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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232459 Views

27 replies

5 likes

  • 232459 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114055 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2293 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303906 Views

61 replies

16 likes

  • 303906 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129634 Views

19 replies

38 likes

  • 129634 Views
  • 19 replies
  • 38 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

Newbie

Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...

Loxer

Community Legend

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
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No album art for certain local files

My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...

Newbie

   My Question or Issue  I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...

1189 Views

0 replies

1 likes

album artwork gone
Cover Art
local file
Local files for Spotify Mobile
  • 1189 Views
  • 0 replies
  • 1 likes

My local files have disappeared from my IPad

PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...

Gig Goer

Plan Premium Country  USA Device IPAD Pros Operating System (iOS 11   My Question or Issue  I had hundreds of local files from my computer on my IPad. Last night I went in to...

553 Views

0 replies

0 likes

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Solved!! Behind the lyrics button disappear

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...

Casual Listener

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...

Evrinud

Casual Listener

20920 Views

6 replies

0 likes

  • 20920 Views
  • 6 replies
  • 0 likes

Editing Playlists - Restore Previous Feature!!

As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song playing was green, giving you a sense of where in the...

Newbie

As a longtime Spotify user, I'm disappointed with the way that, when editing a playlist as music is playing, all text (including the song playing) is white. It used to be that the text of the song pl...

OneByBoo

Roadie

649 Views

1 replies

0 likes

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  • 1 replies
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"Spotify can't play this right now." - Previous solutions don't work

PlanPremiumCountryCanadaDeviceiPhone 6SOperating SystemiOS 12.1.4 My Question or IssueOkay, I know this is an issue that's been talked to death here already, but none of the solutions provided have worked for me. I get that "Spotify can't play this r...

Newbie

Plan Premium Country Canada Device iPhone 6S Operating System iOS 12.1.4   My Question or Issue Okay, I know this is an issue that's been talked to death here already, but none of the ...

727 Views

0 replies

0 likes

error message
iOS
iOS 12
won't play
  • 727 Views
  • 0 replies
  • 0 likes

Music choking: when I am playing any cached song in my iphone iOS 12.1.4 (16D57)

PlanFree/PremiumCountryBrazilDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or Issue Even if I close any concurrent apps in my iPhone, from time to time the music "chokes". I don´t have any idea what to do to avoid this... Currently I am using ...

Newbie

Plan Free/Premium Country Brazil Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue  Even if I close any concurrent apps in my iPhone, from time to time the music ...

416 Views

0 replies

0 likes

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Accidentally tapping a track obliterates your queue

PlanPremiumCountry United States DeviceiPhone XS Operating SystemiOS 12 My Question or IssueI'm not sure if this belongs here or as an Idea, but the other day I ran into a really, really annoying behavior in the mobile app (and it probably happens on...

Casual Listener

  Plan Premium Country  United States   Device iPhone XS   Operating System iOS 12   My Question or Issue I'm not sure if this belongs here or as an Idea, but th...

1312 Views

0 replies

4 likes

Queue issues
UI
UX
  • 1312 Views
  • 0 replies
  • 4 likes

Interfaz de actualización

Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no.Tengo las últimas versiones (actualizaciones)pero no me cabmbia el interfaz de la ...

Newbie

Tengo un problema con una actualización que salió hace unas semanas, me di cuenta que el interfaz de Spotify había cambiado en dispositivos de otros, pero en el mío no. Tengo las últimas versiones (...

1006 Views

0 replies

1 likes

actualización
interfaz
problema
solución.
versión
versión 8.4.95.1194
  • 1006 Views
  • 0 replies
  • 1 likes

Auto Update off?

PlanPremiumCountryUSA DeviceiPhone XROperating System12.1.4 My Question or Issue:Spotify has been removing and then putting back the "New Releases for you" in the discover section. I love that option! I would rather keep it. I checked today and it wa...

Gig Goer

Plan Premium Country USA   Device iPhone XR Operating System 12.1.4   My Question or Issue: Spotify has been removing and then putting back the "New Releases for you" in the disc...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
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Spotify and Alexa

My spotify app freezes like crazy when it’s connected to Alexa. I can only control spotify through Alexa with my voice.

Newbie

My spotify app freezes like crazy when it’s connected to Alexa. I can only control spotify through Alexa with my voice.  

418 Views

0 replies

0 likes

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Song is played on web player just fine but it listed as unavailble or just doesnt show up in app

PlanPremiumCountry UsaDeviceIphone XOperating SystemiOS 10 So i really love this song and have wanted to put it on my playlist for a long time, but after searching through all of the artists song it didnt show up on the app. I diddnt think much of it...

Newbie

  Plan Premium Country  Usa Device Iphone X Operating System iOS 10    So i really love this song and have wanted to put it on my playlist for a long time, but after sea...

411 Views

0 replies

0 likes

  • 411 Views
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Spotify not syncing local files from PC to Iphone

PlanPremiumCountry Device(iPhone 8Operating System(iOS 10 My Question or Issue So I got a bunch of local files which i imported into my playlist on PC and it works fine on PC. However, I try to sync it on my phone and it doesn't work. (Same wifi netw...

Newbie

Plan Premium Country   Device (iPhone 8 Operating System (iOS 10   My Question or Issue   So I got a bunch of local files which i imported into my playlist on PC and it wor...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
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Adding Local Files To iPhone

I've been trying to add my local files to my iPhone however, none of the ways I've seen have worked. I have it in a playlist and I've downloaded it both on my phone and desktop but nothing appears on the playlist in my phone. For some reason my phone...

Casual Listener

I've been trying to add my local files to my iPhone however, none of the ways I've seen have worked. I have it in a playlist and I've downloaded it both on my phone and desktop but nothing appears on...

JimJones96

Casual Listener

1392 Views

2 replies

0 likes

  • 1392 Views
  • 2 replies
  • 0 likes

Issue with Favorite/Liked Songs

PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue I recently updated the Spotify app, and now the favorite songs/liked songs is different. When on the desktop all, my favorite songs has all the songs I "liked" which is seve...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  I recently updated the Spotify app, and now the favorite songs/liked songs is different...

iroquoispliskin

Newbie

1871 Views

2 replies

1 likes

  • 1871 Views
  • 2 replies
  • 1 likes

Songs only playing from search results instead of entire playlist

My IssueWhenever I search for songs in my playlist and select a song from the search results, the rest of the songs played are only from the search results instead of playing the entire playlist. This is really inconvenient for a couple reasons. For ...

Regular

My Issue Whenever I search for songs in my playlist and select a song from the search results, the rest of the songs played are only from the search results instead of playing the entire playlist. T...

1252 Views

0 replies

3 likes

Add to Queue
bug
Functionality
Glitch
Search
  • 1252 Views
  • 0 replies
  • 3 likes

Shuffle turns off when selecting song

PlanPremiumCountry Device(iPhone X)Operating System(iOS 12) My Question or Issue Selecting a song in playlist that shuffle/repeat songs, turns off the shuffle. If this is i a bug, please fix it. If it's a feature, please consider changing it, as it s...

Newbie

  Plan Premium Country   Device (iPhone X) Operating System (iOS 12)   My Question or Issue  Selecting a song in playlist that shuffle/repeat songs, turns off the shuff...

voidarg

Regular

936 Views

3 replies

2 likes

  • 936 Views
  • 3 replies
  • 2 likes

I can´t change songs from my steering wheel in my car with Car Play

PlanPremium Device(iPhone XS) Operating System(iOS 12.1.4) My Question or Issue Hello Guys, I can´t change songs from the steering wheel from my car with car play. My car is a BMW 1 series and when I connect my cellphone (iPhone Xs) everything works ...

Newbie

Plan Premium   Device (iPhone XS)   Operating System (iOS 12.1.4)   My Question or Issue  Hello Guys, I can´t change songs from the steering wheel from my car with car p...

1150 Views

0 replies

0 likes

  • 1150 Views
  • 0 replies
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Design issue Watch App (Volume)

PlanPremiumCountryGermanyDevice(iPhone 6s, Apple watch 4 44mm)Operating System(iOS 12.1.4, WatchOS 5.1.4) My IssueWhen I installed the Watch App of Spotify for my Apple Watch (22.2.2019), which I wear left with the crown left, I saw a little design i...

Newbie

Plan Premium Country Germany Device (iPhone 6s, Apple watch 4 44mm) Operating System (iOS 12.1.4, WatchOS 5.1.4)   My Issue When I installed the Watch App of Spotify for my Apple Watch...

MattSuda

Spotify Star

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Shuffle Button

PlanFamily PremiumCountrySweden DeviceIphone 6SOperating SystemiOS 12.1.4 My Question or IssueWhere has the "Mix" button gone on the Spotify display when playing songs, instead there is a "Heart"can not mix songs - only loop on a play list any moore ...

Casual Listener

Plan Family Premium Country Sweden   Device Iphone 6S Operating System iOS 12.1.4   My Question or Issue Where has the "Mix" button gone on the Spotify display when playing son...

MattSuda

Spotify Star

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes