Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
43992 Views
15 replies
36 likes

43992 Views
15 replies
36 likes

2018 Wrapped

PlanFree/PremiumCountry United StatesDeviceiPhone XOperating SystemIOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm...something went wrong” I really wanna see my wrapped, I’ve tried different and none wo...

Elomraniadam
Newbie
Plan Free/Premium Country United States Device iPhone X Operating System IOS 11 My Question or Issue When I try to access my 2018 wrapped, I login and then it says “hmm.....
2018-12-17 5:53:08 AM
2018-12-17 1:41:59 PM
Loxer
Community Legend
680 Views
1 replies
1 likes

680 Views
1 replies
1 likes

Change country

I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion PlanFreeCountry DeviceiPhone 8 Plus Operating System(i...

PapillonCDC
Newbie
I want to change my country, i was in United Kingdom and now im in Portugal, but on “edit profil” ir only apears United Kingdom option. I already unlog in every devices and cancel my subscristion&nbs...
2018-12-16 12:09:50 AM
2018-12-17 1:36:42 PM
Loxer
Community Legend
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Payment diversity

Hi!Firstly its so hard to solve my problems and get contact with you. It should be easier!I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 13,99 tl. Also Im using spotify for 3 years and Im payin...

egya03
Newbie
Hi! Firstly its so hard to solve my problems and get contact with you. It should be easier! I have iphone. And in apple store the payment amount is 12,99 tl. But in network in your website, it is 1...
2018-12-16 5:45:09 PM
2018-12-17 1:31:48 PM
Loxer
Community Legend
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Solved!! Turn off recommended songs

PlanPremiumDeviceiPhone XOperating SystemiOS 12.1.1 My Question or IssueThere was an option to close recommended songs, now do not. How do I turn off recommended songs?

BurakGokcen
Casual Listener
Plan Premium Device iPhone X Operating System iOS 12.1.1 My Question or Issue There was an option to close recommended songs, now do not. How do I turn off recommended songs?
2018-12-16 11:44:15 PM
2018-12-17 1:29:19 PM
Loxer
Community Legend
1859 Views
1 replies
1 likes

1859 Views
1 replies
1 likes

Seekbar stucks

PlanPremiumCountry HungaryDeviceiPhone 8Operating SystemiOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, the seekbar does not counts.

banditoth
Newbie
Plan Premium Country Hungary Device iPhone 8 Operating System iOS 12 If holding the seekbar on the playback tab, and pressing the down arrow, then reopening the playback tab, th...
2018-12-15 10:11:49 PM
2018-12-17 12:55:53 PM
Loxer
Community Legend
396 Views
1 replies
0 likes

396 Views
1 replies
0 likes

Accidentally change song while swiping thru songs listing

PlanPremiumCountry TaiwanDeviceiPhone XOperating SystemiOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums, it’s so easily change songs accidentally. I think the “select” touch sensitivity has been set...

kalguo
Newbie
Plan Premium Country Taiwan Device iPhone X Operating System iOS 12.1.2 My Question or Issue Every time I swipe thru songs listing in my search results or albums,...
2018-12-15 2:22:32 AM
2018-12-17 12:43:41 PM
Loxer
Community Legend
594 Views
1 replies
0 likes

594 Views
1 replies
0 likes

Release radar: Dislike artist or song on ios. Song has this full screen cd/song cover image

I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/song is displayed on full screen and controlls are hid...

admir200
Casual Listener
I would like to know how to dislike an artist that cameup in my release radar on the IOS device. I am able to dislike normal songs but this song has this future where entire cover image of the cd/son...
2018-12-14 10:43:36 PM
2018-12-17 12:42:34 PM
Loxer
Community Legend
778 Views
1 replies
0 likes
Dislike artist or song on ios
Full screen cd cover
Release Radar

778 Views
1 replies
0 likes

Skipping music

My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is allwhiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three times. Spotify care on twitter recommend closing my ol...

Njadams
Newbie
My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is all whiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three t...
2018-12-14 3:48:53 PM
2018-12-17 12:38:37 PM
Loxer
Community Legend
611 Views
1 replies
0 likes

611 Views
1 replies
0 likes

Add songs in playlist like the android version

I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way...PlanPremiumCountry BrazilDeviceiPhone 7Operating SystemiOS 12.1.1 My Question or Issue

Alessandr
Newbie
I wanna know if I can use the tool to add songs when I am editing my playlists (like in android version). I can’t add songs from the simple way... Plan Premium Country Brazil Device ...
2018-12-14 2:43:51 AM
2018-12-17 12:26:57 PM
Loxer
Community Legend
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

Daily Mix on mobile

Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken.Although Daily Mix works with my account on a desktop, it gives the following error on mobile: Couldn't Open Link Spotify can't open this type of link on thi...

Donutsoup
Newbie
Using an iPhone 7 with iOS version 12.1 (16B92), I find that the Daily Mix feature is broken. Although Daily Mix works with my account on a desktop, it gives the following error on mobile: ...
2018-12-13 4:21:48 PM
2018-12-17 12:22:30 PM
Loxer
Community Legend
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Cannot share Spotify playlist on Instagram Stories

Hi, The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify couldn't share my playlist right now and to try it later. I ...

Modulació
Regular
Hi, The share on Instagram Stories option works fine when I want to publish just one song but it doesn't work at all if I want to share a playlist. I get an error message telling me Spotify ...
2018-09-03 8:57:14 AM
2018-12-17 9:10:44 AM
Modulació
Regular
16307 Views
11 replies
4 likes
Instagram
Instagram Stories
Social Media

16307 Views
11 replies
4 likes

Solved!! Where is the play queue?

PlanPremiumCountry USMy Question or Issue On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can find it?

Playconvert
Casual Listener
Plan Premium Country US My Question or Issue On an iPhone 8 and I can't seem to find the play queue anywhere, even when I add songs to the queue. Does anyone know where I can...
2018-12-16 12:44:28 PM
2018-12-16 8:20:45 PM
Playconvert
Casual Listener
86870 Views
2 replies
0 likes

86870 Views
2 replies
0 likes

Unable to vote on station songs

PlanPremiumCountryUSDeviceiPhone X Operating SystemiOS 12.1Spotify Version8.4.79.933 My Question or IssueWhen songs play full screen video during playback, the thumb down and thumb up icons are not displayed. There is no way to vote on the currently ...

grmblshi
Newbie
Plan Premium Country US Device iPhone X Operating System iOS 12.1 Spotify Version 8.4.79.933 My Question or Issue When songs play full screen video during playback, the thumb...
2018-11-25 9:14:44 PM
2018-12-16 4:48:50 AM
makeboyscryagn
Newbie
462 Views
1 replies
0 likes

462 Views
1 replies
0 likes

Podcasts won't pause with wireless headphones

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 10 My Question or Issue I've noticed that while songs are able to be paused using my wireless headphones' built-in play/pause buttons, podcasts are unable to be paused by the same button. W...

mouna
Casual Listener
Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 10 My Question or Issue I've noticed that while songs are able to be paused using my wireless headpho...
2018-12-11 2:05:43 AM
2018-12-14 5:27:04 PM
mouna
Casual Listener
952 Views
2 replies
0 likes

952 Views
2 replies
0 likes

Superuser Contribution Help, my playlist is haunted by a Japanese letters

PlanPremiumCountryStaying in South Korea DeviceiPhone6SOperating Systemios11.4 My Question or Issue My ios app suddenly changes espanol to Japanese.I'm currently living in South Korea and using premium. Changed ios language setting to English-espanol...

Jason132134
Casual Listener
Plan Premium Country Staying in South Korea Device iPhone6S Operating System ios11.4 My Question or Issue My ios app suddenly changes espanol to Japanese. I'm currentl...
2018-06-29 1:29:01 AM
2018-12-14 3:30:56 PM
Peter
Spotify Legend
1661 Views
2 replies
0 likes

1661 Views
2 replies
0 likes

iPhone X Spotify App KEEPS freezing and will lock up for 5 or 6 seconds at a time

PlanPremiumCountry U.SDeviceiPhone X ios 12.1 My Question or IssueSpotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seconds at a time. i am on the most current release of Spotify from the app store and it ...

spsparksn
Newbie
Plan Premium Country U.S Device iPhone X ios 12.1 My Question or Issue Spotify App on my iPhone X keeps locking up. It will freeze and become unresponsive for 5 to 6 seco...
2018-12-12 6:40:52 PM
2018-12-14 12:19:58 PM
Loxer
Community Legend
1608 Views
1 replies
0 likes
Freezing
iphone
iphone x

1608 Views
1 replies
0 likes

Shuffle Button ?

I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alphabetical order. I have to open the app, hit the "no...

Dgoldfe13
Gig Goer
I hit "shuffle play" when I get in the car. When I get out the car and come back into the car (doesn't matter how long away), the same playlist is on, the shuffle button is off and songs play in alph...
2018-12-13 4:09:54 PM
645 Views
0 replies
0 likes
shuffle

645 Views
0 replies
0 likes

When can I expect Siri shortcuts to work?

I’d like Siri support so I can start playback of a playlist for example with a given phrase

Kevleyski
Regular
I’d like Siri support so I can start playback of a playlist for example with a given phrase
2018-09-16 8:56:11 AM
2018-12-12 11:31:22 PM
StuPastu
Casual Listener
20202 Views
26 replies
76 likes
Siri iOS12

20202 Views
26 replies
76 likes

DISLIKED tracks

PlanPremiumCountry Canada DeviceiPhone XOperating SystemLatest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist called DISLIKED TRACKS or something so it’s reversible.

user-removed
Visitor
Plan Premium Country Canada Device iPhone X Operating System Latest iOS My Question or Issue SPOTIFY PLEASE make the dislike button add all tracks to a playlist cal...
2018-11-27 4:55:33 PM
2018-12-12 9:19:15 PM
user-removed
Not applicable
582 Views
2 replies
0 likes

582 Views
2 replies
0 likes

Spotify when connected to Airplay in Car has blank screen.

PlanPremiumCountry USADeviceiPhone 7+, Apple CarplayOperating Systemios 12. My Question or Issue I connect my phone through Carplay and use Spotify with it. Occasionally, I notice that the spotify screen on the dashboard is blank when launched and co...

prasannasuresh
Newbie
Plan Premium Country USA Device iPhone 7+, Apple Carplay Operating System ios 12. My Question or Issue I connect my phone through Carplay and use Spotify with...
2018-12-12 4:23:32 PM
662 Views
0 replies
0 likes

662 Views
0 replies
0 likes

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