Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
44447 Views
15 replies
36 likes

44447 Views
15 replies
36 likes

Solved!! Cannot reinstall spotify on my iPad

My Question or Issuei have an iPad 2 with iOS 10.3.3. A week ago I deleted Spotify to clear up storage. Now that I am trying to reinstall spotify, when I go to download it, instead of seeing the cloud/download symbol, it just shows "update". However ...

Stagingsolution
Casual Listener
My Question or Issue i have an iPad 2 with iOS 10.3.3. A week ago I deleted Spotify to clear up storage. Now that I am trying to reinstall spotify, when I go to download it, in...
2019-02-02 3:17:21 AM
2019-02-10 3:06:30 PM
Stagingsolution
Casual Listener
612 Views
2 replies
0 likes

612 Views
2 replies
0 likes

Playlist

Okay so I added new songs to my playlist but they will not play!PlanFree/Premium Device(iPhone My Question or Issue

Caitlin121
Newbie
Okay so I added new songs to my playlist but they will not play! Plan Free/Premium Device (iPhone 😎 My Question or Issue
2019-02-10 2:15:34 AM
2019-02-10 1:18:17 PM
Loxer
Community Legend
173 Views
1 replies
0 likes

173 Views
1 replies
0 likes

Play Queue UI Bug: Last track not being displayed

PlanPremiumDeviceiPhone 6Operating SystemiOS 12.1.4Version8.4.92.1055 My Question or Issue See titel and video. Its like that since a few month now.

dude808
Casual Listener
Plan Premium Device iPhone 6 Operating System iOS 12.1.4 Version 8.4.92.1055 My Question or Issue See titel and video. Its like that since a few month now. ...
2019-02-09 3:12:15 PM
2019-02-10 10:11:35 AM
dude808
Casual Listener
482 Views
2 replies
0 likes

482 Views
2 replies
0 likes

Solved!! new spotify update

so my phone updated spotify and i hate the new way it looks. and i really want it to change. is there anyway i can change it back or do i have to wait? also people don’t have this update and i’m like one of the only people. i would like spotify to ch...

lukebowman
Newbie
so my phone updated spotify and i hate the new way it looks. and i really want it to change. is there anyway i can change it back or do i have to wait? also people don’t have this update and i’m like...
2019-02-08 1:59:08 PM
2019-02-10 3:32:12 AM
MattSuda
Spotify Star
5055 Views
2 replies
0 likes

5055 Views
2 replies
0 likes

New UI

Yeah... any chance you can roll it back or atleast give users the option to use the old one? The “repeat” button and “shuffle” button should always be together and now it just seems that the “add to queue” button is in an inconvenient place. Idk. Jus...

Boschmaniac
Newbie
Yeah... any chance you can roll it back or atleast give users the option to use the old one? The “repeat” button and “shuffle” button should always be together and now it just seems that the “add to ...
2019-02-05 6:26:18 PM
2019-02-10 3:30:47 AM
MattSuda
Spotify Star
3823 Views
5 replies
21 likes

3823 Views
5 replies
21 likes

Solved!! Bluetooth public wifi incident at LAX

Plan =PremiumCountry = USA (LAX airport)Device = iPhone 6plusOperating System = (iOS 12.1.2) I had just connected my Bose bluetooth headphones to my spotify on my iPhone (whilst on LAX public wifi) when the playlist I was listening to was interrupted...

malvernator
Casual Listener
...hilst on LAX public wifi) when the playlist I was listening to was interrupted by something - a new playlist popped up (called 'Kiddyasser') and started playing on my headphones. This was m...
2019-02-08 8:18:04 PM
2019-02-10 1:12:36 AM
malvernator
Casual Listener
940 Views
2 replies
0 likes
bluetooth
wifi

940 Views
2 replies
0 likes

Made For You Playlist Won’t Play

My Question or Issue Whenever I click on any “made for you” playlist I get a error that says “Sorry, and error occurred” with an explanation point. It has been happening for over 6 months. In the past I could re open and it was fine. Now that doesn’t...

ejf1980
Casual Listener
My Question or Issue Whenever I click on any “made for you” playlist I get a error that says “Sorry, and error occurred” with an explanation point. It has been happening for ...
2019-02-07 1:58:46 AM
2019-02-09 9:40:33 PM
ejf1980
Casual Listener
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

Hidden track in queue

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue Whenever I add a song to my queue, the last song in the queue is hidden. I’m not sure if this is intentional or not, but it would be really nice to know the...

delusionalshone
Casual Listener
Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue Whenever I add a song to my queue, the last song in the queue is hidde...
2019-02-02 6:29:44 AM
2019-02-09 7:54:37 PM
Loxer
Community Legend
922 Views
4 replies
0 likes

922 Views
4 replies
0 likes

Invisible ‚Next in Queue‘-song on iPhone.

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The last song in ‚Next in Queue‘ is invisible. When I add a song to ‚Next in Queue‘ it disappears after a short time (~ 0.5s). The space still exists, but there is...

gg-andersson
Casual Listener
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue The last song in ‚Next in Queue‘ is invisible. When I add a song to ‚Next in Queue...
2019-02-09 4:56:15 PM
2019-02-09 7:27:30 PM
Loxer
Community Legend
890 Views
3 replies
0 likes
bug
iOS
Queue bug

890 Views
3 replies
0 likes

Repeat One Song Mode

PlanPremiumCountry TurkeyDeviceiPhone 7 My Question or Issue When the "repeat one song" mode on if you touch the "next song" button, "repat one song" mode turns to "repeat all song" mode. I dont want it. Thank you.

dehadogruer
Newbie
Plan Premium Country Turkey Device iPhone 7 My Question or Issue When the "repeat one song" mode on if you touch the "next song" button, "repat one song" mode turns to "repea...
2019-02-09 3:44:22 PM
2019-02-09 5:21:31 PM
Loxer
Community Legend
400 Views
1 replies
0 likes

400 Views
1 replies
0 likes

Artists gone, playlists/albums remain.

Update made my artist list disappear (except my followed artists) but all music remains available through albums. Also the Alphabetical quick scroll feature is gone on the right hand of the screen which makes scrolling through EXTREMELY difficult. Ho...

Bgluck123
Newbie
Update made my artist list disappear (except my followed artists) but all music remains available through albums. Also the Alphabetical quick scroll feature is gone on the right hand of the screen wh...
2019-02-08 8:47:19 PM
2019-02-09 2:13:36 PM
Loxer
Community Legend
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

Spotify won’t play next song in search-function ”songs”

PlanPremiumCountry SwedenDeviceiPhone 6s plusOperating SystemiOS 10 Hi, Spotify won’t continue playing the next song in the search-function. When I search for an Artist and choose ”songs” I’m only able to play that particular song that I choose and t...

Mzkaylzz
Newbie
Plan Premium Country Sweden Device iPhone 6s plus Operating System iOS 10 Hi, Spotify won’t continue playing the next song in the search-function. When I search f...
2019-02-07 5:28:27 PM
2019-02-09 1:42:51 PM
Loxer
Community Legend
1218 Views
1 replies
0 likes

1218 Views
1 replies
0 likes

“More Like…” stuck

iPhone 8 Plus with the latest iOS12 did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy.

Kentishman
Casual Listener
iPhone 8 Plus with the latest iOS12 did a search for an album a few weeks and now the “more like…” section won’t update. Any ideas? Tried reinstalling with no joy.
2019-01-04 2:17:31 PM
2019-02-09 1:28:46 PM
JTONK
Regular
903 Views
4 replies
4 likes

903 Views
4 replies
4 likes

Podcast iPad

PlanPremiumCountry Device(iPad)Operating System(iOS 12) My Question or Issue hey, in the help section is written "Hinweis: Podcasts sind derzeit nicht auf iPads verfügbar.". in english something like : podcasts are not available on iPads. is this a t...

d3rbilly
Newbie
Plan Premium Country Device (iPad) Operating System (iOS 12) My Question or Issue hey, in the help section is written "Hinweis: Podcasts sind derzeit nic...
2019-02-09 11:07:56 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

V8.4.88 doesn’t respect the “don’t use cell data” flag

PlanPremiumCountry USA DeviceiPhone XSOperating SystemiOS 12.1.2 My Question or Issue As of v8.4.88 the iOS app no longer respects the “don’t use cell data” flag. Even with this disabled it still streams over my cellular connection. The only way to p...

znelson
Casual Listener
Plan Premium Country USA Device iPhone XS Operating System iOS 12.1.2 My Question or Issue As of v8.4.88 the iOS app no longer respects the “don’t use cell data” fl...
2019-01-22 4:35:03 AM
2019-02-09 9:47:56 AM
znelson
Casual Listener
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Library

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemiOS 12 My Question or IssueI recently joined Spotify and I'm already having some issues with the app, especially in the library section. I don't have the column with Daily Mix, Songs, Artists, et...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 6s Operating System iOS 12 My Question or Issue I recently joined Spotify and I'm already having some issues with the app, especially in the...
2019-02-08 12:24:56 AM
2019-02-09 4:02:20 AM
Bethany_Dawn
Community Legend
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Grayed out songs for certain devices?

PlanPremium(For both of us)Country United StatesDevice(iPhone 6s, Iphone X)Operating System(iOS 12) My Question or Issue I made a playlist that my friends and I listen to music with, and I noticed that some of the songs are grayed out for me(iPhone 6...

Connorcade
Newbie
Plan Premium(For both of us) Country United States Device (iPhone 6s, Iphone X) Operating System (iOS 12) My Question or Issue I made a playlist that my friends and ...
2019-02-08 6:15:00 PM
2019-02-08 12:15:36 AM
Bittencourt
Spotify Star
509 Views
1 replies
0 likes

509 Views
1 replies
0 likes

Solved!! App does not recognize that I am Premium

My Question or Issue I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regards. My Question or Issue

Fabio_Junto
Casual Listener
My Question or Issue I did upgrade to Premium in my iPhone and it is working fine but my Spotify app installed in my iPad does not recognize it, I am at Brazil, regar...
2019-01-31 8:01:06 PM
2019-02-08 8:34:23 PM
Fabio_Junto
Casual Listener
1449 Views
4 replies
0 likes
Premium

1449 Views
4 replies
0 likes

Artists list is not populated any longer form what I have stored on the device

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 12 My Question or IssueIn the new layout on my iPhone, I can see the albums but none of the artists behing these albums is shown in the "artists" section. Why is that? there is no point in a...

mlaux66
Regular
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12 My Question or Issue In the new layout on my iPhone, I can see the albums but none of the artists behing th...
2019-02-08 8:05:00 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

Play list changes by itself

When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I want to know how to fix this problem I can have 200 songs ...

Blackfnwolf1933
Newbie
When I’m listening to my playlist it automatically changes to a different playlist a play room list in which I have never listens to nor have I Tuesday and it’s music I don’t even listen to I w...
2019-02-06 11:54:55 PM
2019-02-08 4:46:16 PM
Loxer
Community Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

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