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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137968 Views
  • 503 replies
  • 108 likes
  • 137968 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96924 Views
  • 19 replies
  • 38 likes
  • 96924 Views
  • 19 replies
  • 38 likes

Music stops after 10 second when using Apple Carplay

Happens in my car using Carplay but I've also just checked and it fails on wifi connection too. PlanPremiumCountry UKDeviceiPhone 7Operating SystemIOS 12.1 and Spotify version 8.4.786.643 My Question or Issue Just recently I find that each new song o...

  • Casual Listener
  • Happens in my car using Carplay but I've also just checked and it fails on wifi connection too.  Plan Premium Country  UK Device iPhone 7 Operating System IOS 12.1 and Spotify versi...
  • Bittencourt
  • Spotify Star
  • 4963 Views
  • 3 replies
  • 0 likes
  • 4963 Views
  • 3 replies
  • 0 likes

Radio stations acting like playlists

PlanPremiumCountry United States DeviceiPhone XROperating SystemiOS 12.1.4 My Question or Issue I am not able to make a radio, or go to any radio station. Instead, I am sent to a playlist that has about 50 songs, and only when I go to the last song a...

  • Newbie
  • Plan Premium Country  United States    Device iPhone XR Operating System iOS 12.1.4   My Question or Issue   I am not able to make a radio, or go to any radio sta...
  • Bittencourt
  • Spotify Star
  • 802 Views
  • 1 replies
  • 2 likes
  • dislike
    like
    Radio
    station
  • 802 Views
  • 1 replies
  • 2 likes

Song List Missing

PlanFreeCountryUSADeviceiPhone 8, DesktopOperating SystemiOS 12.1.14, Windows 10 Enterprise My Question or IssueEver since Spotify updated to version 8.4.94, my song list is missing. It seems to have been replaced by "Favorite Songs." However, I had ...

  • Casual Listener
  • Plan Free Country USA Device iPhone 8, Desktop Operating System iOS 12.1.14, Windows 10 Enterprise  My Question or Issue Ever since Spotify updated to version 8.4.94, my song list is mi...
  • flexyourhead
  • Casual Listener
  • 4102 Views
  • 7 replies
  • 3 likes
  • 4102 Views
  • 7 replies
  • 3 likes

[BUG] Skipping songs on radio causes songs to be played from library

PlanFamilyCountryUSADeviceiPhone 8+ and Dell InspironOperating SystemiOS 12.1.1 and Windows 10 My Question or IssueI've been listening to a playlist radio for a bit, and when I skip songs on my phone while radio is playing, it stops playing songs fro...

  • Casual Listener
  • Plan Family Country USA Device iPhone 8+ and Dell Inspiron Operating System iOS 12.1.1 and Windows 10   My Question or Issue I've been listening to a playlist radio for a bit, and when...
  • artillect
  • Casual Listener
  • 840 Views
  • 1 replies
  • 1 likes
  • 840 Views
  • 1 replies
  • 1 likes

Superuser Contribution Scrolling problem on iPhone

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song I’m playing.

  • Casual Listener
  • Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song ...
  • Djclone76
  • Casual Listener
  • 1425 Views
  • 6 replies
  • 3 likes
  • 1425 Views
  • 6 replies
  • 3 likes

[iOS][Your Music] BUG Lift 200 song limit on Apple Carplay

How is this still an issue? When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this. There are posts all through the forums and in other forums about this. Every u...

  • Newbie
  • How is this still an issue?  When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this.  There are posts...
  • 1216 Views
  • 0 replies
  • 6 likes
  • iOS
    Your Music
  • 1216 Views
  • 0 replies
  • 6 likes

Switching from Bluetooth to Spotify Connect

PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...

  • Casual Listener
  • Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4     Hey guys,   I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...
  • S0ftK1tty
  • Casual Listener
  • 1937 Views
  • 2 replies
  • 0 likes
  • 1937 Views
  • 2 replies
  • 0 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

  • Newbie
  •   Plan Premium Country  The netherlands    Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...
  • Loxer
  • Community Legend
  • 22970 Views
  • 1 replies
  • 8 likes
  • 22970 Views
  • 1 replies
  • 8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

  • Gig Goer
  • Plan Premium Country  USA Device PC and IPAD Operating System (iOS 11,And Windows 10)   My Question or Issue   I have not gotten any replies to my issue here (for now the 3r...
  • Loxer
  • Community Legend
  • 717 Views
  • 5 replies
  • 0 likes
  • 717 Views
  • 5 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

  • Casual Listener
  • Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...
  • Hunterkoile
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

  • Casual Listener
  •   Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios 12.1.4    My Question or Issue So Recently , somewhere around this new ...
  • 984 Views
  • 0 replies
  • 0 likes
  • deleted
    Favorites
    Not showing up
    not working
  • 984 Views
  • 0 replies
  • 0 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

  • Casual Listener
  • Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
  • Loxer
  • Community Legend
  • 1052 Views
  • 1 replies
  • 0 likes
  • 1052 Views
  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

  • Newbie
  •   Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
  • Loxer
  • Community Legend
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

  • Newbie
  • Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...
  • Loxer
  • Community Legend
  • 1628 Views
  • 1 replies
  • 0 likes
  • 1628 Views
  • 1 replies
  • 0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

  • Newbie
  • I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...
  • Loxer
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

  • Newbie
  • Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

  • Newbie
  • hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...
  • nairdab
  • Regular
  • 1464 Views
  • 3 replies
  • 0 likes
  • 1464 Views
  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

  • Newbie
  • I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...
  • 950 Views
  • 0 replies
  • 3 likes
  • 950 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

  • Gig Goer
  • Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

  • Newbie
  • Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...
  • 1038 Views
  • 0 replies
  • 0 likes
  • Playback Failed
  • 1038 Views
  • 0 replies
  • 0 likes