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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28605 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93479 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293123 Views

60 replies

15 likes

  • 293123 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123390 Views

19 replies

38 likes

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  • 19 replies
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Album behaviour

My Question or IssueHi folksOK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option to view full album. On iOS it saves the whole album to your albums folde...

Casual Listener

    My Question or Issue Hi folks OK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option t...

Mauriarti

Music Fan

860 Views

4 replies

3 likes

  • 860 Views
  • 4 replies
  • 3 likes

"Don't play this artist" doesn't work.

It worked for a while...but right now I can't block anyone.

Casual Listener

It worked for a while...but right now I can't block anyone.

Mantisentil

Community Legend

1076 Views

3 replies

1 likes

  • 1076 Views
  • 3 replies
  • 1 likes

CarPlay Issue

PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...

Casual Listener

  Plan Premium Country USA Device iphone XS Operating System (iOS 12.2   My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay whe...

1193 Views

0 replies

1 likes

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Recently Played

My Question or IssueI have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded songs. This is a new problem that started occuring out of nowhere an...

Newbie

    My Question or Issue I have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded...

MattSuda

Spotify Star

1475 Views

2 replies

3 likes

  • 1475 Views
  • 2 replies
  • 3 likes

Searching Songs

Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right? I have to scroll ALL the way down to listen to a song that starts with a T instead of clicking the letter t and being directed there.

Casual Listener

Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right?   I have to scroll ALL the way down to listen to a song that starts with a T instead of cli...

MattSuda

Spotify Star

738 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

How to delete downloaded songs but not get rid of them from library

I have spotify premium (version 8.4.99) and I'm using on my iPhone6. I've downloaded some music on it and I've selected the option to have an artist's music not be downloaded since I don't really listen to them while I'm out and about, however it sti...

Regular

I have spotify premium (version 8.4.99) and I'm using on my iPhone6.   I've downloaded some music on it and I've selected the option to have an artist's music not be downloaded since I don't r...

587 Views

0 replies

0 likes

  • 587 Views
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If I tap an artist in my libary why its drop back to the artist page?

So I have spotify for a year,and when I tapped to the libary and I opened one of the artist the spotify is show me the songs what I downloaded from the artist. Now when I am tap on the artist in the libary it show the artist page. Why? And how can i ...

Newbie

So I have spotify for a year,and when I tapped to the libary and I opened one of the artist the spotify is show me the songs what I downloaded from the artist. Now when I am tap on the artist in the ...

493 Views

0 replies

0 likes

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Some official spotify playlists are acting wierd on song skip

PlanPremiumCountryCanada DeviceiPhone 7Operating SystemiOS 12.2Spotify version8.4.99.771 My Question or IssueHello! I'm having some problems with certain Spotify's official playlists. Here what is acting wierd :- Both "Brain Food" and "Dance Party" a...

Regular

Plan Premium Country Canada   Device iPhone 7 Operating System iOS 12.2 Spotify version 8.4.99.771   My Question or Issue Hello!  I'm having some problems with certain Sp...

563 Views

0 replies

0 likes

  • 563 Views
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Recently Played list is taking me to artists' page, not saved songs

So the recently played list is my go-to when heading on to Spotify. Usually, when I go on to it and click on an artist, instead of taking me to all the saved/downloaded music I have of that artist it sends me to the artists' page instead. It is very ...

Casual Listener

So the recently played list is my go-to when heading on to Spotify. Usually, when I go on to it and click on an artist, instead of taking me to all the saved/downloaded music I have of that artist it...

chazwik31

Newbie

2963 Views

7 replies

18 likes

Recently played artist
  • 2963 Views
  • 7 replies
  • 18 likes

Voice Search Missing

PlanPremium CountryUS DeviceiPhone 7 Operating SystemiOS 12.2 Spotify Version8.4.99.771 My Question or IssueThe voice search option is not available in my app. Have reinstalled, looked for microphone setting in privacy, have made sure I’m on latest i...

Newbie

Plan Premium   Country US   Device iPhone 7   Operating System iOS 12.2   Spotify Version 8.4.99.771   My Question or Issue The voice search option is not ava...

740 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Solved!! 'Classical New Releases: Spotify Picks' stopped updating

Plan PremiumCountry Australia DeviceiMac, ipad Operating SystemIOS My Question or Issue 'Classical New Releases: Spotify Picks' stopped updating since a month ago. Anyone else experiencing similar problem?

Newbie

Plan Premium Country Australia   Device iMac, ipad  Operating System IOS   My Question or Issue   'Classical New Releases: Spotify Picks' stopped updating since a m...

Nico

Community Legend

903 Views

1 replies

0 likes

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  • 1 replies
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Why was the Search/Filter moved to a new and more complicated view without swiping behaviour?

PlanPremiumCountryCzech RepublicDeviceiPhone 8, iPad 6th GenOperating SystemiOS 12 My Question or IssueWhy was the old filtering/search behaviour removed? I'm refering to actually filter the current TableView/List you are viewing, now you are taken t...

Casual Listener

Plan Premium Country Czech Republic Device iPhone 8, iPad 6th Gen Operating System iOS 12   My Question or Issue Why was the old filtering/search behaviour removed?   I'm referi...

Mantisentil

Community Legend

514 Views

1 replies

1 likes

  • 514 Views
  • 1 replies
  • 1 likes

Solved!! Problema apple watch 4

Hello very good, I have an apple watch 4 and Iphone X, I can not manage from my watch spotify remains empty information does not show the information of the song that is played on my Iphone X, or change the song. If it worked well with my apple watch...

Casual Listener

Hello very good, I have an apple watch 4 and Iphone X, I can not manage from my watch spotify remains empty information does not show the information of the song that is played on my Iphone X, or cha...

Lanthi

Casual Listener

6974 Views

1 replies

0 likes

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  • 1 replies
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Podcasts won’t download

PlanPremiumCountryNew Zealand DeviceiPhone 8 +Operating SystemiOS 12.2 My Question or IssueI’m unable to download podcasts, the loading bar doesnt move. Ive tried uninstalling and reinstalling I’ve tried a simple close and restart appI can still down...

Newbie

Plan Premium Country New Zealand  Device iPhone 8 + Operating System iOS 12.2   My Question or Issue I’m unable to download podcasts, the loading bar doesnt move.  Ive tried...

3005 Views

0 replies

15 likes

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  • 0 replies
  • 15 likes

Songs change on their own before finished

I have iOS 8 plus, Spotify premium for family.Songs change on their own before they are finished. Ive already deleted app and reinstalled. Very annoying. Started happening in the last month. Also this support system is annoying. Should be built into ...

Casual Listener

I have iOS 8 plus, Spotify premium for family. Songs change on their own before they are finished. Ive already deleted app and reinstalled. Very annoying. Started happening in the last month. Also t...

Jhowell80

Casual Listener

555 Views

2 replies

0 likes

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Song Radio not working same as desktop

When clicking on “go to radio” on a certain song it takes me to a 30 track playlist that does not keep updating like it does on desktop.. also the song that i wanted to listen to is not even in the playlist. is there a way to get it to take me to a p...

Casual Listener

When clicking on “go to radio” on a certain song it takes me to a 30 track playlist that does not keep updating like it does on desktop.. also the song that i wanted to listen to is not even in the p...

Alexclarkny

Casual Listener

865 Views

2 replies

0 likes

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  • 2 replies
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Offline podcasts

Hi, I've got a problem with downloading podcasts episodes. It's just not working but I do not have any issues w/ downloading music or playlists.I got 26GB of free spacegreets PlanPremium Device(iPhone 6)Operating System(iOS 12.1.3)

Newbie

Hi, I've got a problem with downloading podcasts episodes. It's just not working but I do not have any issues w/ downloading music or playlists. I got 26GB of free space greets   Plan P...

evandk2017

Newbie

1396 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Recently played artists can't be played offline

I generally listen to songs straight from my saved artists, so usually I just hit the downloaded artist and press play (I hardly ever stream on my phone). However, I recently have started having trouble doing that, where when I click on a downloaded ...

Newbie

I generally listen to songs straight from my saved artists, so usually I just hit the downloaded artist and press play (I hardly ever stream on my phone). However, I recently have started having trou...

kirkbushman

Casual Listener

1138 Views

1 replies

1 likes

  • 1138 Views
  • 1 replies
  • 1 likes

Random Playlists Start Playing

Hello, so recently when ever I start one of my playlist (I have it one shuffle and repeat) and half way through the first song it switches to some random genre playlist that I don’t want. It always by Playlist Kings as well. my device - iPad (iOS)pla...

Casual Listener

Hello,   so recently when ever I start one of my playlist (I have it one shuffle and repeat) and half way through the first song it switches to some random genre playlist that I don’t want. It...

urban_angel

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

saving albums

When I try saving whole albums, the songs don't show up in the 'favourite songs' playlist. how do I save the songs in the albums without having to save each individual song?

Newbie

When I try saving whole albums, the songs don't show up in the 'favourite songs' playlist. how do I save the songs in the albums without having to save each individual song?  

373 Views

0 replies

0 likes

  • 373 Views
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  • 0 likes