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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46085 Views

45 replies

11 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112962 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2174 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303511 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129317 Views

19 replies

38 likes

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  • 19 replies
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Cant see all albums on artist

PlanPremiumCountryEurope DeviceiPhone SEOperating SystemiOS 12 latest Version My Question or IssueSince the update from a couple of month ago, when they introduced discography, i cant see all album on artists if they have more tha 100. Is that a bug ...

Casual Listener

Plan Premium Country Europe   Device iPhone SE Operating System iOS 12 latest Version   My Question or Issue Since the update from a couple of month ago, when they introduced dis...

766 Views

0 replies

1 likes

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Accidentally deleted song from playlist

I have premium spotify on my iPhone 6S and recently recevied an update. In this update if you are inside one of your playlist and click on the more button on the right side of each individual song then a couple of options appear. Now a new option has...

Casual Listener

I have premium spotify on my iPhone 6S and recently recevied an update.  In this update if you are inside one of your playlist and click on the more button on the right side of each individual ...

523 Views

0 replies

0 likes

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Spotify won’t load on the dash of my car

Hi, I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable to cotrol spotify via the dash board. Spotify plays in my car...

Casual Listener

Hi,   I’m hoping someone will have the answer to this - I have an 09 Mini Cooper which runs Spotify through a y cable - this has always worked fine expect the past 2 weeks or so, I am unable t...

HelenS2

Casual Listener

1925 Views

3 replies

1 likes

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  • 1 likes

Clicking on Artist name.

PlanPremiumCountryIsraelDeviceIPhone 7 PlusOperating SystemIOS 12 My Question or IssueI don't know if it's a bug, but when there are two or more artist that created a song and I want to reach their pages (in my Phone not in the software) the second I...

Casual Listener

Plan Premium Country Israel Device IPhone 7 Plus Operating System IOS 12   My Question or Issue I don't know if it's a bug, but when there are two or more artist that created a song an...

Loxer

Community Legend

921 Views

1 replies

0 likes

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  • 1 replies
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How to only show songs I like not full abums

So I use Spotify on my iPhone X and I like to search for my music via albums where I can see all the songs I’ve liked, however now when I click on an album where I have only liked 1 or 2 songs the entire album shows up and I don’t want it to, any clu...

Newbie

So I use Spotify on my iPhone X and I like to search for my music via albums where I can see all the songs I’ve liked, however now when I click on an album where I have only liked 1 or 2 songs the en...

671 Views

0 replies

6 likes

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Display doesn’t turn off when connected via bluetooth

HiI have experienced that for a long time and is still not fixed.when I’m connected via Bluetooth ( speakers or headphones) and Spotify on the background, sometimes I lock my phone and after that if got one notification or if I touch the display, the...

Casual Listener

Hi I have experienced that for a long time and is still not fixed. when I’m connected via Bluetooth ( speakers or headphones) and Spotify on the background, sometimes I lock my phone and after that...

659 Views

0 replies

0 likes

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I lost the option to just "save" songs

PlanPremiumCountry USADevice(iPhone) My Question or Issue All of a sudden today, I no longer see the option to just "save" a song to my general library. I click on the three dots which are now on the top instead of next to the song, and it will only ...

Newbie

Plan Premium Country  USA Device (iPhone)     My Question or Issue  All of a sudden today, I no longer see the option to just "save" a song to my general library. I click...

annieflanagan

Newbie

6742 Views

2 replies

3 likes

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Solved!! Radio Thumbs Up & Down Are Gone

PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1.3 My Question or Issue Hi, when I go to a song and tap the three dots to select "Go To Radio", it brings me to what looks like a playlist. When I listen to the songs here there is no l...

Casual Listener

Plan Premium Country  USA Device iPhone XS Max Operating System iOS 12.1.3   My Question or Issue  Hi, when I go to a song and tap the three dots to select "Go To Radio", it ...

MacAaroni

Newbie

5365 Views

8 replies

13 likes

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  • 8 replies
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Open Spotify URI on iOS app without autoplaying or affecting playback

I am using the following Swift code to open a Spotify URI on iOS, which always autoplays the track: let spotifyURI = "spotify:track:"if let url = URL(string: spotifyURI) { UIApplication.shared.open(url)} Is there a way to open Spotify without affecti...

Regular

I am using the following Swift code to open a Spotify URI on iOS, which always autoplays the track:   let spotifyURI = "spotify:track:<some track uri>" if let url = URL(string: spotifyU...

2494 Views

0 replies

0 likes

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Music

PlanFreeCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueOne song that I liked won’t play. When I search it on the search bar, it doesn’t show up, but if I search it on Google, Spotify will say that the song is there. ...

Newbie

Plan Free Country United States Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue One song that I liked won’t play. When I search it on the search bar, it doesn’t show...

386 Views

0 replies

0 likes

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Why is there no thumbs up on the Apple Watch app?

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play a Spotify radio station and view the currently playing song on my Apple Watch it gives me the option to select heart but not thumbs up. D...

Newbie

Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   When I play a Spotify radio station and view the currently p...

484 Views

0 replies

0 likes

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Scrub bar not working properly - iOS 12.1.4

My Question or IssueMy scrub bar doesn't appear to be working properly when skipping between tracks; the next song will appear to start half way through, or the full length of the song won't be displayed on the scrub bar. See video below (with sound)...

Regular

My Question or Issue My scrub bar doesn't appear to be working properly when skipping between tracks; the next song will appear to start half way through, or the full length of the song won't be dis...

tweeters

Regular

1333 Views

1 replies

0 likes

progress bar
scrubbing
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Skipping songs doesn't work well in the 'Motivation Mix' playlist

Hi, Today I found an annoying issue in the ‘Motivation Mix’ playlist. When I’m shuffling or skipping songs in this playlist, doesn’t matter if it’s my iPhone, iPad or Mac, the songs won’t play at the time you pushed the next button. For instance, the...

Newbie

Hi,    Today I found an annoying issue in the ‘Motivation Mix’ playlist. When I’m shuffling or skipping songs in this playlist, doesn’t matter if it’s my iPhone, iPad or Mac, the songs wo...

593 Views

0 replies

1 likes

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Solved!! weird app

PlanPremium (Family)CountryItalyDeviceiPhone 6 My Question or IssueI see a weird screen when i search songs and playlists, can I adjust it?

Visitor

Plan Premium (Family) Country Italy Device iPhone 6   My Question or Issue I see a weird screen when i search songs and playlists, can I adjust it?

Koningpaul

Music Fan

1480 Views

2 replies

0 likes

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Can't have more than 50 songs in album

I'm trying to listen to the 50th anniversary of White Album by Beatles which is 107 songs but I can just access 50. This is breaking issue for me without fix. Please help.PlanPremiumCountry Deviceiphone7Operating Systemios11

Casual Listener

I'm trying to listen to the 50th anniversary of White Album by Beatles which is 107 songs but I can just access 50. This is breaking issue for me without fix. Please help. Plan Premium Country &n...

Bittencourt

Spotify Star

2016 Views

10 replies

1 likes

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No library in my account on iOS

PlanPremiumCountryUKDevice(iPhone X)Operating System(iOS 12.1.4) My Question or IssueHello!When I log in into my account from any iOS device I don't have my library.What could it be?When I login to my gf's account on the same devices it appears.To ex...

Newbie

Plan Premium Country UK Device (iPhone X) Operating System (iOS 12.1.4)   My Question or Issue Hello! When I log in into my account from any iOS device I don't have my library. What ...

Loxer

Community Legend

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

ios app always freezing

so idk if this is an issue with anyone else but the spotify app on my phone is constantly freezing on me. if i suspend the app for even a second it will freeze and not respond at all. it usually starts responding after a few seconds to a few minutes ...

Casual Listener

so idk if this is an issue with anyone else but the spotify app on my phone is constantly freezing on me. if i suspend the app for even a second it will freeze and not respond at all. it us...

Loxer

Community Legend

598 Views

1 replies

0 likes

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Solved!! Local Files

PremiumIOS 12.1.4iPad Pro, iPhone X, MacBook (High Sierra) Hi I'm going around in circles and getting nowhere. Searching for help usually gets you totally unhelpful advice from 2012. Anyway, I have been trying to get my Local Files onto my iPhone/iPa...

Casual Listener

Premium IOS 12.1.4 iPad Pro, iPhone X, MacBook (High Sierra)   Hi   I'm going around in circles and getting nowhere. Searching for help usually gets you totally unhelpful advice from ...

paulrgmusic

Casual Listener

923 Views

1 replies

0 likes

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Issue with recently played

Since yesterday every time I click an artist from my recently played list, it brings me to the artist's entire discography instead of just my saved songs. Is this part of a new update or a bug? Either way its extremely annoying and wanted to know if ...

Casual Listener

Since yesterday every time I click an artist from my recently played list, it brings me to the artist's entire discography instead of just my saved songs. Is this part of a new update or a bug? Eithe...

Caville

Music Fan

894 Views

3 replies

1 likes

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What happened to my library?

Plan/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.1.4 My Question or IssueWhat happened to Spotify?!?!?I can’t go through my library!! It’s all in ONE giant playlist called “liked songs”? Terrible. They removed the alphabetical searching bar...

Newbie

  Plan /Premium Country USA Device iPhone 7 Operating System iOS 12.1.4   My Question or Issue What happened to Spotify?!?!? I can’t go through my library!! It’s all in ONE gian...

871 Views

0 replies

5 likes

  • 871 Views
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