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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237531 Views

27 replies

5 likes

  • 237531 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118735 Views

116 replies

13 likes

Other
  • 118735 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305486 Views

62 replies

16 likes

  • 305486 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130819 Views

19 replies

38 likes

  • 130819 Views
  • 19 replies
  • 38 likes

Spotify volume too low on Apple Carplay

So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it to bluetooth. When I use Apple Music the volume is way higher than with S...

Newbie

    So, I use my iPhone 7+ to listen to music, and since my new car (Subaru Forester) has apple carplay, I started using it. The issue is that the volume is way lower, comparing it t...

Scott_n

Newbie

7147 Views

1 replies

0 likes

  • 7147 Views
  • 1 replies
  • 0 likes

Can no longer save music to library on iPhone XR. I can only save to playlists.

PlanPremiumCountry United StatesDeviceiphone xrOperating SystemiOS 12.1.4 My Question or Issue I can no longer save music to my library from my spotify app on the iPhone XR. I can only save the song to playlists. See attached photo for what happens w...

Newbie

Plan Premium Country  United States Device iphone xr Operating System iOS 12.1.4   My Question or Issue  I can no longer save music to my library from my spotify app on the i...

user-removed

Not applicable

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Error message

Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later I see that Spotify has changed the page and I believe they have restrictions with my country Venezuela now, I just download...

Casual Listener

Hi, it’s been more than a week and I still with the same problem... I can’t dowload any music is says an error try again later  I see that Spotify has changed the page and I believe they have r...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Song playing that aren’t in the playlist

My Question or IssueI love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? Spotify plays “suggested songs” (i assume, basically song...

Newbie

My Question or Issue I love the score from “Interstellar” by Hans Zimmer, so i search it up, click on the album and songs from his other movies as well as random ones are in there. Why is that? &nb...

440 Views

0 replies

0 likes

  • 440 Views
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  • 0 likes

Shuffle setting turns itself off!

PlanPremiumCountry NetherlandsDeviceiPhone 8Operating SystemiOS 12.1.4Spotify app versionnewest 8.4.94.812 My Question or IssueOpen a playlist > tap green button Shuffle Play > then tap on a song > Shuffle is turned off again. Every time you manually...

Casual Listener

Plan Premium Country Netherlands Device iPhone 8 Operating System iOS 12.1.4 Spotify app version newest 8.4.94.812   My Question or Issue Open a playlist > tap green button Shuff...

TugayManav

Casual Listener

727 Views

1 replies

2 likes

  • 727 Views
  • 1 replies
  • 2 likes

A lot of music still not available on Spotify India.

PlanFree/PremiumCountry India Device(iPhone Operating System(iOS 12.1.4) My Question or Issue Finally Spotify launches in India.. But still I can’t find a majority of my favourite music... why are they still not available and when will they be availa...

Newbie

  Plan Free/Premium Country India   Device (iPhone 😎 Operating System (iOS 12.1.4)   My Question or Issue   Finally Spotify launches in India.. But still I can’t find...

Mantisentil

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Unblock song

**bleep**, what the **bleep** is this feature? By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock the song again? wth? Who came up with this idea, without thinking it...

Newbie

  **bleep**, what the **bleep** is this feature?   By mistake I pressed the circle with line icon... and now I can‘t listen to a song anymore... I get the feature... but I CAN‘T unblock ...

rxiaxin

Newbie

4761 Views

4 replies

10 likes

Block Song capability
unblock
  • 4761 Views
  • 4 replies
  • 10 likes

[iOs] Choose Download Folder

PlanPremiumCountryBR Device(iPhone SEOperating System(Latest iOS) The Download section in my Library went missing after the latest update.I'm constantly without internet access, so I used to use that function to filter what I could listen. This is an...

Casual Listener

Plan Premium Country BR  Device (iPhone SE Operating System (Latest iOS)   The Download section in my Library went missing after the latest update. I'm constantly without internet...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Solved!! Can I listen to an album from beginning to end, not shuffled

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone). I finally figured out how to find whole albums, but it seems that the only way to play them is via a button labelled "shuffle play". Does Spotify support the ability t...

Casual Listener

I signed up with Spotify yesterday. I'm not doing well with the UI (on an iPhone).     I finally figured out how to find whole albums, but it seems that the only way to play them is via ...

Tomanak

Casual Listener

1235 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Daily Mixes are shuffled

PlanFreeCountry U.S.Device(iPhone 8+)Operating System(iOS 12.1.2) My Question or Issue The website says that shuffle is not an available option for Daily Mixes, yet four of my daily mixes have a blue shuffle symbol next to them and I can’t seem to tu...

Casual Listener

  Plan Free Country  U.S. Device (iPhone 8+) Operating System (iOS 12.1.2)   My Question or Issue  The website says that shuffle is not an available option for Daily Mi...

Katerina

Spotify Legend

3025 Views

3 replies

2 likes

shuffle
  • 3025 Views
  • 3 replies
  • 2 likes

There’s one song that doesn’t reproduce in my iPhone

PlanPremiumCountryColombia Deviceiphone XSOperating SystemiOS 12.1.4 My Question or IssueTheres one song in my Spotify that doesn’t reproduce in my iPhone XS, but it does in my PS4 and anybody’s iPhone, have already uninstalled it and installed it ag...

Regular

Plan Premium Country Colombia  Device iphone XS Operating System iOS  12.1.4    My Question or Issue Theres one song in my Spotify that doesn’t reproduce in my iPhone XS...

Bittencourt

Spotify Star

1565 Views

9 replies

0 likes

  • 1565 Views
  • 9 replies
  • 0 likes

Can't find repeat button on free version

Plan: Free Device: iPhone 6 I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only people who have the premium version can repeat songs or what.

Newbie

Plan: Free  Device: iPhone 6   I can't seem to find the repeat button, even in the sub-menu by pressing the 3 dots in the top right corner, so I was just wondering if only...

Bittencourt

Spotify Star

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Station option is gone?

PlanPremiumCountry USADevice(Iphone7;iPad pro; Mac)Operating System(iOS 10) My Question or Issue I used to use the “create station” all the time and now I can’t create or erase any station I can only use the “Radio” option which is not the same. Also...

Newbie

Plan Premium Country  USA Device (Iphone7;iPad pro; Mac) Operating System (iOS 10)   My Question or Issue  I used to use the “create station” all the time and now I can’t cre...

Mantisentil

Community Legend

924 Views

2 replies

2 likes

Radio
station
  • 924 Views
  • 2 replies
  • 2 likes

Sharing the songs on WhatsApp!

PlanPremiumDevice(iPhone Operating System(iOS 10)Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn't open them. I already updated the Spotify. However, it isn't fixed. If y...

Newbie

  Plan Premium Device (iPhone 😎 Operating System (iOS 10) Well, recently whenever I try to share the songs via WhatsApp, my friends (have the same problems with different people) couldn'...

Mantisentil

Community Legend

2767 Views

1 replies

0 likes

  • 2767 Views
  • 1 replies
  • 0 likes

Logged out on all devices

Plan: FreeCountry: USA Device: iPhone 5s, ChromebookMy Question or Issue:I have been logged out of my account on every single device I previously had Spotify on. All of a sudden one day I opened Spotify on my phone and I couldn't get back in with my ...

Casual Listener

Plan: Free Country: USA  Device: iPhone 5s, Chromebook My Question or Issue: I have been logged out of my account on every single device I previously had Spotify on. All ...

helpme31

Casual Listener

893 Views

2 replies

0 likes

  • 893 Views
  • 2 replies
  • 0 likes

App search random freezes

PlanPremiumCountry ItalyDeviceIphone 8, Xs, Xs MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've been using Spotify since years and I do really love the app, but in the last months I noticed a very annoying beha...

Regular

  Plan Premium Country  Italy Device Iphone 8, Xs, Xs Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi,  I've been u...

Loxer

Community Legend

1834 Views

5 replies

0 likes

  • 1834 Views
  • 5 replies
  • 0 likes

Filter Issue On Playlist

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously it would just continue with the rest of the playlist...

Newbie

I am having an issue with filter in playlist. If I search for a song that is midway down a playlist for example it will only play that song or other songs by that artist in the playlist. Previously i...

362 Views

0 replies

1 likes

  • 362 Views
  • 0 replies
  • 1 likes

Waiting list changes new design

PlanPremiumCountryGermany DeviceIphone XOperating SystemiOS 12.1.4 My Question or IssueSome time ago there was a design update of the Spotify app on the Iphone. Since then the access to the queue is very unintuitive.Previously you could see directly ...

Regular

  Plan Premium Country Germany   Device Iphone X Operating System iOS 12.1.4   My Question or Issue Some time ago there was a design update of the Spotify app on the Iphone...

Loxer

Community Legend

879 Views

1 replies

1 likes

  • 879 Views
  • 1 replies
  • 1 likes

playlists won’t play all of the songs in the playlist

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is different to the last song in the queue and this song is fr...

Visitor

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is differen...

Billy-J

Spotify Star

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes