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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242315 Views

27 replies

5 likes

  • 242315 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125340 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2995 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307806 Views

62 replies

16 likes

  • 307806 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132076 Views

19 replies

38 likes

  • 132076 Views
  • 19 replies
  • 38 likes

play queue invisible on iPhone 8 plus

PremiumFrance DeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue: The play queue is invisible on iPhone 8 plus . I did what was requested on Spotify answers: "Tap the ‘Now Playing’ bar at the bottom of the app.Hit the button in the top-rig...

Regular

Premium France   Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue:   The play queue is invisible on iPhone 8 plus . I did what was requested on Spotify answ...

mellissaa

Newbie

1339 Views

8 replies

0 likes

  • 1339 Views
  • 8 replies
  • 0 likes

Playlists randomly changing

PlanPremiumCountry AustraliaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueI have recently started experiencing an issue with my music switching to a random playlist I’ve never listened to before. It will happen without me touching the...

Newbie

Plan Premium Country  Australia Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue I have recently started experiencing an issue with my music switching to a rand...

AppleG

Composer

1015 Views

1 replies

1 likes

  • 1015 Views
  • 1 replies
  • 1 likes

Spotify on iPhone cannot see Firestick in "Devices Available"

PlanPremiumCountry UKDeviceiPhone 5SOperating System(iOS 12.1.4 My Question or Issue iPhone can no longer detect Firestick in "devices available", or at least it is intermittent. Have tried restarting phone and Firestick; other devices work can see i...

Casual Listener

  Plan Premium Country  UK Device iPhone 5S Operating System (iOS 12.1.4   My Question or Issue  iPhone can no longer detect Firestick in "devices available", or a...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Solved!! Saved Songs

Hi all, I previously used to access my "saved songs" via my recently played section, however I cannot find my saved songs any longer. Even when I click on "your library" I still cannot find Saved Songs. This is on my pc and also on my iPhone. Please ...

Casual Listener

  Hi all,   I previously used to access my "saved songs" via my recently played section, however I cannot find my saved songs any longer.  Even when I click on "your library" I sti...

Lucianks

Casual Listener

1193 Views

2 replies

2 likes

  • 1193 Views
  • 2 replies
  • 2 likes

Alphabet scroll list went missing

PlanPremiumCountry USADeviceiPhone 6S My Question or Issue My alphabet scroll bar (like the one seen below) is gone for artists. I use this function all the time & now have to scroll through hundreds of artists... it's the worst. I haven't tried rein...

Casual Listener

Plan Premium Country  USA Device iPhone 6S     My Question or Issue  My alphabet scroll bar (like the one seen below) is gone for artists. I use this function all the tim...

AcousticGrover

Gig Goer

2099 Views

1 replies

6 likes

  • 2099 Views
  • 1 replies
  • 6 likes

Playback always starts from beginning when using iOS to control desktop

PremiumAustraliaiphone 6 When using my iphone 6 as a remote control for the spotify app on my mac desktop it will only start playback of any playlist from the first song. It is impossible to start from a song further down the playlist. Seems to be so...

Newbie

Premium Australia iphone 6     When using my iphone 6 as a remote control for the spotify app on my mac desktop it will only start playback of any playlist from the first song. It is i...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Voice Control Connection Problems

PlanPremiumCountry USADeviceiPhone 6s My Question or Issue For at least the past week every time I try to use Voice Control I get the error "Connection Problems Try again later". I've been trying every day and get this error. I've tried different wif...

Casual Listener

Plan Premium Country  USA Device iPhone 6s   My Question or Issue  For at least the past week every time I try to use Voice Control I get the error "Connection Problems Try aga...

harpojarvey

Casual Listener

1137 Views

3 replies

0 likes

  • 1137 Views
  • 3 replies
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Spotify stops playing on Carplay

Spotify PremiumPhilippines iPhone XSIOS 12.1.4 My Question or IssueWhen using Apple Carplay and switching cellular data on, the music suddenly stops. Sometimes it goes back after 2 seconds, but most of the time the music doesn’t go back but shows tha...

Newbie

Spotify Premium Philippines   iPhone XS IOS 12.1.4   My Question or Issue When using Apple Carplay and switching cellular data on, the music suddenly stops. Sometimes it goes back af...

AcousticGrover

Gig Goer

14621 Views

2 replies

0 likes

Apple CarPlay
LTE
stops playing music
  • 14621 Views
  • 2 replies
  • 0 likes

Music stops after 10 second when using Apple Carplay

Happens in my car using Carplay but I've also just checked and it fails on wifi connection too. PlanPremiumCountry UKDeviceiPhone 7Operating SystemIOS 12.1 and Spotify version 8.4.786.643 My Question or Issue Just recently I find that each new song o...

Casual Listener

Happens in my car using Carplay but I've also just checked and it fails on wifi connection too.  Plan Premium Country  UK Device iPhone 7 Operating System IOS 12.1 and Spotify versi...

Bittencourt

Spotify Star

5785 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Radio stations acting like playlists

PlanPremiumCountry United States DeviceiPhone XROperating SystemiOS 12.1.4 My Question or Issue I am not able to make a radio, or go to any radio station. Instead, I am sent to a playlist that has about 50 songs, and only when I go to the last song a...

Newbie

Plan Premium Country  United States    Device iPhone XR Operating System iOS 12.1.4   My Question or Issue   I am not able to make a radio, or go to any radio sta...

Bittencourt

Spotify Star

946 Views

1 replies

2 likes

dislike
like
Radio
station
  • 946 Views
  • 1 replies
  • 2 likes

Song List Missing

PlanFreeCountryUSADeviceiPhone 8, DesktopOperating SystemiOS 12.1.14, Windows 10 Enterprise My Question or IssueEver since Spotify updated to version 8.4.94, my song list is missing. It seems to have been replaced by "Favorite Songs." However, I had ...

Casual Listener

Plan Free Country USA Device iPhone 8, Desktop Operating System iOS 12.1.14, Windows 10 Enterprise  My Question or Issue Ever since Spotify updated to version 8.4.94, my song list is mi...

flexyourhead

Casual Listener

4633 Views

7 replies

3 likes

  • 4633 Views
  • 7 replies
  • 3 likes

[BUG] Skipping songs on radio causes songs to be played from library

PlanFamilyCountryUSADeviceiPhone 8+ and Dell InspironOperating SystemiOS 12.1.1 and Windows 10 My Question or IssueI've been listening to a playlist radio for a bit, and when I skip songs on my phone while radio is playing, it stops playing songs fro...

Casual Listener

Plan Family Country USA Device iPhone 8+ and Dell Inspiron Operating System iOS 12.1.1 and Windows 10   My Question or Issue I've been listening to a playlist radio for a bit, and when...

artillect

Casual Listener

1083 Views

1 replies

1 likes

  • 1083 Views
  • 1 replies
  • 1 likes

Superuser Contribution Scrolling problem on iPhone

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song I’m playing.

Casual Listener

Does anyone else have the problem where scrolling through albums or songs is super sensitive. Like a swipe down is sometimes registered as a press instead. Really frustrating since it stops the song ...

Djclone76

Casual Listener

2136 Views

6 replies

3 likes

  • 2136 Views
  • 6 replies
  • 3 likes

[iOS][Your Music] BUG Lift 200 song limit on Apple Carplay

How is this still an issue? When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this. There are posts all through the forums and in other forums about this. Every u...

Newbie

How is this still an issue?  When using Apple CarPlay, you can only see 200 songs in a playlist. No one comes to these forums to post ideas. This is a bug, please fix this.  There are posts...

1443 Views

0 replies

6 likes

iOS
Your Music
  • 1443 Views
  • 0 replies
  • 6 likes

Switching from Bluetooth to Spotify Connect

PlanPremiumCountryGermany/AustriaDeviceiPhone XOperating SystemiOS 12.1.4 Hey guys, I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which I typically listen to Spotify at home using an iPhone X. I however stumbled over an annoyi...

Casual Listener

Plan Premium Country Germany/Austria Device iPhone X Operating System iOS 12.1.4     Hey guys,   I have a Spotify Connect enabled Ultimate Ears MEGABLAST speaker over which...

S0ftK1tty

Casual Listener

2844 Views

2 replies

0 likes

  • 2844 Views
  • 2 replies
  • 0 likes

Spotify keeps going back to same playlist

PlanPremiumCountry The netherlands Device(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)Operating System(iOS 10, Windows 7, windows 10) My Question or Issue My Spotify keeps going back to a playlist which i queue ...

Newbie

  Plan Premium Country  The netherlands    Device (iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com) Operating System (iOS 10, Wind...

Loxer

Community Legend

23501 Views

1 replies

8 likes

  • 23501 Views
  • 1 replies
  • 8 likes

(Premium User) Is this the only place to get Spotify help?

PlanPremiumCountry USADevicePC and IPADOperating System(iOS 11,And Windows 10) My Question or Issue I have not gotten any replies to my issue here (for now the 3rd day). I know that this is a volunteer site and I appreciate their support, but is ther...

Gig Goer

Plan Premium Country  USA Device PC and IPAD Operating System (iOS 11,And Windows 10)   My Question or Issue   I have not gotten any replies to my issue here (for now the 3r...

Loxer

Community Legend

969 Views

5 replies

0 likes

  • 969 Views
  • 5 replies
  • 0 likes

Playlist Filter Skip to wrong Song

PlanPremiumCountry GermanyDevice(iPhone SE / iPad Air 2Operating Systemnewest iOS My Question or Issue If I have a very long playlist, in my case "The Three ???" and I choose a particular episode over the filter and play from that episode, the entire...

Casual Listener

Plan Premium Country  Germany Device (iPhone SE / iPad Air 2 Operating System newest iOS    My Question or Issue   If I have a very long playlist, in my case "The Three...

Hunterkoile

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

PLEASE HELP, I had 1200+ songs and now I ONLY HAVE 600 songs for some reason

PlanFree used to Be premium Country U.S.ADevice iPhone 6plusOperating Systemios 12.1.4 My Question or IssueSo Recently , somewhere around this new “heart” update my phone had all the songs i always had on Spotify.. but now for some reason it only has...

Casual Listener

  Plan Free used to Be premium  Country  U.S.A Device iPhone 6plus Operating System ios 12.1.4    My Question or Issue So Recently , somewhere around this new ...

1141 Views

0 replies

0 likes

deleted
Favorites
Not showing up
not working
  • 1141 Views
  • 0 replies
  • 0 likes

Adding Albums to Your Library without Songs being saved separately (and vice versa)

Hi, I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p/913505) but haven’t seen a definitive response from Spotify...

Casual Listener

Hi,   I can see that this issue has been raised many times previously (eg https://community.spotify.com/t5/iOS-iPhone-iPad/Can-you-quot-save-quot-an-album-without-saving-every-single-song/td-p...

Loxer

Community Legend

1211 Views

1 replies

0 likes

  • 1211 Views
  • 1 replies
  • 0 likes