Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63128 Views
16 replies
37 likes

63128 Views
16 replies
37 likes

Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

Charliesolo52
Casual Listener
Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.
2019-01-16 1:49:18 AM
2019-01-16 10:47:43 AM
Charliesolo52
Casual Listener
431 Views
2 replies
0 likes

431 Views
2 replies
0 likes

Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

CyMule82
Casual Listener
Plan Premium Country USA Device iPhone 7plus Operating System iOS 12.1.2 My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...
2019-01-15 6:39:09 PM
2019-01-16 3:21:10 AM
CyMule82
Casual Listener
3955 Views
2 replies
0 likes

3955 Views
2 replies
0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

vintobia
Music Fan
Plan Premium Country United States Device (iPhone XS) Operating System (iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured ...
2019-01-15 2:12:13 AM
2019-01-16 1:55:57 AM
Loxer
Community Legend
1051 Views
3 replies
2 likes

1051 Views
3 replies
2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Shandra
Newbie
Plan Free/Premium Country Device iphone7 Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...
2019-01-15 10:26:22 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

vquesnel1
Casual Listener
Plan Premium Country The Netherlands Device iPhone Operating System IOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated o...
2019-01-01 2:31:52 PM
2019-01-15 8:58:25 PM
Loxer
Community Legend
33905 Views
3 replies
1 likes

33905 Views
3 replies
1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Dopespotify
Casual Listener
Premium Morocco iPhone 6s+ Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...
2019-01-13 11:46:35 AM
2019-01-15 8:47:42 PM
Loxer
Community Legend
1074 Views
7 replies
0 likes

1074 Views
7 replies
0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

jeremie75
Casual Listener
I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family...
2019-01-13 7:00:13 PM
2019-01-15 5:38:50 PM
jeremie75
Casual Listener
421 Views
2 replies
0 likes

421 Views
2 replies
0 likes

Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

svenowalder
Newbie
Plan Premium Country: Switzerland Device (iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing ha...
2019-01-15 2:45:32 PM
348 Views
0 replies
1 likes

348 Views
0 replies
1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

djfishny
Casual Listener
Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...
2019-01-15 2:31:44 PM
309 Views
0 replies
0 likes
Playlists

309 Views
0 replies
0 likes

Solved!! More adjusted music quality ?

I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks

Lamboy
Newbie
I only listen to normal quality downloads on my Iphone, but I want to have one playlist with with the music set to: very high quality. Is this somehow possible ? Thanks 😄
2019-01-15 8:56:40 AM
2019-01-15 1:23:30 PM
Loxer
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Solved!! Skip to the RAP MUSIC (Unwanted songs)

I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started,1, Skipping track go to next song. 2, Skip to the Music I am not interested, (Like Rap music with Dirty ward, when I have a pas...

Hiro3
Casual Listener
I am a driver of Lyft, play Spotify all day long in a car when I am in service. But about 2 months ago this happen started, 1, Skipping track go to next song. 2, Skip to the Music I am not interes...
2019-01-13 11:33:06 AM
2019-01-15 11:52:18 AM
Loxer
Community Legend
1506 Views
5 replies
0 likes

1506 Views
5 replies
0 likes

Music stops playing

PlanPremiumCountry USDeviceiPhone XSOperating SystemiOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that follows randomnly pauses at the 10sec mark. It will not play again unless I skip to th...

jduenas1988
Newbie
Plan Premium Country US Device iPhone XS Operating System iOS 12.1 My Question or Issue Recently I'm having this issue where a song is playing normally, and the one that ...
2018-11-20 12:15:19 AM
2019-01-15 11:07:28 AM
fxsalazar
Newbie
592 Views
2 replies
3 likes

592 Views
2 replies
3 likes

Superuser Contribution Local files won't show up on iPhone

PlanPremiumDeviceMacbook ProOperating SystemMacOS My Question or IssueSo I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put it in a playlist, it won't show up on my iPhone. I am on the same wifi a...

jezz0s
Casual Listener
Plan Premium Device Macbook Pro Operating System MacOS My Question or Issue So I downloaded a song from my local files to my Macbook. I can play the song on my computer but when I put ...
2019-01-07 9:21:14 PM
2019-01-15 10:21:12 AM
Daisy
Spotify Legend
730 Views
3 replies
0 likes

730 Views
3 replies
0 likes

Solved!! web player (chrome) found, songs only play for 30 seconds

PlanPremium (family)Country BelgiumDevice(iPhone 7)Operating System My Question or Issue There's a strange issue with spotify here. Each and every song only plays for about 30 seconds after which the next song automatically starts playing. Next to th...

koenwingene
Regular
Plan Premium (family) Country Belgium Device (iPhone 7) Operating System My Question or Issue There's a strange issue with spotify here. Each and every song o...
2019-01-14 11:01:05 PM
2019-01-15 10:03:08 AM
koenwingene
Regular
3432 Views
4 replies
0 likes

3432 Views
4 replies
0 likes

Spotify stop playing music and wont play anymore

So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple times... i have re installed hole app, restore phone, ...

Taubys
Casual Listener
So in one hour spotify stop play about 5 times, and won’t play forward before its just star... play button wont work at that time so u can’t make go forward... and spotify shut it down app couple tim...
2019-01-07 2:47:58 PM
2019-01-15 5:25:46 AM
Taubys
Casual Listener
833 Views
3 replies
0 likes

833 Views
3 replies
0 likes

Radio follow button gone, like and dislike gone

. PlanPremiumCountry United StatesDeviceiPhone 7 and windows Operating Systemios12.1.2 My Question or IssueAs of last updates I can no longer ‘follow’ an artist radio station. The option is gone. Also, the like and dislike buttons are gone while play...

scottman74
Casual Listener
. Plan Premium Country United States Device iPhone 7 and windows Operating System ios12.1.2 My Question or Issue As of last updates I can no longer ‘follow’ an art...
2019-01-15 2:31:19 AM
685 Views
0 replies
19 likes

685 Views
0 replies
19 likes

Radio Genres Have Disappeared

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS12 My Question or Issue Uhhh, what happened to the radio? I click on “Radio” and all of the genres have completely disappeared. What??? Check out the attached screenshot.

rchristman
Casual Listener
Plan Premium Country USA Device iPhone 7 Operating System iOS12 My Question or Issue Uhhh, what happened to the radio? I click on “Radio” and all of the genres have...
2019-01-13 4:37:57 AM
2019-01-15 1:45:38 AM
rchristman
Casual Listener
436 Views
2 replies
0 likes

436 Views
2 replies
0 likes

Song link won't open iOS app

My friends and I send each other songs using the song link, but it never seems to work quite right. I receive the song link through iMessage, click on it, then it takes me to a web page, then asks permission to open the app, then takes me to the app ...

internetsoldier
Newbie
My friends and I send each other songs using the song link, but it never seems to work quite right. I receive the song link through iMessage, click on it, then it takes me to a web page...
2019-01-14 5:49:36 PM
2019-01-14 10:48:31 PM
Loxer
Community Legend
3774 Views
1 replies
0 likes

3774 Views
1 replies
0 likes

Spotify/Google clock on iPhone ?

Hello ! I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios?

Nonooo
Newbie
Hello ! I know that spotify is now compatible with google clock. Except that it does not exist on the apple store ... how do I wake up with spotify on ios? 😞
2019-01-14 8:52:16 PM
2019-01-14 10:42:52 PM
Loxer
Community Legend
11470 Views
1 replies
17 likes

11470 Views
1 replies
17 likes

Solved!! You must provide a valid Spotify URI value error

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueWhenever I try to share my playlist in the community, I get the error “You must provide a valid Spotify URI value”. This is what I’m trying to paste: spo...

nativesprague
Regular
Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2 My Question or Issue Whenever I try to share my playlist in the community, I get the error “You mu...
2019-01-14 4:09:38 AM
2019-01-14 10:12:55 PM
Brunelicia
Community Legend
2532 Views
1 replies
0 likes

2532 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts