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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30364 Views

40 replies

9 likes

  • 30364 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94923 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

985 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293740 Views

60 replies

15 likes

  • 293740 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123703 Views

19 replies

38 likes

  • 123703 Views
  • 19 replies
  • 38 likes

[iOs] Choose Download Folder

PlanPremiumCountryBR Device(iPhone SEOperating System(Latest iOS) The Download section in my Library went missing after the latest update.I'm constantly without internet access, so I used to use that function to filter what I could listen. This is an...

Casual Listener

Plan Premium Country BR  Device (iPhone SE Operating System (Latest iOS)   The Download section in my Library went missing after the latest update. I'm constantly without internet...

421 Views

0 replies

0 likes

  • 421 Views
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Solved!! Can I listen to an album from beginning to end, not shuffled

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone). I finally figured out how to find whole albums, but it seems that the only way to play them is via a button labelled "shuffle play". Does Spotify support the ability t...

Casual Listener

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone).     I finally figured out how to find whole albums, but it seems that the only way to play them is via ...

Tomanak

Casual Listener

1149 Views

2 replies

0 likes

  • 1149 Views
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Superuser Contribution Daily Mixes are shuffled

PlanFreeCountry U.S.Device(iPhone 8+)Operating System(iOS 12.1.2) My Question or Issue The website says that shuffle is not an available option for Daily Mixes, yet four of my daily mixes have a blue shuffle symbol next to them and I can’t seem to tu...

Casual Listener

  Plan Free Country  U.S. Device (iPhone 8+) Operating System (iOS 12.1.2)   My Question or Issue  The website says that shuffle is not an available option for Daily Mi...

Katerina

Spotify Legend

2956 Views

3 replies

2 likes

shuffle
  • 2956 Views
  • 3 replies
  • 2 likes

There’s one song that doesn’t reproduce in my iPhone

PlanPremiumCountryColombia Deviceiphone XSOperating SystemiOS 12.1.4 My Question or IssueTheres one song in my Spotify that doesn’t reproduce in my iPhone XS, but it does in my PS4 and anybody’s iPhone, have already uninstalled it and installed it ag...

Regular

Plan Premium Country Colombia  Device iphone XS Operating System iOS  12.1.4    My Question or Issue Theres one song in my Spotify that doesn’t reproduce in my iPhone XS...

Bittencourt

Spotify Star

1444 Views

9 replies

0 likes

  • 1444 Views
  • 9 replies
  • 0 likes

Can't find repeat button on free version

Plan: Free Device: iPhone 6 I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only people who have the premium version can repeat songs or what.

Newbie

Plan: Free  Device: iPhone 6   I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only...

Bittencourt

Spotify Star

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Station option is gone?

PlanPremiumCountry USADevice(Iphone7;iPad pro; Mac)Operating System(iOS 10) My Question or Issue I used to use the “create station” all the time and now I can’t create or erase any station I can only use the “Radio” option which is not the same. Also...

Newbie

Plan Premium Country  USA Device (Iphone7;iPad pro; Mac) Operating System (iOS 10)   My Question or Issue  I used to use the “create station” all the time and now I can’t cre...

Mantisentil

Community Legend

868 Views

2 replies

2 likes

Radio
station
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  • 2 replies
  • 2 likes

Sharing the songs on WhatsApp!

PlanPremiumDevice(iPhone Operating System(iOS 10)Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn't open them. I already updated the Spotify. However, it isn't fixed. If y...

Newbie

  Plan Premium Device (iPhone 😎 Operating System (iOS 10) Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn'...

Mantisentil

Community Legend

2730 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

Casual Listener

Plan: Free Country: USA  Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...

helpme31

Casual Listener

846 Views

2 replies

0 likes

  • 846 Views
  • 2 replies
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App search random freezes

PlanPremiumCountry ItalyDeviceIphone 8, Xs, Xs MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been using Spotify since years and I do really love the app, but in the last months I noticed a very annoying beha...

Regular

  Plan Premium Country  Italy Device Iphone 8, Xs, Xs Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi,  I've been u...

Loxer

Community Legend

1645 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Filter Issue On Playlist

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously it would just continue with the rest of the playlist...

Newbie

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously i...

336 Views

0 replies

1 likes

  • 336 Views
  • 0 replies
  • 1 likes

Waiting list changes new design

PlanPremiumCountryGermany DeviceIphone XOperating SystemiOS 12.1.4 My Question or IssueSome time ago there was a design update of the Spotify app on the Iphone. Since then the access to the queue is very unintuitive.Previously you could see directly ...

Regular

  Plan Premium Country Germany   Device Iphone X Operating System iOS 12.1.4   My Question or Issue Some time ago there was a design update of the Spotify app on the Iphone...

Loxer

Community Legend

827 Views

1 replies

1 likes

  • 827 Views
  • 1 replies
  • 1 likes

playlists won’t play all of the songs in the playlist

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is different to the last song in the queue and this song is fr...

Visitor

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is differen...

Billy-J

Spotify Star

1226 Views

1 replies

0 likes

  • 1226 Views
  • 1 replies
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app keep crashing during sync

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceOperating System My Question or Issue Premium user, using Spotify for iPod version 8.4.62.490iPod T...

Roadie

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Operating System   My Qu...

Billy-J

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
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Solved!! Cannot login via facebook on iPhone XR

When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to see if it was working and I did get the error message that the login in...

Casual Listener

  When I type in my login info and hit login, it appears as if the page refreshes.  Nothing happens, and I'm at the empty facebook login screen.  I tried typing in bogus info just to ...

Stommped34

Casual Listener

1840 Views

2 replies

1 likes

  • 1840 Views
  • 2 replies
  • 1 likes

New features are hurting stations listening experience

PlanPremiumCountry USA Device(iPhone 6s plus)Operating System(iOS 12.1.4) Todays date Feb 24 2019My Question or Issue 1) Since the new features were added to Spotify I can no longer save a radio station so that I can listen to a station more than onc...

Casual Listener

  Plan Premium Country USA   Device (iPhone 6s plus) Operating System (iOS 12.1.4)   Todays date Feb 24 2019 My Question or Issue   1) Since the new features wer...

759 Views

0 replies

2 likes

Follow button
new feature
Radio Edit
Radio Stations
stations
thumbs down
thumbs up
  • 759 Views
  • 0 replies
  • 2 likes

Spotify no longer remembers the last song that I played

Free/PremiumCountry DeviceiPhone XROperating System(iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to returning to an album or playlist.

Casual Listener

  Free/Premium Country   Device iPhone XR Operating System (iOS 10   Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to r...

gecox2

Casual Listener

808 Views

2 replies

1 likes

  • 808 Views
  • 2 replies
  • 1 likes

Filtering field doesn't display search terms

Premium USAiPhone 8 PlusiOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (always) I have no idea how wrong I am and my search comes up empty. The example provided...

Casual Listener

  Premium USA iPhone 8 Plus iOS 12       When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (...

desjosco

Casual Listener

768 Views

2 replies

0 likes

Filter songs
  • 768 Views
  • 2 replies
  • 0 likes

Blocked singers

Hi everyone,I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them?I have Spotify Premium (family)!I hope you can help me.Milja

Casual Listener

Hi everyone, I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them? I have Spotify Premium (family)! I hope you can help me. Milja  

355 Views

0 replies

0 likes

  • 355 Views
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Making Local Files from PC available on iPhone

PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...

Newbie

Plan Free Country Poland   Device iPhone 8S + Windows PC Operating System The latest iOS   My Question or Issue   So I figured out how to make a playlist using the spotify ...

476 Views

0 replies

1 likes

  • 476 Views
  • 0 replies
  • 1 likes