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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30678 Views

40 replies

9 likes

  • 30678 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95400 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293845 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

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  • 19 replies
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[Search] bar does not show suggested results

Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only text pops up (screenshot 2) which I have to click to g...

Casual Listener

Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only tex...

423 Views

0 replies

0 likes

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Local Files on IOS

PlanPremiumCountry DeviceMacbook Air and IPhone 6SOperating SystemIOS 12.1.4 My Question or IssueYesterday, I uploaded one of my local files to my Spotify desktop on my Macbook Air, but also wanted it on my phone. I followed all the steps, but the so...

Newbie

  Plan Premium Country   Device Macbook Air and IPhone 6S Operating System IOS 12.1.4   My Question or Issue Yesterday, I uploaded one of my local files to my Spotify deskto...

406 Views

0 replies

0 likes

  • 406 Views
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Spotify stopped working entirely on iPhone 8 Plus

PlanPremiumCountry USADevice(iPhone 8 Plus Operating System(iOS 12.1.4 My Question or Issue Hey guys. So I’ve been using Spotify nonstop for almost 3 years now. After last week’s update (which, for some reason, was automatic) everything worked fine u...

Gig Goer

Plan Premium Country  USA Device (iPhone 8 Plus  Operating System (iOS 12.1.4   My Question or Issue  Hey guys. So I’ve been using Spotify nonstop for almost 3 years now...

804 Views

0 replies

0 likes

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I can’t download music it’s been 3 days

PlanPremiumCountryusa Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download music from the search option it says an error has happened try again

Casual Listener

Plan Premium Country usa    Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can’t download music from the search option it says an...

LuisEnRod

Gig Goer

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Artist Radios not appearing in Stations

PlanFree/PremiumCountry Ireland DeviceiPhone 7 Operating SystemiOS 12.1 My Question or IssueNone of the Artist Radios I follow appear in Stations but some random ones that I don’t follow do. The option to edit the content from with in the section doe...

Newbie

Plan Free/Premium Country  Ireland  Device iPhone 7  Operating System iOS 12.1   My Question or Issue None of the Artist Radios I follow appear in Stations but some rand...

390 Views

0 replies

0 likes

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Delete option for songs in playlists

DeviceiPhone XS My Question or Issue Hello Spotify, it would be very nice if you could add the option to delete songs from the playlist straight when I go on the three dots next to the song name (while playing the song) instead of going to the playli...

Casual Listener

  Device iPhone XS     My Question or Issue   Hello Spotify, it would be very nice if you could add the option to delete songs from the playlist straight when I go on the t...

Mantisentil

Community Legend

929 Views

1 replies

0 likes

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Superuser Contribution Why does my playlist not have its custom picture above it?

Hey, I uploaded a custom picture to my playlist via the mac app and when I go on the ios version on my iphone 7, the custom picture isn't there once the playlist is open. I'd like to share it to insta stories but I want it to feature the custom art. ...

Regular

    Hey,    I uploaded a custom picture to my playlist via the mac app and when I go on the ios version on my iphone 7, the custom picture isn't there once the playlist is ope...

Katerina

Spotify Legend

1920 Views

2 replies

0 likes

Cover picture of playlist
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  • 2 replies
  • 0 likes

I have problem reproducing Daft punk?

I have problems reproducing Daft punk album; I did everything if there is a device system but I doesn’t work so far! So I would like to know if any other person had the same problem and what’s happen? Thanks PlanPremiumCountry Nicaragua Device(iPhone...

Casual Listener

I have problems reproducing Daft punk album;  I did everything if there is a device system but I doesn’t work so far! So I would like to know if any other person had the same problem and what’s ...

Freddy22

Casual Listener

739 Views

3 replies

0 likes

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Please bring back the repeat button on Spotify iOS

Please bring back the repeat button! I'm not sure why we need the heart button. I'm playing songs from my playlist... Obviously I like them already! I don't want to navigate to the relevant screen to repeat a song while driving!

Newbie

Please bring back the repeat button! I'm not sure why we need the heart button. I'm playing songs from my playlist... Obviously I like them already!   I don't want to navigate to the relevant ...

boldblade

Newbie

1233 Views

1 replies

0 likes

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New interface problems

So the newest updates/ patches have left me scratching my head a bit: More often then not my Spotify app will freeze, and just stop playing music randomly. And what the **bleep** happened to the interface? Since when did the radio become a playlist??...

Casual Listener

So the newest updates/ patches have left me scratching my head a bit:   More often then not my Spotify app will freeze, and just stop playing music randomly.   And what the **bleep** ha...

Icarust

Casual Listener

1893 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Removed features

Am I the only one who thinks out i absolutely ridiculous that Spotify has removed options like adding a whole album or the song list which was removed are now only available on desktop considering the vast majority of users do so on a cellular device...

Casual Listener

Am I the only one who thinks out i absolutely ridiculous that Spotify has removed options like adding a whole album or the song list which was removed are now only available on desktop considering th...

Icarust

Casual Listener

845 Views

1 replies

2 likes

  • 845 Views
  • 1 replies
  • 2 likes

Disappearing ‘dislike’ button?

Plan PremiumCountry USADevice(iPad Pro)Operating System(iOS 12.1.4) My Question or Issue As pictured, my ‘like’ button is constant, but ‘dislike’ button is there sometimes and not there others on mobile. (On Desktop, it’s always there.) Is this commo...

Newbie

Plan   Premium Country  USA Device (iPad Pro) Operating System (iOS 12.1.4)   My Question or Issue  As pictured, my ‘like’ button is constant, but ‘dislike’ button is t...

897 Views

0 replies

1 likes

Like dislike buttons mobile
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  • 1 likes

"What’s Playing Notification" Genius' feature isn't available for Spotify on iOS

PlanPremiumCountryItalyDeviceiPhone 6sOperating SystemiOS My Question or Issue Hi! I switched to iOS after a long time with Android and I've immediately noticed that Genius can't be connected with Spotify. On Android, when I play something on Spotify...

Visitor

Plan Premium Country Italy Device iPhone 6s Operating System iOS  My Question or Issue  Hi! I switched to iOS after a long time with Android and I've immediately noticed that Geniu...

user-removed

Not applicable

2081 Views

2 replies

0 likes

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  • 2 replies
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Songs from PC won't download

PlanPremiumCountryHong Kong DeviceiPhone XR, Asus LaptopOperating SystemiOS 12, Windows 10 My Question or IssueSo I've been trying to download some mp3 files onto my Spotify app on my phone. I have been successful, however there are 2 particular song...

Newbie

Plan Premium Country Hong Kong  Device iPhone XR, Asus Laptop Operating System iOS 12, Windows 10   My Question or Issue So I've been trying to download some mp3 files onto my Spo...

Mantisentil

Community Legend

1763 Views

1 replies

0 likes

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  • 1 replies
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Spotify radyolar silindi mi?

PlanPremiumCountryTurkiyeDevice(iPhone 8, Spotify Windows app)Operating System(iOS 12, Windows 10) My Question or Issue Merhaba, Spotify'da eskiden radyolar vardı, şimdi radyo kalmamış, bu özellik ortadan kalktı mı?

Newbie

Plan Premium Country Turkiye Device (iPhone 8, Spotify Windows app) Operating System (iOS 12, Windows 10)   My Question or Issue  Merhaba,   Spotify'da eskiden radyolar var...

Mantisentil

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
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Shuffle my full playlist

Every time it stops playing tracks from my playlist and starts playing suggested/recommends tracks! I want only my music shuffled no recommended tracks etc. I can only listen to my playlist if I listen in order but if I activate shuffle mode unwanted...

Casual Listener

Every time it stops playing tracks from my playlist and starts playing suggested/recommends tracks! I want only my music shuffled no recommended tracks etc. I can only listen to my playlist if I list...

Badr1

Casual Listener

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Solved!! Can't save songs anymore (iPhone)

PlanPremium Country US DeviceiPhone 7 Plus Operating SystemiOS My Question or Issue I can no longer save songs. The option is no longer available since the last update. Am.i the only one? I have logged out and reinstalled the app. Didn't work.

Newbie

  Plan Premium   Country  US   Device iPhone 7 Plus   Operating System iOS    My Question or Issue  I can no longer save  songs. The option ...

Loxer

Community Legend

8470 Views

2 replies

1 likes

  • 8470 Views
  • 2 replies
  • 1 likes

Frustrations with Download / Queue

PlanPremiumCountryUSA DeviceiPhone 8+Operating SystemiOS 10 My Question or IssueI use Spotify primarily to listen to podcasts. In an ideal situation, I would be able to have a list of just the episodes that I want to listen to out of all the podcasts...

Newbie

Plan Premium Country USA   Device iPhone 8+ Operating System iOS 10   My Question or Issue I use Spotify primarily to listen to podcasts. In an ideal situation, I would be able t...

8d-1e_5bbe332

Newbie

2048 Views

2 replies

2 likes

iOS
queue
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Sort by Artist on Mobile

PlanPremium DeviceOnePlus 3TOperating SystemAndroid My Question or IssueThis issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, seven years have passed, and you still can't organize playlists or your library...

Regular

Plan Premium   Device OnePlus 3T Operating System Android   My Question or Issue This issue has been raised since 2012 or something. No one has bothered fixing it. It is now 2019, ...

Loxer

Community Legend

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

In-app improvements/ideas

PlanPremiumCountry SwedenDeviceiPhone 8Operating SystemiOS 12 My Question or Issue I really miss the que-option when using the search bar. I mean swiping right on the song I wanna que, instead of clicking the three dots & queing it from there. Also, ...

Casual Listener

Plan Premium Country  Sweden Device iPhone 8 Operating System iOS 12   My Question or Issue  I really miss the que-option when using the search bar. I mean swiping right on t...

Polaroidpicture

Casual Listener

733 Views

2 replies

1 likes

  • 733 Views
  • 2 replies
  • 1 likes