Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Shuffle setting turns itself off!

Shuffle setting turns itself off!

Plan

Premium

Country

Netherlands

Device

iPhone 8

Operating System

iOS 12.1.4

Spotify app version

newest 8.4.94.812

 

My Question or Issue

Open a playlist > tap green button Shuffle Play > then tap on a song > Shuffle is turned off again.

 

Every time you manually choose a song in a shuffle-is-on playlist shuffle setting gets turned off again.

 

Latest software, already re-installed app and restrted phone, didn't work. Can you fix?

Reply
1 Reply

I also have the same problem on my Iphone 6S. Desktop app seems working properly, even if I select another song from playlist, shuffle still stays on. Please find a fix for this problem on mobile phones.

Suggested posts