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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42464 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107807 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1579 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301364 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127331 Views

19 replies

38 likes

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  • 19 replies
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Skipping songs doesn't work well in the 'Motivation Mix' playlist

Hi, Today I found an annoying issue in the ‘Motivation Mix’ playlist. When I’m shuffling or skipping songs in this playlist, doesn’t matter if it’s my iPhone, iPad or Mac, the songs won’t play at the time you pushed the next button. For instance, the...

Newbie

Hi,    Today I found an annoying issue in the ‘Motivation Mix’ playlist. When I’m shuffling or skipping songs in this playlist, doesn’t matter if it’s my iPhone, iPad or Mac, the songs wo...

583 Views

0 replies

1 likes

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Solved!! weird app

PlanPremium (Family)CountryItalyDeviceiPhone 6 My Question or IssueI see a weird screen when i search songs and playlists, can I adjust it?

Visitor

Plan Premium (Family) Country Italy Device iPhone 6   My Question or Issue I see a weird screen when i search songs and playlists, can I adjust it?

Koningpaul

Music Fan

1465 Views

2 replies

0 likes

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Can't have more than 50 songs in album

I'm trying to listen to the 50th anniversary of White Album by Beatles which is 107 songs but I can just access 50. This is breaking issue for me without fix. Please help.PlanPremiumCountry Deviceiphone7Operating Systemios11

Casual Listener

I'm trying to listen to the 50th anniversary of White Album by Beatles which is 107 songs but I can just access 50. This is breaking issue for me without fix. Please help. Plan Premium Country &n...

Bittencourt

Spotify Star

1999 Views

10 replies

1 likes

  • 1999 Views
  • 10 replies
  • 1 likes

No library in my account on iOS

PlanPremiumCountryUKDevice(iPhone X)Operating System(iOS 12.1.4) My Question or IssueHello!When I log in into my account from any iOS device I don't have my library.What could it be?When I login to my gf's account on the same devices it appears.To ex...

Newbie

Plan Premium Country UK Device (iPhone X) Operating System (iOS 12.1.4)   My Question or Issue Hello! When I log in into my account from any iOS device I don't have my library. What ...

Loxer

Community Legend

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
  • 1 likes

ios app always freezing

so idk if this is an issue with anyone else but the spotify app on my phone is constantly freezing on me. if i suspend the app for even a second it will freeze and not respond at all. it usually starts responding after a few seconds to a few minutes ...

Casual Listener

so idk if this is an issue with anyone else but the spotify app on my phone is constantly freezing on me. if i suspend the app for even a second it will freeze and not respond at all. it us...

Loxer

Community Legend

593 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local Files

PremiumIOS 12.1.4iPad Pro, iPhone X, MacBook (High Sierra) Hi I'm going around in circles and getting nowhere. Searching for help usually gets you totally unhelpful advice from 2012. Anyway, I have been trying to get my Local Files onto my iPhone/iPa...

Casual Listener

Premium IOS 12.1.4 iPad Pro, iPhone X, MacBook (High Sierra)   Hi   I'm going around in circles and getting nowhere. Searching for help usually gets you totally unhelpful advice from ...

paulrgmusic

Casual Listener

915 Views

1 replies

0 likes

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  • 1 replies
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Issue with recently played

Since yesterday every time I click an artist from my recently played list, it brings me to the artist's entire discography instead of just my saved songs. Is this part of a new update or a bug? Either way its extremely annoying and wanted to know if ...

Casual Listener

Since yesterday every time I click an artist from my recently played list, it brings me to the artist's entire discography instead of just my saved songs. Is this part of a new update or a bug? Eithe...

Caville

Music Fan

877 Views

3 replies

1 likes

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  • 3 replies
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What happened to my library?

Plan/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueWhat happened to Spotify?!?!?I can’t go through my library!! It’s all in ONE giant playlist called “liked songs”? Terrible. They removed the alphabetical searching bar...

Newbie

  Plan /Premium Country USA Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue What happened to Spotify?!?!? I can’t go through my library!! It’s all in ONE gian...

867 Views

0 replies

5 likes

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Solved!!Superuser Contribution Album length limited about 50 songs

PlanPremiumCountryGermanyDeviceiPad Modell A1893Operating SystemiOS 12.1.4 My Question or IssueAfter Update every album is limited about 50 songs/files. I can‘t hear the end of the audiobooks. As you see in the screenshot album length is 105 songs, b...

Visitor

  Plan Premium Country Germany Device iPad Modell A1893 Operating System iOS 12.1.4   My Question or Issue After Update every album is limited about 50 songs/files. I can‘t hear...

Katerina

Spotify Legend

4644 Views

13 replies

4 likes

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  • 13 replies
  • 4 likes

Album length, account access, release date

PlanPremiumCountryUKDeviceiPhone XS Operating System(iOS 12) My Question or IssuePlease return album length to main screen (I can’t find it anywhere). Also release date had gone. Also section album/single releases separately (this has been the most o...

Casual Listener

Plan Premium Country UK Device iPhone XS  Operating System (iOS 12)   My Question or Issue Please return album length to main screen (I can’t find it anywhere). Also release date ...

thenazzz

Music Fan

4277 Views

6 replies

12 likes

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Podcast Order

I have submited a podcast and when I select to view it newest to oldest it show it oldest to newest and vice versa. I can see other podcasts do not do this. Why is mine?

Newbie

I have submited a podcast and when I select to view it newest to oldest it show it oldest to newest and vice versa. I can see other podcasts do not do this. Why is mine?

474 Views

0 replies

0 likes

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No Library anymore

I’m very disappointed on what spotify has done in this last update. They literally erased the library, it’s none existant, now spotify is an app for playlists, you can’t save songs and have a library with them in it, you can’t look for the artists of...

Casual Listener

I’m very disappointed on what spotify has done in this last update.   They literally erased the library, it’s none existant, now spotify is an app for playlists, you can’t save songs and have ...

810 Views

0 replies

8 likes

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  • 8 likes

Adding songs to queue

PlanPremiumCountryUkDeviceiPhone XROperating SystemiOS 12.1.4 When adding a song to the queue the last song I added doesn’t show when I move a song to the bottom of the queue the other song then appears and the one I moved disappears. There is also a...

Newbie

Plan Premium Country Uk Device iPhone XR Operating System iOS 12.1.4   When adding a song to the queue the last song I added doesn’t show when I move a song to the bottom of the queue t...

558 Views

0 replies

0 likes

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importing songs

PlanPremiumCountryUSADeviceiPad ProOperating SystemiOS 12 My Question or Issuebeen using Spotify for a few years now and I'm now updating my songs here on Spotify to use with Alexa. I have the songs imported but they are showing grayed out and others...

Casual Listener

Plan Premium Country USA Device iPad Pro Operating System iOS 12   My Question or Issue been using Spotify for a few years now and I'm now updating my songs here on Spotify to use with...

Nico

Community Legend

711 Views

1 replies

0 likes

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  • 1 replies
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Why is this song not playing?

PlanPremiumCountryUSADevice(iPhone 5sOperating System(iOS 12.1.4 (the latest updat My Question or IssueThis song will not play for me. I tried uninstalling the app and reinstalling i but it still did not work. It’s doing me a real sad, friends. https...

Newbie

Plan Premium Country USA Device (iPhone 5s Operating System (iOS 12.1.4 (the latest updat   My Question or Issue This song will not play for me. I tried uninstalling the app and reinst...

365 Views

0 replies

0 likes

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Can't see album duration on iOS app

Can't find album duration on ios app since the last upgrade of the app.

Newbie

Can't find album duration on ios app since the last upgrade of the app.

lilitu93

Music Fan

863 Views

1 replies

1 likes

  • 863 Views
  • 1 replies
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Podcast wont refresh

Plan PremiumFree/PremiumCountryNew Zealand DeviceipodOperating SystemIOS 12.1.4 My Question or IssueHi so basically I’m trying to listen to the misfits podcast and I can go to thier twitter and click the link and it will send me to the new episode of...

Casual Listener

Plan Premium Free/Premium Country New Zealand  Device ipod Operating System IOS 12.1.4   My Question or Issue Hi so basically I’m trying to listen to the misfits podcast and I can...

Ilikefood-

Casual Listener

1412 Views

2 replies

0 likes

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  • 2 replies
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Deactivate recommended music

PlanPremiumCountryUSA Device(iPhone x, MacBook Pro late 2011)Operating System(iOS 11.4) My Question or IssueI’ve tried everything humanly possible and troubleshoot it everything to get rid of the recommended music on my playlist. I have over 50 songs...

Visitor

Plan Premium Country USA   Device (iPhone x, MacBook Pro late 2011) Operating System (iOS 11.4)   My Question or Issue I’ve tried everything humanly possible and troubleshoot it ...

406 Views

0 replies

0 likes

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No songs in library

This new update is terrible. The options in my library are: playlists, artists (which is empty), and albums. Where did songs go? I only like a few songs off an album and would often put the songs from my library on shuffle and let it play. Now I can’...

Casual Listener

This new update is terrible. The options in my library are: playlists, artists (which is empty), and albums. Where did songs go? I only like a few songs off an album and would often put the songs fro...

0k_eibzy-389a

Casual Listener

2480 Views

3 replies

15 likes

  • 2480 Views
  • 3 replies
  • 15 likes

lost my saved songs.

PlanPremiumCountryUSA DeviceiPhone 6s Operating SystemIOS 10My Question or Issue:this latest update is by far the biggest step back in the companies progress to make the app more accessible and user friendly. Instead of finding an Artist you’ve saved...

Newbie

  Plan Premium Country USA   Device iPhone 6s  Operating System IOS 10 My Question or Issue: this latest update is by far the biggest step back in the companies progress to ...

sunshine2121

Casual Listener

1481 Views

1 replies

9 likes

angry user
update problem
  • 1481 Views
  • 1 replies
  • 9 likes