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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242119 Views

27 replies

5 likes

  • 242119 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124954 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2980 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307721 Views

62 replies

16 likes

  • 307721 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132024 Views

19 replies

38 likes

  • 132024 Views
  • 19 replies
  • 38 likes

Equalizer stop working

PlanPremiumMéxico DeviceiPhone XOperating SystemiOS 12.2 In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the way you left it, but it sounds like the Flat mode, to fix it you need to select ...

Newbie

Plan Premium México   Device iPhone X Operating System iOS 12.2   In the recent app update 8.5.0.833 the equalizer stop working when you close the app. It looks like it is on the w...

Loxer

Community Legend

828 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Random in 'Liked Songs' same every time.

PlanPremium CountryUSA DeviceiPad Pro (MU1U2LL/A)Operating SystemiOS 12.1.4 My Question or IssueEvery time I play my new 'Liked Songs' playlist on random I get the same songs in the same order. It's maddening. Please help. I have thousands of songs i...

Casual Listener

Plan Premium   Country USA   Device iPad Pro (MU1U2LL/A) Operating System iOS 12.1.4   My Question or Issue Every time I play my new 'Liked Songs' playlist on random I get ...

Loxer

Community Legend

1524 Views

1 replies

1 likes

  • 1524 Views
  • 1 replies
  • 1 likes

Solved!! Not receiving any notifications

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI activated all possible notifications in the respective tab, in particular the "New Music" and "Concert" ones as these are the ones I'm particularly interested in. However...

Newbie

Plan Premium Country   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I activated all possible notifications in the respective tab, in particular the "New Music"...

Loxer

Community Legend

2677 Views

1 replies

1 likes

Notifications
pop up
push
  • 2677 Views
  • 1 replies
  • 1 likes

Solved!! Cannot change profile/display name?

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

Regular

My current Spotify display name is just a sequence of numbers. Is there any way I can change this?

AppleG

Composer

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Battery drain-iphone 7

Hello battery is going down very fast when I’m using Spotify. What can I do?

Visitor

Hello  battery is going down very fast when I’m using Spotify.  What can I do?

Billy-J

Spotify Star

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Personal music on iPhone not showing on Spotify

PremiumUSA DeviceiPhone XOperating SystemiOS 12.2 My Question or Issue I used to have a section in my playlists called "Music on this Device" (or similar). Basically it was a link to all of my iTunes playlists and content and I could play it on Spoti...

Newbie

  Premium USA   Device iPhone X Operating System iOS 12.2   My Question or Issue   I used to have a section in my playlists called "Music on this Device" (or similar). ...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes

Unable to view Length / Run-Time of Albums

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else? Would be nice to see how long an album is so I can know whether or not I have time to listen to it uninterrupted...

Regular

Ever since the most recent iOS update, I can no longer see the run time / length of albums. Is it hiding somewhere else?   Would be nice to see how long an album is so I can know whether or no...

Reubensangwich

Regular

2654 Views

1 replies

8 likes

  • 2654 Views
  • 1 replies
  • 8 likes

Queue is completely broken on multiple devices

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library, but the next song will always be the next in the order ...

Newbie

My Spotify "next in queue" has experienced a glitch I have never experienced before. It is fixed on a single playlist and will not change. I can play any single song from anywhere on my library,...

yogaletty

Newbie

1120 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! HELP: Freezing songs on Playstation

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please he...

Casual Listener

My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged ...

rhiggins1704

Casual Listener

3952 Views

2 replies

1 likes

  • 3952 Views
  • 2 replies
  • 1 likes

Music Won't Stay Paused With Headphone's In

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please help! I have uninstalled, re-downloaded a bunch, r...

Casual Listener

I recently downloaded the new version of Spotify on 4/12/19 to my windows desktop and the music will not stay paused as long as my headphones are plugged in. This is driving me insane, someone please...

651 Views

0 replies

1 likes

  • 651 Views
  • 0 replies
  • 1 likes

Personal Playlist will not play

I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then the next song will be a song I don't know and is n...

Newbie

I have Spotify premium and I love it. But as of yesterday, my Spotify will not play any of my playlists. I will press shuffle and it will play one song from that playlist or even my daily mixes, then...

Bittencourt

Spotify Star

4127 Views

1 replies

1 likes

  • 4127 Views
  • 1 replies
  • 1 likes

Solved!! How can I make newly added songs be at the top of a custom mode playlists

Spoiler (Highlight to read)I want my newest songs be on the top of the playlist but I also want to customize the order of the songsany help?(Premium)I want my newest songs be on the top of the playlist but I also want to customize the order of the so...

Casual Listener

I want my newest songs be on the top of the playlist but I also want to customize the order of the songs any help? (Premium) Plan Free/Premium Country IL   Operating System (iOS 10, And...

Loxer

Community Legend

13788 Views

3 replies

0 likes

Places of Songs in List
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  • 3 replies
  • 0 likes

New terrible update 2019 removes personal playlist features from main interface

Dear Spotify,If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!! I do want the shuffle and queue in the main interface. Also moving the options buttons to the top of the screen is annoying. Plea...

Newbie

Dear Spotify, If I’ve made my own friggin playlist I don’t need or want favorite/not interested buttons in my interface!!  I do want the shuffle and queue in the main interface.  Also movi...

ChrisA1999

Music Fan

31323 Views

36 replies

105 likes

  • 31323 Views
  • 36 replies
  • 105 likes

Having trouble listening to music while connected to internet

PlanPremiumCountryBrazilDeviceIphone XOperating SystemIOS 12.2Spotify Version8.5.0I cannot play songs whenever I am connected to the internet, I have huge delays when I click on a song (2s to just not playing at all), even if I the songs/albuns downl...

Newbie

  Plan Premium Country Brazil Device Iphone X Operating System IOS 12.2 Spotify Version 8.5.0 I cannot play songs whenever I am connected to the internet, I have huge delays when I cl...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Moving song up the queue makes it scramble

PlanPremiumCountryCanadaDeviceiPhone 6s Operating SystemiOS 12, and has been happening since before thatMy Question or IssueWhen I move a song up my queue the screen shakes and the song actually moves down in the queue. It only happens when I hit the...

Newbie

Plan Premium Country Canada Device iPhone 6s  Operating System iOS 12, and has been happening since before that My Question or Issue When I move a song up my queue the screen shakes and...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Add to library without "heart"

Plan - PremiumCountry - USADevice - VariousOperating System - Various On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save it to their library. On iOS, this + button changed to a heart icon. S...

Roadie

Plan - Premium Country - USA Device - Various Operating System - Various   On desktop version of Spotify, and older versions of the iOS app, one could hit the + button on a song to save i...

677 Views

0 replies

2 likes

  • 677 Views
  • 0 replies
  • 2 likes

Music turns on by itself when I lock my iPhone

PlanPremiumCountryPolandDeviceiPhone XsOperating SystemiOS 12.2My Question or IssueWhen I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens ...

Casual Listener

Plan Premium Country Poland Device iPhone Xs Operating System iOS 12.2 My Question or Issue When I'm listening to music on my iPhone but without headphones and I stop the music and lock my i...

Loxer

Community Legend

3749 Views

3 replies

1 likes

  • 3749 Views
  • 3 replies
  • 1 likes

Not all 'Artists' or 'Albums' appearing on 'Music' screen.

PlanPremium CountryUSA DeviceiPad Pro Operating SystemiOS 12.2 My Question or IssueThe Artists and Albums sections from the new update don't contain all the artists and albums associated with my liked songs. I'm very sad about this. I loved to previo...

Casual Listener

Plan Premium   Country USA   Device iPad Pro   Operating System iOS 12.2   My Question or Issue The Artists and Albums sections from the new update don't contain all ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Hola, por que mi spotify sigue siendo

Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?

Newbie

Prueba gratuita si ya compre una tarjeta de regalo! Como le hago para quitar los anuncios? Sólo con spotify premium?

Jpgchief

Community Legend

1606 Views

5 replies

0 likes

  • 1606 Views
  • 5 replies
  • 0 likes

Problema de Idioma con la barra de Spotify

Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de antemano gracias.

Newbie

Hola amigos, lo que pasa es que spotify me sale en español, exepto la barra de arriba, la que dice (file,edit,view,playback y help) Espero que me puedan ayudar para cambiarla de idioma a español, de ...

Jpgchief

Community Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes