Help Wizard

Step 1


Shuffle entire playlist

Shuffle entire playlist






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

Help! I am a 60-year-old totally tech UN-savvy music lover who just wants to be able to shuffle my entire playlist again! Like I used to with the green shuffle arrow. I have tried lsolutions offered on different forums (including tapping the crossed curvy arrows) but nothing seems to be work. I don’t want to just shuffle one album at a time. I want to shuffle the whole playlist - like I used to. TIA


1 Reply

Hey there @amydonj,


Thanks for reaching out about this here in the Community.


No worries, you can shuffle your playlist by tapping on the Shuffle icon right next to green Play icon:     



Or if you prefer, you can also find this option in the Now playing view on the left:



Make sure to tap on this icon on every playlist you'd like to shuffle. When the shuffle is enabled, it's green. For more info, we suggest that you take a look at this article. 


Let us know how it goes.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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