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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140746 Views

503 replies

108 likes

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  • 503 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98447 Views

19 replies

38 likes

  • 98447 Views
  • 19 replies
  • 38 likes

Accidently hit the "do not play again" button

PlanFree/PremiumCountryUSADeviceiPhone X My Question or Issue On desktop the thumbs up and down button are reversed compared to the app (which uses a heart and deny sign), so naturally, when a song came on today on my iphone, I went to go and like it...

Casual Listener

Plan Free/Premium Country USA Device iPhone X   My Question or Issue  On desktop the thumbs up and down button are reversed compared to the app (which uses a heart and deny sign), s...

248 Views

0 replies

0 likes

  • 248 Views
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Losing my place in a playlist after some time

I have been having a problem with my Spotify losing its place in a shuffled playlist after being out of the app for a bit. I used to be able to listen to a playlist on shuffle, go to bed, then wake up and press play right where it left off the night ...

Casual Listener

I have been having a problem with my Spotify losing its place in a shuffled playlist after being out of the app for a bit. I used to be able to listen to a playlist on shuffle, go to bed, then wake u...

837 Views

0 replies

3 likes

  • 837 Views
  • 0 replies
  • 3 likes

More Adverts and longer

PlanFreeCountryAustraliaDeviceiPhone 7 Plus Operating SystemiOS 12.1.4My Question or IssueI've noticed that the duration of adverts are now longer and rather than 1 every 30minutes or so (haven't timed the time period between adverts but it doesn't f...

Regular

Plan Free Country Australia Device iPhone 7 Plus  Operating System iOS 12.1.4 My Question or Issue I've noticed that the duration of adverts are now longer and rather than 1 every 30min...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
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Spotify volume too low on Apple Carplay

So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it to bluetooth. When I use Apple Music the volume is way higher than with S...

Newbie

    So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it t...

Scott_n

Newbie

6152 Views

1 replies

0 likes

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  • 1 replies
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Can no longer save music to library on iPhone XR. I can only save to playlists.

PlanPremiumCountry United StatesDeviceiphone xrOperating SystemiOS 12.1.4 My Question or Issue I can no longer save music to my library from my spotify app on the iPhone XR. I can only save the song to playlists. See attached photo for what happens w...

Newbie

Plan Premium Country  United States Device iphone xr Operating System iOS 12.1.4   My Question or Issue  I can no longer save music to my library from my spotify app on the i...

user-removed

Not applicable

734 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Error message

Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later I see that Spotify has changed the page and I believe they have restrictions with my country Venezuela now, I just download...

Casual Listener

Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later  I see that Spotify has changed the page and I believe they have r...

292 Views

0 replies

0 likes

  • 292 Views
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Song playing that aren’t in the playlist

My Question or IssueI love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? Spotify plays “suggested songs” (i assume, basically song...

Newbie

My Question or Issue I love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? &nb...

319 Views

0 replies

0 likes

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Shuffle setting turns itself off!

PlanPremiumCountry NetherlandsDeviceiPhone 8Operating SystemiOS 12.1.4Spotify app versionnewest 8.4.94.812 My Question or IssueOpen a playlist > tap green button Shuffle Play > then tap on a song > Shuffle is turned off again. Every time you manually...

Casual Listener

Plan Premium Country Netherlands Device iPhone 8 Operating System iOS 12.1.4 Spotify app version newest 8.4.94.812   My Question or Issue Open a playlist > tap green button Shuff...

TugayManav

Casual Listener

476 Views

1 replies

2 likes

  • 476 Views
  • 1 replies
  • 2 likes

A lot of music still not available on Spotify India.

PlanFree/PremiumCountry India Device(iPhone Operating System(iOS 12.1.4) My Question or Issue Finally Spotify launches in India.. But still I can’t find a majority of my favourite music... why are they still not available and when will they be availa...

Newbie

  Plan Free/Premium Country India   Device (iPhone 😎 Operating System (iOS 12.1.4)   My Question or Issue   Finally Spotify launches in India.. But still I can’t find...

Mantisentil

Community Legend

479 Views

1 replies

0 likes

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  • 1 replies
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Unblock song

**bleep**, what the **bleep** is this feature? By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock the song again? wth? Who came up with this idea, without thinking it...

Newbie

  **bleep**, what the **bleep** is this feature?   By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock ...

rxiaxin

Newbie

4277 Views

4 replies

10 likes

Block Song capability
unblock
  • 4277 Views
  • 4 replies
  • 10 likes

[iOs] Choose Download Folder

PlanPremiumCountryBR Device(iPhone SEOperating System(Latest iOS) The Download section in my Library went missing after the latest update.I'm constantly without internet access, so I used to use that function to filter what I could listen. This is an...

Casual Listener

Plan Premium Country BR  Device (iPhone SE Operating System (Latest iOS)   The Download section in my Library went missing after the latest update. I'm constantly without internet...

354 Views

0 replies

0 likes

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Solved!! Can I listen to an album from beginning to end, not shuffled

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone). I finally figured out how to find whole albums, but it seems that the only way to play them is via a button labelled "shuffle play". Does Spotify support the ability t...

Casual Listener

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone).     I finally figured out how to find whole albums, but it seems that the only way to play them is via ...

Tomanak

Casual Listener

916 Views

2 replies

0 likes

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Superuser Contribution Daily Mixes are shuffled

PlanFreeCountry U.S.Device(iPhone 8+)Operating System(iOS 12.1.2) My Question or Issue The website says that shuffle is not an available option for Daily Mixes, yet four of my daily mixes have a blue shuffle symbol next to them and I can’t seem to tu...

Casual Listener

  Plan Free Country  U.S. Device (iPhone 8+) Operating System (iOS 12.1.2)   My Question or Issue  The website says that shuffle is not an available option for Daily Mi...

Katerina

Spotify Legend

2716 Views

3 replies

2 likes

shuffle
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  • 2 likes

There’s one song that doesn’t reproduce in my iPhone

PlanPremiumCountryColombia Deviceiphone XSOperating SystemiOS 12.1.4 My Question or IssueTheres one song in my Spotify that doesn’t reproduce in my iPhone XS, but it does in my PS4 and anybody’s iPhone, have already uninstalled it and installed it ag...

Regular

Plan Premium Country Colombia  Device iphone XS Operating System iOS  12.1.4    My Question or Issue Theres one song in my Spotify that doesn’t reproduce in my iPhone XS...

Bittencourt

Spotify Star

808 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Can't find repeat button on free version

Plan: Free Device: iPhone 6 I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only people who have the premium version can repeat songs or what.

Newbie

Plan: Free  Device: iPhone 6   I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only...

Bittencourt

Spotify Star

771 Views

1 replies

0 likes

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  • 1 replies
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Station option is gone?

PlanPremiumCountry USADevice(Iphone7;iPad pro; Mac)Operating System(iOS 10) My Question or Issue I used to use the “create station” all the time and now I can’t create or erase any station I can only use the “Radio” option which is not the same. Also...

Newbie

Plan Premium Country  USA Device (Iphone7;iPad pro; Mac) Operating System (iOS 10)   My Question or Issue  I used to use the “create station” all the time and now I can’t cre...

Mantisentil

Community Legend

691 Views

2 replies

2 likes

Radio
station
  • 691 Views
  • 2 replies
  • 2 likes

Sharing the songs on WhatsApp!

PlanPremiumDevice(iPhone Operating System(iOS 10)Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn't open them. I already updated the Spotify. However, it isn't fixed. If y...

Newbie

  Plan Premium Device (iPhone 😎 Operating System (iOS 10) Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn'...

Mantisentil

Community Legend

2608 Views

1 replies

0 likes

  • 2608 Views
  • 1 replies
  • 0 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

Casual Listener

Plan: Free Country: USA  Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...

helpme31

Casual Listener

696 Views

2 replies

0 likes

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  • 2 replies
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App search random freezes

PlanPremiumCountry ItalyDeviceIphone 8, Xs, Xs MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been using Spotify since years and I do really love the app, but in the last months I noticed a very annoying beha...

Regular

  Plan Premium Country  Italy Device Iphone 8, Xs, Xs Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi,  I've been u...

Loxer

Community Legend

1140 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes