Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 31036 Views
  • 13 replies
  • 35 likes
  • 31036 Views
  • 13 replies
  • 35 likes

Solved!! i pad 1 connection problems

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have an I pad 1. The very first one produced. It is pretty useless for anything apart from playing spotify through my ipad docking stereo sy...

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have an I pad 1. The very first one produced...
  • wheelermark
  • Casual Listener
  • 876 Views
  • 2 replies
  • 0 likes
  • 876 Views
  • 2 replies
  • 0 likes

No shuffle while connected to USB in car.

Hey, since the recent iOS update my Premium account now won’t shuffle my playlists in my car. I hit shuffle play and it will go to a random song and the shuffle icon turns off. As soon as I turn it back on, it turns off again. Any ideas?

  • Casual Listener
  • Hey, since the recent iOS update my Premium account now won’t shuffle my playlists in my car. I hit shuffle play and it will go to a random song and the shuffle icon turns off. As soon as I turn it b...
  • username_taken
  • Regular
  • 1134 Views
  • 1 replies
  • 0 likes
  • 1134 Views
  • 1 replies
  • 0 likes

Spotify sagt, ich bin offline (iOS)

Hallo Ich bin wirklich verzweifelt. Habe schon alle Beiträge zu diesem Thema hier im Forum gelesen. Auch die englischen. Auf meinem iPhone 8 Plus mit iOS 12.1 und der neuesten Spotify-App bekomme ich immer die Info, ich sei offline wenn ich LTE ofer ...

  • Music Fan
  • Hallo   Ich bin wirklich verzweifelt. Habe schon alle Beiträge zu diesem Thema hier im Forum gelesen. Auch die englischen.   Auf meinem iPhone 8 Plus mit iOS 12.1 und der neuesten Spoti...
  • 540 Views
  • 0 replies
  • 0 likes
  • 540 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Spotify client is broken, need help

Plan: PremiumCountry: Sweden Device: iPhone XMy Question or Issue Hi, my Spotify client has been acting wierd lately and I cant find a way to fix it.When I search for an artist and hit see all songs and I pick a song to play I expect to hear the next...

  • Regular
  •   Plan: Premium Country: Sweden  Device: iPhone X My Question or Issue   Hi, my Spotify client has been acting wierd lately and I cant find a way to fix it. When I search f...
  • darkns
  • Regular
  • 496 Views
  • 3 replies
  • 0 likes
  • 496 Views
  • 3 replies
  • 0 likes

I'm a Premium user and I can't find the readio option I have version 8.4.79.933

I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus----------------------------PlanPremiumCountry USADevice(iPhone 6s Plus)Operating System(iOS 12) My Question or Issue Where is the radio option? after up...

  • Newbie
  • I'm a Premium user and I can't find the readio option I have version 8.4.79.933 on iPhone 6s Plus ---------------------------- Plan Premium Country  USA Device (iPhone 6s Plus) Operating...
  • darkns
  • Regular
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Local Files

PlanPremiumCountry USADeviceiPhone XOperating System(iOS 11) My Question or Issue I can't sync my local files from my laptop to my iPhone. I know there are a million things on this about the local files already but none of them help. I have disabled ...

  • Casual Listener
  •   Plan Premium Country  USA Device iPhone X Operating System (iOS 11)     My Question or Issue  I can't sync my local files from my laptop to my iPhone. I know th...
  • nilscarson
  • Casual Listener
  • 1036 Views
  • 3 replies
  • 0 likes
  • Help
    local files
  • 1036 Views
  • 3 replies
  • 0 likes

New Apple Watch app

The new Apple Watch Spotify app is driving me crazy while I’m driving. The volume keeps changing constantly as my arm or sleeves touch the watch dial constantly making volume changes. Is there a way to disable the volume control from the knob of my w...

  • Casual Listener
  • The new Apple Watch Spotify app is driving me crazy while I’m driving. The volume keeps changing constantly as my arm or sleeves touch the watch dial constantly making volume changes. Is there a way ...
  • 658 Views
  • 0 replies
  • 0 likes
  • 658 Views
  • 0 replies
  • 0 likes

Solved!! Ipod Touch 5th Generation

Hi, The system requirements page states that the 5th Generation Ipod Touch is supported, however iOS 10 is also required. From what I now understand after trying to install Spotify, iOS 10 cannot be installed on the 5th gen Ipod Touch. I bought a 2nd...

  • Casual Listener
  • Hi,    The system requirements page states that the 5th Generation Ipod Touch is supported, however iOS 10 is also required.    From what I now understand after trying to inst...
  • Billy-J
  • Spotify Star
  • 43702 Views
  • 11 replies
  • 1 likes
  • 43702 Views
  • 11 replies
  • 1 likes

is it a fluke iPod Touch 9.3.5 has Spotify app installed?

iPod Touch iOS 9.3.5Spotify Premium I have been reading Spotify doesn't support this iOS version, which is not updated any more, and that others can't download it. How was I able to? What features am I missing by not being able to update?

  • Roadie
  •     iPod Touch iOS 9.3.5 Spotify Premium   I have been reading Spotify doesn't support this iOS version, which is not updated any more, and that others can't download it. How was ...
  • 446 Views
  • 0 replies
  • 0 likes
  • 446 Views
  • 0 replies
  • 0 likes

IPOD v.9.3.5 - can't download the Spotify App

I have just purchased Premium Spotify for my family but cant get the Spotify App to download for my daughters IPOD Touch. It's at the latest IOS version of 9.3.5 and accordingy to the Spotify site this is acceptable for downloading the App.... But I ...

  • Newbie
  • I have just purchased Premium Spotify for my family but cant get the Spotify App to download for my daughters IPOD Touch. It's at the latest IOS version of 9.3.5 and accordingy to the Spotify site th...
  • Theothistle
  • Roadie
  • 6140 Views
  • 2 replies
  • 1 likes
  • 6140 Views
  • 2 replies
  • 1 likes

Solved!! Apple Watch App not appearing

I have all the minimum required app levels and OS levels on both my iPhone and Watch.... However no matter what I do the app isn't showing up on my Apple Watch 4. I've tried reinstalling Spotify and resyncing apps but nothing. Any ideas? See attachme...

  • Casual Listener
  • I have all the minimum required app levels and OS levels on both my iPhone and Watch.... However no matter what I do the app isn't showing up on my Apple Watch 4. I've tried reinstalling Spotify and ...
  • williamjaywhale
  • Casual Listener
  • 9177 Views
  • 1 replies
  • 1 likes
  • 9177 Views
  • 1 replies
  • 1 likes

Shuffle not working in Car

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueThere was a previous topic on this issue from last year, of which I was affected as well: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-and-Repeat-not-wo...

  • Regular
  •   Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 12.1   My Question or Issue There was a previous topic on this issue from last year, of which I was aff...
  • GahDuma
  • Regular
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes

Spotify only shuffling small portion of large playlists

PlanpremiumCountryUSADevice(iPhone 7ios 12 My Question or Issuewhen shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. This first started happening several days ago, before that it would shuffle...

  • Newbie
  • Plan premium Country USA Device (iPhone 7 ios 12   My Question or Issue when shuffling a long playlist, spotifybisnonly gradsing 100 or so songs rather than shuffling the entire list. T...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Homepod

PlanPremiumCountry AustriaDeviceIPhone 8+Operating SystemiOS 12 My Question or Issue When I select HomePod as Airplay Device I loose the Connection after few Tracks. When I try to re-connect it fails often. I need to restart Spotify or reconnect with...

  • Regular
  • Plan Premium Country  Austria Device IPhone 8+ Operating System iOS 12   My Question or Issue  When I select HomePod as Airplay Device I loose the Connection after few Tracks...
  • Peter
  • Spotify Legend
  • 15729 Views
  • 3 replies
  • 0 likes
  • 15729 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Time indicators disapears after a couple of secunds, using the app for iPhone.

Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?

  • Regular
  • Time indicators disapears after a couple of secunds, using the app for iPhone. Is there a way to keep them all the time?
  • Peter
  • Spotify Legend
  • 914 Views
  • 7 replies
  • 0 likes
  • Timer Countdown
  • 914 Views
  • 7 replies
  • 0 likes

SM-A300FU

PlanPremiumCountry SingaporeDevice(iPhone X)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve been getting interrupted with this pop up! I tried to change password, log out all devices but nothing works! And it even re...

3A7D32D5-C2D9-4EB4-A2FE-CD275AA6421E.png
  • Newbie
  •     Plan Premium Country  Singapore Device (iPhone X) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I’ve been getting ...
  • Agustin6
  • Composer
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS beta Apple Watch with cellular

Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists?Like Apple Music, it syncs the playlist and can play them without the phone nereby.

  • Casual Listener
  • Will there be a stand alone app for the Apple Watch? With the ability to stream music, not just play offline lists? Like Apple Music, it syncs the playlist and can play them without the phone nereby...
  • elRedeo
  • Casual Listener
  • 3362 Views
  • 4 replies
  • 3 likes
  • Apple Watch
    Beta
  • 3362 Views
  • 4 replies
  • 3 likes

Solved!! Radio function is missing

I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify app. The only choices along the bottom of the screen ...

  • Casual Listener
  • I was coming to report issues with no longer having access to the Daily Mix, which it seems many people have also had, but now the problem is that there is no longer a "radio" on my iPhone Spotify ap...
  • Luke
  • Spotify Star
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes

Try linking facebook but nothing happens

Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far. I searched for posts with similar issues but didn’t find my exact problem. Problem ...

  • Casual Listener
  • Hi there. I recently started using Spotify again as it launched where I live. Recovered my password, signed in (Spotify app on iOS) setup premium and all good so far.   I searched for posts wi...
  • mbgaz
  • Casual Listener
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

All songs stop playing after :10

I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is extremely frustrating. Is happening with everyone or i...

  • Newbie
  • I’m trying to teach a 7 AM yoga class with my Spotify playlist but none of the songs on ANY of my playlists will play passed 10 seconds so I have to teach class this without any music and that is ext...
  • Loxer
  • Community Legend
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes