Views
1 replies
0 likes
Freezing
iphone
iphone x

1575 Views
1 replies
0 likes

Shuffle Button ?

I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alphabetical order. I have to open the app, hit the "no...

Dgoldfe13
Gig Goer
I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alph...
2018-12-13 4:09:54 PM
615 Views
0 replies
0 likes
shuffle

615 Views
0 replies
0 likes

When can I expect Siri shortcuts to work?

I’d like Siri support so I can start playback of a playlist for example with a given phrase

Kevleyski
Regular
I’d like Siri support so I can start playback of a playlist for example with a given phrase
2018-09-16 8:56:11 AM
2018-12-12 11:31:22 PM
StuPastu
Casual Listener
19968 Views
26 replies
76 likes
Siri iOS12

19968 Views
26 replies
76 likes

DISLIKED tracks

PlanPremiumCountry Canada DeviceiPhone XOperating SystemLatest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist called DISLIKED TRACKS or something so it’s reversible.

user-removed
Visitor
Plan Premium Country Canada Device iPhone X Operating System Latest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist cal...
2018-11-27 4:55:33 PM
2018-12-12 9:19:15 PM
user-removed
Not applicable
548 Views
2 replies
0 likes

548 Views
2 replies
0 likes

Spotify when connected to Airplay in Car has blank screen.

PlanPremiumCountry USADeviceiPhone 7+, Apple CarplayOperating Systemios 12. My Question or Issue I connect my phone through Carplay and use Spotify with it. Occasionally, I notice that the spotify screen on the dashboard is blank when launched and co...

prasannasuresh
Newbie
Plan Premium Country USA Device iPhone 7+, Apple Carplay Operating System ios 12. My Question or Issue I connect my phone through Carplay and use Spotify with...
2018-12-12 4:23:32 PM
634 Views
0 replies
0 likes

634 Views
0 replies
0 likes

Spotify launches on multiple devices simultaneously

PlanPremiumCountryUK DeviceiPhone 6p / Google Nexus 6p / Huawei WatchOperating SystemiOS 12 / Android 8.1 My Question or IssueI primarily listen to Spotify using my iPhone. I also have Spotify installed on my Nexus 6p.Whenever I launch Spotify on the...

epoch71
Newbie
Plan Premium Country UK Device iPhone 6p / Google Nexus 6p / Huawei Watch Operating System iOS 12 / Android 8.1 My Question or Issue I primarily listen to Spotify using my iPhone...
2018-12-12 9:01:35 AM
375 Views
0 replies
0 likes

375 Views
0 replies
0 likes

Spotify automatically starts playing when brought into focus on an iPhone

Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone for years and this only recently started happening. T...

iskandiar
Newbie
Whenever I switch to Spotify on my iPhone it takes over and starts playing automatically. This occurs ONLY when connected to my bluetooth speakers. I've synched Spotify to my speakers via my phone fo...
2018-11-18 4:00:21 AM
2018-12-12 7:39:50 AM
Agtronic
Newbie
882 Views
1 replies
0 likes

882 Views
1 replies
0 likes

Where is Spotify on App Store

Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen. Any ideas why I cant find or download Spotify?? Th...

Keaton22
Regular
Just picked up my iPhone 8 Plus running on IOS 12.1.1 and I cannot find or download the Spotify app. I have tried downloading it on the Spotify website with no luck all i get is a blank white screen....
2018-12-09 2:23:47 AM
2018-12-11 12:07:48 AM
Keaton22
Regular
4308 Views
8 replies
0 likes

4308 Views
8 replies
0 likes

Solved!! No volume control from PC to iPhone?

I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't?I can change tracks but the volume bar at the bottom of Spotify on the PC ...

UK_Rockstar
Newbie
I'm running Spotify on a Windows 10 x64 PC. When I try to adjust the volume level on my (iPhone XS iOS12.1.1 running the latest Spotify app) from Spotify on the PC ... I can't? I can change tracks b...
2018-12-06 5:05:56 PM
2018-12-11 11:22:57 PM
LaloPech
Songwriter
1005 Views
1 replies
0 likes

1005 Views
1 replies
0 likes

Error Message Sharing to Instagram

PlanPremiumCountry USDeviceiPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no problem, but today keep getting this error even after reinstalling the apps and restarting my ph...

MK624
Newbie
Plan Premium Country US Device iPhone 7 My Question or Issue When I try to share a song to my Instagram story, I get this error. I can usually share songs no proble...
2018-12-10 10:41:57 PM
2018-12-11 11:19:01 PM
Ebarne
Casual Listener
1361 Views
3 replies
1 likes

1361 Views
3 replies
1 likes

songs pause randomly... first time in 4 years

I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify from my computer so it really should not be about the ap...

skinne0403
Newbie
I have had spotify on my iphone for a few years now. For the last week or so it pauses a lot during songs to the point where is obnoxious. This is the first time I have even logged onto Spotify ...
2018-11-20 6:18:59 PM
2018-12-11 10:27:32 PM
kevvw
Regular
420 Views
1 replies
0 likes

420 Views
1 replies
0 likes

No Last.fm scrobble under home wifi

PlanPremiumCountrySwedenDeviceiPhone X and Macbook ProOperating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone or Macbook) does not scrobble to Last.fm. I am not listening under Private ...

gxhxoxsxtxfxm
Composer
Plan Premium Country Sweden Device iPhone X and Macbook Pro Operating System iOS I am facing an issue for the last few days where the music I listen at home (either using my iPhone o...
2018-12-11 10:11:18 PM
447 Views
0 replies
1 likes

447 Views
0 replies
1 likes

Daily mix

My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back

Mubarak90
Casual Listener
My Question or Issue By mistake i deleted my daily mix and i dont know how to get it back , i tried deleting the app and logging out. I hope i get it back
2018-12-06 8:09:10 PM
2018-12-11 10:06:22 PM
Keanu_C
Community Legend
1448 Views
7 replies
0 likes

1448 Views
7 replies
0 likes

Shuffle only plays recently added tracks

When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). Please don't suggest workarounds such as "add all y...

badrul
Regular
When shuffling all "Songs" saved to my library, Spotify only plays the most recently added ~100 or so tracks. This is an ongoing issue (searching keywords returns threads going back as far as 2013). ...
2018-12-08 11:29:45 PM
2018-12-11 8:55:44 PM
stoli_man
Newbie
6262 Views
1 replies
46 likes
Other

6262 Views
1 replies
46 likes

Solved!!Superuser Contribution Sharing to Instagram Not Working??

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Story in the past no problem, but now when I try to hit share and then share to Instagram...

MCMR
Casual Listener
Plan Premium Country United States Device iPhone 8 Operating System iOS 11 My Question or Issue I have been able to link and share things from Spotify to my Instagram Sto...
2018-10-19 6:11:33 PM
2018-12-11 5:54:38 PM
TheClubs
Casual Listener
99371 Views
14 replies
24 likes
Instagram
Instagram Stories

99371 Views
14 replies
24 likes

Solved!! Unable to Share to Instagram Stories

PlanPremiumCountry U.S.DeviceiPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere else, however when I choose the “Instagram Stories” option, I‘m met with a momentary wait ti...

SoaghettiNoodle
Casual Listener
Plan Premium Country U.S. Device iPhone 6S (iOS 12.1.1) Hello! I’m unable to share to my Instagram Stories from the Spotify option. I’m able to share it anywhere e...
2018-12-10 11:49:17 PM
2018-12-11 5:27:23 PM
petermwilson
Casual Listener
5960 Views
8 replies
9 likes

5960 Views
8 replies
9 likes

Music stop playing when making an instagram story

I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.

BrunoDR1
Newbie
I use my Spotify’s music as background for my stories, but since I got an iPhone 7 every time I try to make a story, music stops playing every time I push the record button.
2018-12-06 5:58:41 AM
2018-12-11 4:37:44 PM
aymardb
Casual Listener
71365 Views
9 replies
5 likes

71365 Views
9 replies
5 likes

Superuser Contribution iOS Alpha & Beta Programs

We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in making the Spotify app the best it can be. What are the Spotify...

Staff
Moderator
We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS. Please read below for more information on how to get started. We appreciate your help in m...
2018-12-04 6:41:09 PM
2018-12-11 7:35:59 AM
MattSuda
Spotify Star
22355 Views
4 replies
14 likes

22355 Views
4 replies
14 likes

spotify pausing when recording stories

When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a story on instagram, spotify pauses, so I cant record ...

vicenterodackii
Newbie
When I had an iPhone 8 plus I used to let spotify songs playing in second plan and when I recorded stories on instagram they kep playing. Now I bought an iPhone XS Max and when I start recording a st...
2018-12-04 11:21:10 PM
2018-12-11 5:05:04 AM
landonharris88
Composer
5141 Views
3 replies
2 likes

5141 Views
3 replies
2 likes

Sleep Timer unresponsive on iPad

PlanPremiumDevice(iPad Pro 2018)Operating SystemIOS My Question or IssueA sleep timer is available for podcasts on my Spotify account, however any time I click on it within the menu nothing happens. There is no response or follow up menu, and no slee...

Spashby
Newbie
Plan Premium Device (iPad Pro 2018) Operating System IOS My Question or Issue A sleep timer is available for podcasts on my Spotify account, however any time I click on it within the m...
2018-12-04 1:10:05 AM
2018-12-11 2:16:59 AM
supergirl558824
Music Fan
1373 Views
1 replies
0 likes

1373 Views
1 replies
0 likes

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