Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43227 Views
15 replies
36 likes

43227 Views
15 replies
36 likes

Canciones incompletas

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. En el mobil ya desintale la aplicación y la reinstalé, per...

RBasulto
Newbie
Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. E...
2019-01-23 9:40:08 PM
669 Views
0 replies
2 likes

669 Views
0 replies
2 likes

Play on Spotify button

PlanPremiumCountryUSA DeviceiPhone X and iPad ProOperating SystemiOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone, it works perfectly. When I do it from my iPad, the share works BUT the Play on Spotify button d...

Cjhermanns
Newbie
Plan Premium Country USA Device iPhone X and iPad Pro Operating System iOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone,...
2019-01-23 6:19:40 PM
2019-01-23 7:20:34 PM
katiek_
Composer
421 Views
1 replies
1 likes

421 Views
1 replies
1 likes

Spotify app running strange

PlanPremiumCountry VietnamDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or Issue- Can't login into the account sometimes -> Last time I had to reset my password.- Jump to a strange playlist while playing in shuffle mode and pause. The two pla...

Milunice259
Casual Listener
Plan Premium Country Vietnam Device iPhone 8 Plus Operating System iOS 12 My Question or Issue - Can't login into the account sometimes -> Last time I had to reset my passwo...
2019-01-23 8:10:46 AM
2019-01-23 5:05:04 PM
Loxer
Community Legend
483 Views
3 replies
0 likes

483 Views
3 replies
0 likes

Can’t play podcasts offline

I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi, I cannot play them. It just says that they are unavailable...

aazar
Newbie
I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi,...
2019-01-23 10:45:01 AM
2304 Views
0 replies
16 likes
podcast

2304 Views
0 replies
16 likes

Un-hide a song on Radio

PlanPremiumCountryChina DeviceiPhone 8, MacBook AirOperating SystemiOS 10 Hi Spotify, I accidentally hit the button on a couple of songs that says that they won’t play again instead of saving them. Any way of undoing this? This was during Radio Stati...

peterbarbagallo
Newbie
Plan Premium Country China Device iPhone 8, MacBook Air Operating System iOS 10 Hi Spotify, I accidentally hit the button on a couple of songs that says that they won...
2019-01-23 6:51:52 AM
429 Views
0 replies
1 likes

429 Views
0 replies
1 likes

Shuffle not working for a specific playlist

PlanFreeCountry USA Device(iPhone SE)Operating System(iOS 12) My Question or Issue My shuffle seems to be broken for a playlist I have. It plays the same ten songs first every time. This has gotten so annoying I have stopped listening to this 100 son...

Lhenkels
Newbie
Plan Free Country USA Device (iPhone SE) Operating System (iOS 12) My Question or Issue My shuffle seems to be broken for a playlist I have. It plays the same ten...
2019-01-23 5:57:42 AM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Solved!! Transferring "Local Music" to iPhone for Listening

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the correct number of songs on the overview, but after en...

xCaptainNemo
Newbie
I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the co...
2019-01-22 12:03:50 AM
2019-01-23 5:20:21 AM
landonharris88
Composer
494 Views
1 replies
1 likes

494 Views
1 replies
1 likes

[Mobile] UI doesn't work properly on offline mode

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The UI doesn't work properly whenever the mode is set to offline. I've tried repeatedly restarting the app, but the problem still persists. Attached is a video of me ...

challeyc
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue The UI doesn't work properly whenever the mode is set to offline. I've tried rep...
2019-01-18 8:09:56 PM
2019-01-23 4:38:57 AM
challeyc
Casual Listener
429 Views
2 replies
0 likes

429 Views
2 replies
0 likes

Why can't I find "all songs" by a particular artist ?!?!?

PlanPremiumCountryCanada DeviceiPhone 8 plusOperating SystemiOS My Question or IssueWHYYYY can't I simply find "all songs" by a particular artist? If I type in my favourite artist all I can find is "All Albums" or "popular". Does anyone else find thi...

leebee2
Newbie
Plan Premium Country Canada Device iPhone 8 plus Operating System iOS My Question or Issue WHYYYY can't I simply find "all songs" by a particular artist? If I type in my favo...
2019-01-22 10:51:20 PM
369 Views
0 replies
0 likes
all songs

369 Views
0 replies
0 likes

Display Limit in Album view

PlanPremiumCountry GermanyDeviceIPhone XOperating SystemIos 12.1.2 / Spotify 8.4.89 On artist pages, if new design is used, there is a display limit for artists - it seems as if the limit is by around 100 albums - Artist „die drei ???“ - lowest album...

ein_stefan
Newbie
Plan Premium Country Germany Device IPhone X Operating System Ios 12.1.2 / Spotify 8.4.89 On artist pages, if new design is used, there is a display limit for artists - it seems...
2019-01-22 10:44:21 PM
359 Views
0 replies
1 likes

359 Views
0 replies
1 likes

Solved!! Add to Queue swipe-gesture not working on Artist page

My Question or IssueThe Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? DeviceiPhone XOperating SystemiOS 12 Premium plan (Ironic that premium members get zero support serv...

FlyAKite
Regular
My Question or Issue The Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? Device iPhone X...
2019-01-18 1:25:23 AM
2019-01-22 9:03:36 PM
Letterblak
Regular
1809 Views
2 replies
0 likes
Arists
problems
Que songs. New uppdate
Queue bug

1809 Views
2 replies
0 likes

No sound when using Spotify on Apple HomePod

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connected but no audio come out the HomePod. I have isolat...

TitoSantana512
Newbie
I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connect...
2019-01-22 6:40:50 PM
709 Views
0 replies
3 likes

709 Views
0 replies
3 likes

Connect to car via Bluetooth turns off Shuffle and enables repeat - only recently

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someone was to change it back when driving! PlanPremiumCountry...

keribeal
Newbie
In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someon...
2018-11-26 1:04:03 PM
2019-01-22 6:31:44 PM
Vos18
Casual Listener
973 Views
1 replies
3 likes

973 Views
1 replies
3 likes

Playlist/Album - sometimes the first song skips

Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and out but no difference. UK ios (fully updated)

Matthewcherry
Casual Listener
Has anyone else had the issue where you listen to an album or playlist, you press play and the first song is skipped? This doesn’t happen all the time but now and then. I have logged in and ...
2019-01-14 5:46:55 PM
2019-01-22 6:04:06 PM
Matthewcherry
Casual Listener
327 Views
2 replies
0 likes

327 Views
2 replies
0 likes

Solved!! 2019 and Webplayer is still broken

Webplayer is not playing any songs on any browsers.What I have done to try resolving the issue.- Deleted Cookies and All Temp Files many times.- Disabled Antivirus and Firewall- Reset TCPIP and Winsock Catalog- Toggled offline mode- Tried incognito m...

Jiansarys
Regular
Webplayer is not playing any songs on any browsers. What I have done to try resolving the issue. - Deleted Cookies and All Temp Files many times. - Disabled Antivirus and Firewall - Reset...
2019-01-07 1:51:58 AM
2019-01-22 1:32:31 PM
Jiansarys
Regular
4644 Views
2 replies
0 likes

4644 Views
2 replies
0 likes

Superuser Contribution Some local files wont download iOS

PlanPremiumCountry UKDeviceiPhone XROperating System(iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though some do. It's not a matter of file type because it's seemingly random as to whether or...

timsandler
Regular
Plan Premium Country UK Device iPhone XR Operating System (iOS 12.1.1 My Question or Issue Loads of my local files won't download onto my iPhone when syncing even though ...
2018-12-19 7:02:26 PM
2019-01-22 9:36:28 AM
Peter
Spotify Legend
1093 Views
6 replies
1 likes

1093 Views
6 replies
1 likes

The "heart" icon is back 😒

The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so much that surprisingly Spotify actually listened to it's users for once a...

sdschramm
Roadie
The + button to add/save songs has turned into a heart. This looks stupid and is very confusing! This issue first happened back in July of 2018 and everyone hated the change so mu...
2019-01-22 1:06:41 AM
1767 Views
0 replies
7 likes

1767 Views
0 replies
7 likes

Spotify won’t connect to wifi or data

I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wifi - no matter which wifi I try to connect to. It will not recognize ...

Amadora
Casual Listener
I have Spotify premium (family), and am located in Canada. iPhone 8 with iOS 12.1.2. My premium account is in good standing. For the last two weeks, Spotify will not recognize my wi...
2019-01-18 4:39:42 PM
2019-01-21 10:19:11 PM
miadev
Casual Listener
1679 Views
4 replies
0 likes

1679 Views
4 replies
0 likes

Spotify not playing on iOS devices (as well as desktop). Help needed.

Since this week I am unable to stream my Spotify Premium to my Sonos Play:5.I have tried using an different devices running iOS (lastest phones and tablet). All not working. However, I am able to play from the Spotify app via AirPlay to the Sonos.Als...

kiddingguy
Music Fan
Since this week I am unable to stream my Spotify Premium to my Sonos Play:5. I have tried using an different devices running iOS (lastest phones and tablet). All not working. Howeve...
2019-01-21 6:51:59 PM
2019-01-21 10:10:26 PM
kiddingguy
Music Fan
776 Views
2 replies
0 likes

776 Views
2 replies
0 likes

format changed on Iphone but not Ipad

why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start off. It hasnt altered on my Ipad, just my I phone.

madscally
Newbie
why Has the format on my I phone 7 changed. I cannot see what is in my playlists now to play it. I can only click on shuffle to start it playing rather than choose which song to start o...
2019-01-21 8:06:45 PM
2019-01-21 9:44:59 PM
Loxer
Community Legend
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

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