Skipping music

[Njadams]

My music keeps skipping,forwarding and pausing and Siri even opens it self up, this is all

whiest my phone is locked. I have restalled the app three times, reset the settings and rebooted it three times. Spotify care on twitter recommend closing my old account and opening and new one which they did, not much luck. They referred me on to apple then they refereed me onto here! Some one help it’s been three weeks.

My Question or Issue

[Loxer]

Hey @Njadams, welcome to the Community.

Hope you're doing great!

Could you try disabling Siri? Have you tried using the Sign Out Everywhere and Remove Offline devices from your Spotify account page?

Does this happen if you try with another network connection?

Please install any pending updates to see if that helps.

Hope it helps 🙂