Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30432 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94996 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424535 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293763 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...
Plan Free Country Poland Device iPhone 8S + Windows PC Operating System The latest iOS My Question or Issue So I figured out how to make a playlist using the spotify ...
476 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueWhenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freezes playback and I have to restart it, which takes about a minute each time. When...
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3 My Issue Whenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app free...
Newbie
10866 Views
4 replies
10 likes
The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help? Everything is up to date and I have an IPHONE X
The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help?...
Community Legend
1464 Views
1 replies
2 likes
I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. After 1 song plays it goes to “radio” and then plays another...
I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. Aft...
Casual Listener
772 Views
2 replies
0 likes
App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc
App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc
Community Legend
666 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueBei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur noch die Alben ab der Nummer 104. Mit einer älteren Version sind noch Alben von 104...
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12) My Question or Issue Bei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur...
Casual Listener
11235 Views
17 replies
11 likes
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...
Casual Listener
9096 Views
2 replies
1 likes
PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue
Plan Premium Country U.K Device (iPhone XR Operating System (iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...
418 Views
0 replies
0 likes
PlanPremium CountryNetherlands Device(iPhone X, iOS 12) My Question or IssueI have listened to a specific artist once, and since then, my home screen is filled with “Meer als...” (“More like...”) suggestions from him. I have played hundreds of other ...
Plan Premium Country Netherlands Device (iPhone X, iOS 12) My Question or Issue I have listened to a specific artist once, and since then, my home screen is filled...
Music Fan
583 Views
2 replies
0 likes
PlanPremiumCountryUS Device(iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?
Plan Premium Country US Device (iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?
Community Legend
1310 Views
1 replies
0 likes
I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll shuffle and pick a random song, then shut off again a...
I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll sh...
Spotify Legend
1194 Views
2 replies
0 likes
PremiumEngland DeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueIf I select a specific song in my playlist and then press shuffle it doesn’t shuffle the rest of the playlist it just goes to song radio. It used to shuffle the rest of the p...
Premium England Device iPhone X Operating System iOS 12.1.4 My Question or Issue If I select a specific song in my playlist and then press shuffle it doesn’t shuffle th...
Spotify Legend
727 Views
1 replies
0 likes
Plan: Free Device: iPhone 7+ My Question or Issue:Auto play turned off but still plays recommended songs instead of the playlist.It doesn't even play the entire playlist before starting recomended songs. This is very frustrating.
Plan: Free Device: iPhone 7+ My Question or Issue: Auto play turned off but still plays recommended songs instead of the playlist. It doesn't even play the entire playlist b...
489 Views
0 replies
0 likes
PlanPremiumUSA DeviceiPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on my friends' profiles. Just not mine and it is not viewable by other people. I disabled "Private Se...
Plan Premium USA Device iPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on m...
739 Views
0 replies
2 likes
PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online, each track plays for about a minute and then skips to the next one. If if I go offline,...
Plan Premium Country UK Device iPhone X Operating System iOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online,...
Community Legend
562 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceiPad AirOperating SystemiOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and reinstalling it, deleting Spotify cache, loging out and in. Nothing worked.
Plan Premium Country Argentina Device iPad Air Operating System iOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and ...
Community Legend
1127 Views
1 replies
1 likes
PlanFamily accountCountryUK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to both at the same time and use them together. If I log in on my desktop app, ...
Plan Family account Country UK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to bo...
Community Legend
1304 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhones, 7 and 8, iPad2Operating SystemiOS 10 My Question or IssueAfter connecting and controlling my various Sonos speakers using Spotify on our iPhones and iPads since the functionality was introdcued a couple of years bac...
Plan Premium Country UK Device iPhones, 7 and 8, iPad2 Operating System iOS 10 My Question or Issue After connecting and controlling my various Sonos speakers using Spotify on our iPho...
Casual Listener
1063 Views
1 replies
1 likes
I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on to Spotify. I NEVER want it to pollute my Spotify "H...
I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on t...
Newbie
40154 Views
14 replies
24 likes
Update: Quick scroll is back! Update your app now. Woohoo!——————————————————An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabetically. This is a step back and now takes forever to get to ...
Update: Quick scroll is back! Update your app now. Woohoo! —————————————————— An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabeticall...
Casual Listener
2994 Views
3 replies
9 likes
