Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
sapmi
Music Fan
58488 Views
16 replies
36 likes

58488 Views
16 replies
36 likes

Solved!! iPhone app crashes every time I try to play any song

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and then a minute later crashes. This is a new issue.

JirinPanthosa
Casual Listener
Plan Premium Country US Device (iPhone X) Operating System (iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and...
2019-01-18 3:37:31 PM
2019-01-18 6:03:19 PM
JirinPanthosa
Casual Listener
1478 Views
2 replies
0 likes

1478 Views
2 replies
0 likes

Artist playlists no longer visible on iOS app

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12 My Question or IssueI used to be able to access playlists uploaded by artists on the iOS app. The playlists are available because I can access them on the desktop version of Spotify.

mrahmatalla
Newbie
Plan Premium Country UK Device iPhone 7 Operating System iOS 12 My Question or Issue I used to be able to access playlists uploaded by artists on the iOS app. The...
2019-01-18 3:13:58 PM
2019-01-18 5:19:38 PM
Loxer
Community Legend
579 Views
1 replies
0 likes
Artists Favorites
Playlists

579 Views
1 replies
0 likes

Solved!! Can't swipe to queue songs when visiting artist profile

PlanPremiumCountrySweden DeviceiPhone XOperating SystemiOS 12.1.2Spotify version8.4.89 My Question or IssueI can't swipe to add songs to the queue when I'm visiting an artist's profile. What can be the problem? I can swipe to queue songs in playlists...

martinhjers
Casual Listener
Plan Premium Country Sweden Device iPhone X Operating System iOS 12.1.2 Spotify version 8.4.89 My Question or Issue I can't swipe to add songs to the queue when I'm visi...
2019-01-18 2:24:43 PM
2019-01-18 5:10:26 PM
Loxer
Community Legend
1378 Views
1 replies
1 likes
Queue bug
swipe to queue

1378 Views
1 replies
1 likes

IOS: Unable to swipe to queue on artist page

I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family PremiumCountry: USA Device: iPhone X 12.1.2

smygovych
Newbie
I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family Premium Cou...
2019-01-16 9:53:54 PM
2019-01-18 5:06:40 PM
Loxer
Community Legend
547 Views
1 replies
2 likes

547 Views
1 replies
2 likes

Disliking songs on radios

PlanPremiumCountry: US DeviceIPhone 6SOperating SystemIOS 12.1.2 My Question or Issue:When listening to a radio for a playlist, I would dislike a song and it would not only dislike that song but the next song as well before I could hear it. This happ...

Intergalactic_
Newbie
Plan Premium Country: US Device IPhone 6S Operating System IOS 12.1.2 My Question or Issue: When listening to a radio for a playlist, I would dislike a song and it wou...
2019-01-18 4:40:18 AM
2019-01-18 1:40:28 PM
Loxer
Community Legend
783 Views
2 replies
1 likes

783 Views
2 replies
1 likes

last update

some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles was a lot quicker, now i always have to tap "see discograph...

Aurociqz
Newbie
some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles...
2019-01-18 6:29:44 AM
2019-01-18 9:57:46 AM
Maxim
Spotify Star
404 Views
1 replies
0 likes

404 Views
1 replies
0 likes

Airpods music quality

PlanPremiumCountry Czech RepublicDeviceIphone 7s+Operating Systemlatest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem is recognizable only on airpods(when i play the song on speakers, its ok.). So the pr...

egoooo
Newbie
Plan Premium Country Czech Republic Device Iphone 7s+ Operating System latest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem...
2019-01-17 9:03:58 PM
2019-01-18 3:26:31 AM
Loxer
Community Legend
5619 Views
1 replies
5 likes

5619 Views
1 replies
5 likes

Spotify iOS keeps "forgetting" where I left off in playlists when returning to the app after awhile

PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It used to be in iOS 11 or before that I'd be able to leave Spotify, use other apps or do o...

BlackSeraph
Newbie
Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It u...
2018-10-31 8:10:55 AM
2019-01-17 9:49:17 PM
amgmamgma
Regular
1711 Views
3 replies
5 likes

1711 Views
3 replies
5 likes

Spotify for ios 6 has made me insane

PlanPremiumCountry USADeviceiPod touch (also MacBook Pro, iPhone 6SE)Operating SystemiOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I first got Spotify, I used it with both my iPod touch and my MacBook Pro. I was making playlists on t...

mudbucker
Music Fan
Plan Premium Country USA Device iPod touch (also MacBook Pro, iPhone 6SE) Operating System iOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I f...
2019-01-17 8:43:25 PM
2019-01-17 9:05:18 PM
mudbucker
Music Fan
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Solved!! Make possible to delete a song from all playlist at once

My Question or Issue:Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added it to. iTunes differentiated between "delete from playlist"...

Callout17
Casual Listener
My Question or Issue: Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added i...
2019-01-17 3:14:12 PM
2019-01-17 8:28:42 PM
Loxer
Community Legend
560 Views
1 replies
0 likes
Playlist Idea

560 Views
1 replies
0 likes

Switches to "New Rap 2019" playlist mid-song

DeviceiPhone 8Operating SystemiOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/cleared my queue, but this still occurs. How can I stop this from happeni...

cataelle
Newbie
Device iPhone 8 Operating System iOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/...
2019-01-16 10:49:19 PM
2019-01-17 8:06:18 PM
Loxer
Community Legend
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Spotify on Ipod Touch 2nd Gen

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...

BraulioC
Newbie
I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...
2019-01-17 1:45:56 PM
2019-01-17 3:29:19 PM
Billy-J
Spotify Star
3125 Views
1 replies
1 likes
Help

3125 Views
1 replies
1 likes

Superuser Contribution I can't log onto my spotify iPhone app

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?

mrojas527
Casual Listener
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...
2014-08-23 10:26:36 AM
2019-01-17 12:44:53 PM
meahtenoha
Spotify
414446 Views
206 replies
43 likes

414446 Views
206 replies
43 likes

Superuser Contribution How do i get random music to start playing and changing my music this is annoying me

why does my music randomly start changing to random music i do not listen to fix this s*** now

Jose10garcia
Casual Listener
why does my music randomly start changing to random music i do not listen to fix this s*** now
2019-01-12 8:20:06 PM
2019-01-17 10:10:08 AM
Peter
Spotify Legend
1837 Views
5 replies
0 likes

1837 Views
5 replies
0 likes

Solved!!Superuser Contribution Can't reinstall Spotify Premium after uninstalling

We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...

ailvesma
Casual Listener
We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...
2019-01-15 9:26:20 PM
2019-01-17 9:07:49 AM
Daisy
Spotify Legend
2846 Views
4 replies
0 likes

2846 Views
4 replies
0 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Emperoreddy
Newbie
I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into s...
2019-01-09 9:49:50 PM
2019-01-17 1:04:58 AM
scottman74
Casual Listener
1133 Views
5 replies
3 likes

1133 Views
5 replies
3 likes

Go To Radio Takes you to playlist and not radio

Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...

ReverendRad
Regular
Device (iPhone Xs) Operating System (iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...
2019-01-16 7:22:24 PM
2019-01-16 9:30:16 PM
ReverendRad
Regular
975 Views
2 replies
1 likes

975 Views
2 replies
1 likes

Solved!! No space for download

Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...

Youdidit
Casual Listener
Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...
2019-01-15 11:22:44 PM
2019-01-16 8:24:21 PM
katiek_
Composer
5764 Views
6 replies
0 likes
disk space
iphone
storage

5764 Views
6 replies
0 likes

Whole music library un-downloaded

Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded

kiersam14
Casual Listener
Plan: Premium Country Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to...
2019-01-16 3:27:56 PM
2019-01-16 8:06:03 PM
Brunelicia
Community Legend
529 Views
1 replies
0 likes

529 Views
1 replies
0 likes

[All Platforms] Blocked songs

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...

legless_runner
Newbie
Plan Premium Country USA Device iPhone 7 Operating System Apple IOS My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...
2019-01-16 4:36:49 PM
433 Views
0 replies
2 likes

433 Views
0 replies
2 likes

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