Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46131 Views

45 replies

11 likes

  • 46131 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113024 Views

116 replies

13 likes

Other
  • 113024 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2179 Views

0 replies

0 likes

iOS
  • 2179 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303529 Views

61 replies

16 likes

  • 303529 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129338 Views

19 replies

38 likes

  • 129338 Views
  • 19 replies
  • 38 likes

IPad 2 , iOS 9.3.5 , have Spotify premium

My Question or Issue WHAT DO I NEED TO DO.....,!?!jus going in circles.....any help would be appreciated.

Visitor

    My Question or Issue   WHAT DO I NEED TO DO.....,!?! jus going in circles..... any help would be appreciated.      

Maxim

Spotify Star

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Pause button on ODT Chips doesn't work - music just keeps playing

PlanPremiumCountryUSADeviceiPhone X,Operating System(iOS 12.bla.bla.blaMy Question or IssueI have an older pair of Bluetooth Outdoor Tech Chips that sit in my ski helmet ear pads. They have been great for years but somehow can no longer stop the musi...

Newbie

Plan Premium Country USA Device iPhone X, Operating System (iOS 12.bla.bla.bla My Question or Issue I have an older pair of Bluetooth Outdoor Tech Chips that sit in my ski helmet ear pads. T...

Juritescu

Visitor

1600 Views

1 replies

1 likes

  • 1600 Views
  • 1 replies
  • 1 likes

Spotify keeps skipping beginning and end of each song

My Spotify keeps skipping the beginning and end of each track. Like when on shuffle, it will start the song at like 15 seconds and skip to the next song when there is still 15-20 seconds left of the song. then the next song starts at like 15 seconds ...

Casual Listener

 My Spotify keeps skipping the beginning and end of each track. Like when on shuffle, it will start the song at like 15 seconds and skip to the next song when there is still 15-20 seconds left o...

Bittencourt

Spotify Star

8792 Views

3 replies

2 likes

  • 8792 Views
  • 3 replies
  • 2 likes

Solved!! where to find downloaded songs on iphone

PlanPremiumCountryUSADevice(iPhone xrOperating System(iOS 12.1.4 My Question or IssueWhere can I find what songs/playlists I have downloaded to be able to play offline? I recently got a new phone and can't remember what playlists I have downloaded. I...

Visitor

  Plan Premium Country USA Device (iPhone xr Operating System (iOS 12.1.4   My Question or Issue Where can I find what songs/playlists I have downloaded to be able to play offlin...

Loxer

Community Legend

25087 Views

1 replies

0 likes

  • 25087 Views
  • 1 replies
  • 0 likes

Solved!! Text does not appear in filter textbox, Spotify iOS

PlanPremiumCountryU.SDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueWhen typing into the filter textbox, no letters appear. Functions correctly otherwise. If you leave and return to the app, the letters will return but seem shifted up....

Casual Listener

Plan Premium Country U.S Device iPhone 8 Plus Operating System iOS 12   My Question or Issue When typing into the filter textbox, no letters appear. Functions correctly otherwise. If y...

finnweber

Casual Listener

1270 Views

2 replies

0 likes

  • 1270 Views
  • 2 replies
  • 0 likes

Saved Music by Artist

For some reason, the latest update took away the most useful feature of Spotify: Saved music listed by artist. This is the most used way that myself and most Spotify users would search their music, and the removal of this feature is extremely frustra...

Casual Listener

For some reason, the latest update took away the most useful feature of Spotify: Saved music listed by artist. This is the most used way that myself and most Spotify users would search their music, a...

nigelje

Music Fan

1045 Views

4 replies

7 likes

  • 1045 Views
  • 4 replies
  • 7 likes

Spotify on iPhone no longer works with BMW Connected Drive

Up until late last year, the Spotify app on my iphone worked nicely with my BMW Connected Drive (a 2014 3-series). I could load the app and have full control from the car's media system (I used the wired USB connection). Now the car will not show the...

Casual Listener

Up until late last year, the Spotify app on my iphone worked nicely with my BMW Connected Drive (a 2014 3-series). I could load the app and have full control from the car's media system (I used the w...

morbius

Casual Listener

2287 Views

2 replies

0 likes

  • 2287 Views
  • 2 replies
  • 0 likes

Radio only showing "recommended stations," not letting me choose other options.

PlanPremiumCountryUSA DeviceiPhone Xs (Also doing this on Desktop for Windows.)Operating SystemiOS 12.1.2 (Also in Windows 10 and Windows 7 Enterprise [work computer].) My Question or Issue When I go to the Radio tab to try to listen to a radio stati...

Casual Listener

  Plan Premium Country USA   Device iPhone Xs (Also doing this on Desktop for Windows.) Operating System iOS 12.1.2 (Also in Windows 10 and Windows 7 Enterprise [work computer].) ...

MarshallD

Newbie

1879 Views

5 replies

3 likes

Radio
  • 1879 Views
  • 5 replies
  • 3 likes

Discover tab is not refreshing

PlanPremiumCountry USADeviceiPhone 7Operating Systemios12.4 My Question or Issuenew releases is updated on Friday but everything else has been stagnant for a few weeks.

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System ios12.4   My Question or Issue new releases is updated on Friday but everything else has been stagnant for a few weeks. ...

ahittle

Casual Listener

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

Solved!! Spotify will not go “Online” status

PlanPremiumCountryAustraliaDeviceiPhone XOperating System(iOS 10 My Question or IssueI cannot get my Spotify to go into “online” mode. Have deleted and added the app to ensure latest version, looked through the menu options, Googled steps (but the st...

Casual Listener

Plan Premium Country Australia Device iPhone X Operating System (iOS 10   My Question or Issue I cannot get my Spotify to go into “online” mode. Have deleted and added the app to ensur...

Missk78

Casual Listener

1368 Views

2 replies

0 likes

  • 1368 Views
  • 2 replies
  • 0 likes

Can’t Play only downloaded songs?

PremiumiOS10 Spotify ver 8.4.94 I used to be able to pick “saved songs” from my library, and this would play every song i chose to download from any playlist. Now I’m only able to choose to play “favorite songs” (which are different from the songs i ...

Casual Listener

  Premium iOS10  Spotify ver 8.4.94   I used to be able to pick “saved songs” from my library, and this would play every song i chose to download from any playlist. Now I’m only a...

Moglum

Visitor

2616 Views

3 replies

3 likes

Offline Access
Offline Content
Offline songs
saved songs
saved songs gone
  • 2616 Views
  • 3 replies
  • 3 likes

Green arrow shows 4 downloaded songs but playlist only has 1.

Syncing nightmare. Sometimes it works after trying a bunch of times. Most of the time it doesn't work. Super fast wifi ( both mac and iphone on same network ). A ton of space available. Why is it so hard to get songs play on all devices? You'd think ...

Casual Listener

Syncing nightmare. Sometimes it works after trying a bunch of times. Most of the time it doesn't work. Super fast wifi ( both mac and iphone on same network ). A ton of space available. Why is it so ...

Darlinj

Casual Listener

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Cannot find the repeat option on the ios app

PlanFreeCountryNew Zealand DeviceiPhone XS MaxOperating SystemiOS 12.1.4 My Question or Issue I would like to play a song on repeat. But in the current ios app I cant find any repeat option. Checked in the player and the menu that opens up when you p...

Casual Listener

Plan Free Country New Zealand   Device iPhone XS Max Operating System iOS 12.1.4   My Question or Issue  I would like to play a song on repeat. But in the current ios app I ...

A_Musicophile

Community Legend

1510 Views

3 replies

0 likes

  • 1510 Views
  • 3 replies
  • 0 likes

Downloaded song plays on iPhone app but does not show up in "Songs"

PlanPremiumCountryUSA Device(iPhone SE)Operating System(iOS 12.1.4) My Question or IssueI recently saved a song called Bye Bye Yesterday by Fabien Ducommun to "Songs" within my library. I have a Premium account so when I save songs, they download aut...

Newbie

Plan Premium Country USA   Device (iPhone SE) Operating System (iOS 12.1.4)   My Question or Issue I recently saved a song called Bye Bye Yesterday by Fabien Ducommun to "Songs" ...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

listening to playlist by date added - PLEASE HELP

I have a very large playlist of random songs. 500+. I like playing from the newest to oldest (date I included it on the playlist). I can do this on my Mac but cant see the option on my iphone. Driving me mad having to scroll down to most recent tunes...

Casual Listener

I have a very large playlist of random songs. 500+. I like playing from the newest to oldest (date I included it on the playlist). I can do this on my Mac but cant see the option on my iphone. Drivin...

Lawrence33

Casual Listener

3868 Views

4 replies

1 likes

  • 3868 Views
  • 4 replies
  • 1 likes

my spotify ui chaged

PlanPremiumDeviceiPhone XOperating SystemiOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’the albums only appear if they’re full saved and all my song went to a playlist called ‘liked songs’ that can’...

Casual Listener

  Plan Premium Device iPhone X Operating System iOS12   My Question or Issue   my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’ the albums only appea...

Loxer

Community Legend

777 Views

1 replies

2 likes

  • 777 Views
  • 1 replies
  • 2 likes

local files not appearing in grey on iphone

while i am trying to go throught the typical process of creating a playlist of local files on my laptop, then downloading that, and then downloading it on my phone, while the playlist itself appears on my phone, the songs do not. Instead of showing u...

Newbie

while i am trying to go throught the typical process of creating a playlist of local files on my laptop, then downloading that, and then downloading it on my phone, while the playlist itself appears ...

Bethany_Dawn

Community Legend

926 Views

1 replies

0 likes

  • 926 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play no longer carries over

I recently updated to the latest version of Spotify. In previous versions, if your phone was already set to shuffle play, no matter what song in your playlist you clicked on, it would automatically shuffle from there. Now, if you click any song regar...

Casual Listener

I recently updated to the latest version of Spotify. In previous versions, if your phone was already set to shuffle play, no matter what song in your playlist you clicked on, it would automatically s...

Peter

Spotify Legend

2542 Views

9 replies

4 likes

  • 2542 Views
  • 9 replies
  • 4 likes

play queue invisible on iPhone 8 plus

PremiumFrance DeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue: The play queue is invisible on iPhone 8 plus . I did what was requested on Spotify answers: "Tap the ‘Now Playing’ bar at the bottom of the app.Hit the button in the top-rig...

Regular

Premium France   Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue:   The play queue is invisible on iPhone 8 plus . I did what was requested on Spotify answ...

mellissaa

Newbie

1327 Views

8 replies

0 likes

  • 1327 Views
  • 8 replies
  • 0 likes

Playlists randomly changing

PlanPremiumCountry AustraliaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueI have recently started experiencing an issue with my music switching to a random playlist I’ve never listened to before. It will happen without me touching the...

Newbie

Plan Premium Country  Australia Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue I have recently started experiencing an issue with my music switching to a rand...

AppleG

Composer

1007 Views

1 replies

1 likes

  • 1007 Views
  • 1 replies
  • 1 likes