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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242263 Views

27 replies

5 likes

  • 242263 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125189 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307784 Views

62 replies

16 likes

  • 307784 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132061 Views

19 replies

38 likes

  • 132061 Views
  • 19 replies
  • 38 likes

Favorite artist

PlanPremiumCountryNorwayDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or Issue I want to see others favorite artist instead of recently plater artist.

Casual Listener

  Plan Premium Country Norway Device iPhone 6 Operating System iOS 12.1.4   My Question or Issue   I want to see others favorite artist instead of recently plater artist. ...

kevsem

Casual Listener

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Spotify won’t load only certain albums

I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at all. I’ve tried logging out, clearing my history a...

Newbie

I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at...

Nico

Community Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

How do you add an album to your playlist with the free version?

How do you add an album to your playlist with the free version? er it will be for us to try and help.PlanFree/PremiumCountry DeviceiPhone 6Operating SystemiOS 10 My Question or Issue

Roadie

How do you add an album to your playlist with the free version? er it will be for us to try and help. Plan Free/Premium Country   Device iPhone 6 Operating System iOS 10   My Ques...

582 Views

0 replies

0 likes

Albums
Playlists
  • 582 Views
  • 0 replies
  • 0 likes

Song library not updating

PlanPremiumCountryGermanyDevice(iPhone 7Operating SystemCurrent ios My Question or IssueHi guysEver since one of the last updates albums that I save don't show in my song library anymore. They do show in albums tho. Also, my library isnt full.what ca...

Casual Listener

  Plan Premium Country Germany Device (iPhone 7 Operating System Current ios   My Question or Issue Hi guys Ever since one of the last updates albums that I save don't show in m...

Naitsabk

Casual Listener

1320 Views

4 replies

0 likes

  • 1320 Views
  • 4 replies
  • 0 likes

Can’t search artists or play unsaved music

PlanPremiumCountryDenmark DeviceiPhone 6sOperating SystemiOS 12.1 My Question or IssueI purchased Premium Family around the 25th and have since then experienced some extremely annoying problems. None of the other family members have them. I can only ...

Newbie

    Plan Premium Country Denmark   Device iPhone 6s Operating System iOS 12.1   My Question or Issue I purchased Premium Family around the 25th and have since then ex...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Solved!! Apple Watch App Not Connecting to iOS Phone App

PlanPremium CountryCanada DeviceiPhone 8Apple Watch 4 GPS/LTE Operating SystemIOS 12.2watchOS 5.1.3 My Apple Watch Spotify app will not connect to my phone. It just has my watch’s name listed but no controls with Spotify. I’ve reinstalled and uninsta...

Regular

Plan Premium   Country Canada   Device iPhone 8 Apple Watch 4 GPS/LTE   Operating System IOS 12.2 watchOS 5.1.3   My Apple Watch Spotify app will not connect to my p...

MattSuda

Spotify Star

23479 Views

5 replies

0 likes

  • 23479 Views
  • 5 replies
  • 0 likes

Solved!! Can’t access album

PlanPremiumCountryEngland DeviceiPhone 6sOperating SystemiOS 12.1.4 My Question or IssueWhen I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter Hurford (spotify:album:7qePjeQ4Je8G1RqeaiIQVs), I am presented with a screen that ...

Casual Listener

Plan Premium Country England  Device iPhone 6s Operating System iOS 12.1.4   My Question or Issue When I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter H...

Stretto

Casual Listener

2353 Views

2 replies

0 likes

Something went wrong
unavailable
Unavailable album
  • 2353 Views
  • 2 replies
  • 0 likes

Listening time not updating

I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had to download them, and that was March 25, 2019. I badly needed ...

Newbie

I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had  to do...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

iPhone

I have seen some third-party iPhone data erasers on Google. If I use them, will they damage other data on my iPhone?

Casual Listener

I have seen some third-party iPhone data erasers on Google. If I use them, will they damage other data on my iPhone?  

Iamsfer

Casual Listener

1452 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Can't download some songs from local files!

I previously bought Lemonade on Itunes and wanted to listen to it on Spotify. I tried adding it from my local files to one of my playlists and some of the songs I can play whereas some of them I cannot.Both my phone and laptop are connected to the sa...

Newbie

I previously bought Lemonade on Itunes and wanted to listen to it on Spotify. I tried adding it from my local files to one of my playlists and some of the songs I can play whereas some of them I cann...

Bethany_Dawn

Community Legend

665 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Downloading and Sorting

PlanPremiumCountryUSADevice(iPhone X Max)Operating System(iOS) My Question or IssueI would like the option to Download and then stop the download process, but keep the tracks that it has downloaded. For example, if im rushing to download and it has g...

Newbie

Plan Premium Country USA Device (iPhone X Max) Operating System (iOS)   My Question or Issue I would like the option to Download and then stop the download process, but keep the tracks...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
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Album behaviour

My Question or IssueHi folksOK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option to view full album. On iOS it saves the whole album to your albums folde...

Casual Listener

    My Question or Issue Hi folks OK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option t...

Mauriarti

Music Fan

976 Views

4 replies

3 likes

  • 976 Views
  • 4 replies
  • 3 likes

"Don't play this artist" doesn't work.

It worked for a while...but right now I can't block anyone.

Casual Listener

It worked for a while...but right now I can't block anyone.

Mantisentil

Community Legend

1157 Views

3 replies

1 likes

  • 1157 Views
  • 3 replies
  • 1 likes

CarPlay Issue

PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...

Casual Listener

  Plan Premium Country USA Device iphone XS Operating System (iOS 12.2   My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay whe...

1227 Views

0 replies

1 likes

  • 1227 Views
  • 0 replies
  • 1 likes

Recently Played

My Question or IssueI have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded songs. This is a new problem that started occuring out of nowhere an...

Newbie

    My Question or Issue I have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded...

MattSuda

Spotify Star

1549 Views

2 replies

3 likes

  • 1549 Views
  • 2 replies
  • 3 likes

Searching Songs

Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right? I have to scroll ALL the way down to listen to a song that starts with a T instead of clicking the letter t and being directed there.

Casual Listener

Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right?   I have to scroll ALL the way down to listen to a song that starts with a T instead of cli...

MattSuda

Spotify Star

824 Views

1 replies

2 likes

  • 824 Views
  • 1 replies
  • 2 likes

How to delete downloaded songs but not get rid of them from library

I have spotify premium (version 8.4.99) and I'm using on my iPhone6. I've downloaded some music on it and I've selected the option to have an artist's music not be downloaded since I don't really listen to them while I'm out and about, however it sti...

Regular

I have spotify premium (version 8.4.99) and I'm using on my iPhone6.   I've downloaded some music on it and I've selected the option to have an artist's music not be downloaded since I don't r...

617 Views

0 replies

0 likes

  • 617 Views
  • 0 replies
  • 0 likes

If I tap an artist in my libary why its drop back to the artist page?

So I have spotify for a year,and when I tapped to the libary and I opened one of the artist the spotify is show me the songs what I downloaded from the artist. Now when I am tap on the artist in the libary it show the artist page. Why? And how can i ...

Newbie

So I have spotify for a year,and when I tapped to the libary and I opened one of the artist the spotify is show me the songs what I downloaded from the artist. Now when I am tap on the artist in the ...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Some official spotify playlists are acting wierd on song skip

PlanPremiumCountryCanada DeviceiPhone 7Operating SystemiOS 12.2Spotify version8.4.99.771 My Question or IssueHello! I'm having some problems with certain Spotify's official playlists. Here what is acting wierd :- Both "Brain Food" and "Dance Party" a...

Regular

Plan Premium Country Canada   Device iPhone 7 Operating System iOS 12.2 Spotify version 8.4.99.771   My Question or Issue Hello!  I'm having some problems with certain Sp...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Recently Played list is taking me to artists' page, not saved songs

So the recently played list is my go-to when heading on to Spotify. Usually, when I go on to it and click on an artist, instead of taking me to all the saved/downloaded music I have of that artist it sends me to the artists' page instead. It is very ...

Casual Listener

So the recently played list is my go-to when heading on to Spotify. Usually, when I go on to it and click on an artist, instead of taking me to all the saved/downloaded music I have of that artist it...

chazwik31

Newbie

3096 Views

7 replies

18 likes

Recently played artist
  • 3096 Views
  • 7 replies
  • 18 likes