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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236077 Views

27 replies

5 likes

  • 236077 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117494 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2641 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305051 Views

62 replies

16 likes

  • 305051 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130436 Views

19 replies

38 likes

  • 130436 Views
  • 19 replies
  • 38 likes

Certain songs won’t play

PlanPremiumCountryU.S DeviceiPhone 6Operating SystemiOS 12 My Question or IssueCertain songs won’t play when I tap them. The songs aren’t greyed out and are definitely available, they used to play early in my subscription. When i tap the song (ex: EV...

Visitor

  Plan Premium Country U.S   Device iPhone 6 Operating System iOS 12   My Question or Issue Certain songs won’t play when I tap them. The songs aren’t greyed out and are de...

620 Views

0 replies

0 likes

  • 620 Views
  • 0 replies
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Solved!! Adding a whole album to my queue.

PlanPremiumCountryUsaDeviceiPhone 8Operating SystemiOS 10 My Question or Issue The option to add an album to my queue has disappeared. How do I add an album to my queue?

Casual Listener

  Plan Premium Country Usa Device iPhone 8 Operating System iOS 10   My Question or Issue   The option to add an album to my queue has disappeared. How do I add an album to...

Fallenposters

Casual Listener

8362 Views

4 replies

0 likes

  • 8362 Views
  • 4 replies
  • 0 likes

Problems with Audiobooks

PlanPremium StudentCountryGermanyDeviceiPod touchOperating System(iOS, Software 12.2) My Question or IssueI enjoy listening to audiobooks on Spotify. But since last week, most of the audiobooks don't work anymore. I always get the notification "somet...

Newbie

Plan Premium Student Country Germany Device iPod touch Operating System (iOS, Software 12.2)   My Question or Issue I enjoy listening to audiobooks on Spotify. But since last week, mos...

513 Views

0 replies

0 likes

  • 513 Views
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Spotify only showing full albums and the artist page instead of my saved artist whenever i'm online

PlanPremiumCountryEnglandDeviceIphone 7Operating System(iOS 12 My Question or IssueHi whenever I click on an album online it only shows the full album not the songs I have saved and whenever I click on the artist on my libary it takes me to the artis...

Visitor

Plan Premium Country England Device Iphone 7 Operating System (iOS 12   My Question or Issue Hi whenever I click on an album online it only shows the full album not the songs I have sa...

paulgag04

Casual Listener

4263 Views

9 replies

21 likes

  • 4263 Views
  • 9 replies
  • 21 likes

Liking a song and downloading it are synonymous!?!?

PlanPremiumCountryUnited States Of AmericaDeviceiPhone XSOperating SystemIOS10 My Question or IssueI find it extremely obnoxious that I can’t download an album to listen to offline without the app also instantaneously liking every single song on that...

Newbie

Plan Premium Country United States Of America Device iPhone XS Operating System IOS10   My Question or Issue I find it extremely obnoxious that I can’t download an album to listen to o...

4123 Views

0 replies

30 likes

  • 4123 Views
  • 0 replies
  • 30 likes

Solved!! What does the "no/prohibited" icon do in the daily mix player screen?

When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the song to the library. - What does the "no/prohibited"...

Casual Listener

When I go into a daily mix and hit “Play”, the music player overlay has two icons to the sides of the music controls: “heart” icon on the left and a "no/prohibited" on the right. The heart adds the s...

Loxer

Community Legend

4817 Views

1 replies

0 likes

  • 4817 Views
  • 1 replies
  • 0 likes

Behind the Lyrics changed for no reason. UI changed for no reason.

PlanPremiumCountryUnited KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12.My Question or IssueSpotify has been changing the app experience for the last year without any knowledge or consent. First, in November, the app experience went fr...

Roadie

  Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12. My Question or Issue Spotify has been changing the app experience for the last year wit...

1834 Views

0 replies

3 likes

Behind the lyrics
Help
Spotify
support
  • 1834 Views
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Superuser Contribution Bad Bluetooth sound quality iOS 12

PlanPremium DeviceiPhone Xs Max Operating SystemiOS 12 My Question or IssueReceived my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth the quality is really bad, I guess it is a IOS12 issue.It sounds like the music is very ...

Regular

Plan Premium   Device iPhone Xs Max   Operating System iOS 12   My Question or Issue Received my Xs Max today and when I use Spotify to playback in my BMW i3 via bluetooth th...

Ashhong1

Regular

37947 Views

91 replies

6 likes

  • 37947 Views
  • 91 replies
  • 6 likes

[iOS][Music] IOS12 bluetooth volume in-app

In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when using the headset and in fact the volume at the lowest...

Newbie

In IOS12 when using Jabra Evolve65 BT-headset, the Spotify app does not let control the dedicated headset volume but will control the phone volume. This means that the volume must be set low when usi...

Loxer

Community Legend

1223 Views

1 replies

0 likes

iOS
Music
  • 1223 Views
  • 1 replies
  • 0 likes

Blocking artists

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueWhy is there not a ‘block artist’ option for iPhones on Spotify. So annoying hearing artists whose music I hate in my playlists and there’s no way of blockin...

Casual Listener

Plan Premium Country United Kingdom Device iPhone X Operating System iOS 12.1.4   My Question or Issue Why is there not a ‘block artist’ option for iPhones on Spotify. So annoying hear...

Loxer

Community Legend

1343 Views

1 replies

0 likes

Android
Block Songs and or Artist
iOS 12
iphone
iphone x
Samsung
  • 1343 Views
  • 1 replies
  • 0 likes

Local files do not transfer to iphone

PlanPremiumCountryHong KongDeviceiphone SE/mac air late 2015Operating Systemios 12.1.2/os x 10.11.6 My Question or IssueI have a few mp3 files on a playlist that is set to download on both my mac and my phone. Recently (yesterday i think) it broke en...

Casual Listener

Plan Premium Country Hong Kong Device iphone SE/mac air late 2015 Operating System ios 12.1.2/os x 10.11.6   My Question or Issue I have a few mp3 files on a playlist that is set to do...

Nico

Community Legend

971 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Cant download maximum amount of songs reached

PlanPremiumCountry USADeviceiPhone 6Operating SystemiOS 10 My Question or Issue I have reached the maximum amount of downloads reached, I went through and deleted all the downloads I could find, logged out and reinstalled and nothing has fixed this i...

Roadie

  Plan Premium Country  USA Device iPhone 6 Operating System iOS 10   My Question or Issue  I have reached the maximum amount of downloads reached, I went through ...

Peter

Spotify Legend

5300 Views

9 replies

1 likes

downloads
maximum downloads
Playlists
songs
  • 5300 Views
  • 9 replies
  • 1 likes

Search function not returning all related songs?

PlanPremiumCountryUKDeviceiPhone XOperating System(iOS12) My Question or IssueIn the last week I’ve noticed when searching for the name of an artist on a playlist I’m getting less results than I’ve gotten for pretty much the whole other time I’ve use...

Casual Listener

Plan Premium Country UK Device iPhone X Operating System (iOS12)   My Question or Issue In the last week I’ve noticed when searching for the name of an artist on a playlist I’m getting...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Saved songs in albums

PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 12 My Problem When I go to my albums library screen on the app, if I click on an album that I only have a few songs saved from, it no longer only shows the ones I have saved it shows all the tr...

Casual Listener

  Plan Premium Country USA Device (iPhone SE Operating System iOS 12   My Problem    When I go to my albums library screen on the app, if I click on an album that I o...

875 Views

0 replies

5 likes

Albums
Albums List
downloads
Interface
  • 875 Views
  • 0 replies
  • 5 likes

Cover art not appearing for local music?

It’s not appearing even though I’ve updated the cover art on iTunes.

Newbie

It’s not appearing even though I’ve updated the cover art on iTunes.

413 Views

0 replies

1 likes

  • 413 Views
  • 0 replies
  • 1 likes

Cant stop song from playing!

Hi, I really need help!My Spotify keeps playing same song over and over. I cant stop it! When I choose another song it plays for ten seconds and then return to the same song!It happens om my iPhone and google chromecast...I’ve tried to delete app and...

Newbie

Hi, I really need help! My Spotify keeps playing same song over and over. I cant stop it! When I choose another song it plays for ten seconds and then return to the same song! It happens om my iPho...

Nico

Community Legend

1031 Views

1 replies

1 likes

  • 1031 Views
  • 1 replies
  • 1 likes

Cant open Album on iPhone XS

My Question or IssueUsing my iPhone XS I have the problem that while trying to open an album I sometimes receive the notification that something went wrong and I have to try later (see the attached screenshot). The strange thins about that is, that t...

Newbie

My Question or Issue Using my iPhone XS I have the problem that while trying to open an album I sometimes receive the notification that something went wrong and I have to try later (see the attached...

maben_88

Newbie

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Cant see all albums on artist

PlanPremiumCountryEurope DeviceiPhone SEOperating SystemiOS 12 latest Version My Question or IssueSince the update from a couple of month ago, when they introduced discography, i cant see all album on artists if they have more tha 100. Is that a bug ...

Casual Listener

Plan Premium Country Europe   Device iPhone SE Operating System iOS 12 latest Version   My Question or Issue Since the update from a couple of month ago, when they introduced dis...

780 Views

0 replies

1 likes

  • 780 Views
  • 0 replies
  • 1 likes

Accidentally deleted song from playlist

I have premium spotify on my iPhone 6S and recently recevied an update. In this update if you are inside one of your playlist and click on the more button on the right side of each individual song then a couple of options appear. Now a new option has...

Casual Listener

I have premium spotify on my iPhone 6S and recently recevied an update.  In this update if you are inside one of your playlist and click on the more button on the right side of each individual ...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Spotify won’t load on the dash of my car

Hi, I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable to cotrol spotify via the dash board. Spotify plays in my car...

Casual Listener

Hi,   I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable t...

HelenS2

Casual Listener

1937 Views

3 replies

1 likes

  • 1937 Views
  • 3 replies
  • 1 likes