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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

  • 43810 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

  • 127967 Views
  • 19 replies
  • 38 likes

Radio stations acting like playlists

PlanPremiumCountry United States DeviceiPhone XROperating SystemiOS 12.1.4 My Question or Issue I am not able to make a radio, or go to any radio station. Instead, I am sent to a playlist that has about 50 songs, and only when I go to the last song a...

Newbie

Plan Premium Country  United States    Device iPhone XR Operating System iOS 12.1.4   My Question or Issue   I am not able to make a radio, or go to any radio sta...

Bittencourt

Spotify Star

930 Views

1 replies

2 likes

dislike
like
Radio
station
  • 930 Views
  • 1 replies
  • 2 likes

Song List Missing

PlanFreeCountryUSADeviceiPhone 8, DesktopOperating SystemiOS 12.1.14, Windows 10 Enterprise My Question or IssueEver since Spotify updated to version 8.4.94, my song list is missing. It seems to have been replaced by "Favorite Songs." However, I had ...

Casual Listener

Plan Free Country USA Device iPhone 8, Desktop Operating System iOS 12.1.14, Windows 10 Enterprise  My Question or Issue Ever since Spotify updated to version 8.4.94, my song list is mi...

flexyourhead

Casual Listener

4614 Views

7 replies

3 likes

  • 4614 Views
  • 7 replies
  • 3 likes

[BUG] Skipping songs on radio causes songs to be played from library

PlanFamilyCountryUSADeviceiPhone 8+ and Dell InspironOperating SystemiOS 12.1.1 and Windows 10 My Question or IssueI've been listening to a playlist radio for a bit, and when I skip songs on my phone while radio is playing, it stops playing songs fro...

Casual Listener

Plan Family Country USA Device iPhone 8+ and Dell Inspiron Operating System iOS 12.1.1 and Windows 10   My Question or Issue I've been listening to a playlist radio for a bit, and when...

artillect

Casual Listener

1065 Views

1 replies

1 likes

  • 1065 Views
  • 1 replies
  • 1 likes

Superuser Contribution Scrolling problem on iPhone

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song I’m playing.

Casual Listener

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song ...

Djclone76

Casual Listener

2075 Views

6 replies

3 likes

  • 2075 Views
  • 6 replies
  • 3 likes

[iOS][Your Music] BUG Lift 200 song limit on Apple Carplay

How is this still an issue? When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this. There are posts all through the forums and in other forums about this. Every u...

Newbie

How is this still an issue?  When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this.  There are posts...

1416 Views

0 replies

6 likes

iOS
Your Music
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Switching from Bluetooth to Spotify Connect

PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...

Casual Listener

Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4     Hey guys,   I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...

S0ftK1tty

Casual Listener

2735 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

Newbie

  Plan Premium Country  The netherlands    Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...

Loxer

Community Legend

23465 Views

1 replies

8 likes

  • 23465 Views
  • 1 replies
  • 8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

Gig Goer

Plan Premium Country  USA Device PC and IPAD Operating System (iOS 11,And Windows 10)   My Question or Issue   I have not gotten any replies to my issue here (for now the 3r...

Loxer

Community Legend

951 Views

5 replies

0 likes

  • 951 Views
  • 5 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

Casual Listener

Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...

Hunterkoile

Casual Listener

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
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PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

Casual Listener

  Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios 12.1.4    My Question or Issue So Recently , somewhere around this new ...

1123 Views

0 replies

0 likes

deleted
Favorites
Not showing up
not working
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Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

Casual Listener

Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...

Loxer

Community Legend

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

Newbie

  Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...

Loxer

Community Legend

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

Newbie

Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...

Loxer

Community Legend

1779 Views

1 replies

0 likes

  • 1779 Views
  • 1 replies
  • 0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

Newbie

I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...

Loxer

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

Newbie

Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

Newbie

hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...

nairdab

Regular

1713 Views

3 replies

0 likes

  • 1713 Views
  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

Newbie

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...

1064 Views

0 replies

3 likes

  • 1064 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

Gig Goer

Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

Newbie

Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...

1186 Views

0 replies

0 likes

Playback Failed
  • 1186 Views
  • 0 replies
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Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

Casual Listener

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  

Guerola85

Casual Listener

974 Views

2 replies

0 likes

  • 974 Views
  • 2 replies
  • 0 likes