Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35860 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101100 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429742 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298075 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My IssueI have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I can't just come back to my phone and immediately res...
My Issue I have to keep restarting the app if I pause music for more than a minute. Spotify seems to crash itself if I pause music then walk away for a minute or so to go do something, which means I...
811 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceiPhone 6Operating System(iOS 12.2 Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app! thanks!
Plan Premium Country Brazil Device iPhone 6 Operating System (iOS 12.2 Spotify asks me to login everytime I open it. How can I fix it? I’ve already updated the app! t...
Spotify Star
3342 Views
6 replies
0 likes
After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round. Screenshots:
After the 8.4.98.741 update on Spotify’s iOS clients (iPad and iPhone both) the large white button style started having fuzzy corners, unlike other buttons, they aren’t completely round. ...
Community Legend
3108 Views
10 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 8 My Question or Issueis it possible to keep my screen on while i'm playing my spotifylist?
Plan Premium Country The Netherlands Device iPhone 8 My Question or Issue is it possible to keep my screen on while i'm playing my spotifylist?
Community Legend
758 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or Issue I want to see others favorite artist instead of recently plater artist.
Plan Premium Country Norway Device iPhone 6 Operating System iOS 12.1.4 My Question or Issue I want to see others favorite artist instead of recently plater artist. ...
Casual Listener
910 Views
2 replies
0 likes
I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at all. I’ve tried logging out, clearing my history a...
I have a iPhone 6s+ and I am trying to listen to the “Arche” and “vulgur” albums by Dir en grey, the app says that the album is there and it shows the songs. But when I click on it it doesn’t load at...
Community Legend
721 Views
1 replies
0 likes
How do you add an album to your playlist with the free version? er it will be for us to try and help.PlanFree/PremiumCountry DeviceiPhone 6Operating SystemiOS 10 My Question or Issue
How do you add an album to your playlist with the free version? er it will be for us to try and help. Plan Free/Premium Country Device iPhone 6 Operating System iOS 10 My Ques...
542 Views
0 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 7Operating SystemCurrent ios My Question or IssueHi guysEver since one of the last updates albums that I save don't show in my song library anymore. They do show in albums tho. Also, my library isnt full.what ca...
Plan Premium Country Germany Device (iPhone 7 Operating System Current ios My Question or Issue Hi guys Ever since one of the last updates albums that I save don't show in m...
Casual Listener
1266 Views
4 replies
0 likes
PlanPremiumCountryDenmark DeviceiPhone 6sOperating SystemiOS 12.1 My Question or IssueI purchased Premium Family around the 25th and have since then experienced some extremely annoying problems. None of the other family members have them. I can only ...
Plan Premium Country Denmark Device iPhone 6s Operating System iOS 12.1 My Question or Issue I purchased Premium Family around the 25th and have since then ex...
472 Views
0 replies
0 likes
PlanPremium CountryCanada DeviceiPhone 8Apple Watch 4 GPS/LTE Operating SystemIOS 12.2watchOS 5.1.3 My Apple Watch Spotify app will not connect to my phone. It just has my watch’s name listed but no controls with Spotify. I’ve reinstalled and uninsta...
Plan Premium Country Canada Device iPhone 8 Apple Watch 4 GPS/LTE Operating System IOS 12.2 watchOS 5.1.3 My Apple Watch Spotify app will not connect to my p...
Spotify Star
23387 Views
5 replies
0 likes
PlanPremiumCountryEngland DeviceiPhone 6sOperating SystemiOS 12.1.4 My Question or IssueWhen I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter Hurford (spotify:album:7qePjeQ4Je8G1RqeaiIQVs), I am presented with a screen that ...
Plan Premium Country England Device iPhone 6s Operating System iOS 12.1.4 My Question or Issue When I try to access the album ‘Bach, J.S.: The Organ Works’, recorded by Peter H...
Casual Listener
2300 Views
2 replies
0 likes
I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had to download them, and that was March 25, 2019. I badly needed ...
I always use spotify with my data and only the date is updating but the hours I listened to is not. The last time the “number of hours” was updated was when there were new songs and I had to do...
503 Views
0 replies
0 likes
I have seen some third-party iPhone data erasers on Google. If I use them, will they damage other data on my iPhone?
I have seen some third-party iPhone data erasers on Google. If I use them, will they damage other data on my iPhone?
Casual Listener
1365 Views
7 replies
0 likes
I previously bought Lemonade on Itunes and wanted to listen to it on Spotify. I tried adding it from my local files to one of my playlists and some of the songs I can play whereas some of them I cannot.Both my phone and laptop are connected to the sa...
I previously bought Lemonade on Itunes and wanted to listen to it on Spotify. I tried adding it from my local files to one of my playlists and some of the songs I can play whereas some of them I cann...
Community Legend
631 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone X Max)Operating System(iOS) My Question or IssueI would like the option to Download and then stop the download process, but keep the tracks that it has downloaded. For example, if im rushing to download and it has g...
Plan Premium Country USA Device (iPhone X Max) Operating System (iOS) My Question or Issue I would like the option to Download and then stop the download process, but keep the tracks...
425 Views
0 replies
0 likes
My Question or IssueHi folksOK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option to view full album. On iOS it saves the whole album to your albums folde...
My Question or Issue Hi folks OK so let’s say I have an album I like, I’ve saved three tracks from it. In desktop, under ‘albums’ it’ll have only those three tracks and the option t...
Music Fan
901 Views
4 replies
3 likes
It worked for a while...but right now I can't block anyone.
It worked for a while...but right now I can't block anyone.
Community Legend
1119 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceiphone XSOperating System(iOS 12.2 My Question or IssueHi, I just recently started having an issue in my Durango with uConnect CarPlay where Spotify randomly stops playing. The song status bar shows it still playing but the...
Plan Premium Country USA Device iphone XS Operating System (iOS 12.2 My Question or Issue Hi, I just recently started having an issue in my Durango with uConnect CarPlay whe...
1197 Views
0 replies
1 likes
My Question or IssueI have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded songs. This is a new problem that started occuring out of nowhere an...
My Question or Issue I have an Iphone Xs and spotify premium and whenever I click on my artists under my recently played it takes me to the artists home page instead of my downloaded...
Spotify Star
1502 Views
2 replies
3 likes
Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right? I have to scroll ALL the way down to listen to a song that starts with a T instead of clicking the letter t and being directed there.
Hi guys. I’m on my Liked Songs. Does anyone have the alphabet first letter bar missing on the right? I have to scroll ALL the way down to listen to a song that starts with a T instead of cli...
Spotify Star
771 Views
1 replies
2 likes
