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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63128 Views
  • 16 replies
  • 37 likes
  • 63128 Views
  • 16 replies
  • 37 likes

Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

  • Casual Listener
  • Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.  
  • Charliesolo52
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 7plus Operating System iOS 12.1.2   My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...
  • CyMule82
  • Casual Listener
  • 3955 Views
  • 2 replies
  • 0 likes
  • 3955 Views
  • 2 replies
  • 0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

  • Music Fan
  • Plan Premium Country  United States Device (iPhone XS) Operating System (iOS 12.1.2)   My Question or Issue   Ever since the new spotify update, I don't see artist featured ...
  • Loxer
  • Community Legend
  • 1051 Views
  • 3 replies
  • 2 likes
  • 1051 Views
  • 3 replies
  • 2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

  • Newbie
  • Plan Free/Premium Country   Device iphone7 Operating System iOS 12.1     spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

  • Casual Listener
  • Plan Premium Country The Netherlands   Device iPhone Operating System IOS 11.4.1     My Question or Issue  I recently updated to Premium and the Premium is activated o...
  • Loxer
  • Community Legend
  • 33905 Views
  • 3 replies
  • 1 likes
  • 33905 Views
  • 3 replies
  • 1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

  • Casual Listener
  •   Premium   Morocco  iPhone 6s+ Ios 12      I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...
  • Loxer
  • Community Legend
  • 1074 Views
  • 7 replies
  • 0 likes
  • 1074 Views
  • 7 replies
  • 0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

  • Casual Listener
  • I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now...   I had to switch from Deezer because I'm sharing a family...
  • jeremie75
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

  • Newbie
  • Plan Premium Country: Switzerland   Device (iPhone 7 and WebPlayer (Firefox))     My Question or Issue  I can`t play only one specific song. When I click it, nothing ha...
  • 348 Views
  • 0 replies
  • 1 likes
  • 348 Views
  • 0 replies
  • 1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

  • Casual Listener
  • Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...
  • 309 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 309 Views
  • 0 replies
  • 0 likes

Solved!! More adjusted music quality ?

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks

  • Newbie
  • I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality.  Is this somehow possible ?    Thanks 😄 
  • Loxer
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

Solved!! Skip to the RAP MUSIC (Unwanted songs)

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started,1, Skipping track go to next song. 2, Skip to the Music I am not interested, (Like Rap music with Dirty ward, when I have a pas...

  • Casual Listener
  • I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started, 1, Skipping track go to next song. 2, Skip to the Music I am not interes...
  • Loxer
  • Community Legend
  • 1506 Views
  • 5 replies
  • 0 likes
  • 1506 Views
  • 5 replies
  • 0 likes

Music stops playing

PlanPremiumCountry USDeviceiPhone XSOperating SystemiOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that follows randomnly pauses at the 10sec mark. It will not play again unless I skip to th...

  • Newbie
  • Plan Premium Country  US Device iPhone XS Operating System iOS 12.1   My Question or Issue  Recently I'm having this issue where a song is playing normally, and the one that ...
  • fxsalazar
  • Newbie
  • 592 Views
  • 2 replies
  • 3 likes
  • 592 Views
  • 2 replies
  • 3 likes

Superuser Contribution Local files won't show up on iPhone

PlanPremiumDeviceMacbook ProOperating SystemMacOS My Question or IssueSo I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put it in a playlist, it won't show up on my iPhone. I am on the same wifi a...

  • Casual Listener
  • Plan Premium Device Macbook Pro Operating System MacOS   My Question or Issue So I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put ...
  • Daisy
  • Spotify Legend
  • 730 Views
  • 3 replies
  • 0 likes
  • 730 Views
  • 3 replies
  • 0 likes

Solved!! web player (chrome) found, songs only play for 30 seconds

PlanPremium (family)Country BelgiumDevice(iPhone 7)Operating System My Question or Issue There's a strange issue with spotify here. Each and every song only plays for about 30 seconds after which the next song automatically starts playing. Next to th...

  • Regular
  • Plan Premium (family) Country  Belgium Device (iPhone 7) Operating System     My Question or Issue  There's a strange issue with spotify here. Each and every song o...
  • koenwingene
  • Regular
  • 3432 Views
  • 4 replies
  • 0 likes
  • 3432 Views
  • 4 replies
  • 0 likes

Spotify stop playing music and wont play anymore

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple times... i have re installed hole app, restore phone, ...

  • Casual Listener
  • So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple tim...
  • Taubys
  • Casual Listener
  • 833 Views
  • 3 replies
  • 0 likes
  • 833 Views
  • 3 replies
  • 0 likes

Radio follow button gone, like and dislike gone

. PlanPremiumCountry United StatesDeviceiPhone 7 and windows Operating Systemios12.1.2 My Question or IssueAs of last updates I can no longer ‘follow’ an artist radio station. The option is gone. Also, the like and dislike buttons are gone while play...

  • Casual Listener
  • .  Plan Premium Country  United States Device iPhone 7 and windows  Operating System ios12.1.2   My Question or Issue As of last updates I can no longer ‘follow’ an art...
  • 685 Views
  • 0 replies
  • 19 likes
  • 685 Views
  • 0 replies
  • 19 likes

Radio Genres Have Disappeared

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS12 My Question or Issue Uhhh, what happened to the radio? I click on “Radio” and all of the genres have completely disappeared. What??? Check out the attached screenshot.

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 7 Operating System iOS12   My Question or Issue  Uhhh, what happened to the radio?  I click on “Radio” and all of the genres have...
  • rchristman
  • Casual Listener
  • 436 Views
  • 2 replies
  • 0 likes
  • 436 Views
  • 2 replies
  • 0 likes

Song link won't open iOS app

My friends and I send each other songs using the song link, but it never seems to work quite right. I receive the song link through iMessage, click on it, then it takes me to a web page, then asks permission to open the app, then takes me to the app ...

  • Newbie
  • My friends and I send each other songs using the song link, but it never seems to work quite right.   I receive the song link through iMessage, click on it, then it takes me to a web page...
  • Loxer
  • Community Legend
  • 3774 Views
  • 1 replies
  • 0 likes
  • 3774 Views
  • 1 replies
  • 0 likes

Spotify/Google clock on iPhone ?

Hello ! I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios?

  • Newbie
  • Hello !   I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios? 😞
  • Loxer
  • Community Legend
  • 11470 Views
  • 1 replies
  • 17 likes
  • 11470 Views
  • 1 replies
  • 17 likes

Solved!! You must provide a valid Spotify URI value error

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueWhenever I try to share my playlist in the community, I get the error “You must provide a valid Spotify URI value”. This is what I’m trying to paste: spo...

  • Regular
  • Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2   My Question or Issue Whenever I try to share my playlist in the community, I get the error “You mu...
  • Brunelicia
  • Community Legend
  • 2532 Views
  • 1 replies
  • 0 likes
  • 2532 Views
  • 1 replies
  • 0 likes