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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232582 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114163 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2307 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303937 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129661 Views

19 replies

38 likes

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Playlist by spotify cuts short songs

PlanPremiumCountrySingaporeDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueWhenever I play a playlist by Spotify, the songs are cut short. For example when playing “Motivation Mix” by spotify, the first song “All Falls Down” has onl...

Casual Listener

Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Whenever I play a playlist by Spotify, the songs are cut short. For example when ...

carollo602

Newbie

2414 Views

2 replies

3 likes

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Solved!!Superuser Contribution Missing dislike/do not play option on the APP

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemIOS 12.1.4Application version8.5.0.833 My Question or IssueMy issue is that I can no longer dislike or stop Spotify from playing certain songs on my daily mix as it is missing the "do not ...

Newbie

Plan Premium Country United States Device iPhone XS Operating System IOS 12.1.4 Application version 8.5.0.833   My Question or Issue My issue is that I can no longer dislike or stop ...

Katerina

Spotify Legend

1409 Views

2 replies

0 likes

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Cannot save

i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past month I have had to reinstall 3 times. It just happened again toda...

Newbie

i am having ongoing issues not being able to save songs.  I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening.  In the past mon...

467 Views

0 replies

0 likes

Cannot save
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entire album showing up under saved

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it is, is there a way to turn this off?) or if it's a...

Casual Listener

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it...

collin7

Casual Listener

1544 Views

4 replies

6 likes

saved music
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Daily Mixes all disappeared (all platforms)

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all of my daily mixes disappeared. It started when they...

Newbie

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all ...

685 Views

0 replies

1 likes

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  • 1 likes

Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.1   My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...

12122018272

Casual Listener

2651 Views

3 replies

3 likes

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Local Files not downloading onto iPhone.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemWindows 10 Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in order to download local files onto my iPhone Spotify. But now even when the...

Regular

Plan Premium Country US Device iPhone 7 Operating System Windows 10   Ok, I have learned from my mistake of checking to make sure my computer is connected via the same WiFi network in o...

637 Views

0 replies

1 likes

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Solved!! Spotify not showing up as status on discord

Spotify doesn’t show up as my status on discord. I have tried-uninstalling discord and Spotify.-reconnecting my accountI’m on an iPhone 6s, with the latest iOS update. I have free Spotify

Casual Listener

Spotify doesn’t show up as my status on discord.  I have tried -uninstalling discord and Spotify. -reconnecting my account I’m on an iPhone 6s, with the latest iOS update. I have free Spotif...

Anita__xo

Casual Listener

4725 Views

4 replies

0 likes

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Spotify has been nothing but a disaster since I installed

Plan: PremiumCountry: USADevice: iPhone 6, iPad, Play music through Sonos Sound BarMy Question or Issue:I went all in on Spotify and got premium and installed the app on my phone, Mac and iPad. Since then, nothing works very well. Everytime I try to ...

Visitor

Plan: Premium Country: USA Device: iPhone 6, iPad,  Play music through Sonos Sound Bar My Question or Issue: I went all in on Spotify and got premium and installed the app on my phone, Mac ...

user-removed

Not applicable

697 Views

2 replies

0 likes

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custom equalizer settings aren’t saved everytime I reopen spotify app on ios

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12.2) My Question or Issue question- i like my music a certain way so i use the custom equalizer settings to make my own pattern. However, everytime I exit the app and i stsrt playing my musi...

Newbie

  Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12.2)   My Question or Issue   question- i like my music a certain way so i use the custom equalizer set...

513 Views

0 replies

0 likes

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Deleting album tracks

PlanFree/PremiumCountry Device)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I used to be able to delete a track by tapping ‘...’ and selecting remove. This option seems to have disappeared, does anyone have a solution ...

Regular

Plan Free/Premium Country   Device) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I used to be able to delete a track by tapping ‘...’ ...

mookid74

Casual Listener

9975 Views

13 replies

4 likes

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EPs are all below Singles

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps sometimes have exclusive songs or all separate song...

Newbie

Spotify currently has it organized that all the singles are listed first, then all the eps. I believe people will miss out on artists eps because they are buried beneath the singles from albums. Eps ...

OneByBoo

Roadie

656 Views

1 replies

0 likes

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Nike+ app not playing Spotify playlists

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone switches from WiFi to LTE. Once this happens, someti...

Newbie

I saw that this was posted about before but there was never a resolution posted. I’m having a problem where my Spotify playlist stops playing through the Nike+ Run Club app, seemingly when my phone s...

746 Views

0 replies

1 likes

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  • 0 replies
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Solved!! How to “like” a track without saving it to library?

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spotify to know I enjoyed the song and want similar re...

Visitor

occasionally discover weekly will provide a playlist, and im curious to know how to indicate i like the song via the heart button, without adding it to the Liked Songs library. Essentially i want spo...

AppleG

Composer

1835 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Unable to sort playlists on iPad as described on Help pages

PlanPremiumCountryUKDeviceiPadOperating SystemIOS12 My Question or IssueI want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the three parallel lines doesn’t give me any options to sort.

Casual Listener

Plan Premium Country UK Device iPad Operating System IOS12   My Question or Issue I want to sort my playlists by artist. I followed the instructions on the Help pages but pressing the ...

479 Views

0 replies

0 likes

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New UI on only my phone?

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up, it’s only showing artists that I follow, not the ...

Newbie

Hey, recently, my UI has been different than all my other friends with the same iPhone X. To access my liked songs, I have to go into playlists, then into liked songs. My artist page is all messed up...

Maxim

Spotify Star

700 Views

1 replies

1 likes

  • 700 Views
  • 1 replies
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Strange layout? Read this!

So, everyone! Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last update. Even worse, spotify has no customer service to reach out t...

Music Fan

So, everyone!    Spotify has suddenly decided to mess up the layout completely, we are missing a repeat button, our recents lists are gone, also the artist page is useless since the last ...

Mjlark

Casual Listener

1734 Views

2 replies

4 likes

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An Error Occurred

Hi,I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it gives me the message "An Error Occurred", no matter what....

Newbie

Hi, I have a problem on my iPad air (running iOS 12, but this has been happening since before I updated) when searching up stuff in Spotify. Whenever I type in a song, an artist, user, etc., it give...

553 Views

0 replies

0 likes

An Error Occurred
error message
Search
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Does anyone else’s Spotify app look like this when opened?

I recently connected my Spotify to a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this?PlanPremium

Newbie

I recently connected my Spotify to  a 3rd gen echo and now my UI is pretty sparce. Is there anything I can do for this? Plan Premium    

Nico

Community Legend

726 Views

1 replies

0 likes

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