New Discography not displaying all albums?!

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New Discography not displaying all albums?!

Tuben27
Casual Listener

Plan: Premium

Device: iPhone XS, iOS 12.xy (latest) 

My Issue

 Since 2 days, the albums view coming from the artist's page was changed. I used to be able to scroll through all albums of a particular artist. Now, the alphabetical list stops after approx 90 items and that it. The albums are still there, I can find them, when I use the search, but they dont show in the list...

See the picture. The list should go down to 01... but there is nothing...

 

What can I do?

IMG_2091.PNG
3 Replies
1 person liked this

Re: New Discography not displaying all albums?!

Rock Star 13
Rock Star 13

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

Does this happen with one artist only or it's widespread to all of them?

Could you try that with another Spotify account or if possible could you tyr to sign in to another device with similar specs?

Also, can you share this artist profile so I can check it on my end, too :)

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 13
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Re: New Discography not displaying all albums?!

Tuben27
Casual Listener

Hi there

thank you for the reply. I was out traveling and can just reply now.

 

I tried the tipps below, but no change. Appearantly, the issue is only on this artist, on other similar ones I could not reproduce the issue of missing albums in the discography view.

Below are the details for this one:

with one artist only or it's widespread to all of them?

--> Just this one. "Die drei ???" is a audio book series.

another Spotify account or another device with similar specs? --> Done. No change

Also, can you share this artist profile so I can check it on my end, too :)

--> It's "Die drei ???" a German audio book series with approx. 200 albums.

exact version of Spotify and the exact version of the operating system you're running?

--> Spotify iOS 8.4.85.963 - iOS 12.1.2 on iPhone XS

try restarting your device? quick clean reinstall of the app.  --> Done. No change

Re: New Discography not displaying all albums?!

phpman
Regular

I can confirm this problem additionally for the artists "TKKG" and "Fünf Freunde" on my iPhone 6 with Spotify Premium.

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