Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14430 Views
  • 1 replies
  • 1 likes
  • 14430 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83523 Views
  • 125 replies
  • 33 likes
  • 83523 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19492 Views
  • 8 replies
  • 0 likes
  • 19492 Views
  • 8 replies
  • 0 likes

Numerous glitches on most recent update. FIX!!!!!!!

PlanPremiumCountry USADeviceiPhone SEOperating System(iOS 10 My Question or IssueMy spotify app has become nearly unusable since the last few updates. For starters, the Que system is all messed up, as it will become unordered right after I order ever...

  • Regular
  • Plan Premium Country  USA Device iPhone SE Operating System (iOS 10   My Question or Issue My spotify app has become nearly unusable since the last few updates.  For starters...
  • Loxer
  • Spotify Star
  • 1861 Views
  • 1 replies
  • 0 likes
  • 1861 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Now Playing" not updating in queue

The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped. The same song is listed under the “Now Playing” heading indefinitely — or until I either ex...

  • Visitor
  • The queue (i.e. the screen accessed by clicking the little button in the top-right of the player window) isn’t updating on iOS as songs are played or skipped.   The same song is listed under...
  • cfarrell1898
  • Regular
  • 1300 Views
  • 9 replies
  • 0 likes
  • 1300 Views
  • 9 replies
  • 0 likes

IOS Full Screen Album art

I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!!When do we get these for all playlists ???

  • Gig Goer
  • I only get full screen album art on TODAY TOP HITS Playlist and it looks cool !!! When do we get these for all playlists ???        
  • sdschramm
  • Roadie
  • 4011 Views
  • 2 replies
  • 0 likes
  • 4011 Views
  • 2 replies
  • 0 likes

How am I streaming my local files (on my windows PC) from my iPhone?

I know this title probably makes no sense at all. But I'll try my best to explain what I mean here. If you enlarge this screenshot above, you can see that there are some tracks in this playlist where the artist names are grey (obviously that means th...

ueW2vDR playlist.png applemusic.png
  • Casual Listener
  • I know this title probably makes no sense at all. But I'll try my best to explain what I mean here.   If you enlarge this screenshot above, you can see that there are some tracks in this p...
  • Loxer
  • Spotify Star
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Bringing up queue on new update?

PlanPremiumCountry USADeviceiPhone 6sOperating SystemiOS 10 My Question or IssueDo I really have to press two separate buttons now to bring up the queue instead of just hitting the top right corner? This is annoying as I use the queue a lot and never...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6s Operating System iOS 10   My Question or Issue Do I really have to press two separate buttons now to bring up the queue instead of just ...
  • Loxer
  • Spotify Star
  • 1498 Views
  • 1 replies
  • 0 likes
  • queue
  • 1498 Views
  • 1 replies
  • 0 likes

Solved!! Hi can't download Spotify

tried from the App Store and I don't have latest version My Question or Issue

  • Casual Listener
  • tried from the App Store and I don't have latest version    My Question or Issue  
  • Loxer
  • Spotify Star
  • 3493 Views
  • 3 replies
  • 0 likes
  • 3493 Views
  • 3 replies
  • 0 likes

[BUG] Discover Weekly not remembering Likes & Dislikes

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or IssueI believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "dislike" that I make on my phone aren't recorded. When I "dislike" a song, it doe...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue I believe I've found a bug in the Discover Weekly feature. Any indication of "like" and "...
  • Loxer
  • Spotify Star
  • 569 Views
  • 3 replies
  • 2 likes
  • 569 Views
  • 3 replies
  • 2 likes

App crashes and each time restarts it plays the same song every single time.

My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or if I close the app and open it back up, it doesn’t...

  • Newbie
  • My iPhone App crashes and each time I open the app again, it then restarts and plays one particular song every single time this issue occurs. It doesn’t play the song I was recently listening too. Or...
  • Loxer
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue issue

PlanPremiumCountryUSA DeviceiPhone 7 PlusOperating SystemiOS 10 My Question or Issue When I add or move songs from the shuffle list into the queue, I can't then go delete songs from the shuffle list. I press the delete button and it registers that I ...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 7 Plus Operating System iOS 10   My Question or Issue  When I add or move songs from the shuffle list into the queue, I can't then go ...
  • Loxer
  • Spotify Star
  • 1507 Views
  • 7 replies
  • 2 likes
  • 1507 Views
  • 7 replies
  • 2 likes

Playlist shows up on mobile, but not the songs

Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!

  • Newbie
  • Using my laptop, I downloaded some mp3s onto Spotify and made them into a playlist. When I tried to play them on my phone, The playlist showed up, but not the songs. HELP!!
  • Loxer
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution BMW Spotify in F30 on iDrive 4 - Fast forward feature broken?

Hello everybody! I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4.A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio unit doesn't work anymore when listening to music through USB...

  • Newbie
  • Hello everybody!   I drive a BMW F30 3-Series with the NBT Headunit, running iDrive 4. A few months ago, I noticed that the fast forward feature, using the 'back'/forward buttons on the radio...
  • Hyperlink
  • Newbie
  • 2055 Views
  • 2 replies
  • 0 likes
  • 2055 Views
  • 2 replies
  • 0 likes

Queueing music doesn’t show, organising queue doesn’t work

PlanPremiumCountry DeviceIphone 7 Operating systemiOS My Question or Issuewhen i queue music, one doesn’t show. And when i reorganise the music in the queue, it doesn’t play in that new order.

  • Newbie
  • Plan Premium Country   Device Iphone 7   Operating system iOS   My Question or Issue when i queue music, one doesn’t show. And when i reorganise the music in the queue, it d...
  • Loxer
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

How to share a Spotify URL on a playlist in Spotify on iPhone 6?

PlanFree/PremiumCountry SwedenDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to share Spotify URL of my playlists on iPhone 6? Best regards. Kristoffer

  • Music Fan
  • Plan Free/Premium Country  Sweden Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How to share Spotify URL of my playlists o...
  • Loxer
  • Spotify Star
  • 7984 Views
  • 3 replies
  • 1 likes
  • 7984 Views
  • 3 replies
  • 1 likes

AIRPLAY DIRECT

HELLO I have a speaker (libratone classic zip) connected via wifi to my phone iphone 6s, connected wifi but without access to internet.when I try to use Spotify, it gives me access only to downloaded tracks, not having access to internet via wifi.is ...

  • Music Fan
  • HELLO  I have a speaker (libratone classic zip) connected via wifi to my phone iphone 6s, connected wifi but without access to internet. when I try to use Spotify, it gives me access only to d...
  • Loxer
  • Spotify Star
  • 1279 Views
  • 22 replies
  • 0 likes
  • 1279 Views
  • 22 replies
  • 0 likes

Superuser Contribution Artist shows downloaded Songs and not the Artist

PlanPremiumCountrySwitzerlandDeviceiPhone 8Operating SystemiOS 11 My Question or IssueIf I select Artists and then select an Artist from my List (followed Artists) if I have downloaded Songs from this Artist I get the List of this Songs. If not I geh...

  • Newbie
  • Plan Premium Country Switzerland Device iPhone 8 Operating System iOS 11   My Question or Issue If I select Artists and then select an Artist from my List (followed Artists) if I have&...
  • Peter
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

IOS Do noy play this song again

The new design for the spotify free account is way to cool ...I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening to ... All songs that you have blocked will be availab...

  • Gig Goer
  • The new design for the spotify free account is way to cool ... I really like the Do not play this song again feature which helps a lot cutting down unwanted songs in any playlist you are listening t...
  • Loxer
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Possible Bug: Queue Not Properly Working

PlanFree/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem)Country USADeviceiPhone 7Operating SystemiOS 12 My Question or IssueI have been using Spotify for awhile and have never had this issue. When...

  • Newbie
  • Plan Free/Premium Version 8.4.xx (was using 8.4.70 and just updated today to 8.4.71, still having same problem) Country  USA Device iPhone 7 Operating System iOS 12   My Question o...
  • Loxer
  • Spotify Star
  • 2563 Views
  • 2 replies
  • 12 likes
  • 2563 Views
  • 2 replies
  • 12 likes

Superuser Contribution iOS app forgets what was playing

1. Open the Spotify app2. Start playing something. An album, playlist, anything.3. Stop playing music for a few hours.4. Open the Spotify app and the screenwill display your place within whatever song was playing when you last had the app open.5. A f...

  • Casual Listener
  • 1. Open the Spotify app 2. Start playing something.  An album, playlist, anything. 3. Stop playing music for a few hours. 4. Open the Spotify app and the screenwill display your place within ...
  • Katerina
  • Spotify Legend
  • 942 Views
  • 5 replies
  • 4 likes
  • 942 Views
  • 5 replies
  • 4 likes

Can’t add or remove songs from queue

PlanPremium FamilyCountry USADeviceiPhone 6s PlusiPhone 6 PlusiPhone 5siPhone SEiPhone 7 PlusiPhone 6Operating SystemiOS 11.4.1 My spotify queue has not been working correctly. When I add or change the order of the songs in my queue/up next, spotify ...

  • Casual Listener
  •   Plan Premium Family Country  USA Device iPhone 6s Plus iPhone 6 Plus iPhone 5s iPhone SE iPhone 7 Plus iPhone 6 Operating System iOS 11.4.1   My spotify queue has not ...
  • Loxer
  • Spotify Star
  • 960 Views
  • 6 replies
  • 0 likes
  • 960 Views
  • 6 replies
  • 0 likes