Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245424 Views

27 replies

5 likes

  • 245424 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130064 Views

119 replies

13 likes

Other
  • 130064 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3236 Views

0 replies

0 likes

iOS
  • 3236 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309443 Views

62 replies

16 likes

  • 309443 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133169 Views

19 replies

38 likes

  • 133169 Views
  • 19 replies
  • 38 likes

Problemas con la app

Tengo un iPhone 5 con iOS 9.2 y tengo Spotify premium. Cada ve que usó la app, después de unos minutos se cierra. Ya reinicie el teléfono, elimine y descargue la app, y nada funciona. Alguna idea?

Newbie

Tengo un iPhone 5 con iOS 9.2 y tengo Spotify premium. Cada ve que usó la app, después de unos minutos se cierra. Ya reinicie el teléfono, elimine y descargue la app, y nada funciona. Alguna idea?

Jpgchief

Community Legend

884 Views

1 replies

1 likes

Apple iPhone app
  • 884 Views
  • 1 replies
  • 1 likes

While using spotify, automatic screensaver doesn't work!

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 12.2 My Question or IssueWhen I use spotify (and also when I pause spotify), the automatic screen saver (after 30 sec.) doesn't work. Even, if I screen saver is turned on and I move my phone...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System iOS 12.2   My Question or Issue When I use spotify (and also when I pause spotify), the automatic screen saver (after 30 ...

Loxer

Community Legend

1014 Views

1 replies

0 likes

  • 1014 Views
  • 1 replies
  • 0 likes

Deine Top-Genres in Search

PlanPremiumCountryGermany DeviceiPhone 8Operating System(iOS 12.2) My Question or IssueWhen i go to the Search tab there was my Favorite Genres on top of the tab. How can i change the genres? I would change Pop to metal but there is no option.

Newbie

Plan Premium Country Germany  Device iPhone 8 Operating System (iOS 12.2)   My Question or Issue When i go to the Search tab there was my Favorite Genres on top of the tab. How ca...

Loxer

Community Legend

3459 Views

2 replies

0 likes

genres
Search
Top-Genres
  • 3459 Views
  • 2 replies
  • 0 likes

Podcast completely fackt

PlanPremiumCountryNorwayDeviceiPhone 10Operating System(iOS 12) My Question or IssueI am unable to play or download podcasts on my device. When I click the podcast to play it comes up on the playbar, but it doesn’t stream. If I try to download the po...

Newbie

  Plan Premium Country Norway Device iPhone 10 Operating System (iOS 12)   My Question or Issue I am unable to play or download podcasts on my device. When I click the podcast to...

Watto_

Newbie

570 Views

1 replies

1 likes

  • 570 Views
  • 1 replies
  • 1 likes

Shuffle Play, albums aren't working in Offline Mode

Family Premium, GermanyCountryiPhone 5, iOS 12.1.4 In offline mode, lots of features aren't working for me. I enabled offline mode in the settings and downloaded songs and albums, but they aren't properly working offline.When I click on a song to pla...

Newbie

Family Premium, Germany Country iPhone 5, iOS 12.1.4   In offline mode, lots of features aren't working for me. I enabled offline mode in the settings and downloaded songs and albums, b...

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

Quality changes mid playback

Plan: PremiumCountry: ArgentinaDevice: iPhone XS with AirPodsOperating System: iOS 12.2My Question or Issue: Sometimes the quality goes really bad and then comes back up, this happens to me everyday, even though I hear downloaded songs so no cellular...

Regular

Plan: Premium Country: Argentina Device: iPhone XS with AirPods Operating System: iOS 12.2 My Question or Issue:   Sometimes the quality goes really bad and then comes back up, t...

Loxer

Community Legend

720 Views

1 replies

0 likes

iOS
Premium
quality
  • 720 Views
  • 1 replies
  • 0 likes

Old UI Appearing Then Disappearing

PlanPremiumCountryUSDeviceiPhone 7 PlusOperating SystemiOS 12.2.2 / Spotify 8.4.98.741 My Question or IssueAfter installing Spotify from the iTunes store, my library is displayed using the old UI. However when attempting to view Playlists, Albums, or...

Music Fan

Plan Premium Country US Device iPhone 7 Plus Operating System iOS 12.2.2 / Spotify 8.4.98.741   My Question or Issue After installing Spotify from the iTunes store, my library is displ...

overwilhelmed

Music Fan

3793 Views

9 replies

0 likes

  • 3793 Views
  • 9 replies
  • 0 likes

Artist search

PlanPremium DeviceiPhone X My Question or IssueI used to be able to search for an artist and get a list of popular songs and also a full discography but nothing of the sort comes up now, only premade playlists. Was wondering if this is a bug or a new...

Newbie

Plan Premium   Device iPhone X   My Question or Issue I used to be able to search for an artist and get a list of popular songs and also a full discography but nothing of the sort co...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Podcast downloads forever, and plays for 1-3 minutes then cuts out

PlanFree/PremiumCountryAustraliaPhone typeiPhone 8 Operating SystemIos 12.2 My Question or Issuerecently I have been listening to the misfits podcast, it only plays for a few minutes then cuts out. I can’t download any of the episodes and it just dow...

Newbie

  Plan Free/Premium Country Australia Phone type iPhone 8 Operating System Ios 12.2   My Question or Issue recently I have been listening to the misfits podcast, it only plays ...

1037 Views

0 replies

0 likes

  • 1037 Views
  • 0 replies
  • 0 likes

Collection button icon on iOS

The heart (❤) button has been reverted back to the plus (+) button after it was changed on all platforms last year. However, on iOS we still have the heart icon. Will this eventually be changed back to the plus (+) icon so that the design will be con...

Newbie

The heart (❤) button has been reverted back to the plus (+) button after it was changed on all platforms last year.   However, on iOS we still have the heart icon.   Will this e...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Superuser Contribution Always the same stuff on my Spotify Home

I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is there anyway to remove it or force Spotify to refresh...

Casual Listener

I listened to The Now Now by The Gorillaz one time six months ago and since then "More like The Now Now" has appeared at or near the top of my Spotify Home. It won't go away. Really irritating. Is th...

Katerina

Spotify Legend

845 Views

3 replies

0 likes

  • 845 Views
  • 3 replies
  • 0 likes

Solved!! Last song in queue does not appear

On the Spotify app on iOS 12, on both my iPhone 6s and old iPhone 5s, whenever I view the queue, the last song on the queue disappears within a second of appearing on screen. The song still plays when it should, but I cannot see, remove or move the s...

Newbie

On the Spotify app on iOS 12, on both my iPhone 6s and old iPhone 5s, whenever I view the queue, the last song on the queue disappears within a second of appearing on screen. The song still plays whe...

Loxer

Community Legend

2474 Views

1 replies

0 likes

  • 2474 Views
  • 1 replies
  • 0 likes

Solved!! Why did Spotify remove all of Lil Nas X’s songs except for ‘ Old Town Road’

So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!

Newbie

So I was just wondering because I recently started loving his song “Carry on” and two weeks later it’s gone I have Spotify premium and an iPhone XR please help!

Nico

Community Legend

6395 Views

1 replies

0 likes

  • 6395 Views
  • 1 replies
  • 0 likes

save partial albums

PlanPremiumCountry Device(iPhone )Operating System(iOS 10) My Question or IssueWhen I save music to my library the whole album appears there now instead of just the songs I saved. This is a problem for playback, considering how many albums have dozen...

Casual Listener

Plan Premium Country   Device (iPhone ) Operating System (iOS 10)   My Question or Issue When I save music to my library the whole album appears there now instead of just the song...

2112films

Casual Listener

900 Views

1 replies

6 likes

  • 900 Views
  • 1 replies
  • 6 likes

Carplay Scrolling not possible

My Question or IssueIn CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible.I can scroll down only 1 Page, so I can not access all mit Songs. The only workarround is to use iPhone direktly in Car, but this is vorbitten, very dangero...

Casual Listener

My Question or Issue In CARPLAY scrolling thro Lists (Playlists, Albums,....) ist not possible. I can scroll down only 1 Page, so I can not access all mit Songs.   The only workarround is to...

Mazener

Casual Listener

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Only 300 titles showing in album

PlanPremiumCountryGernanyOperating SystemiOS 12.1.2 My Question or IssueIn albums with more than 300 titles only the first 300 titles are shown. This affects longer audiobooks (which often have more than 600 titles). Bad enough that Spotify hasn’t im...

Casual Listener

Plan Premium Country Gernany Operating System iOS 12.1.2   My Question or Issue In albums with more than 300 titles only the first 300 titles are shown.   This affects longer audi...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Audiobook not playing - Something went wrong

PlanPremiumCountryGermanyOperating SystemiOS 12.1.2 My Question or IssueSome audiobooks not playing, even the ones I downloaded, no titles are shown.When I go to an album I just get the message „Something went wrong - try again“ of course pressing „t...

Casual Listener

Plan Premium Country Germany Operating System iOS 12.1.2   My Question or Issue Some audiobooks not playing, even the ones I downloaded, no titles are shown. When I go to an album I jus...

freda42

Casual Listener

8416 Views

9 replies

2 likes

  • 8416 Views
  • 9 replies
  • 2 likes

Solved!! Songs playing on PS4, but not available to listen on mobile (even if they're downloaded)

I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to my iPhone. I believe this is because I had blocked ...

Casual Listener

I was just listening to a few songs on my PS4's Spotify app, and when I started to listen to them on my phone, the songs wouldn't play: They were unplayable, even though they were also downloaded to ...

ChrissssGridman

Casual Listener

1874 Views

2 replies

1 likes

  • 1874 Views
  • 2 replies
  • 1 likes

30 minutes of ad free listening isn’t working

I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones. When I start to Spotify I get the 30 minutes of free listening prompted. I usually get a 30 second ad. Normally on Spotify if I ig...

Regular

I have an account on my IPhone X. The software is up to date (IOS 12.1.4). I’m not sure if this happens on all iPhones.   When I start to Spotify I get the 30 minutes of free listening pro...

Maykaz07

Regular

1012 Views

2 replies

0 likes

  • 1012 Views
  • 2 replies
  • 0 likes

Lost all Artists

So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists. Im on an iPhone X with IOS 12.1.4 and my app is all up to date. Anything ...

Visitor

So I opened Spotify a couple days ago and have lost all but one of my Artists. I still have all the saved songs and can look through the Albums but cannot look through Artists.    Im on a...

Amandar

Casual Listener

1492 Views

5 replies

5 likes

  • 1492 Views
  • 5 replies
  • 5 likes