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iOS (iPhone, iPad)

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237499 Views

27 replies

5 likes

  • 237499 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118716 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305477 Views

62 replies

16 likes

  • 305477 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

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  • 19 replies
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Banned artists and songs still in Daily Mix

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated. iPhone 8

Newbie

I repeatedly ban artists and songs in my Daily Mixes, but they never are removed. I’ve logged out and logged back in, and still not fixed. Any help would be appreciated.    iPhone 8

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Move songs forward and backward

Hello Spotify Team, I am trying to move songs forward and backward like in the other music applications(Youtube, Music player, etc) in Spotify player but I am really confused about how to move forward and backward. Please reply as soon as possible. A...

Music Fan

Hello Spotify Team,                  I am trying to move songs forward and backward like in the other music applications(Youtube, Music player,...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

Connect to an unexpected phone

PlanPremiumCountryVietnamDeviceIphone7Operating System(iOS 12 My Question or IssueWhy has my Spotify been connected with my friend’s phone? How can I delete it from my device list?

Newbie

Plan Premium Country Vietnam Device Iphone7 Operating System (iOS 12   My Question or Issue Why has my Spotify been connected with my friend’s phone? How can I delete it from my device...

Nico

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Cannot play albums without shuffle

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the bottom right. However, this is not working. When I click...

Casual Listener

Hi there. I want to play albums without shuffle. According to This community answer, and other threads, the solution is to go into "now playing" and click on the little shuffle indicator in the botto...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Only Saving One Song and Seeing All Songs From Album in the Album Library

PlanPremiumUnited States iPhone 7iOS 12.1.4 Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app yet. I am typically very specific about the songs I save from an album to my library...

Newbie

  Plan Premium United States   iPhone 7 iOS 12.1.4   Recently, my Spotify Premium was updated to 8.4.97 and it is one of the worst upgrades that I have experienced in the app y...

austinperdomo30

Casual Listener

2119 Views

4 replies

21 likes

  • 2119 Views
  • 4 replies
  • 21 likes

The Behind the Lyrics feature is gone, and Spotify Cares won’t help me anymore!

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service sucks! I NEED HELP!!!!!

Regular

The Behind the Lyrics feature is gone on my Spotify account! I got help from the Spotify Cares twitter account at first, but they have yet to respond back to me in the DMs! Their customer service suc...

ChrisB1983

Regular

2550 Views

2 replies

1 likes

  • 2550 Views
  • 2 replies
  • 1 likes

Quality drops severely while Discord is open

PlanPremiumCountryUSADeviceIphone 7Operating SystemiOS My Question or IssueI'm listening to music through wireless headphones.Whenever I open the Discord app, the quality drops as if the music is being played through a phone call. The issue is resolv...

Newbie

Plan Premium Country USA Device Iphone 7 Operating System iOS   My Question or Issue I'm listening to music through wireless headphones. Whenever I open the Discord app, the quality d...

1437 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Why Spotify shows as Google on my lock screen?

PlanPremium and just updated the appCountryThailand Device(iPhone 6S+Operating SystemLatest My Question or IssueSince a few days ago, my spotify on the lock screen shows as Google and cannot click forward pr whatever. The lock screen already allowed ...

Newbie

Plan Premium and just updated the app Country Thailand   Device (iPhone 6S+ Operating System Latest   My Question or Issue Since a few days ago, my spotify on the lock screen sh...

463 Views

0 replies

0 likes

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Can Only Shuffle Play

PlanPremiumCountryUnited StatesDevice(iPhone 7 Plus)Operating System(iOS 12.2) My Question or IssueI was trying to play a playlist and then an album and it doesn’t have the “PLAY” button anymore, just the “SHUFFLE PLAY” button. Is this a new feature ...

Casual Listener

Plan Premium Country United States Device (iPhone 7 Plus) Operating System (iOS 12.2)   My Question or Issue I was trying to play a playlist and then an album and it doesn’t have the “...

ronrule

Casual Listener

798 Views

2 replies

1 likes

  • 798 Views
  • 2 replies
  • 1 likes

freeze while opening the app - iphone 6 with newest OS

PlanPremiumCountryHungary DeviceiPhone 6Operating Systemnewest iOS My Question or Issue Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open it, i cant scroll cant do **bleep**. Really frustrating... You cant just "listen some mus...

Casual Listener

Plan Premium Country Hungary   Device iPhone 6 Operating System newest iOS   My Question or Issue   Most of the time (90% +) the iOS app freezes for 1-2 minutes when i open...

Nico

Community Legend

583 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify turns offline when disconnecting from wifi

Plan: PremiumCountry: GermanyDevice: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XSOperating System: iOS 12.2 (issue exists for various years on iOS) My Question or IssueAs long as I can think of, I am unable to use Spotify without Wifi. If Wifi is unav...

Casual Listener

Plan: Premium Country: Germany Device: iPhone 6, iPhone 7, iPhone 7Plus, iPhone XS Operating System: iOS 12.2 (issue exists for various years on iOS)   My Question or Issue As lo...

loadme

Casual Listener

1082 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems adding to my liked songs

PlanFreeDeviceiPhone 6sOperating SystemiOS 12My Question or IssueWhenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Recently Saved” along with all “Liked Songs”Basically, my “Recently S...

Newbie

Plan Free Device iPhone 6s Operating System iOS 12 My Question or Issue Whenever I try to add a whole album to my liked songs it doesn’t show up on my app but it does appear on my PS4 in “Rece...

574 Views

0 replies

0 likes

  • 574 Views
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Behind The Lyrics not showing for some songs

Hi! Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of some of them.) I have force quit and reopened, installed and reinst...

Newbie

Hi!    Although Behind the Lyrics continues to show for some songs in my playlist, it has suddenly completely vanished from other songs (I remember them being there and even the text of s...

524 Views

0 replies

2 likes

  • 524 Views
  • 0 replies
  • 2 likes

iphone link stuck on App Store page

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app. when I click on a link that a friend has sent to a song/playlist, it takes me t...

Newbie

Hi, I know this problem has existed for others but I can’t seem to figure it out. I have restarted my phone, updated my iPhone software, and reninstalled the Spotify app.   when I click on a l...

Bittencourt

Spotify Star

1433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist by spotify cuts short songs

PlanPremiumCountrySingaporeDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueWhenever I play a playlist by Spotify, the songs are cut short. For example when playing “Motivation Mix” by spotify, the first song “All Falls Down” has onl...

Casual Listener

Plan Premium Country Singapore Device iPhone 8 Plus Operating System iOS 12.1.4   My Question or Issue Whenever I play a playlist by Spotify, the songs are cut short. For example when ...

carollo602

Newbie

2418 Views

2 replies

3 likes

  • 2418 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Missing dislike/do not play option on the APP

PlanPremiumCountryUnited StatesDeviceiPhone XSOperating SystemIOS 12.1.4Application version8.5.0.833 My Question or IssueMy issue is that I can no longer dislike or stop Spotify from playing certain songs on my daily mix as it is missing the "do not ...

Newbie

Plan Premium Country United States Device iPhone XS Operating System IOS 12.1.4 Application version 8.5.0.833   My Question or Issue My issue is that I can no longer dislike or stop ...

Katerina

Spotify Legend

1420 Views

2 replies

0 likes

  • 1420 Views
  • 2 replies
  • 0 likes

Cannot save

i am having ongoing issues not being able to save songs. I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening. In the past month I have had to reinstall 3 times. It just happened again toda...

Newbie

i am having ongoing issues not being able to save songs.  I have tried uninstalling and reinstalling which fixes the issue for a short time but the problem keeps happening.  In the past mon...

470 Views

0 replies

0 likes

Cannot save
  • 470 Views
  • 0 replies
  • 0 likes

entire album showing up under saved

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it is, is there a way to turn this off?) or if it's a...

Casual Listener

I have an iPhone X and when I go to my saved albums it's showing the entire album instead of just the songs from the album that I actually saved. I'm not sure if this is just the way it is now (if it...

collin7

Casual Listener

1557 Views

4 replies

6 likes

saved music
  • 1557 Views
  • 4 replies
  • 6 likes

Daily Mixes all disappeared (all platforms)

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all of my daily mixes disappeared. It started when they...

Newbie

I just recently switched from free to premium, and I'm running Spotify on a Macbook (2016) and iPhone XS Max. Everything is updated to the lastest version, and right after I upgraded to premium, all ...

688 Views

0 replies

1 likes

  • 688 Views
  • 0 replies
  • 1 likes

Solved!! iPhone Bug?

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueFor some reason when I pause my music playing on Spotify and try to lock my phone it unpauses my music. I tried seeing if the same issue arised on other music apps but i...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 12.1   My Question or Issue For some reason when I pause my music playing on Spotify and try to lock my phone it unpauses...

12122018272

Casual Listener

2672 Views

3 replies

3 likes

  • 2672 Views
  • 3 replies
  • 3 likes