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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46091 Views

45 replies

11 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112973 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2174 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303515 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129321 Views

19 replies

38 likes

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  • 19 replies
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Every Artists discography not showing up on their page

PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12 My Question or IssueSince the new update, when you visit an artist’s page their discography isn’t showing up. You only have playlists they appear on, what fans also like a...

Regular

Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12   My Question or Issue Since the new update, when you visit an artist’s page their discography isn...

Pieterr

Gig Goer

4473 Views

10 replies

10 likes

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  • 10 replies
  • 10 likes

Song / Artist radio where?

Where can I create a song / artist radio? I can't find the feature anymore... PlanFreeCountrySwitzerlandDevice(iPhone X)Operating System(iOS 12.1.4)

Casual Listener

Where can I create a song / artist radio? I can't find the feature anymore...   Plan Free Country Switzerland Device (iPhone X) Operating System (iOS 12.1.4)  

rggjan

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
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Cant play podcast

PlanPremiumCountryThailand DeviceiPhone 6sOperating SystemiOS 10 My Question or IssueWhy is podcast not available here? It was fine couple days ago.

Casual Listener

  Plan Premium Country Thailand   Device iPhone 6s Operating System iOS 10   My Question or Issue Why is podcast not available here? It was fine couple days ago.

Nico

Community Legend

757 Views

3 replies

0 likes

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Solved!! Apple CarPlay issues

Plan: PremiumCountry:US Device: iPhone 10Operating System: iOS 12.1.4 My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay interface to start Spotify, the app shows three tabs, but never populates the data. I also...

Casual Listener

  Plan: Premium Country:US   Device: iPhone 10 Operating System: iOS 12.1.4   My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay...

mrisoli

Casual Listener

20895 Views

2 replies

7 likes

  • 20895 Views
  • 2 replies
  • 7 likes

Albums on Spotify not appearing on artists page.

A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone Temple Piolets. This is the second album I found l...

Newbie

A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Songs Category Gone

PlanPremiumCountry Device(iPhone 10)Operating System(iOS 10) My Question or IssueHey all,Noticed that after the iOS update a couple of days ago that the Songs category is gone. I liked to filter this category by downloads, go offline and then listen ...

Regular

Plan Premium Country   Device (iPhone 10) Operating System (iOS 10)   My Question or Issue Hey all, Noticed that after the iOS update a couple of days ago that the Songs category...

cjones1000

Regular

2657 Views

5 replies

3 likes

  • 2657 Views
  • 5 replies
  • 3 likes

Wifi problem

PlanFreeCountryTurkeyDeviceİphone XS MacOperating SystemİOS 12 My Question or Issue Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app with my wifi connection my start page is loading like 10 seconds but if I use my ce...

Newbie

Plan Free Country Turkey Device İphone XS Mac Operating System İOS 12   My Question or Issue   Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app ...

550 Views

0 replies

0 likes

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Downloaded albuns won't show the musics while 4G is active (data usage limit reached)

So, this is currently happening to me and probably more premium users. DeviceLatest iOs (03/2019) - Iphone SE My Question or IssueI'm currently sufffering from not being able to listen to music while "offline". I recently reach my band limit and even...

Casual Listener

So, this is currently happening to me and probably more premium users.   Device Latest iOs (03/2019) - Iphone SE   My Question or Issue I'm currently sufffering from not being able to...

494 Views

0 replies

0 likes

data usage
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Local Files not syncing iPod Touch

PlanPremiumCountryUnited KingdomDeviceiPod Touch (7th Generation)Operating SystemiOS 12.1.4 My Question or IssueFor some reason, my local files are no longer syncing to my iPod Touch. It's not an issue I've ever come across before as it usually did i...

Music Fan

Plan Premium Country United Kingdom Device iPod Touch (7th Generation) Operating System iOS 12.1.4   My Question or Issue For some reason, my local files are no longer syncing to my iP...

miguelinho2910

Music Fan

967 Views

3 replies

0 likes

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  • 3 replies
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Spotidy volume low compared with other apps.

PlanPremiumCountrySwedenDeviceiPhone XS/256Operating SystemLatest iOSMy Question or IssueSo, got a new XS when i changed job, and spotify is giving me volume issue. The volume is just to low compared to my old iPhone 7Plus. The volume in spotify is s...

Casual Listener

  Plan Premium Country Sweden Device iPhone XS/256 Operating System Latest iOS My Question or Issue So, got a new XS when i changed job, and spotify is giving me volume issue. The volu...

janjoh

Casual Listener

1336 Views

2 replies

0 likes

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Alphabet / First Letter Search

So after this new bogus Stupify update on the iOS App, instead of "My Songs" we now have "Liked Songs" with the little heart in the back. There are 2 sort options, by title and by recently added. Wow, variety. My question is, where did the little fir...

Casual Listener

So after this new bogus Stupify update on the iOS App, instead of "My Songs" we now have "Liked Songs" with the little heart in the back.  There are 2 sort options, by title and by recently add...

DannyPhantumm

Casual Listener

2622 Views

1 replies

17 likes

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  • 1 replies
  • 17 likes

Solved!!Superuser Contribution My Library looks like free library

For some reason, my library suddenly looks like the free version even though i have premium. Is there a way to fix it? I redownloaded the app earlier today and it worked but soon after it went back to the way it is now

Newbie

For some reason, my library suddenly looks like the free version even though i have premium. Is there a way to fix it? I redownloaded the app earlier today and it worked but soon after it went back t...

Peter

Spotify Legend

3861 Views

11 replies

0 likes

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  • 11 replies
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Issue with google cast, pausing and disconnecting

PlanPremiumCountrySwedenDeviceIPhone 6Operating SystemiOS 12.1.4 My Question or Issue When streaming to my Chromecast Audio from the iOS App, if I pause the playback and disconnect from the chromecast, the playback marker is reset to the position it ...

Newbie

Plan Premium Country Sweden Device IPhone 6 Operating System iOS 12.1.4   My Question or Issue   When streaming to my Chromecast Audio from the iOS App, if I pause the playback a...

942 Views

0 replies

4 likes

  • 942 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Cannot Repeat Album Feb. 2019 Update

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 10.3.2 My Question or Issue Since the Feb 2019 Update you can no longer listen to albums on loop. You are forced to add it to a queue multiple times in order to repeat the album. This is extr...

Newbie

Plan Premium Country  Canada Device iPhone 7 Operating System iOS 10.3.2   My Question or Issue  Since the Feb 2019 Update you can no longer listen to albums on loop. You are...

sephd

Casual Listener

19089 Views

5 replies

2 likes

repeat
Update
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  • 2 likes

Saving a radio

Hi, On my iPad or iPhone, I know how to save a radio from a specific artist or song. I have done it before. For the « Flying Horses », saving the radio station does not seem to work. From the artist, I went to the radio and clicked to follow it but i...

Music Fan

Hi,   On my iPad or iPhone, I know how to save a radio from a specific artist or song.  I have done it before.    For  the « Flying Horses », saving the radio station doe...

rlesperance

Music Fan

9165 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

There is no option to play all downloaded songs

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12.1.4 My Question or IssueWhen I open the app and click on library there is no option to play my downloaded songs only artists, albums or playlists. I have many songs that are not in playlis...

Visitor

  Plan Premium Country Canada Device iPhone XR Operating System iOS 12.1.4   My Question or Issue When I open the app and click on library there is no option to play my downloade...

380 Views

0 replies

0 likes

  • 380 Views
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How can I find a song I listen before on Spotify

PlanFreeCountry Device(iPhone 6s, MacBook Pro 2015)Operating SystemIOS 12, MacOS My Question or IssueI listen a song just like 2 months ago. It is a really important song for me but I can’t remember what was it’s name. Is there any ways I can find it...

Newbie

Plan Free Country   Device (iPhone 6s, MacBook Pro 2015) Operating System IOS 12, MacOS   My Question or Issue I listen a song just like 2 months ago. It is a really important son...

Loxer

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Songs skipping mid song

PremiumUSAIphone 7 plus iOS 12.1.4 songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks.I've tried uninstalling, resetting my phone, logging out of my account, and turning off ...

Visitor

Premium USA Iphone 7 plus   iOS 12.1.4   songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks. I've tried un...

Loxer

Community Legend

3160 Views

2 replies

0 likes

  • 3160 Views
  • 2 replies
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My iPhone 6S Spotify connected to a random unknown desktop?

PlanPremiumCountryUSADeviceiPhone 6SOperating System11.4.1 My Question or IssueJust want to report a presumed bug. I was walking to school in San Francisco at 9:00 PM PST 3/16/2019, right? Opened up Spotify halfway there, and I got a message pop-up s...

Visitor

Plan Premium Country USA Device iPhone 6S Operating System 11.4.1   My Question or Issue Just want to report a presumed bug.   I was walking to school in San Francisco at 9:00 P...

Loxer

Community Legend

685 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Can’t play liked songs anymore

PlanFreeCountryUSADeviceiPhone XROperating SystemiOS 12 My Question or IssueHi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be able to go to my liked songs and play them fully and in any order when I click...

Casual Listener

Plan Free Country USA Device iPhone XR Operating System iOS 12   My Question or Issue Hi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be ab...

Loxer

Community Legend

22501 Views

3 replies

0 likes

  • 22501 Views
  • 3 replies
  • 0 likes