Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
240992 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123395 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450582 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307162 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSA DeviceiPhone 6s Operating SystemIOS 10My Question or Issue:this latest update is by far the biggest step back in the companies progress to make the app more accessible and user friendly. Instead of finding an Artist you’ve saved...
Plan Premium Country USA Device iPhone 6s Operating System IOS 10 My Question or Issue: this latest update is by far the biggest step back in the companies progress to ...
Casual Listener
1503 Views
1 replies
9 likes
Hi, on my macbook I added a local source to add some purchased mp3 files. They are paid and not ilegal. I added them to a playlist and activated dowloading. On my iPhoneX I can see the playlist and the playlist says the right number of files, but whe...
Hi, on my macbook I added a local source to add some purchased mp3 files. They are paid and not ilegal. I added them to a playlist and activated dowloading. On my iPhoneX I can see ...
744 Views
0 replies
0 likes
Plan: PremiumDevice: iPhone XS, iOS 12.xy (latest) My Issue Since 2 days, the albums view coming from the artist's page was changed. I used to be able to scroll through all albums of a particular artist. Now, the alphabetical list stops after approx ...
Plan: Premium Device: iPhone XS, iOS 12.xy (latest) My Issue Since 2 days, the albums view coming from the artist's page was changed. I used to be able to scroll through all ...
Newbie
4877 Views
12 replies
7 likes
so help.
so help.
Composer
2788 Views
2 replies
0 likes
PlanPremiumCountryHong KongDeviceiPhone 8Operating SystemiOS 12.1.4 Spotify iOS version 8.4.98 My Question or IssueWhen I search for a track in the songs view in the Your Library tab, when I search for a track when another track is playing, the seach...
Plan Premium Country Hong Kong Device iPhone 8 Operating System iOS 12.1.4 Spotify iOS version 8.4.98 My Question or Issue When I search for a track in the songs view in the...
513 Views
0 replies
0 likes
Plan Premium Country U.S. Device iphone 6sOperating System iOS 12 My Question or IssueI want to be able to sort my recently played list on the Your Library tab from an artist's most popular songs/page to my saved songs. Sometimes the app changes rand...
Plan Premium Country U.S. Device iphone 6s Operating System iOS 12 My Question or Issue I want to be able to sort my recently played list on the Your Librar...
549 Views
0 replies
2 likes
PlanPremiumCountryCanadaDevice(iPhone 6)Operating System(iOS 12.1.4 My Question or IssueWhenever I queue song(s), the last song in the queue is invisible. I cannot remove it or move it around unless I put a song ahead of it so it isn’t the last song,...
Plan Premium Country Canada Device (iPhone 6) Operating System (iOS 12.1.4 My Question or Issue Whenever I queue song(s), the last song in the queue is invisible. I cannot remove it ...
698 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8Operating System12.0.1My Question or IssueI no longer have the option to sort my playlist by "recently added". I've used it for years, but it's disappeared. I have a premium family subscription.
Plan Premium Country USA Device iPhone 8 Operating System 12.0.1 My Question or Issue I no longer have the option to sort my playlist by "recently added". I've used it for years, but it's di...
344 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.4 My Question or IssueAfter removing all songs from the "Songs" playlist and removing the downloaded songs from my phone the entire playlist is still queueing up automatically on mobile and...
Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.4 My Question or Issue After removing all songs from the "Songs" playlist and removing the downloaded songs from m...
415 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 12My Question or IssueA day or so ago I noticed that I am getting recommended songs at the end of all my personal playlist. I know this was a thing on desktop I didn't like it so I have it toggl...
Plan Premium Country USA Device iPhone 8+ Operating System iOS 12 My Question or Issue A day or so ago I noticed that I am getting recommended songs at the end of all my personal playlist. I...
Casual Listener
2416 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceIphone X, Dell PC, Amazon EchoOperating System(iOS 12.4 Win 10) My Question or IssueAbout 2 months ago my account was hacked by someone who really loves Spanish techno, I resolved that and changed my password etc. However si...
Plan Premium Country US Device Iphone X, Dell PC, Amazon Echo Operating System (iOS 12.4 Win 10) My Question or Issue About 2 months ago my account was hacked by someone who ...
Casual Listener
1054 Views
1 replies
3 likes
PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12 My Question or IssueSince the new update, when you visit an artist’s page their discography isn’t showing up. You only have playlists they appear on, what fans also like a...
Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12 My Question or Issue Since the new update, when you visit an artist’s page their discography isn...
Gig Goer
4517 Views
10 replies
10 likes
Where can I create a song / artist radio? I can't find the feature anymore... PlanFreeCountrySwitzerlandDevice(iPhone X)Operating System(iOS 12.1.4)
Where can I create a song / artist radio? I can't find the feature anymore... Plan Free Country Switzerland Device (iPhone X) Operating System (iOS 12.1.4)
Casual Listener
552 Views
2 replies
0 likes
PlanPremiumCountryThailand DeviceiPhone 6sOperating SystemiOS 10 My Question or IssueWhy is podcast not available here? It was fine couple days ago.
Plan Premium Country Thailand Device iPhone 6s Operating System iOS 10 My Question or Issue Why is podcast not available here? It was fine couple days ago.
Community Legend
775 Views
3 replies
0 likes
Plan: PremiumCountry:US Device: iPhone 10Operating System: iOS 12.1.4 My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay interface to start Spotify, the app shows three tabs, but never populates the data. I also...
Plan: Premium Country:US Device: iPhone 10 Operating System: iOS 12.1.4 My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay...
Casual Listener
20915 Views
2 replies
7 likes
A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone Temple Piolets. This is the second album I found l...
A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone...
440 Views
0 replies
1 likes
PlanPremiumCountry Device(iPhone 10)Operating System(iOS 10) My Question or IssueHey all,Noticed that after the iOS update a couple of days ago that the Songs category is gone. I liked to filter this category by downloads, go offline and then listen ...
Plan Premium Country Device (iPhone 10) Operating System (iOS 10) My Question or Issue Hey all, Noticed that after the iOS update a couple of days ago that the Songs category...
Regular
2689 Views
5 replies
3 likes
PlanFreeCountryTurkeyDeviceİphone XS MacOperating SystemİOS 12 My Question or Issue Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app with my wifi connection my start page is loading like 10 seconds but if I use my ce...
Plan Free Country Turkey Device İphone XS Mac Operating System İOS 12 My Question or Issue Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app ...
559 Views
0 replies
0 likes
So, this is currently happening to me and probably more premium users. DeviceLatest iOs (03/2019) - Iphone SE My Question or IssueI'm currently sufffering from not being able to listen to music while "offline". I recently reach my band limit and even...
So, this is currently happening to me and probably more premium users. Device Latest iOs (03/2019) - Iphone SE My Question or Issue I'm currently sufffering from not being able to...
502 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPod Touch (7th Generation)Operating SystemiOS 12.1.4 My Question or IssueFor some reason, my local files are no longer syncing to my iPod Touch. It's not an issue I've ever come across before as it usually did i...
Plan Premium Country United Kingdom Device iPod Touch (7th Generation) Operating System iOS 12.1.4 My Question or Issue For some reason, my local files are no longer syncing to my iP...
Music Fan
993 Views
3 replies
0 likes
