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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51404 Views
  • 16 replies
  • 36 likes
  • 51404 Views
  • 16 replies
  • 36 likes

Muziek stopt even aan het einde van ieder nummer

Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help.PlanPremiumland- nederlandApparaat Besturingssysteem Mijn vraag of probleemBij het afspelen van een afspeellijst, stopt de muziek heel even aan h...

  • Newbie
  • Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help. Plan Premium land-  nederland Apparaat   Besturingssysteem   Mijn vra...
  • djansen1987
  • Casual Listener
  • 795 Views
  • 1 replies
  • 1 likes
  • 795 Views
  • 1 replies
  • 1 likes

Music constantly interrupted

PlanPremiumCountrySwitzerland Device(iPhone 7) My Question:my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next titel after 1:30-2 mins. I emptied the cache, have fully loaded wifi, everything ...

  • Newbie
  • Plan Premium Country Switzerland  Device (iPhone 7)   My Question: my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next tite...
  • Loxer
  • Community Legend
  • 973 Views
  • 1 replies
  • 0 likes
  • 973 Views
  • 1 replies
  • 0 likes

Can’t Find How Many Songs I’ve Favorited by Artists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry United StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I used to be able to find out how many songs ...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country  United States Device iPhone 7 Operating System ...
  • Loxer
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Featured tab missing

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

  • Casual Listener
  • I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Shuffle and Repeat Does NOT play full playlist

Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before offering helpful suggestions, I have attempted the following:-Logging...

  • Casual Listener
  •   Hello,   I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before o...
  • rpenn
  • Gig Goer
  • 1009 Views
  • 2 replies
  • 2 likes
  • 1009 Views
  • 2 replies
  • 2 likes

Custom Playlist Cover Images

A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone and desktop Spotify clients. However, when I shared ...

  • Newbie
  • A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone a...
  • breaksocialclub
  • Newbie
  • 1292 Views
  • 2 replies
  • 0 likes
  • 1292 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web Player] How do you disable it?

When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...

  • Casual Listener
  •   When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...
  • Peter
  • Spotify Legend
  • 8334 Views
  • 3 replies
  • 0 likes
  • 8334 Views
  • 3 replies
  • 0 likes

Playlist length time??

PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...

  • Newbie
  • Plan Free Country  USA Device (iPhone 😎   My Question or Issue  Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...
  • 5466 Views
  • 0 replies
  • 7 likes
  • 5466 Views
  • 0 replies
  • 7 likes

Leverage Sonos Premium Spotify for cell phone?

PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?

  • Newbie
  • Plan Free/Premium       My Question or Issue  I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible? 
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Certain music appears on other devices but not on my iphone

PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...

  • Casual Listener
  •   Plan Premium   Device iPhone 7+ Operating System iOS 10   My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...
  • katiek_
  • Composer
  • 444 Views
  • 1 replies
  • 0 likes
  • 444 Views
  • 1 replies
  • 0 likes

Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...
  • Brunelicia
  • Community Legend
  • 629 Views
  • 1 replies
  • 0 likes
  • 629 Views
  • 1 replies
  • 0 likes

Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

  • Newbie
  • I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

  • Visitor
  • Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...
  • 455 Views
  • 0 replies
  • 0 likes
  • 455 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

  • Newbie
  • Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...
  • Daisy
  • Spotify Legend
  • 1229 Views
  • 1 replies
  • 0 likes
  • 1229 Views
  • 1 replies
  • 0 likes

playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

  • Casual Listener
  • Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...
  • TOTOBravoGames
  • Casual Listener
  • 424 Views
  • 2 replies
  • 0 likes
  • 424 Views
  • 2 replies
  • 0 likes

Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

  • Casual Listener
  • Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...
  • blaalb
  • Casual Listener
  • 862 Views
  • 4 replies
  • 0 likes
  • 862 Views
  • 4 replies
  • 0 likes

No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

  • Casual Listener
  • Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...
  • fweaky
  • Casual Listener
  • 1658 Views
  • 2 replies
  • 0 likes
  • 1658 Views
  • 2 replies
  • 0 likes

Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

  • Newbie
  • PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...
  • Loxer
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Hmm No Internet Connection

PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...

  • Newbie
  • Premium Country Australia   Device iPhone 10s,  Operating System iOS 12.1.12 My Question or Issue  When I try to open my Spotify app, it says ' Hmm no internet connectection' ...
  • Loxer
  • Community Legend
  • 1392 Views
  • 1 replies
  • 0 likes
  • 1392 Views
  • 1 replies
  • 0 likes

Huge battery drain, iPhone 8, iOS12

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...

  • Regular
  • Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2)   My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...
  • still_joe
  • Regular
  • 1997 Views
  • 2 replies
  • 2 likes
  • 1997 Views
  • 2 replies
  • 2 likes