Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237694 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118905 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447336 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305535 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan PremiumCountry Australia DeviceiMac, ipad Operating SystemIOS My Question or Issue 'Classical New Releases: Spotify Picks' stopped updating since a month ago. Anyone else experiencing similar problem?
Plan Premium Country Australia Device iMac, ipad Operating System IOS My Question or Issue 'Classical New Releases: Spotify Picks' stopped updating since a m...
Community Legend
991 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceiPhone 8, iPad 6th GenOperating SystemiOS 12 My Question or IssueWhy was the old filtering/search behaviour removed? I'm refering to actually filter the current TableView/List you are viewing, now you are taken t...
Plan Premium Country Czech Republic Device iPhone 8, iPad 6th Gen Operating System iOS 12 My Question or Issue Why was the old filtering/search behaviour removed? I'm referi...
Community Legend
541 Views
1 replies
1 likes
Hello very good, I have an apple watch 4 and Iphone X, I can not manage from my watch spotify remains empty information does not show the information of the song that is played on my Iphone X, or change the song. If it worked well with my apple watch...
Hello very good, I have an apple watch 4 and Iphone X, I can not manage from my watch spotify remains empty information does not show the information of the song that is played on my Iphone X, or cha...
Casual Listener
7022 Views
1 replies
0 likes
PlanPremiumCountryNew Zealand DeviceiPhone 8 +Operating SystemiOS 12.2 My Question or IssueI’m unable to download podcasts, the loading bar doesnt move. Ive tried uninstalling and reinstalling I’ve tried a simple close and restart appI can still down...
Plan Premium Country New Zealand Device iPhone 8 + Operating System iOS 12.2 My Question or Issue I’m unable to download podcasts, the loading bar doesnt move. Ive tried...
3037 Views
0 replies
15 likes
I have iOS 8 plus, Spotify premium for family.Songs change on their own before they are finished. Ive already deleted app and reinstalled. Very annoying. Started happening in the last month. Also this support system is annoying. Should be built into ...
I have iOS 8 plus, Spotify premium for family. Songs change on their own before they are finished. Ive already deleted app and reinstalled. Very annoying. Started happening in the last month. Also t...
Casual Listener
604 Views
2 replies
0 likes
When clicking on “go to radio” on a certain song it takes me to a 30 track playlist that does not keep updating like it does on desktop.. also the song that i wanted to listen to is not even in the playlist. is there a way to get it to take me to a p...
When clicking on “go to radio” on a certain song it takes me to a 30 track playlist that does not keep updating like it does on desktop.. also the song that i wanted to listen to is not even in the p...
Casual Listener
926 Views
2 replies
0 likes
Hi, I've got a problem with downloading podcasts episodes. It's just not working but I do not have any issues w/ downloading music or playlists.I got 26GB of free spacegreets PlanPremium Device(iPhone 6)Operating System(iOS 12.1.3)
Hi, I've got a problem with downloading podcasts episodes. It's just not working but I do not have any issues w/ downloading music or playlists. I got 26GB of free space greets Plan P...
Newbie
1463 Views
1 replies
2 likes
I generally listen to songs straight from my saved artists, so usually I just hit the downloaded artist and press play (I hardly ever stream on my phone). However, I recently have started having trouble doing that, where when I click on a downloaded ...
I generally listen to songs straight from my saved artists, so usually I just hit the downloaded artist and press play (I hardly ever stream on my phone). However, I recently have started having trou...
Casual Listener
1193 Views
1 replies
1 likes
Hello, so recently when ever I start one of my playlist (I have it one shuffle and repeat) and half way through the first song it switches to some random genre playlist that I don’t want. It always by Playlist Kings as well. my device - iPad (iOS)pla...
Hello, so recently when ever I start one of my playlist (I have it one shuffle and repeat) and half way through the first song it switches to some random genre playlist that I don’t want. It...
Casual Listener
628 Views
2 replies
0 likes
When I try saving whole albums, the songs don't show up in the 'favourite songs' playlist. how do I save the songs in the albums without having to save each individual song?
When I try saving whole albums, the songs don't show up in the 'favourite songs' playlist. how do I save the songs in the albums without having to save each individual song?
400 Views
0 replies
0 likes
I know this isn't the 1st post regarding this subject, but I want to add another one because I cannot stand the new update. I don't even know how to navigate my library any longer. Who doesn't navigate by artist??? (other than a few that prefer album...
I know this isn't the 1st post regarding this subject, but I want to add another one because I cannot stand the new update. I don't even know how to navigate my library any longer. Who do...
Newbie
962 Views
3 replies
6 likes
This is the second time it’s happened to me in 2 months and just wanted to post here to shine some light on it so it can get fixed PlanPremiumCountryAustraliaDeviceiPhone XSOperating SystemiOS 12.2
This is the second time it’s happened to me in 2 months and just wanted to post here to shine some light on it so it can get fixed 😁 Plan Premium Country Australia Device iPhone XS Op...
Community Legend
5481 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceIphone XOperating SystemIOS 12.1.4My Question or IssueI only listen to my playlists on shuffle and repeat, but these settings are constantly turning off automatically. I’ve tried deleting the app and reinstalling it, exitin...
Plan Premium Country USA Device Iphone X Operating System IOS 12.1.4 My Question or Issue I only listen to my playlists on shuffle and repeat, but these settings are constantly turning off a...
Community Legend
1280 Views
1 replies
0 likes
Premium U.S. but currently studying in U.K. iPhone 8s Macbook Pro I have seen numerous posts on this in other threads, but all of the solutions I have seen did not work for me. I am on an iPhone and Macbook Pro. My downloaded songs appear on the Macb...
Premium U.S. but currently studying in U.K. iPhone 8s Macbook Pro I have seen numerous posts on this in other threads, but all of the solutions I have seen did not wor...
717 Views
0 replies
0 likes
SInce the latest Spotify update installed on my iPhone last night I’ve found that it won’t let me swipe left or right now to queue or add a song to my library. I could do this prior to the update. Say for instance I search for an artist and go to the...
SInce the latest Spotify update installed on my iPhone last night I’ve found that it won’t let me swipe left or right now to queue or add a song to my library. I could do this prior to...
Newbie
9698 Views
7 replies
6 likes
DeviceiPhone XS MAX, iPad ProOperating SystemiOS - latest My Question or IssueA constant frustration of mine is that I'd like to choose an audio output device before I tap 'play' on my iOS devices. Have I missed something, is this possible, or can it...
Device iPhone XS MAX, iPad Pro Operating System iOS - latest My Question or Issue A constant frustration of mine is that I'd like to choose an audio output device before I tap 'play' on ...
881 Views
0 replies
3 likes
On genre landing pages there are two titles, one on the title bar and one on the content (activity) page.
On genre landing pages there are two titles, one on the title bar and one on the content (activity) page.
Spotify Legend
1297 Views
3 replies
0 likes
Buenas,Mi cuenta es premium y sigue saliendo el modo aleatorio en el móvil. No puedo desactivarlo con la opción de entrar en la canción y darle a las flechitas. Acabo de pagar la cuenta premium solo y exclusivamente para poder disfrutar de Spotify en...
Buenas, Mi cuenta es premium y sigue saliendo el modo aleatorio en el móvil. No puedo desactivarlo con la opción de entrar en la canción y darle a las flechitas. Acabo de pagar la cuenta premium sol...
Community Legend
765 Views
2 replies
0 likes
seria educado si allien respondiera que passa que pagamos para no escuchiar la musica ,,,, os parece bien que vuestros clientes no estan insodisfechos ,,,,
seria educado si allien respondiera que passa que pagamos para no escuchiar la musica ,,,, os parece bien que vuestros clientes no estan insodisfechos ,,,,
Community Legend
554 Views
1 replies
0 likes
Arme una playlist en mi iPhone, pero al colocar y dejar marcado el modo aleatorio, este no mezcla las canciones. Las reproduce en el orden puesto, y es molesto porque hay canciones de un mismo álbum que suenan seguidas del mismo artista y quisiera qu...
Arme una playlist en mi iPhone, pero al colocar y dejar marcado el modo aleatorio, este no mezcla las canciones. Las reproduce en el orden puesto, y es molesto porque hay canciones de un mismo álbum ...
Community Legend
1295 Views
1 replies
1 likes
