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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242129 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124961 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2981 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307724 Views

62 replies

16 likes

  • 307724 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132025 Views

19 replies

38 likes

  • 132025 Views
  • 19 replies
  • 38 likes

Solved!! Ayuda con spotify familiar

Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer

Casual Listener

Tengo un problema invite a un familiar a spotify familiar y cuando el quiere acotar la solicitud le indica que el es premium, pero el en su perfil de usuario indica que es free que puedo hacer

Jpgchief

Community Legend

2100 Views

7 replies

0 likes

  • 2100 Views
  • 7 replies
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Problema premium App Store

Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún mensaje de la App Store, no me sale ningun mensaje,...

Newbie

Tengo un problema al tratar de comprar premium, ya había hecho una transacción antes por un mes de Spotify, y ahora que quiero volver a comprarlo, al darle ''Acceder a Premium'' no me aparece ningún ...

Jpgchief

Community Legend

1049 Views

1 replies

0 likes

  • 1049 Views
  • 1 replies
  • 0 likes

Appears on

My Question or IssueSince the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.

Newbie

My Question or Issue Since the last update, the Appears On section seems to max out at 25 albums on the Artists' page. I'd like to be able to see all Appears On albums.

596 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Recently Played isn’t like it used to be

After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved songs like it used to. This is very annoying becaus...

Newbie

After listening to an artist of album from my library, they would appear in recently played, but the link on recently played only brings me to the artist’s page rather than the specific set of saved ...

759 Views

0 replies

1 likes

artists page
Artists View
played
Played list history
recently
Recently played artist
Revently played
saved songs
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  • 0 replies
  • 1 likes

Urgent security issue with Spotify for iOS: Spotify prevents auto-locking of device

PlanPremiumCountryUSADeviceiPhone 8 / iPad Air 3Operating SystemiOS 12.2 / iOS 12.2 My Question or IssueSo, all of us iOS users have had an ongoing security problem with Spotify. This security issue has been going on for years, but Spotify hasn't fix...

Music Fan

Plan Premium Country USA Device iPhone 8 / iPad Air 3 Operating System iOS 12.2 / iOS 12.2   My Question or Issue So, all of us iOS users have had an ongoing security problem with Spot...

Loxer

Community Legend

2166 Views

1 replies

5 likes

  • 2166 Views
  • 1 replies
  • 5 likes

No songs listed on albums

PlanPremiumCountryUK DeviceiPhone XS Operating SystemiOS 12.2 My Question or IssueI’ve noticed that I can’t play any music from Albums. The album opens but I only have the option to go to the artists’ page and view related. I’ve attached a picture fo...

Newbie

  Plan Premium Country UK  Device iPhone XS  Operating System iOS 12.2   My Question or Issue I’ve noticed that I can’t play any music from Albums. The album opens but ...

Loxer

Community Legend

1791 Views

2 replies

7 likes

  • 1791 Views
  • 2 replies
  • 7 likes

Albums aren’t showing when searching, just playlists?

Not sure what happened, but when I search for an artist it just shows the playlists? Also when I try search and go into the album songs this appears:565872A9-8E0B-4457-B300-BC22D31EC380.pngiOS 12.2Spotify Premium through Starbucks.

Regular

Not sure what happened, but when I search for an artist it just shows the playlists?  Also when I try search and go into the album songs this appears: 565872A9-8E0B-4457-B300-BC22D31EC380.png...

Loxer

Community Legend

1080 Views

2 replies

11 likes

  • 1080 Views
  • 2 replies
  • 11 likes

App Malfunction

Country: UKDevice: iPhone 7Operating System: IOS 12.1.3 Hi, It appears as though you’ve pushed a defective update. Since updating to the most recent app revision on the App Store, it is not functioning correctly. The search function is giving sporadi...

Newbie

Country: UK Device: iPhone 7 Operating System: IOS 12.1.3     Hi,    It appears as though you’ve pushed a defective update. Since updating to the most recent app ...

Loxer

Community Legend

729 Views

1 replies

5 likes

  • 729 Views
  • 1 replies
  • 5 likes

No discography showing.

When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers. Where did Discography go?! PlanPremiumCountryUSDeviceIphone XSOperating SystemiOS 12.2

Casual Listener

When visiting an artist's page it only shows Artist's Pick, Featuing, About, On Tour, Offers.  Where did Discography go?!     Plan Premium Country US Device Iphone XS Operatin...

Loxer

Community Legend

802 Views

2 replies

0 likes

  • 802 Views
  • 2 replies
  • 0 likes

Music not showing up

PlanFree/PremiumCountry My Question or IssueYesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded them. I’ve tried deleting/redone loading The app, logging out and bac...

Newbie

Plan Free/Premium Country   My Question or Issue Yesterday, my Spotify was working normally. Now, when I look up an artist, none of the albums show up if I haven’t previously downloaded the...

Loxer

Community Legend

712 Views

2 replies

1 likes

  • 712 Views
  • 2 replies
  • 1 likes

Solved!! Songs Not Appearing

Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to an album and there were no songs either. I’ve alread...

Casual Listener

Hi, I’m a premium Spotify user on iOS 12. Today, I tried to search an artist and found that the top songs from the artist weren’t listed. I thought maybe they just got rid of it, but then I went to a...

Loxer

Community Legend

1608 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! I have got many glitches on iOS 12.2

I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below. Some of the music, I can’t do anything with it. Please come with a solution, ...

Newbie

I have got a lot of glitches going on on my new iPhone XR. I use Spotify a lot, but this is happening a lot. You can see what I mean on the picture that I have added below.  Some of the music, ...

Loxer

Community Legend

1509 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All artists discography are missing

PlanPremiumCountryCanadaDevice(iPhone 6 and iPad mini 4Operating System(iOS 12.) My Question or Issuesince the new update all discography of all artists seems to be hidden. On the artists page you have: appears on, fans also like and artist picks but...

Regular

Plan Premium Country Canada Device (iPhone 6 and iPad mini 4 Operating System (iOS 12.)   My Question or Issue since the new update all discography of all artists seems to be hidden. O...

Patman22

Newbie

17405 Views

38 replies

29 likes

discography
Update
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  • 38 replies
  • 29 likes

New User Interface needs to GO!!!!!! Bring back the previous one, NOW!

What have you done. Who approved these changes. You guys must be experimenting with us. Who would make charge changes you made and even think anyone agree to that? Unreal that I have to deal with **bleep** like this in life. I pay you play. No advert...

Newbie

What have you done. Who approved these changes. You guys must be experimenting with us. Who would make charge changes you made and even think anyone agree to that?  Unreal that I have to deal wi...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes

Screen won't auto-lock when spotify is playing music

I have an iPhone 8 and when I am playing music the screen won't auto lock, the lock screen remains on with the Spotify music bar on it. If i don't remember to manually turn my locked screen off then it remains on while i listen to music and my batter...

Newbie

I have an iPhone 8 and when I am playing music the screen won't auto lock, the lock screen remains on with the Spotify music bar on it. If i don't remember to manually turn my locked screen...

Loxer

Community Legend

2205 Views

1 replies

5 likes

  • 2205 Views
  • 1 replies
  • 5 likes

Intento descargar una cancion activando el modo offine pero no se me descarga. alguna solucion?

Intento descargar una cancion activando el modo offline pero mada.. Alguma vez se descarga alguna y aparece la flecha de descarga en verde pero pasado un rato vuelve a no descargada..

Newbie

Intento descargar una cancion activando el modo offline pero mada.. Alguma vez se descarga alguna y aparece la flecha de descarga en verde pero pasado un rato vuelve a no descargada..

Jpgchief

Community Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Las canciones se detienen en mi celular

Hace tres días que tengo este problema. Elijo normalmente la canción que quiero escuchar y se detiene después de 10 o 30 segundos, creí que era el Wi-Fi y activé los datos pero persistía el problema. Apagué mi celular, lo prendí y nada, sigo con el m...

Newbie

Hace tres días que tengo este problema. Elijo normalmente la canción que quiero escuchar y se detiene después  de 10 o 30 segundos, creí que era el Wi-Fi y activé los datos pero persistía el pro...

Jpgchief

Community Legend

3724 Views

2 replies

0 likes

  • 3724 Views
  • 2 replies
  • 0 likes

local files wont play on iphone

Ive got spotify premium, and a few days ago I stopped being able to listen to my local files on my phone. i can still listen on my computer, and they still appear on my phone (with the download symbol next to them, and they arent greyed out) but as s...

Newbie

Ive got spotify premium, and a few days ago I stopped being able to listen to my local files on my phone. i can still listen on my computer, and they still appear on my phone (with the download symbo...

650 Views

0 replies

1 likes

  • 650 Views
  • 0 replies
  • 1 likes

Banned artists and songs still in Daily Mix

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated. iPhone 8

Newbie

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated.    iPhone 8

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Move songs forward and backward

Hello Spotify Team, I am trying to move songs forward and backward like in the other music applications(Youtube, Music player, etc) in Spotify player but I am really confused about how to move forward and backward. Please reply as soon as possible. A...

Music Fan

Hello Spotify Team,                  I am trying to move songs forward and backward like in the other music applications(Youtube, Music player,...

597 Views

0 replies

1 likes

  • 597 Views
  • 0 replies
  • 1 likes