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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242310 Views

27 replies

5 likes

  • 242310 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125323 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2995 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307805 Views

62 replies

16 likes

  • 307805 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132073 Views

19 replies

38 likes

  • 132073 Views
  • 19 replies
  • 38 likes

Queue

PlanPremiumCountry austria Device(iPhone xs My Question or Issue why isn‘t the queue button anymore located in the right corner, when i view a song? Now i must click on the three dots to the extented settings and then there is it. i use the queue alo...

Newbie

  Plan Premium Country austria   Device (iPhone xs   My Question or Issue   why isn‘t the queue button anymore located in the right corner, when i view a song? Now i mus...

Loxer

Community Legend

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
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Spotify doesnt remember where I left off

PlanPremiumCountryFinland DeviceApple iPhone XS Max 64GBOperating SystemiOS 12.1.1 My Question or Issue Spotify doesn’t remember where I left off on my iPhone, when I close my Spotify and re-open it after a while the popup bar is gone, I have to navi...

Newbie

Plan Premium Country Finland   Device Apple iPhone XS Max 64GB Operating System iOS 12.1.1   My Question or Issue   Spotify doesn’t remember where I left off on my iPhone, ...

Loxer

Community Legend

1798 Views

1 replies

0 likes

  • 1798 Views
  • 1 replies
  • 0 likes

“+” is gone in my mobile app.

I have the Premium PlanFree/PremiumCountry USA ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help , this is really frustrating My Question or Issue

Newbie

I have the Premium Plan Free/Premium Country USA   ”+” is gone in app. Can’t add songs to my library anymore only to a playlist. I’ve tried deleting & re downloading the app. Please help...

Loxer

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Not getting new uploads on IOS

PlanFreeCountry The NetherlandsDeviceiPhone 7Operating SystemiOS 10 My Question or IssueOne day I was listening to a podcast and switched to music. When I wanted to listen to the podcast again, it was gone together with some other episodes from not o...

Newbie

Plan Free Country  The Netherlands Device iPhone 7 Operating System iOS 10   My Question or Issue One day I was listening to a podcast and switched to music. When I wanted to...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
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How can i get new UI for spotify?

hey dudeswhy I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point premium subscription and my device iPhone 7 plus

Newbie

hey dudes why I didn’t get new UI at spotify? My friends has get new UI but me I didn’t get, i try beta and alpha and i deleted it with reinstall but no point 😞 premium subscription and my device ...

nairdab

Regular

1728 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Facebook Messenger Spotify Plug-in sharing problem.

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an “Attachment Unavailable” and something about shari...

Newbie

I’m having a problem that is getting me crazy. Normally I send aong clips previews with the spotify plug-in through my friends group messenger. However, some of them can see it and others just see an...

1083 Views

0 replies

3 likes

  • 1083 Views
  • 0 replies
  • 3 likes

THIRD REQUEST: IPAD not downloading files from PC (they disappeared)

PlanPremiumCountry USADeviceIPAD ProOperating SystemiOS 11 My Question or Issue I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so that I could play them on my IPAD. Everything was hunky dory for some months. But........

Gig Goer

Plan Premium Country  USA Device IPAD Pro Operating System iOS 11   My Question or Issue  I have MP3s on my PC that Spotify doesn't have. I downloaded them into Playlists so ...

382 Views

0 replies

0 likes

  • 382 Views
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Playback failed. We're not able to play this video in your current location

Error message (below) interrupts the playback and requires user's attention: Playback failed. We're not able to play this video inyour current location. PlanPremium CountryItaly DeviceiPhone 7 Plus, iPhone 8 Operating SystemiOS 12.1.4 Spotify Version...

Newbie

Error message (below) interrupts the playback and requires user's attention:   Playback failed. We're not able to play this video in your current location.   Plan Premium   Cou...

1199 Views

0 replies

0 likes

Playback Failed
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Solved!! Mode online waste data in music downloaded

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded

Casual Listener

In mode online, if you have music downloaded, waste data of the songs downloadeds or listen of music downloaded  

Guerola85

Casual Listener

987 Views

2 replies

0 likes

  • 987 Views
  • 2 replies
  • 0 likes

iPad Pro does not show iPad screen layout

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual screen layout for iPads which differs from the iPhone screen layout....

Newbie

Hey, on my iPad Pro 11“ the Spotify app screen layout looks completely identical to what it looks like on my iPhone. The screenshots shown on Apple’s AppStore did show an individual sc...

612 Views

0 replies

0 likes

  • 612 Views
  • 0 replies
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Why am I getting notifications about new music in the app when I have ALL notifications off

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow that artist and I turned off ALL notifications for a r...

Casual Listener

So, got told about a new In Flames album with a full screen notification in the app that I had to click through to get to the music I was already playing. Stop that right now. I don't even follow tha...

541 Views

0 replies

0 likes

  • 541 Views
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I log in but can’t do anything

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work.Planpremium family Country USADevice iPhone 6s iPhone 6sOperating Sy...

Newbie

I log in and saw that it did not work so I tried deleting the app and reinstalling it as well as restarting my device and then reinstalling multiple times and it still does not work. Plan premium f...

Loxer

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

PREMIUM USER - Lost my local files on my IPAD...can't download them now

PlanPremiumCountry USADeviceIPad ProOperating System(iOS 12 My Question or Issue I lost my Local Files on my IPad. In fact, now I can't even download them. They show up fine on my desktop Spotify in 'Local Files'. I have logged out and logged in and ...

Gig Goer

Plan Premium Country  USA Device IPad Pro Operating System (iOS 12   My Question or Issue  I lost my Local Files on my IPad. In fact, now I can't even download them. They sho...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
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Solved!! Can not save songs to library

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work. Thanks!PlanPremiumCountry DeviceiPhone 8Operating My Question or Issu...

Newbie

hello, I am unable to save songs to my library has there been some sort of change on Spotify? I deleted-reinstalled signed off and on turned phone off and on nothing seems to work.  Thanks! Pla...

Loxer

Community Legend

1643 Views

1 replies

0 likes

  • 1643 Views
  • 1 replies
  • 0 likes

Genius does not work.

PlanPremiumCountry TurkeyDeviceiPhone 7 PlusOperating SystemiOS 12.1.4 My Question or Issue Genius behind the lyrics does not work. And i cant find genius in the settings. I tried reinstall, logout login.

Newbie

Plan Premium Country  Turkey Device iPhone 7 Plus Operating System iOS 12.1.4   My Question or Issue  Genius behind the lyrics does not work. And i cant find genius in the se...

Loxer

Community Legend

4940 Views

1 replies

1 likes

  • 4940 Views
  • 1 replies
  • 1 likes

Login to Facebook but it never connects

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 12.1.4 My Question or IssueI created an account using my email. I wanted to connect with friends, so via the Spotify app->Your Library->Profile->click Find Friends, I selected Connect to Facebo...

Newbie

Plan Premium Country USA  Device iPhone 8+ Operating System iOS 12.1.4  My Question or Issue I created an account using my email. I wanted to connect with friends, so via the Spoti...

Loxer

Community Legend

718 Views

1 replies

0 likes

  • 718 Views
  • 1 replies
  • 0 likes

No album art for certain local files

My Question or Issue I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change the cover art, remove tags and apostrophes, deleted and reuploaded the so...

Newbie

   My Question or Issue  I have lots of local files on my phone, all of which work fine, but for this certain album I can't get it to show the album art. I've used mp3tag to change t...

1202 Views

0 replies

1 likes

album artwork gone
Cover Art
local file
Local files for Spotify Mobile
  • 1202 Views
  • 0 replies
  • 1 likes

My local files have disappeared from my IPad

PlanPremiumCountry USADeviceIPAD ProsOperating System(iOS 11 My Question or Issue I had hundreds of local files from my computer on my IPad. Last night I went in to listen to them and they are all gone. Any idea on how that could've happened? I am cu...

Gig Goer

Plan Premium Country  USA Device IPAD Pros Operating System (iOS 11   My Question or Issue  I had hundreds of local files from my computer on my IPad. Last night I went in to...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
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Solved!! Behind the lyrics button disappear

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can access to spotify genius is gone. How can I make the ...

Casual Listener

Hello this morning the button of the option behind the lyrics in the "playback" section in the settings of spotify is gone, I went on the settings of my profile spotify and among the apps that can ac...

Evrinud

Casual Listener

20964 Views

6 replies

0 likes

  • 20964 Views
  • 6 replies
  • 0 likes