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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29437 Views

40 replies

9 likes

  • 29437 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94164 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

959 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293456 Views

60 replies

15 likes

  • 293456 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123553 Views

19 replies

38 likes

  • 123553 Views
  • 19 replies
  • 38 likes

Can I make Spotify app display lyrics only ?

Is there any way to make Spotify app on iPhone shows only lyrics without displaying behind lyrics content which I don't care about ?

Casual Listener

Is there any way to make Spotify app on iPhone  shows only lyrics without displaying behind lyrics content which I don't care about ?

Loxer

Community Legend

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
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Scroll FFW function missing in iOS

PlanPremiumCountry Device(iPhone XS, Macbook Air 2015, Macbook Pro late 2015)Operating System(iOS 10, Mac OS X.) My Question or Issue Why is there no scroll function in the album section in IOS and you have to click on the song playing, open the song...

Newbie

  Plan Premium Country   Device (iPhone XS, Macbook Air 2015, Macbook Pro late 2015) Operating System (iOS 10, Mac OS X.)   My Question or Issue  Why is there no scroll...

Loxer

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Downloaded albums not in library

PlanFamily PremiumCountry Device(iPhone Operating System My Question or Issue I signed up on the family plan yesterday and began downloading albums. I downloaded 11 albums and they're in the library. Any others after those 11 are nowhere to be found....

Newbie

Plan Family Premium Country   Device (iPhone 😎 Operating System     My Question or Issue  I signed up on the family plan yesterday and began downloading albums.  I...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
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Sharing playlists to Instagram Stories

PlanPremiumCountry GermanyDeviceiPhone 8, 64 GBOperating SystemiOS 12.1.2 (16C101) My Question or Issue Hello Community, since i‘ve tried to share my Spotify Playlists to the Instagram stories 3 months ago it doesn‘t work. I set my Playlist to public...

Newbie

Plan Premium Country  Germany Device iPhone 8, 64 GB Operating System iOS 12.1.2 (16C101)   My Question or Issue  Hello Community,   since i‘ve tried to share my Spoti...

1083 Views

0 replies

0 likes

  • 1083 Views
  • 0 replies
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Stream from ipad to ipod

PlanFree/Premium My Question or IssueI wanted to know if there’s a way to stream Spotify from an ipad to ipod connected to the same wi-fi. It would be easier if I don’t have to pick-up my ipod everytime I want to change a song or play Spotify.

Newbie

Plan Free/Premium   My Question or Issue I wanted to know if there’s a way to stream Spotify from an ipad to ipod connected to the same wi-fi. It would be easier if I don’t have to pick-up m...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

spotify connect - an unknown device is connecting to my Spotify

Plan PremiumCountry GermanyDevice iPhone 7plusOperating System iOS12My Question or Issue Hi there, I am using Spotify on my iPhone7 and I am using "connect" to connect the iPhone to my MacBook to use the MacBook as a remote control. Now I noticed tha...

Visitor

Plan Premium Country Germany Device iPhone 7plus Operating System iOS12 My Question or Issue  Hi there, I am using Spotify on my iPhone7 and I am using "connect" to connect the iPhone to my...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
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Why doesn't Spotify support .m4a files?

PlanPremiumCountry USA Device(iPhone XS Max)Operating System(iOS 12) My Question or IssueI'm trying to migrate music from my iTunes library on my Mac to my new iPhone and I'm confused why Spotify doesn't allow .m4a files to play when migrated or incl...

Music Fan

Plan Premium Country  USA   Device (iPhone XS Max) Operating System (iOS 12)   My Question or Issue I'm trying to migrate music from my iTunes library on my Mac to my new iP...

1830 Views

0 replies

10 likes

  • 1830 Views
  • 0 replies
  • 10 likes

Spotify cuts out on Samsung Prime, but works fine on old S6. Same wifi, same games.

See posting. Android OS, new Samsung Prime, old Galaxy S6. Free plan, Canada PlanFreeCountry CanadaDeviceSamsung Prime and S6Operating SystemAndroid My Question or Issue Spotify works fine on old S6, even when running other apps, but freezes on the n...

Newbie

See posting. Android OS, new Samsung Prime, old Galaxy S6. Free plan, Canada  Plan Free Country  Canada Device Samsung Prime and S6 Operating System Android   My Question or ...

550 Views

0 replies

0 likes

Spotify Connect sound randomly cuts out
  • 550 Views
  • 0 replies
  • 0 likes

Passwort zurücksetzen

Ich habe keinen Zugriff mehr auf mein Konto und weiß weder meinen Benutzernamen noch mein Passwort.über Facebook bin ich nicht mit spotify verbunden.ich möchte wieder Zugriff auf mein kontoPlanPremiumCountry Deutschland (Germany)Device(iPhone 7)Opera...

Visitor

Ich habe keinen Zugriff mehr auf mein Konto und weiß weder meinen Benutzernamen noch mein Passwort. über Facebook bin ich nicht mit spotify verbunden. ich möchte wieder Zugriff auf mein konto Plan...

user-removed

Not applicable

563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect – not all devices appear

I have Spotify Premium. For speakers: 2 Chromecast audios and a Google home, all on the same wifi, plus two groups created to allow mulitple speakers to play. Using various iPhones and iPads as remote controls. The issue is that under devices in the ...

Regular

I have Spotify Premium. For speakers: 2 Chromecast audios and a Google home, all on the same wifi, plus two groups created to allow mulitple speakers to play. Using various iPhones and iPads as remot...

bookjason

Regular

10880 Views

12 replies

7 likes

  • 10880 Views
  • 12 replies
  • 7 likes

iOS iPad App Crashes when selecting "Devices Available" list on "Today's Top Hits" Playlist only

PlanPremium-FamilyCountryCanadaDeviceiPad Air 2Operating SystemiOS 12.1 My Question or IssueWhen selecting "Devices Available" list the app jitters and then crashes hard. This only seems to happen when I'm playing the Spotify playlist "Today's Top Hi...

Casual Listener

Plan Premium-Family Country Canada Device iPad Air 2 Operating System iOS 12.1   My Question or Issue When selecting "Devices Available" list the app jitters and then crashes hard. Thi...

Flyboycmsu

Newbie

1936 Views

6 replies

2 likes

  • 1936 Views
  • 6 replies
  • 2 likes

No Spotify on Tinder

There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a premium account. Could this be related to the fact that I ...

Casual Listener

  There isn't any option to link spotify on my Tinder account. I understand how to do it but for me the option just isn't available. I also can't see other people's anthems or artists. I have a...

DJJoshyBeats

Casual Listener

27828 Views

5 replies

3 likes

  • 27828 Views
  • 5 replies
  • 3 likes

When searching an artist Spotify stops music currently playing and autoplays music from new artist

PlanPremiumCountryDenmarkDeviceiPhone and Macbook ProOperating SystemiOS 12.1.2 and macOS Mojave Hi there,when I play music and simultaneously search around the platform for the next track I want to play, Spotify stops the music currently playing and...

Casual Listener

Plan Premium Country Denmark Device iPhone and Macbook Pro Operating System iOS 12.1.2 and macOS Mojave   Hi there, when I play music and simultaneously search around the platform...

amunksgaard

Casual Listener

893 Views

2 replies

0 likes

  • 893 Views
  • 2 replies
  • 0 likes

Playlist starts over

PlanPremiumCountrySwedenDeviceiPhone XOperating SystemiOS 10 My Question or Issue This is very disturbing! When I listen to my favorite playlist on my Samsung M5 (Spotify connect), then after one song the playlist starts from the beginning. It only h...

Newbie

  Plan Premium Country Sweden Device iPhone X Operating System iOS 10   My Question or Issue  This is very disturbing! When I listen to my favorite playlist on my Samsung M5...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Song interrupts already playing music randomly

I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through. The song likes to interrupt my music that I’m already listening...

Newbie

I had an explaination for this complaint, but it was somehow triggered as innapropiate. So I tried taking a picture but that picture wasn’t allowed either. Here’s what I can get through.   The...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Solved!! Settings icon missing on iPhone XR

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 12.1.1My Question or IssueHello,I got the iPhone XR a few days ago and had no problems with the Spotify app until I needed to change something in Settings and the icon is missing. I checked ...

Casual Listener

Plan Premium Country Germany Device iPhone XR Operating System iOS 12.1.1 My Question or Issue Hello, I got the iPhone XR a few days ago and had no problems with the Spotify app until I nee...

hipsterjanche

Casual Listener

3773 Views

2 replies

0 likes

iPhoneXR settings missing
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  • 2 replies
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Solved!!Superuser Contribution Playlist stops during the night

My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run continuously because she wakes up a few times and it's not pla...

Casual Listener

My daughter is recovering from a hospital stay and listens to the Yoga and Meditation playlist to sleep. It works very well except the playlist stops during the night. We'd like it to run contin...

EZ1007

Casual Listener

8885 Views

2 replies

0 likes

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  • 2 replies
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Spotify thru Apple TV 3

PlanFreeCountry CanadaDevice Operating SystemWindows 8 My Question or Issue Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Apple TV does not have an app for Spotify. However, I understand that I can stream Spotify thru A...

Newbie

Plan Free Country  Canada Device   Operating System Windows 8   My Question or Issue   Hi, I just signed up for the free preview. I have an Apple TV 3. I know that Appl...

cdshanken

Casual Listener

8845 Views

1 replies

0 likes

  • 8845 Views
  • 1 replies
  • 0 likes

Spotify Using Cellular Data While Connected to WiFi

We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular data even while connected to WiFi. I've tested this ...

Newbie

We do most of our listening on WiFi so cellular data usage is not normally a problem. This month though we're going over our data limit and come to find out, Spotify is still eating up the cellular d...

Ninjah123

Casual Listener

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

haut parleurs

j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.

Newbie

j’aimerais savoir si je peux écouter Spotify sur plusieurs haut-parleurs en même temps.  

Ninjah123

Casual Listener

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes