Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
85573 Views
19 replies
37 likes

85573 Views
19 replies
37 likes

Solved!! Ältere Alben verschwunden

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueBei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur noch die Alben ab der Nummer 104. Mit einer älteren Version sind noch Alben von 104...

p_pancake
Newbie
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12) My Question or Issue Bei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur...
2019-01-15 9:34:14 PM
2019-02-24 9:01:20 AM
MiaKathrin
Casual Listener
9931 Views
17 replies
11 likes

9931 Views
17 replies
11 likes

Solved!! Crawling download speed on iOS

Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...

impatientuser
Casual Listener
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...
2019-02-17 2:26:32 AM
2019-02-24 2:43:03 AM
impatientuser
Casual Listener
8093 Views
2 replies
1 likes
Slow download
slow speed

8093 Views
2 replies
1 likes

iPhone shuffle for premium not working with amazon echo.

PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue

iamnotlennon
Newbie
Plan Premium Country U.K Device (iPhone XR Operating System (iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...
2019-02-23 10:26:20 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

”More like....” doesn’t get updated

PlanPremium CountryNetherlands Device(iPhone X, iOS 12) My Question or IssueI have listened to a specific artist once, and since then, my home screen is filled with “Meer als...” (“More like...”) suggestions from him. I have played hundreds of other ...

johnkock
Music Fan
Plan Premium Country Netherlands Device (iPhone X, iOS 12) My Question or Issue I have listened to a specific artist once, and since then, my home screen is filled...
2019-02-20 12:00:02 PM
2019-02-23 7:11:51 PM
johnkock
Music Fan
417 Views
2 replies
0 likes

417 Views
2 replies
0 likes

What happened to loop playlist, I only have shuffle

PlanPremiumCountryUS Device(iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?

Johnson-wole
Newbie
Plan Premium Country US Device (iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?
2019-02-23 4:32:39 AM
2019-02-23 11:35:05 AM
Loxer
Community Legend
1114 Views
1 replies
0 likes

1114 Views
1 replies
0 likes

Superuser Contribution Shuffle Doesn't Work

I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll shuffle and pick a random song, then shut off again a...

mikepage7176
Newbie
I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll sh...
2019-02-14 11:37:49 PM
2019-02-23 9:54:57 AM
Peter
Spotify Legend
1017 Views
2 replies
0 likes
iOS
iphone
iphone 7
shuffle

1017 Views
2 replies
0 likes

Superuser Contribution Shuffle doesn’t work and goes to song radio

PremiumEngland DeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueIf I select a specific song in my playlist and then press shuffle it doesn’t shuffle the rest of the playlist it just goes to song radio. It used to shuffle the rest of the p...

oliviagreenn_
Newbie
Premium England Device iPhone X Operating System iOS 12.1.4 My Question or Issue If I select a specific song in my playlist and then press shuffle it doesn’t shuffle th...
2019-02-16 5:04:14 AM
2019-02-23 9:53:34 AM
Peter
Spotify Legend
617 Views
1 replies
0 likes

617 Views
1 replies
0 likes

Auto play turned off but still plays recommended songs instead of the playlist.

Plan: Free Device: iPhone 7+ My Question or Issue:Auto play turned off but still plays recommended songs instead of the playlist.It doesn't even play the entire playlist before starting recomended songs. This is very frustrating.

May_3
Newbie
Plan: Free Device: iPhone 7+ My Question or Issue: Auto play turned off but still plays recommended songs instead of the playlist. It doesn't even play the entire playlist b...
2019-02-23 8:22:04 AM
410 Views
0 replies
0 likes

410 Views
0 replies
0 likes

Recently Played Artists Missing from Profile Page on iOS

PlanPremiumUSA DeviceiPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on my friends' profiles. Just not mine and it is not viewable by other people. I disabled "Private Se...

alclar914
Casual Listener
Plan Premium USA Device iPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on m...
2019-02-23 5:25:29 AM
620 Views
0 replies
2 likes
Recently played artists
spotify profile page

620 Views
0 replies
2 likes

Random track skip

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online, each track plays for about a minute and then skips to the next one. If if I go offline,...

MykeeBoi
Casual Listener
Plan Premium Country UK Device iPhone X Operating System iOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online,...
2019-02-21 5:14:06 PM
2019-02-22 12:29:35 AM
Loxer
Community Legend
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Solved!! Version 8.4.94.812 stopped showing album covers on iOS

PlanPremiumCountry ArgentinaDeviceiPad AirOperating SystemiOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and reinstalling it, deleting Spotify cache, loging out and in. Nothing worked.

hernan2
Newbie
Plan Premium Country Argentina Device iPad Air Operating System iOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and ...
2019-02-22 3:11:38 PM
2019-02-22 11:56:46 PM
Loxer
Community Legend
943 Views
1 replies
1 likes

943 Views
1 replies
1 likes

Solved!! IOS app and desktop app asks me to log in every time

PlanFamily accountCountryUK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to both at the same time and use them together. If I log in on my desktop app, ...

maddystich
Newbie
Plan Family account Country UK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to bo...
2019-02-20 5:02:21 PM
2019-02-22 11:48:03 PM
Loxer
Community Legend
1107 Views
1 replies
0 likes
iOS
Log-in
macbook
Premium

1107 Views
1 replies
0 likes

Spotify not connecting to Sonos speakers through Apple Devices

PlanPremiumCountryUKDeviceiPhones, 7 and 8, iPad2Operating SystemiOS 10 My Question or IssueAfter connecting and controlling my various Sonos speakers using Spotify on our iPhones and iPads since the functionality was introdcued a couple of years bac...

ritchie45rpm
Newbie
Plan Premium Country UK Device iPhones, 7 and 8, iPad2 Operating System iOS 10 My Question or Issue After connecting and controlling my various Sonos speakers using Spotify on our iPho...
2019-02-17 9:31:33 PM
2019-02-22 10:57:27 PM
morberg
Casual Listener
908 Views
1 replies
1 likes

908 Views
1 replies
1 likes

Solved!! Heavy Rotation, Please Rotate Away from My Spotify

I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on to Spotify. I NEVER want it to pollute my Spotify "H...

phaeidaeux
Regular
I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on t...
2018-09-22 4:14:07 AM
2019-02-22 7:09:24 PM
RayNYC
Newbie
37058 Views
14 replies
24 likes

37058 Views
14 replies
24 likes

Solved Bring back scroll bar!

Update: Quick scroll is back! Update your app now. Woohoo!——————————————————An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabetically. This is a step back and now takes forever to get to ...

Lando_
Newbie
Update: Quick scroll is back! Update your app now. Woohoo! —————————————————— An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabeticall...
2019-02-18 7:54:53 PM
2019-02-22 1:53:46 PM
humanalmond
Casual Listener
2751 Views
3 replies
9 likes

2751 Views
3 replies
9 likes

[Search] bar does not show suggested results

Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only text pops up (screenshot 2) which I have to click to g...

gnievchenko
Casual Listener
Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only tex...
2019-02-22 1:21:54 PM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Local Files on IOS

PlanPremiumCountry DeviceMacbook Air and IPhone 6SOperating SystemIOS 12.1.4 My Question or IssueYesterday, I uploaded one of my local files to my Spotify desktop on my Macbook Air, but also wanted it on my phone. I followed all the steps, but the so...

jarkiie
Newbie
Plan Premium Country Device Macbook Air and IPhone 6S Operating System IOS 12.1.4 My Question or Issue Yesterday, I uploaded one of my local files to my Spotify deskto...
2019-02-22 1:02:29 PM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Spotify stopped working entirely on iPhone 8 Plus

PlanPremiumCountry USADevice(iPhone 8 Plus Operating System(iOS 12.1.4 My Question or Issue Hey guys. So I’ve been using Spotify nonstop for almost 3 years now. After last week’s update (which, for some reason, was automatic) everything worked fine u...

LuisEnRod
Gig Goer
Plan Premium Country USA Device (iPhone 8 Plus Operating System (iOS 12.1.4 My Question or Issue Hey guys. So I’ve been using Spotify nonstop for almost 3 years now...
2019-02-22 12:16:00 PM
707 Views
0 replies
0 likes

707 Views
0 replies
0 likes

I can’t download music it’s been 3 days

PlanPremiumCountryusa Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download music from the search option it says an error has happened try again

marisolcsaab05
Casual Listener
Plan Premium Country usa Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download music from the search option it says an...
2019-02-18 4:23:48 PM
2019-02-22 12:06:32 PM
LuisEnRod
Gig Goer
495 Views
3 replies
0 likes

495 Views
3 replies
0 likes

Artist Radios not appearing in Stations

PlanFree/PremiumCountry Ireland DeviceiPhone 7 Operating SystemiOS 12.1 My Question or IssueNone of the Artist Radios I follow appear in Stations but some random ones that I don’t follow do. The option to edit the content from with in the section doe...

edmackey
Newbie
Plan Free/Premium Country Ireland Device iPhone 7 Operating System iOS 12.1 My Question or Issue None of the Artist Radios I follow appear in Stations but some rand...
2019-02-22 10:03:17 AM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

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