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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242281 Views

27 replies

5 likes

  • 242281 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125215 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307794 Views

62 replies

16 likes

  • 307794 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132063 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

playlists won’t play all of the songs in the playlist

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is different to the last song in the queue and this song is fr...

Visitor

Hi, I have playlists with 200+ songs and when I try to listen to it shuffle or not it doesn’t go through the whole playlist. As you can see from the pictures the last song in the playlist is differen...

Billy-J

Spotify Star

1263 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

app keep crashing during sync

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceOperating System My Question or Issue Premium user, using Spotify for iPod version 8.4.62.490iPod T...

Roadie

None of the bePrelow information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Operating System   My Qu...

Billy-J

Spotify Star

765 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Cannot login via facebook on iPhone XR

When I type in my login info and hit login, it appears as if the page refreshes. Nothing happens, and I'm at the empty facebook login screen. I tried typing in bogus info just to see if it was working and I did get the error message that the login in...

Casual Listener

  When I type in my login info and hit login, it appears as if the page refreshes.  Nothing happens, and I'm at the empty facebook login screen.  I tried typing in bogus info just to ...

Stommped34

Casual Listener

1916 Views

2 replies

1 likes

  • 1916 Views
  • 2 replies
  • 1 likes

New features are hurting stations listening experience

PlanPremiumCountry USA Device(iPhone 6s plus)Operating System(iOS 12.1.4) Todays date Feb 24 2019My Question or Issue 1) Since the new features were added to Spotify I can no longer save a radio station so that I can listen to a station more than onc...

Casual Listener

  Plan Premium Country USA   Device (iPhone 6s plus) Operating System (iOS 12.1.4)   Todays date Feb 24 2019 My Question or Issue   1) Since the new features wer...

791 Views

0 replies

2 likes

Follow button
new feature
Radio Edit
Radio Stations
stations
thumbs down
thumbs up
  • 791 Views
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  • 2 likes

Spotify no longer remembers the last song that I played

Free/PremiumCountry DeviceiPhone XROperating System(iOS 10 Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to returning to an album or playlist.

Casual Listener

  Free/Premium Country   Device iPhone XR Operating System (iOS 10   Spotify no longer remembers the last song that I played. This is especially annoying when I am trying to r...

gecox2

Casual Listener

864 Views

2 replies

1 likes

  • 864 Views
  • 2 replies
  • 1 likes

Filtering field doesn't display search terms

Premium USAiPhone 8 PlusiOS 12 When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (always) I have no idea how wrong I am and my search comes up empty. The example provided...

Casual Listener

  Premium USA iPhone 8 Plus iOS 12       When use the drop-down filter in my "Songs" section, the search field often doesn't display what I'm typing. So, if I make a typo (...

desjosco

Casual Listener

847 Views

2 replies

0 likes

Filter songs
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  • 2 replies
  • 0 likes

Blocked singers

Hi everyone,I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them?I have Spotify Premium (family)!I hope you can help me.Milja

Casual Listener

Hi everyone, I blocked by accident two singers today. Now I can’t listen to their music anymore... how can I deblock them? I have Spotify Premium (family)! I hope you can help me. Milja  

381 Views

0 replies

0 likes

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Making Local Files from PC available on iPhone

PlanFreeCountryPoland DeviceiPhone 8S + Windows PCOperating SystemThe latest iOS My Question or Issue So I figured out how to make a playlist using the spotify app on my computer desktop. I'm trying to create a playlist that I can then access using m...

Newbie

Plan Free Country Poland   Device iPhone 8S + Windows PC Operating System The latest iOS   My Question or Issue   So I figured out how to make a playlist using the spotify ...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Solved!! Bluetooth connection or exiting the app freezes music playback

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1.3 My IssueWhenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app freezes playback and I have to restart it, which takes about a minute each time. When...

Regular

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1.3   My Issue Whenever I connect to a Bluetooth device (either headphones or car stereo, typically), the app free...

Emrahayvali

Newbie

11109 Views

4 replies

10 likes

bluetooth
bug
freeze
Glitch
  • 11109 Views
  • 4 replies
  • 10 likes

Home not updating

The home screen on my IPhone hasn’t updated since Christmas.186006A7-A8EB-4002-BCD8-61C329613CCD.png Ive deleted the app a number of times, restarted my phone, logged out of the app and nothing works. Can anyone help? Everything is up to date and I h...

Newbie

The home screen on my IPhone hasn’t updated since Christmas. 186006A7-A8EB-4002-BCD8-61C329613CCD.png   Ive deleted the app a number of times, restarted my phone, logged out of the app and ...

Loxer

Community Legend

1522 Views

1 replies

2 likes

  • 1522 Views
  • 1 replies
  • 2 likes

Skipping to Different Artist

I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity. After 1 song plays it goes to “radio” and then plays another...

Casual Listener

I have premium. I’m playing through my iphone app. I’m trying to play one artist’s songs continuously. I find the artist. Go to “songs” and see a list of their songs in order of popularity.  Aft...

ryanmt

Casual Listener

809 Views

2 replies

0 likes

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  • 2 replies
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Music won’t play and app freezing when you try.

App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc

Casual Listener

App opens but when I try and play music it won’t play and the app freezes when I hit the play/shuffle button etc  

Jpgchief

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Solved!! Ältere Alben verschwunden

PlanPremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12) My Question or IssueBei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur noch die Alben ab der Nummer 104. Mit einer älteren Version sind noch Alben von 104...

Newbie

  Plan Premium Country Germany Device (iPhone 7) Operating System (iOS 12)   My Question or Issue Bei den Alben der drei Fragezeichen ??? Findet man mit der aktuellen Version nur...

MiaKathrin

Casual Listener

11558 Views

17 replies

11 likes

  • 11558 Views
  • 17 replies
  • 11 likes

Solved!! Crawling download speed on iOS

Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4 After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3 GB), so I set it to re-download all my music. Download spee...

Casual Listener

Family Plan, Mexico, iPhone 7 Plus, iOS 12.1.4   After coming back from free account, all my library was seemingly erased from my device (2000+ songs, even though app storage usage was above 3...

impatientuser

Casual Listener

9281 Views

2 replies

1 likes

Slow download
slow speed
  • 9281 Views
  • 2 replies
  • 1 likes

iPhone shuffle for premium not working with amazon echo.

PlanPremium Country U.KDevice(iPhone XROperating System(iOS 12.1.4 So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing something wrong any help is appreciated My Question or Issue

Newbie

Plan Premium  Country  U.K Device (iPhone XR Operating System (iOS 12.1.4   So spotify premium only shuffles 90 or so songs when I play it through my amazon echo? Am I doing s...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

”More like....” doesn’t get updated

PlanPremium CountryNetherlands Device(iPhone X, iOS 12) My Question or IssueI have listened to a specific artist once, and since then, my home screen is filled with “Meer als...” (“More like...”) suggestions from him. I have played hundreds of other ...

Music Fan

Plan Premium   Country Netherlands   Device (iPhone X, iOS 12)   My Question or Issue I have listened to a specific artist once, and since then, my home screen is filled...

johnkock

Music Fan

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

What happened to loop playlist, I only have shuffle

PlanPremiumCountryUS Device(iPhone 9) My Question or Issue so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?

Newbie

  Plan Premium Country US  Device (iPhone 9)   My Question or Issue  so I once had the ability to loop a playlist or song now I only have shuffle. Can someone help me?

Loxer

Community Legend

1346 Views

1 replies

0 likes

  • 1346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Doesn't Work

I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll shuffle and pick a random song, then shut off again a...

Newbie

I have had an issue for a while now: I open a playlist, hit shuffle, get a random song, but then the shuffle turns off and then it lists the songs in the playlist order. If I put it back on, it'll sh...

Peter

Spotify Legend

1244 Views

2 replies

0 likes

iOS
iphone
iphone 7
shuffle
  • 1244 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle doesn’t work and goes to song radio

PremiumEngland DeviceiPhone XOperating SystemiOS 12.1.4 My Question or IssueIf I select a specific song in my playlist and then press shuffle it doesn’t shuffle the rest of the playlist it just goes to song radio. It used to shuffle the rest of the p...

Newbie

  Premium England   Device iPhone X Operating System iOS 12.1.4   My Question or Issue If I select a specific song in my playlist and then press shuffle it doesn’t shuffle th...

Peter

Spotify Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Auto play turned off but still plays recommended songs instead of the playlist.

Plan: Free Device: iPhone 7+ My Question or Issue:Auto play turned off but still plays recommended songs instead of the playlist.It doesn't even play the entire playlist before starting recomended songs. This is very frustrating.

Newbie

Plan: Free  Device: iPhone 7+  My Question or Issue: Auto play turned off but still plays recommended songs instead of the playlist. It doesn't even play the entire playlist b...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes