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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29527 Views

40 replies

9 likes

  • 29527 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94259 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

962 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293500 Views

60 replies

15 likes

  • 293500 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123572 Views

19 replies

38 likes

  • 123572 Views
  • 19 replies
  • 38 likes

No songs in library

This new update is terrible. The options in my library are: playlists, artists (which is empty), and albums. Where did songs go? I only like a few songs off an album and would often put the songs from my library on shuffle and let it play. Now I can’...

Casual Listener

This new update is terrible. The options in my library are: playlists, artists (which is empty), and albums. Where did songs go? I only like a few songs off an album and would often put the songs fro...

0k_eibzy-389a

Casual Listener

2433 Views

3 replies

15 likes

  • 2433 Views
  • 3 replies
  • 15 likes

lost my saved songs.

PlanPremiumCountryUSA DeviceiPhone 6s Operating SystemIOS 10My Question or Issue:this latest update is by far the biggest step back in the companies progress to make the app more accessible and user friendly. Instead of finding an Artist you’ve saved...

Newbie

  Plan Premium Country USA   Device iPhone 6s  Operating System IOS 10 My Question or Issue: this latest update is by far the biggest step back in the companies progress to ...

sunshine2121

Casual Listener

1450 Views

1 replies

9 likes

angry user
update problem
  • 1450 Views
  • 1 replies
  • 9 likes

Import audio books doesn't upload

Hi, on my macbook I added a local source to add some purchased mp3 files. They are paid and not ilegal. I added them to a playlist and activated dowloading. On my iPhoneX I can see the playlist and the playlist says the right number of files, but whe...

Newbie

Hi,   on my macbook I added a local source to add some purchased mp3 files. They are paid and not ilegal. I added them to a playlist and activated dowloading.   On my iPhoneX I can see ...

721 Views

0 replies

0 likes

  • 721 Views
  • 0 replies
  • 0 likes

New Discography not displaying all albums?!

Plan: PremiumDevice: iPhone XS, iOS 12.xy (latest) My Issue Since 2 days, the albums view coming from the artist's page was changed. I used to be able to scroll through all albums of a particular artist. Now, the alphabetical list stops after approx ...

Casual Listener

Plan: Premium Device: iPhone XS, iOS 12.xy (latest)  My Issue  Since 2 days, the albums view coming from the artist's page was changed. I used to be able to scroll through all ...

Bpreynolds1

Newbie

4662 Views

12 replies

7 likes

  • 4662 Views
  • 12 replies
  • 7 likes

Searching for track in library results in blank search bar

PlanPremiumCountryHong KongDeviceiPhone 8Operating SystemiOS 12.1.4 Spotify iOS version 8.4.98 My Question or IssueWhen I search for a track in the songs view in the Your Library tab, when I search for a track when another track is playing, the seach...

Newbie

Plan Premium Country Hong Kong Device iPhone 8 Operating System iOS 12.1.4   Spotify iOS version 8.4.98   My Question or Issue When I search for a track in the songs view in the...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

how to change recent artists from most popular songs to my songs

Plan Premium Country U.S. Device iphone 6sOperating System iOS 12 My Question or IssueI want to be able to sort my recently played list on the Your Library tab from an artist's most popular songs/page to my saved songs. Sometimes the app changes rand...

Newbie

Plan Premium   Country U.S.   Device iphone 6s Operating System iOS 12      My Question or Issue I want to be able to sort my recently played list on the Your Librar...

500 Views

0 replies

2 likes

  • 500 Views
  • 0 replies
  • 2 likes

Last song in queue is invisible

PlanPremiumCountryCanadaDevice(iPhone 6)Operating System(iOS 12.1.4 My Question or IssueWhenever I queue song(s), the last song in the queue is invisible. I cannot remove it or move it around unless I put a song ahead of it so it isn’t the last song,...

Newbie

Plan Premium Country Canada Device (iPhone 6) Operating System (iOS 12.1.4   My Question or Issue Whenever I queue song(s), the last song in the queue is invisible. I cannot remove it ...

655 Views

0 replies

0 likes

Queue bug
  • 655 Views
  • 0 replies
  • 0 likes

Sort playlist by "recently added" is missing

PlanPremiumCountryUSADeviceiPhone 8Operating System12.0.1My Question or IssueI no longer have the option to sort my playlist by "recently added". I've used it for years, but it's disappeared. I have a premium family subscription.

Newbie

Plan Premium Country USA Device iPhone 8 Operating System 12.0.1 My Question or Issue I no longer have the option to sort my playlist by "recently added". I've used it for years, but it's di...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
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Songs Autoload to Queue from Playlist they were Removed From.

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.4 My Question or IssueAfter removing all songs from the "Songs" playlist and removing the downloaded songs from my phone the entire playlist is still queueing up automatically on mobile and...

Casual Listener

Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.4   My Question or Issue After removing all songs from the "Songs" playlist and removing the downloaded songs from m...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Recommended Songs on personal playlist

PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 12My Question or IssueA day or so ago I noticed that I am getting recommended songs at the end of all my personal playlist. I know this was a thing on desktop I didn't like it so I have it toggl...

Casual Listener

Plan Premium Country USA Device iPhone 8+ Operating System iOS 12 My Question or Issue A day or so ago I noticed that I am getting recommended songs at the end of all my personal playlist. I...

i31mtd-_wq4r

Casual Listener

2337 Views

2 replies

0 likes

  • 2337 Views
  • 2 replies
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Daily Mix 1 stuck won't change

PlanPremiumCountryUSDeviceIphone X, Dell PC, Amazon EchoOperating System(iOS 12.4 Win 10) My Question or IssueAbout 2 months ago my account was hacked by someone who really loves Spanish techno, I resolved that and changed my password etc. However si...

Casual Listener

  Plan Premium Country US Device Iphone X, Dell PC, Amazon Echo Operating System (iOS 12.4 Win 10)   My Question or Issue About 2 months ago my account was hacked by someone who ...

robwatford

Casual Listener

1012 Views

1 replies

3 likes

  • 1012 Views
  • 1 replies
  • 3 likes

Every Artists discography not showing up on their page

PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12 My Question or IssueSince the new update, when you visit an artist’s page their discography isn’t showing up. You only have playlists they appear on, what fans also like a...

Regular

Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12   My Question or Issue Since the new update, when you visit an artist’s page their discography isn...

Pieterr

Gig Goer

4298 Views

10 replies

10 likes

  • 4298 Views
  • 10 replies
  • 10 likes

Song / Artist radio where?

Where can I create a song / artist radio? I can't find the feature anymore... PlanFreeCountrySwitzerlandDevice(iPhone X)Operating System(iOS 12.1.4)

Casual Listener

Where can I create a song / artist radio? I can't find the feature anymore...   Plan Free Country Switzerland Device (iPhone X) Operating System (iOS 12.1.4)  

rggjan

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

Cant play podcast

PlanPremiumCountryThailand DeviceiPhone 6sOperating SystemiOS 10 My Question or IssueWhy is podcast not available here? It was fine couple days ago.

Casual Listener

  Plan Premium Country Thailand   Device iPhone 6s Operating System iOS 10   My Question or Issue Why is podcast not available here? It was fine couple days ago.

Nico

Community Legend

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Solved!! Apple CarPlay issues

Plan: PremiumCountry:US Device: iPhone 10Operating System: iOS 12.1.4 My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay interface to start Spotify, the app shows three tabs, but never populates the data. I also...

Casual Listener

  Plan: Premium Country:US   Device: iPhone 10 Operating System: iOS 12.1.4   My 2017 Audi A4 has Apple CarPlay. A few times a week, when attempting to use the CarPlay...

mrisoli

Casual Listener

20810 Views

2 replies

7 likes

  • 20810 Views
  • 2 replies
  • 7 likes

Albums on Spotify not appearing on artists page.

A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone Temple Piolets. This is the second album I found l...

Newbie

A couple of albums I have had saved are still on Spotify and still work but do not appear anywhere if you go to the artists page. The one I just found is the basic unmastered version of Core by Stone...

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
  • 1 likes

Songs Category Gone

PlanPremiumCountry Device(iPhone 10)Operating System(iOS 10) My Question or IssueHey all,Noticed that after the iOS update a couple of days ago that the Songs category is gone. I liked to filter this category by downloads, go offline and then listen ...

Regular

Plan Premium Country   Device (iPhone 10) Operating System (iOS 10)   My Question or Issue Hey all, Noticed that after the iOS update a couple of days ago that the Songs category...

cjones1000

Regular

2590 Views

5 replies

3 likes

  • 2590 Views
  • 5 replies
  • 3 likes

Wifi problem

PlanFreeCountryTurkeyDeviceİphone XS MacOperating SystemİOS 12 My Question or Issue Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app with my wifi connection my start page is loading like 10 seconds but if I use my ce...

Newbie

Plan Free Country Turkey Device İphone XS Mac Operating System İOS 12   My Question or Issue   Hello everyone. İ think i have some wifi problem at spotify. İf i open spotify app ...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Downloaded albuns won't show the musics while 4G is active (data usage limit reached)

So, this is currently happening to me and probably more premium users. DeviceLatest iOs (03/2019) - Iphone SE My Question or IssueI'm currently sufffering from not being able to listen to music while "offline". I recently reach my band limit and even...

Casual Listener

So, this is currently happening to me and probably more premium users.   Device Latest iOs (03/2019) - Iphone SE   My Question or Issue I'm currently sufffering from not being able to...

465 Views

0 replies

0 likes

data usage
  • 465 Views
  • 0 replies
  • 0 likes