Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36283 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101486 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430208 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298407 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...
Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...
Casual Listener
2633 Views
2 replies
0 likes
PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...
Plan Premium Country The netherlands Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...
Community Legend
23427 Views
1 replies
8 likes
PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...
Plan Premium Country USA Device PC and IPAD Operating System (iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3r...
Community Legend
920 Views
5 replies
0 likes
PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...
Plan Premium Country Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS My Question or Issue If I have a very long playlist, in my case "The Three...
Casual Listener
739 Views
2 replies
0 likes
PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...
Plan Free used to Be premium Country U.S.A Device iPhone 6plus Operating System ios 12.1.4 My Question or Issue So Recently , somewhere around this new ...
1104 Views
0 replies
0 likes
Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...
Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...
Community Legend
1187 Views
1 replies
0 likes
PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...
Plan Premium Country austria Device (iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...
Community Legend
590 Views
2 replies
0 likes
PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...
Plan Premium Country Finland Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, ...
Community Legend
1765 Views
1 replies
0 likes
I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue
I have the Premium Plan Free/Premium Country USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...
Community Legend
452 Views
1 replies
0 likes
PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...
Plan Free Country The Netherlands Device iPhone 7 Operating System iOS 10 My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...
372 Views
0 replies
0 likes
hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus
hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...
Regular
1689 Views
3 replies
0 likes
I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...
I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...
1051 Views
0 replies
3 likes
PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........
Plan Premium Country USA Device IPAD Pro Operating System iOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...
357 Views
0 replies
0 likes
Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...
Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video in your current location. Plan Premium Cou...
1174 Views
0 replies
0 likes
In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded
In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded
Casual Listener
963 Views
2 replies
0 likes
Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....
Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...
584 Views
0 replies
0 likes
So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...
So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...
514 Views
0 replies
0 likes
I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...
I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...
Community Legend
447 Views
1 replies
0 likes
PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...
Plan Premium Country USA Device IPad Pro Operating System (iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...
387 Views
0 replies
0 likes
hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...
hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks! Pla...
Community Legend
1610 Views
1 replies
0 likes
