Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232444 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113996 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442881 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303895 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUS Device(iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?
Plan Premium Country US Device (iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?
Community Legend
1334 Views
1 replies
0 likes
I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll shuffle and pick a random song, then shut off again a...
I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll sh...
Spotify Legend
1227 Views
2 replies
0 likes
PremiumEngland DeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueIf I select a specific song in my playlist and then press shuffle it doesn’t shuffle the rest of the playlist it just goes to song radio. It used to shuffle the rest of the p...
Premium England Device iPhone X Operating System iOS 12.1.4 My Question or Issue If I select a specific song in my playlist and then press shuffle it doesn’t shuffle th...
Spotify Legend
745 Views
1 replies
0 likes
Plan: Free Device: iPhone 7+ My Question or Issue:Auto play turned off but still plays recommended songs instead of the playlist.It doesn't even play the entire playlist before starting recomended songs. This is very frustrating.
Plan: Free Device: iPhone 7+ My Question or Issue: Auto play turned off but still plays recommended songs instead of the playlist. It doesn't even play the entire playlist b...
512 Views
0 replies
0 likes
PlanPremiumUSA DeviceiPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on my friends' profiles. Just not mine and it is not viewable by other people. I disabled "Private Se...
Plan Premium USA Device iPhone XS My Question or Issue My Recently Played Artists is missing from my Spotify profile. I can see Recently Played artists on m...
760 Views
0 replies
2 likes
PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online, each track plays for about a minute and then skips to the next one. If if I go offline,...
Plan Premium Country UK Device iPhone X Operating System iOS 12.1.4 My Question or Issue I have a playlist downloaded to listen to but it appears that when I am online,...
Community Legend
580 Views
1 replies
0 likes
PlanPremiumCountry ArgentinaDeviceiPad AirOperating SystemiOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and reinstalling it, deleting Spotify cache, loging out and in. Nothing worked.
Plan Premium Country Argentina Device iPad Air Operating System iOS 12.1.4 My Question or Issue Album covers stopped showing up. I tried restarting, deleting the app and ...
Community Legend
1163 Views
1 replies
1 likes
PlanFamily accountCountryUK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to both at the same time and use them together. If I log in on my desktop app, ...
Plan Family account Country UK Every time I log in on my laptop (MacBook Pro) I have to re-log in on my iPhone 8 app next time I use it and vice versa. However, I can log in to bo...
Community Legend
1330 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhones, 7 and 8, iPad2Operating SystemiOS 10 My Question or IssueAfter connecting and controlling my various Sonos speakers using Spotify on our iPhones and iPads since the functionality was introdcued a couple of years bac...
Plan Premium Country UK Device iPhones, 7 and 8, iPad2 Operating System iOS 10 My Question or Issue After connecting and controlling my various Sonos speakers using Spotify on our iPho...
Casual Listener
1111 Views
1 replies
1 likes
I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on to Spotify. I NEVER want it to pollute my Spotify "H...
I have been a Spotify premium member since Day One in the U.S. I listen to Classical. I NEVER want to listen to rap, hip-hop, or the like. NEVER. I especially don't want it in my face when I log on t...
Newbie
40545 Views
14 replies
24 likes
Update: Quick scroll is back! Update your app now. Woohoo!——————————————————An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabetically. This is a step back and now takes forever to get to ...
Update: Quick scroll is back! Update your app now. Woohoo! —————————————————— An update has removed the ability to quick scroll artists by holding down on the right side and scrolling alphabeticall...
Casual Listener
3042 Views
3 replies
9 likes
Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only text pops up (screenshot 2) which I have to click to g...
Previously, when I searched for a song/artist suggestions would come up with album/artist covers (screenshot 1) and it would take 1 click to play a song. Since a few days ago, when I search, only tex...
442 Views
0 replies
0 likes
PlanPremiumCountry DeviceMacbook Air and IPhone 6SOperating SystemIOS 12.1.4 My Question or IssueYesterday, I uploaded one of my local files to my Spotify desktop on my Macbook Air, but also wanted it on my phone. I followed all the steps, but the so...
Plan Premium Country Device Macbook Air and IPhone 6S Operating System IOS 12.1.4 My Question or Issue Yesterday, I uploaded one of my local files to my Spotify deskto...
431 Views
0 replies
0 likes
PlanPremiumCountry USADevice(iPhone 8 Plus Operating System(iOS 12.1.4 My Question or Issue Hey guys. So I’ve been using Spotify nonstop for almost 3 years now. After last week’s update (which, for some reason, was automatic) everything worked fine u...
Plan Premium Country USA Device (iPhone 8 Plus Operating System (iOS 12.1.4 My Question or Issue Hey guys. So I’ve been using Spotify nonstop for almost 3 years now...
827 Views
0 replies
0 likes
PlanPremiumCountryusa Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download music from the search option it says an error has happened try again
Plan Premium Country usa Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download music from the search option it says an...
Gig Goer
707 Views
3 replies
0 likes
PlanFree/PremiumCountry Ireland DeviceiPhone 7 Operating SystemiOS 12.1 My Question or IssueNone of the Artist Radios I follow appear in Stations but some random ones that I don’t follow do. The option to edit the content from with in the section doe...
Plan Free/Premium Country Ireland Device iPhone 7 Operating System iOS 12.1 My Question or Issue None of the Artist Radios I follow appear in Stations but some rand...
405 Views
0 replies
0 likes
DeviceiPhone XS My Question or Issue Hello Spotify, it would be very nice if you could add the option to delete songs from the playlist straight when I go on the three dots next to the song name (while playing the song) instead of going to the playli...
Device iPhone XS My Question or Issue Hello Spotify, it would be very nice if you could add the option to delete songs from the playlist straight when I go on the t...
Community Legend
971 Views
1 replies
0 likes
Hey, I uploaded a custom picture to my playlist via the mac app and when I go on the ios version on my iphone 7, the custom picture isn't there once the playlist is open. I'd like to share it to insta stories but I want it to feature the custom art. ...
Hey, I uploaded a custom picture to my playlist via the mac app and when I go on the ios version on my iphone 7, the custom picture isn't there once the playlist is ope...
Spotify Legend
1950 Views
2 replies
0 likes
I have problems reproducing Daft punk album; I did everything if there is a device system but I doesn’t work so far! So I would like to know if any other person had the same problem and what’s happen? Thanks PlanPremiumCountry Nicaragua Device(iPhone...
I have problems reproducing Daft punk album; I did everything if there is a device system but I doesn’t work so far! So I would like to know if any other person had the same problem and what’s ...
Casual Listener
773 Views
3 replies
0 likes
Please bring back the repeat button! I'm not sure why we need the heart button. I'm playing songs from my playlist... Obviously I like them already! I don't want to navigate to the relevant screen to repeat a song while driving!
Please bring back the repeat button! I'm not sure why we need the heart button. I'm playing songs from my playlist... Obviously I like them already! I don't want to navigate to the relevant ...
Newbie
1253 Views
1 replies
0 likes
