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Disappearing Playback Options

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Disappearing Playback Options

stXsummer

This is the second time it’s happened to me in 2 months and just wanted to post here to shine some light on it so it can get fixed 😁

 

Plan

Premium

Country

Australia

Device

iPhone XS

Operating System

iOS 12.2

 

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Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Loxer

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

stXsummer

Hey there loxer, I’ve restarted my device and it seems fine now, thank you! πŸ™‚

As I said, I wanted to post it here so maybe Spotify themselves would notice this bug and maybe fix it in a later date.

Loxer

Hey @stXsummer,

 

Glad you fixed it!

 

If you need help with anything else you know where to ask now πŸ™‚

 

Have a great day.

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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