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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36325 Views

40 replies

10 likes

  • 36325 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101569 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298457 Views

61 replies

16 likes

  • 298457 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125521 Views

19 replies

38 likes

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  • 19 replies
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Solved!!Superuser Contribution My Library looks like free library

For some reason, my library suddenly looks like the free version even though i have premium. Is there a way to fix it? I redownloaded the app earlier today and it worked but soon after it went back to the way it is now

Newbie

For some reason, my library suddenly looks like the free version even though i have premium. Is there a way to fix it? I redownloaded the app earlier today and it worked but soon after it went back t...

Peter

Spotify Legend

3755 Views

11 replies

0 likes

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Issue with google cast, pausing and disconnecting

PlanPremiumCountrySwedenDeviceIPhone 6Operating SystemiOS 12.1.4 My Question or Issue When streaming to my Chromecast Audio from the iOS App, if I pause the playback and disconnect from the chromecast, the playback marker is reset to the position it ...

Newbie

Plan Premium Country Sweden Device IPhone 6 Operating System iOS 12.1.4   My Question or Issue   When streaming to my Chromecast Audio from the iOS App, if I pause the playback a...

914 Views

0 replies

4 likes

  • 914 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Cannot Repeat Album Feb. 2019 Update

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 10.3.2 My Question or Issue Since the Feb 2019 Update you can no longer listen to albums on loop. You are forced to add it to a queue multiple times in order to repeat the album. This is extr...

Newbie

Plan Premium Country  Canada Device iPhone 7 Operating System iOS 10.3.2   My Question or Issue  Since the Feb 2019 Update you can no longer listen to albums on loop. You are...

sephd

Casual Listener

19036 Views

5 replies

2 likes

repeat
Update
  • 19036 Views
  • 5 replies
  • 2 likes

Saving a radio

Hi, On my iPad or iPhone, I know how to save a radio from a specific artist or song. I have done it before. For the « Flying Horses », saving the radio station does not seem to work. From the artist, I went to the radio and clicked to follow it but i...

Music Fan

Hi,   On my iPad or iPhone, I know how to save a radio from a specific artist or song.  I have done it before.    For  the « Flying Horses », saving the radio station doe...

rlesperance

Music Fan

9079 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

There is no option to play all downloaded songs

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12.1.4 My Question or IssueWhen I open the app and click on library there is no option to play my downloaded songs only artists, albums or playlists. I have many songs that are not in playlis...

Visitor

  Plan Premium Country Canada Device iPhone XR Operating System iOS 12.1.4   My Question or Issue When I open the app and click on library there is no option to play my downloade...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
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How can I find a song I listen before on Spotify

PlanFreeCountry Device(iPhone 6s, MacBook Pro 2015)Operating SystemIOS 12, MacOS My Question or IssueI listen a song just like 2 months ago. It is a really important song for me but I can’t remember what was it’s name. Is there any ways I can find it...

Newbie

Plan Free Country   Device (iPhone 6s, MacBook Pro 2015) Operating System IOS 12, MacOS   My Question or Issue I listen a song just like 2 months ago. It is a really important son...

Loxer

Community Legend

593 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs skipping mid song

PremiumUSAIphone 7 plus iOS 12.1.4 songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks.I've tried uninstalling, resetting my phone, logging out of my account, and turning off ...

Visitor

Premium USA Iphone 7 plus   iOS 12.1.4   songs skip in the middle of the song to other random songs that ive never listened to. this has been happening for a few weeks. I've tried un...

Loxer

Community Legend

3136 Views

2 replies

0 likes

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  • 2 replies
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My iPhone 6S Spotify connected to a random unknown desktop?

PlanPremiumCountryUSADeviceiPhone 6SOperating System11.4.1 My Question or IssueJust want to report a presumed bug. I was walking to school in San Francisco at 9:00 PM PST 3/16/2019, right? Opened up Spotify halfway there, and I got a message pop-up s...

Visitor

Plan Premium Country USA Device iPhone 6S Operating System 11.4.1   My Question or Issue Just want to report a presumed bug.   I was walking to school in San Francisco at 9:00 P...

Loxer

Community Legend

660 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can’t play liked songs anymore

PlanFreeCountryUSADeviceiPhone XROperating SystemiOS 12 My Question or IssueHi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be able to go to my liked songs and play them fully and in any order when I click...

Casual Listener

Plan Free Country USA Device iPhone XR Operating System iOS 12   My Question or Issue Hi guys. I just opened Spotify again after a couple weeks of not using it. Before, I used to be ab...

Loxer

Community Legend

22450 Views

3 replies

0 likes

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  • 3 replies
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24 songs downloaded but Spotify says iv reached the limit

So I have downloaded 2 albums to my phone (24 songs) and when I try to download more I get the epic collection pop up. I know there is a limit but my 24 songs is no where close. Anyone know why and how I could fix this ?

Casual Listener

So I have downloaded 2 albums to my phone (24 songs) and when I try to download more I get the epic collection pop up. I know there is a limit but my 24 songs is no where close. Anyone know why and h...

Loxer

Community Legend

977 Views

7 replies

0 likes

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  • 0 likes

No more song section in “Your library”

My Question or Issue after some update, the entire songs section from “your library” has disappeared. I can only access my downloads in the playlist/albums sections. I liked having the option to have a place where all my downloads were present, like ...

Newbie

My Question or Issue   after some update, the entire songs section from “your library” has disappeared. I can only access my downloads in the playlist/albums sections. I liked having the optio...

cyberyaga

Newbie

1322 Views

1 replies

12 likes

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  • 1 replies
  • 12 likes

Playlist search results (solved)

Search for Playlists shows since the update only (limited) 60 results!PlanFree/PremiumCountry Device My Question or Issueproblem solved.

Visitor

Search for Playlists shows since the update only (limited) 60 results! Plan Free/Premium Country   Device     My Question or Issue problem solved.   

422 Views

0 replies

0 likes

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Crash viewing albums on Iphone Xs ios 12.1.4

PremiumUS DeviceIphone Xs ios 12.1.4app version: 8.4.97.900 My Question or IssueWithin the last week, attempting to view "Albums" from "Your Library" results in the app consistently crashing. Clearing the cache did not fix the issue.

Casual Listener

  Premium US   Device Iphone Xs ios 12.1.4 app version: 8.4.97.900   My Question or Issue Within the last week, attempting to view "Albums" from "Your Library" results in the ...

Loxer

Community Legend

1500 Views

7 replies

1 likes

Crash
  • 1500 Views
  • 7 replies
  • 1 likes

Spotify can't open this type of link on this device and changes UI after quitting 2019

PlanPremiumCountryUnited States of AmericaDeviceiPhone XrOperating SystemiOS 12.1.4Spotify 8.4.97.900 My Question or IssueWhen trying to go to playlists or artists I get an error that "Spotify can't open this type of link on this device." I have trie...

Newbie

Plan Premium Country United States of America Device iPhone Xr Operating System iOS 12.1.4 Spotify 8.4.97.900   My Question or Issue When trying to go to playlists or artists I get an...

1123 Views

0 replies

5 likes

  • 1123 Views
  • 0 replies
  • 5 likes

[Podcast] Can’t find the podcast queue

Premium (family)iphone 5s, ios 12.1.3Brazil Can’t find the podcast queue.

Regular

Premium (family) iphone 5s, ios 12.1.3 Brazil   Can’t find the podcast queue.

rafinharfp

Regular

10127 Views

7 replies

6 likes

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  • 7 replies
  • 6 likes

Solved!! Why 'Recently Played' can no longer be edited?

PlanPremiumDeviceiPhone 8Operating SystemiOS 12 My Question or IssueHow do we edit the 'Recently Played' lists in the iOS app?In the previous version, you could edit the playlist and delete individual songs/albums in the 'Recently Played' list - incl...

Music Fan

Plan Premium Device iPhone 8 Operating System iOS 12   My Question or Issue How do we edit the 'Recently Played' lists in the iOS app? In the previous version, you could edit the playli...

Loxer

Community Legend

57974 Views

1 replies

23 likes

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  • 1 replies
  • 23 likes

Solved!! UI issue: Alphabetical Filter bar missing

PlanPremium DeviceiPhone 8Operating SystemiOS 12 My Question or IssueWhy has the alphabetical filter bar been removed on the iOS app? When you go to 'Your Library' > Music > and select 'Playlists', 'Artists' or 'Albums', you can no longer filter resu...

Music Fan

Plan Premium     Device iPhone 8 Operating System iOS 12   My Question or Issue Why has the alphabetical filter bar been removed on the iOS app?  When you go to 'Your L...

Loxer

Community Legend

1165 Views

1 replies

0 likes

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  • 1 replies
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Only plays one track at a time

PlanFree/PremiumCountry DeviceI pad pro Operating System12.1.4 My Question or IssueSpotify will only play one track at a time then stops ...i have to keep going back to the player to start a song again...have tried restarting iPad but no joy

Casual Listener

Plan Free/Premium Country   DeviceI pad pro  Operating System 12.1.4   My Question or Issue Spotify will only play one track at a time then stops ...i have to keep going back ...

Loxer

Community Legend

684 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My iPhone doesn’t go to sleep

PlanPremiumCountrySwitzerlandDeviceiPhone 8plusMy iPhone doesn’t go to sleep when I’m in the Spotify app. Can you help me? Thanks in advance.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Premium Country Switzerland Device iPhone 8plus My iPhone doesn’t go to sleep when I’m in the Spotify app. Can you help me? Thanks in advance. (iOS 10, Android Oreo, Windows 10,etc...

Loxer

Community Legend

752 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Saved Artists no longer determined by Saved Songs

PlanPremiumCountryUSDevice(iPhone 7, Surface Pro)Operating System(iOS 10, Windows 10)My Question or IssueWhy have all the saved artists been unlinked from my saved songs? It used to be that whatever the artists of the songs I saved were reflected in ...

Newbie

Plan Premium Country US Device (iPhone 7, Surface Pro) Operating System (iOS 10, Windows 10) My Question or Issue Why have all the saved artists been unlinked from my saved songs? It used to...

deserae215

Regular

969 Views

1 replies

8 likes

  • 969 Views
  • 1 replies
  • 8 likes