Announcements

Help Wizard

Step 1

NEXT STEP

Spotify keeps going back to same playlist

Spotify keeps going back to same playlist

 

Plan

Premium

Country

 The netherlands 

 

Device

(iPhone X, Windows Computer (both installed spotify/online https://open.spotify.com)

Operating System

(iOS 10, Windows 7, windows 10)

 

My Question or Issue

 My Spotify keeps going back to a playlist which i queue two days ago. Each time i click on a new number or playlist it playes one song and goes back to the old playlist. I even deleted this playlist and this doesnt help.

What could this be?

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

I'd also recommend installing the latest updates if any available. Try to use the Sign Out and Remove Offline devices, probably resetting your password too, from your Spotify account page 🙂


If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Suggested posts