Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232447 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114012 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442888 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303903 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...
Plan: Free Country: USA Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...
Casual Listener
886 Views
2 replies
0 likes
PlanPremiumCountry ItalyDeviceIphone 8, Xs, Xs MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been using Spotify since years and I do really love the app, but in the last months I noticed a very annoying beha...
Plan Premium Country Italy Device Iphone 8, Xs, Xs Max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been u...
Community Legend
1819 Views
5 replies
0 likes
I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously it would just continue with the rest of the playlist...
I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously i...
358 Views
0 replies
1 likes
PlanPremiumCountryGermany DeviceIphone XOperating SystemiOS 12.1.4 My Question or IssueSome time ago there was a design update of the Spotify app on the Iphone. Since then the access to the queue is very unintuitive.Previously you could see directly ...
Plan Premium Country Germany Device Iphone X Operating System iOS 12.1.4 My Question or Issue Some time ago there was a design update of the Spotify app on the Iphone...
Community Legend
873 Views
1 replies
1 likes
Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is different to the last song in the queue and this song is fr...
Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is differen...
Spotify Star
1257 Views
1 replies
0 likes
None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceOperating System My Question or Issue Premium user, using Spotify for iPod version 8.4.62.490iPod T...
None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device Operating System My Qu...
Spotify Star
757 Views
1 replies
0 likes
When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to see if it was working and I did get the error message that the login in...
When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to ...
Casual Listener
1887 Views
2 replies
1 likes
PlanPremiumCountry USA Device(iPhone 6s plus)Operating System(iOS 12.1.4) Todays date Feb 24 2019My Question or Issue 1) Since the new features were added to Spotify I can no longer save a radio station so that I can listen to a station more than onc...
Plan Premium Country USA Device (iPhone 6s plus) Operating System (iOS 12.1.4) Todays date Feb 24 2019 My Question or Issue 1) Since the new features wer...
781 Views
0 replies
2 likes
Free/PremiumCountry DeviceiPhone XROperating System(iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to returning to an album or playlist.
Free/Premium Country Device iPhone XR Operating System (iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to r...
Casual Listener
848 Views
2 replies
1 likes
Premium USAiPhone 8 PlusiOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (always) I have no idea how wrong I am and my search comes up empty. The example provided...
Premium USA iPhone 8 Plus iOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (...
Casual Listener
831 Views
2 replies
0 likes
Hi everyone,I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them?I have Spotify Premium (family)!I hope you can help me.Milja
Hi everyone, I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them? I have Spotify Premium (family)! I hope you can help me. Milja
376 Views
0 replies
0 likes
PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...
Plan Free Country Poland Device iPhone 8S + Windows PC Operating System The latest iOS My Question or Issue So I figured out how to make a playlist using the spotify ...
498 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueWhenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freezes playback and I have to restart it, which takes about a minute each time. When...
Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3 My Issue Whenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app free...
Newbie
11053 Views
4 replies
10 likes
The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help? Everything is up to date and I have an IPHONE X
The home screen on my IPhone hasn’t updated since Christmas. Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help?...
Community Legend
1506 Views
1 replies
2 likes
I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. After 1 song plays it goes to “radio” and then plays another...
I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. Aft...
Casual Listener
798 Views
2 replies
0 likes
App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc
App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc
Community Legend
691 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueBei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur noch die Alben ab der Nummer 104. Mit einer älteren Version sind noch Alben von 104...
Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12) My Question or Issue Bei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur...
Casual Listener
11491 Views
17 replies
11 likes
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...
Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...
Casual Listener
9237 Views
2 replies
1 likes
PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue
Plan Premium Country U.K Device (iPhone XR Operating System (iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...
431 Views
0 replies
0 likes
PlanPremium CountryNetherlands Device(iPhone X, iOS 12) My Question or IssueI have listened to a specific artist once, and since then, my home screen is filled with “Meer als...” (“More like...”) suggestions from him. I have played hundreds of other ...
Plan Premium Country Netherlands Device (iPhone X, iOS 12) My Question or Issue I have listened to a specific artist once, and since then, my home screen is filled...
Music Fan
615 Views
2 replies
0 likes
