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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242257 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125175 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307782 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132060 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.1   My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...

12122018272

Casual Listener

2688 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Local Files not downloading onto iPhone.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemWindows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in order to download local files onto my iPhone Spotify. But now even when the...

Regular

Plan Premium Country US Device iPhone 7 Operating System Windows 10   Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in o...

644 Views

0 replies

1 likes

  • 644 Views
  • 0 replies
  • 1 likes

Solved!! Spotify not showing up as status on discord

Spotify doesn’t show up as my status on discord. I have tried-uninstalling discord and Spotify.-reconnecting my accountI’m on an iPhone 6s, with the latest iOS update. I have free Spotify

Casual Listener

Spotify doesn’t show up as my status on discord.  I have tried -uninstalling discord and Spotify. -reconnecting my account I’m on an iPhone 6s, with the latest iOS update. I have free Spotif...

Anita__xo

Casual Listener

4737 Views

4 replies

0 likes

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  • 4 replies
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Spotify has been nothing but a disaster since I installed

Plan: PremiumCountry: USADevice: iPhone 6, iPad, Play music through Sonos Sound BarMy Question or Issue:I went all in on Spotify and got premium and installed the app on my phone, Mac and iPad. Since then, nothing works very well. Everytime I try to ...

Visitor

Plan: Premium Country: USA Device: iPhone 6, iPad,  Play music through Sonos Sound Bar My Question or Issue: I went all in on Spotify and got premium and installed the app on my phone, Mac ...

user-removed

Not applicable

703 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

custom equalizer settings aren’t saved everytime I reopen spotify app on ios

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12.2) My Question or Issue question- i like my music a certain way so i use the custom equalizer settings to make my own pattern. However, everytime I exit the app and i stsrt playing my musi...

Newbie

  Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12.2)   My Question or Issue   question- i like my music a certain way so i use the custom equalizer set...

528 Views

0 replies

0 likes

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Deleting album tracks

PlanFree/PremiumCountry Device)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to be able to delete a track by tapping ‘...’ and selecting remove. This option seems to have disappeared, does anyone have a solution ...

Regular

Plan Free/Premium Country   Device) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I used to be able to delete a track by tapping ‘...’ ...

mookid74

Casual Listener

10023 Views

13 replies

4 likes

  • 10023 Views
  • 13 replies
  • 4 likes

EPs are all below Singles

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps sometimes have exclusive songs or all separate song...

Newbie

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps ...

OneByBoo

Roadie

665 Views

1 replies

0 likes

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  • 1 replies
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Nike+ app not playing Spotify playlists

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone switches from WiFi to LTE. Once this happens, someti...

Newbie

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone s...

753 Views

0 replies

1 likes

  • 753 Views
  • 0 replies
  • 1 likes

Solved!! How to “like” a track without saving it to library?

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spotify to know I enjoyed the song and want similar re...

Visitor

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spo...

AppleG

Composer

1850 Views

1 replies

1 likes

  • 1850 Views
  • 1 replies
  • 1 likes

Unable to sort playlists on iPad as described on Help pages

PlanPremiumCountryUKDeviceiPadOperating SystemIOS12 My Question or IssueI want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the three parallel lines doesn’t give me any options to sort.

Casual Listener

Plan Premium Country UK Device iPad Operating System IOS12   My Question or Issue I want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the ...

482 Views

0 replies

0 likes

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  • 0 replies
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New UI on only my phone?

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up, it’s only showing artists that I follow, not the ...

Newbie

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up...

Maxim

Spotify Star

705 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Strange layout? Read this!

So, everyone! Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last update. Even worse, spotify has no customer service to reach out t...

Music Fan

So, everyone!    Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last ...

Mjlark

Casual Listener

1758 Views

2 replies

4 likes

  • 1758 Views
  • 2 replies
  • 4 likes

An Error Occurred

Hi,I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it gives me the message "An Error Occurred", no matter what....

Newbie

Hi, I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it give...

567 Views

0 replies

0 likes

An Error Occurred
error message
Search
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  • 0 likes

Does anyone else’s Spotify app look like this when opened?

I recently connected my Spotify to a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this?PlanPremium

Newbie

I recently connected my Spotify to  a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this? Plan Premium    

Nico

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Can't swipe to add song to queue when searching in my playlist

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueAs the title says, whenever I search for a song in one of my playlists, I can't swipe right on any of the search results to add a song to the queue easily. I have to instead tap th...

Regular

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3   My Issue As the title says, whenever I search for a song in one of my playlists, I can't swipe right on any of th...

voidarg

Regular

2686 Views

3 replies

0 likes

bug
Glitch
Swipe
swipe to queue
  • 2686 Views
  • 3 replies
  • 0 likes

Have to keep restarting app

My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...

Regular

My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...

842 Views

0 replies

0 likes

bug
Crash
freeze
Glitch
iOS
music playback
reopen
restart
  • 842 Views
  • 0 replies
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Have to login everytime

PlanPremiumCountryBrazilDeviceiPhone 6Operating System(iOS 12.2 Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app! thanks!

Casual Listener

  Plan Premium Country Brazil Device iPhone 6 Operating System (iOS 12.2   Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app!   t...

Bittencourt

Spotify Star

3439 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution White large buttons have fuzzy corners after 8.4.98.741

After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round. Screenshots: 693A3E4F-E32E-403B-94EE-BB488DB01BBA.jpeg227B90C4-...

Composer

After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round.  ...

Loxer

Community Legend

3225 Views

10 replies

0 likes

iOS
Mobile
  • 3225 Views
  • 10 replies
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keep the screen of my telephone on during playing

PlanPremiumCountryThe NetherlandsDeviceiPhone 8 My Question or Issueis it possible to keep my screen on while i'm playing my spotifylist?

Newbie

Plan Premium Country The Netherlands Device iPhone 8   My Question or Issue is it possible to keep my screen on while i'm playing my spotifylist?

Nico

Community Legend

792 Views

1 replies

0 likes

playing
Playing music
screen
  • 792 Views
  • 1 replies
  • 0 likes