Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36338 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101595 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430301 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298470 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium - Family PlanCountryUSA DeviceiPhone XSOperating SystemiOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to select the Dots in the devices. When I go to my Wife's iPhone we are unable to select any D...
Plan Premium - Family Plan Country USA Device iPhone XS Operating System iOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to selec...
662 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 8Operating SystemLatest iOS My Question or Issuewhenever I pick a new playlist and then press "Shuffle Play" it'll play a random song from the playlist, then revert to playing songs of another album that aren't on t...
Plan Premium Country USA Device iPhone 8 Operating System Latest iOS My Question or Issue whenever I pick a new playlist and then press "Shuffle Play" it'll play a random song ...
1095 Views
0 replies
3 likes
PlanPremiumCountryAUS Devicejvc car bluetooth play and iphone XROperating Systemnewest IOS My Question or IssueHi guys,My old iphone connected to my cars JVC bluetooth player with a cable and would play with no problems. Got an android phone for a fe...
Plan Premium Country AUS Device jvc car bluetooth play and iphone XR Operating System newest IOS My Question or Issue Hi guys, My old iphone connected to my cars JVC bluetoo...
764 Views
0 replies
0 likes
Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic. The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen resolution with respect to previous devices, so the app ren...
Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic. The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen...
Regular
1858 Views
2 replies
1 likes
I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything. Am I missing something??PlanPremiumCountryUSA Device(iPhone 7My Question or IssueI'm not sure what happened, but now whe...
I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything. Am I missing something?? Plan Premium Country USA De...
Casual Listener
1094 Views
3 replies
1 likes
PlanPremiumCountryAustralia DeviceiPhone XOperating System My Question or IssueJust wondering if anyone has a fix for downloaded songs contantly being re-downloaded. I understand some playlists are updated and that makes sense. But i have multiple so...
Plan Premium Country Australia Device iPhone X Operating System My Question or Issue Just wondering if anyone has a fix for downloaded songs contantly being re-d...
Spotify Legend
7395 Views
9 replies
4 likes
DeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueGo to any artist’s page in the Spotify application. Scroll down on the page. While the page is still scrolling, tap the screen on the Popular section of the artists page to stop the scroll...
Device iPhone 8 Plus Operating System iOS 12 My Question or Issue Go to any artist’s page in the Spotify application. Scroll down on the page. While the page is...
656 Views
0 replies
2 likes
I'm concerned as to how many more songs I can download.
I'm concerned as to how many more songs I can download.
Composer
763 Views
2 replies
0 likes
iOS app; Premium plan, US-based user The "Edit" button that used to reside in the upper right corner of the Stations screen is gone. As of at least several days ago, it was there but no longer. Is there a different way to delete stations through the ...
iOS app; Premium plan, US-based user The "Edit" button that used to reside in the upper right corner of the Stations screen is gone. As of at least several days ago, it was there but no long...
Community Legend
1716 Views
1 replies
0 likes
Hey guys: So, who is this guy cuz he seems to be really cute lolYou can check him out on the Ad video which background music playing Young Hearts. BTW, if you know all those dancers dancing to this song, feel free type the names. Uh, I have problems ...
Hey guys: So, who is this guy cuz he seems to be really cute lol You can check him out on the Ad video which background music playing Young Hearts. BTW, if you know all those d...
891 Views
0 replies
1 likes
PlanPremiumCountry United States DeviceiPhone 7My Question or Issue This just happened today, I got into my car and found out that spodify still plays music while using CarPlay, but if you go onto the spodify app or on the now playing app on the CarP...
Plan Premium Country United States Device iPhone 7 My Question or Issue This just happened today, I got into my car and found out that spodify still plays music whi...
Community Legend
28247 Views
1 replies
2 likes
PlanFamily PremiumCountry UKDeviceiPhone 8, iPod touch Operating Systemios 12.1 My Question or Issue Sick and tired of this! For over a year I've had hundreds of local files greyed out. I own the files (generally downloaded from itunes or ripped from...
Plan Family Premium Country UK Device iPhone 8, iPod touch Operating System ios 12.1 My Question or Issue Sick and tired of this! For over a year I'...
Newbie
18662 Views
11 replies
2 likes
PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12 This issue has been persisting since my iPhone 6S on iOS 11, thought my new phone may fix it but still the same. If I use the equaliser with my AirPods then I’ll get heavy distortion on the ba...
Plan Premium Country UK Device iPhone X Operating System iOS 12 This issue has been persisting since my iPhone 6S on iOS 11, thought my new phone may fix it but still th...
972 Views
0 replies
0 likes
Plan: PremiumCountry: US Device: iPhone 7Operating System: iOS 11.0.2 My Question or Issue I just bought premium, and 2 major things immediately broke:* The landing page for Shazam navigation no longer offers the "Add to playlist" button (phone app)....
Plan: Premium Country: US Device: iPhone 7 Operating System: iOS 11.0.2 My Question or Issue I just bought premium, and 2 major things immediately broke: ...
Casual Listener
756 Views
2 replies
0 likes
PlanPremiumDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI’ve been experiencing this issue for a while now, and it has **bleep** me off so much, that I’ve decided to post here, to know if anyone has the same problem. Spotify ALWAYS for...
Plan Premium Device iPhone 6 Operating System iOS 12.1.3 My Question or Issue I’ve been experiencing this issue for a while now, and it has **bleep** me off so much, that I’ve decided ...
732 Views
0 replies
0 likes
Devicebroken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017, the problem shows up on all three devicesOperating System(iOS) Issuemy recently played keeps having random albums and artists that ive never even heard of o...
Device broken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017, the problem shows up on all three devices Operating System ...
Casual Listener
1043 Views
2 replies
1 likes
NEED HELP FROM A ROCKSTAR. Going to cancel my subscription if not resolved. When searching an artist and scrolling down and selecting “see all songs”, it used to play those songs in order. Now, after one song, it goes to the artist’s radio. Had I wan...
NEED HELP FROM A ROCKSTAR. Going to cancel my subscription if not resolved. When searching an artist and scrolling down and selecting “see all songs”, it used to play those songs in order. Now, after...
576 Views
0 replies
0 likes
(Iphone 10, US, Free plan, IOS? Not the most recent one)I am having an issue with keeping music playing on my iphone. When I go to browse other apps or put on the lock screen, the music will immedeatly stop playing and cannot be turned back on until ...
(Iphone 10, US, Free plan, IOS? Not the most recent one) I am having an issue with keeping music playing on my iphone. When I go to browse other apps or put on the lock screen, the mus...
Roadie
5362 Views
1 replies
0 likes
PlanPremiumCountry Device(IPad Mini)Operating System(iOS 9.3.5) My Question or IssueI just cleared my Ipad and in trying to re-download spotify, the app will not download because the IPad does not have IOS 10. This is the latest version for this IOS ...
Plan Premium Country Device (IPad Mini) Operating System (iOS 9.3.5) My Question or Issue I just cleared my Ipad and in trying to re-download spotify, the app will not downloa...
Community Legend
2469 Views
1 replies
0 likes
I have just gotten the Spotify Premium plan and would now like to transfer my music from Spotify (on my computer) to my ipod touch. The ipod is rather old so installing the app on it is not an option. I heard that there is a way to transfer (download...
I have just gotten the Spotify Premium plan and would now like to transfer my music from Spotify (on my computer) to my ipod touch. The ipod is rather old so installing the app on it is not an option...
Community Legend
1909 Views
1 replies
0 likes
