Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246479 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131640 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456232 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309929 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not contain any songs. Some playlists show only a few s...
I can see/play all my playlists on my computer but many (but not all) of my playlists show as EMPTY on any of the iOS devices that I try. The playlist will even say that is 2-hours long but does not ...
Community Legend
1712 Views
3 replies
0 likes
Plan; PremiumCountry; US Device; iPhone XI don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the app it automatically signs me out. not a huge deal but is very annoying...
Plan; Premium Country; US Device; iPhone X I don’t get service when i’m at work so i have to use the app offline which is fine, but when i end up getting service and try to use the ap...
Community Legend
577 Views
1 replies
0 likes
PlanPremiumCountry Viet NamDeviceIphone XOperating SystemIos My Question or IssuesSo i have some problems with the lyric. I created a new Premium account for my friends yesterday and somehow none of the songs have lyric. However when try logging in t...
Plan Premium Country Viet Nam Device Iphone X Operating System Ios My Question or Issues So i have some problems with the lyric. I created a new Premium account for my friends ...
Spotify Legend
3230 Views
5 replies
1 likes
Hey everyone, So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any premium perks such as being able to save and download musi...
Hey everyone, So I have an Iphone 5 that is completely up to date on all iOS updates. I am also on a family premium account. For some reason on this iPhone though, I do not have access to any ...
Community Legend
683 Views
1 replies
1 likes
PlanFreeCountryUKDeviceiPhone XSOperating SystemiOS 12 some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify on my Xbox, however whenever I use my phone to control Spotify on my Xbox by connecting...
Plan Free Country UK Device iPhone XS Operating System iOS 12 some songs on Spotify won’t play through my phone, yet they will through other devices, for example Spotify...
Community Legend
570 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12.1.2)My Question or IssueWhen I have my iPhone on standby, Spotify open (not listening to music) and I don't use my iPhone for a few minutes and I come back wanting to search a song on S...
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue When I have my iPhone on standby, Spotify open (not listening to music) and I don't use my i...
Community Legend
1077 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or IssueI have been using Spotify Premium forever and recently was frustrated with an iOS app update that seems to have stopped likes on Spotify mobile from registering wit...
Plan Premium Country USA Device iPhone XS Max Operating System iOS 12.1 My Question or Issue I have been using Spotify Premium forever and recently was frustrated with an ...
Community Legend
5044 Views
19 replies
2 likes
Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name?PlanPremiumCountryHong Kong DeviceIphone XOperating Systemios 12.1.4 watchOS 5.1.3
Hi, i would like to know when can the spotify complication in the latest apple watch face can show the singer and the song name? Plan Premium Country Hong Kong Device Iphone X Operating ...
Spotify Star
2054 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueI use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and add a Song to the queue with the Spotify iOS App, the Echo plays the wrong so...
Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4 My Question or Issue I use Spotify Connect with my Amazon Echo. When I play a Playlist in shuffle mode, and a...
Spotify Star
1441 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceiPhone 8 PlusOperating SystemiOS 12.1.3 My Question or IssueThe app on my phone freezes when I press a song to start playing. The app totally bugs out, until I close the app entirely. Then I start the app again and ...
Plan Premium Country Netherlands Device iPhone 8 Plus Operating System iOS 12.1.3 My Question or Issue The app on my phone freezes when I press a song to start playing. Th...
Spotify Star
553 Views
1 replies
0 likes
PlanPremium CountryUSA Device(iPhone 10xs, Ipad Pro) My Question or IssueI recently restarted my Spotify account. My Discover Weekly did not update today as I expected. The last time Discover Weekly updated was a year ago. Will it take time for the d...
Plan Premium Country USA Device (iPhone 10xs, Ipad Pro) My Question or Issue I recently restarted my Spotify account. My Discover Weekly did not update ...
Community Legend
465 Views
1 replies
0 likes
PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...
Premium usa Iphone My Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The downl...
475 Views
0 replies
0 likes
PremiumusaIphoneMy Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The download button is grayed out and won’t work. The text says “you haven’t sa...
Premium usa Iphone My Question or Issue - In my library in the albums section ALL the songs in every full saved album is gone. There is no option to delete the empty album . The downl...
443 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceiPhone X Operating SystemiOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?
Plan Premium Country USA Device iPhone X Operating System iOS- current Not sure if this is an app update or what but I can only access playlists. My music library is missing?
Casual Listener
2518 Views
2 replies
1 likes
Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar pero sigue igual. Alguien sabe cuál puede ser el pro...
Hola, desde ayer tengo este problema. En el iPhone se actualizó la aplicación de Spotify y desde ese momento no pude volver a abrirlo. Toco el icono y no pasa nada. Ya desinstalé y volví a instalar p...
Community Legend
1156 Views
1 replies
0 likes
This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears but not the green one. Only when I click on a song an...
This is so frustrating. I upgraded to premium a couple hours before a long flight to download offline playlists. I waited a while. Just wanted to download about 300 songs... the grey arrow appears bu...
Community Legend
6990 Views
1 replies
0 likes
Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también poner el playlist en aleatorio, saben cómo solucionar...
Hola a todos, quisiera que me pudieran ayudar para solucionar este problema que tengo sobre mi cuenta que es premium pero cuando pongo canciones no me deja adelantar o atrasar la canción y también po...
Community Legend
714 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 8 My Question or IssueAfter update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I also had over 2,000 songs that are lost in the wind and now have to searc...
Plan Premium Country USA Device iPhone 8 My Question or Issue After update, I lost my saved music tab and my entire list of artists. It now wants me to individually follow artists. I a...
Spotify Star
1038 Views
2 replies
6 likes
PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12 My Question or IssueThe player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. I can’t imagine this is a design choice because no other text is left-aligned...
Plan Premium Country UK Device iPhone 6 Operating System iOS 12 My Question or Issue The player has suddenly started displaying song info left-aligned as opposed to Centre-aligned. ...
Composer
1513 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.1.4My Question or IssueThis topic has been posted before, and I have already made an idea page (as have quite a few others), but I feel that it is best to share this critique on multiple...
Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.1.4 My Question or Issue This topic has been posted before, and I have already made an idea page (as have quite a few o...
Casual Listener
1192 Views
1 replies
3 likes
