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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243102 Views

27 replies

5 likes

  • 243102 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126631 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308108 Views

62 replies

16 likes

  • 308108 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132261 Views

19 replies

38 likes

  • 132261 Views
  • 19 replies
  • 38 likes

Superuser Contribution I can't log onto my spotify iPhone app

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?

Casual Listener

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...

meahtenoha

Spotify

431971 Views

206 replies

44 likes

  • 431971 Views
  • 206 replies
  • 44 likes

Superuser Contribution How do i get random music to start playing and changing my music this is annoying me

why does my music randomly start changing to random music i do not listen to fix this s*** now

Casual Listener

why does my music randomly start changing to random music i do not listen to fix this s*** now  

Peter

Spotify Legend

2430 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Can't reinstall Spotify Premium after uninstalling

We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...

Casual Listener

  We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...

Daisy

Spotify Legend

3619 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Newbie

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed?   the artist stations I have been following and personalizing have been converted into s...

scottman74

Casual Listener

1795 Views

5 replies

3 likes

  • 1795 Views
  • 5 replies
  • 3 likes

Go To Radio Takes you to playlist and not radio

Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...

Regular

    Device (iPhone Xs) Operating System (iOS 12.1.2)   I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...

ReverendRad

Regular

1388 Views

2 replies

1 likes

  • 1388 Views
  • 2 replies
  • 1 likes

Solved!! No space for download

Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...

Casual Listener

  Hi,  I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...

katiek_

Composer

6944 Views

6 replies

0 likes

disk space
iphone
storage
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  • 6 replies
  • 0 likes

Whole music library un-downloaded

Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded

Casual Listener

Plan: Premium Country  Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue  My entire library of downloaded music got un-downloaded for some reason, had to...

Brunelicia

Community Legend

694 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[All Platforms] Blocked songs

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...

Visitor

  Plan Premium Country USA  Device iPhone 7 Operating System Apple IOS   My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...

559 Views

0 replies

2 likes

  • 559 Views
  • 0 replies
  • 2 likes

Desactivar Controles de reproduccion en pantalla bloqueada iOS

-Plan: Premium -Pais: Colombia -Dispositivo: (iPhone 6s)-Sistema operativo: (iOS 12.1.2,) -Mi pregunta o problema -Hola, como Desactivo los controles de reproducción de la música, para que no me aparezacan en mi pantalla de bloqueo. no quiero que nad...

Casual Listener

-Plan:  Premium  -Pais: Colombia   -Dispositivo:  (iPhone 6s) -Sistema operativo:  (iOS 12.1.2,)     -Mi pregunta o problema     -Hola, como Desact...

3614 Views

0 replies

0 likes

iOS 12
iphone
reproduccion
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Scrobbling local files/playlists issue

PlanPremiumCountryUSA Device(iPhone 8, Macbook Pro)Operating System(iOS 12.1.3, Mojave 10.14.2) My Question or IssueFor the past week or so when I create a playlist using local files, it will not scrobble, and I've never had this issue before. I'm a ...

Newbie

Plan Premium Country USA   Device (iPhone 8,  Macbook Pro) Operating System (iOS 12.1.3, Mojave 10.14.2)   My Question or Issue For the past week or so when I create a playl...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
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App language

PlanPremiumCountryNorway DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I travel quite often from Norway to Spain (live in Norway). For some odd reason the spotify app have decided that it will use Spanish as language all the time. Bac...

Casual Listener

Plan Premium Country Norway  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  I travel quite often from Norway to Spain (live in Norway). For some odd reas...

Loxer

Community Legend

537 Views

1 replies

0 likes

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  • 1 replies
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Explicit Content Stuck

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.

Casual Listener

Everytime i open Spotify I have to confirm that I want to hear explicit content. It’ll be ok for 2/3 songs then it’ll grey out all explicit songs again automatically.  

Charliesolo52

Casual Listener

685 Views

2 replies

0 likes

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  • 2 replies
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Lock screen: always open

PlanPremiumCountry USADeviceiPhone 7plusOperating SystemiOS 12.1.2 My Question or IssueIs there a way to keep the lock screen controls always open on the lock screen? If I pause a song, then unlock my phone to check something, the lock my phone, the ...

Casual Listener

Plan Premium Country  USA Device iPhone 7plus Operating System iOS 12.1.2   My Question or Issue Is there a way to keep the lock screen controls always open on the lock screen?&nb...

CyMule82

Casual Listener

4359 Views

2 replies

0 likes

  • 4359 Views
  • 2 replies
  • 0 likes

Where did artist playlists go?

PlanPremiumCountry United StatesDevice(iPhone XS)Operating System(iOS 12.1.2) My Question or Issue Ever since the new spotify update, I don't see artist featured playlists on their profile page. Has this feature been removed from the mobile iOS app? ...

Music Fan

Plan Premium Country  United States Device (iPhone XS) Operating System (iOS 12.1.2)   My Question or Issue   Ever since the new spotify update, I don't see artist featured ...

Loxer

Community Legend

1292 Views

3 replies

2 likes

  • 1292 Views
  • 3 replies
  • 2 likes

Trying to link Premium account to Echo Dot. Says browser does not allow pop ups but they have been e

PlanFree/PremiumCountry Device iphone7Operating System iOS 12.1 spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and message keeps coming back.

Newbie

Plan Free/Premium Country   Device iphone7 Operating System iOS 12.1     spotify will not link to Echo Dot saying browser won’t allow pop ups but they have been enabled and mes...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Download button does not appear

PlanPremiumCountryThe Netherlands DeviceiPhoneOperating SystemIOS 11.4.1 My Question or Issue I recently updated to Premium and the Premium is activated on my account. I'm able to download songs on my friends Android on my account. But my download bu...

Casual Listener

Plan Premium Country The Netherlands   Device iPhone Operating System IOS 11.4.1     My Question or Issue  I recently updated to Premium and the Premium is activated o...

Loxer

Community Legend

36458 Views

3 replies

1 likes

  • 36458 Views
  • 3 replies
  • 1 likes

Can’t find a particular explicit version of an album

Premium Morocco iPhone 6s+Ios 12 I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easily access it from the artist’s page, i have every possible explicit version of any album i need but n...

Casual Listener

  Premium   Morocco  iPhone 6s+ Ios 12      I’ve been trying multiple ways to access mac miller’s GO:OD AM explicit version to no avail while my friend can easil...

Loxer

Community Legend

1655 Views

7 replies

0 likes

  • 1655 Views
  • 7 replies
  • 0 likes

Shuffle / Play All My Music

I've seen a lot of requests from users to make it since years (or put it back).And the latest said it's still not done right now... I had to switch from Deezer because I'm sharing a family premium and I lost the vote. And I regret it A LOT !! Spfy is...

Casual Listener

I've seen a lot of requests from users to make it since years (or put it back). And the latest said it's still not done right now...   I had to switch from Deezer because I'm sharing a family...

jeremie75

Casual Listener

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Can`t play one specific song

PlanPremiumCountry: Switzerland Device(iPhone 7 and WebPlayer (Firefox)) My Question or Issue I can`t play only one specific song. When I click it, nothing happens. Every other song (also in the same Album) works fine.I have already tried to:- reinst...

Newbie

Plan Premium Country: Switzerland   Device (iPhone 7 and WebPlayer (Firefox))     My Question or Issue  I can`t play only one specific song. When I click it, nothing ha...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Unsubscribed playlists in My Playlists

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sonos app. I also had this problem using the Spotify ap...

Casual Listener

Beginning on Jan 5, I noticed that at least 40 playlists that I do not follow have popped up in My Playlists. They appear as the first playlists listed on the Spotify app on my iPhone and on the Sono...

444 Views

0 replies

0 likes

Playlists
  • 444 Views
  • 0 replies
  • 0 likes