Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37125 Views
15 replies
36 likes

37125 Views
15 replies
36 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

almondmilk96
Casual Listener
Plan Premium Country United States Device iPhone 7 Operating System iOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery exce...
2018-10-12 11:07:22 PM
2018-10-20 1:20:17 AM
almondmilk96
Casual Listener
4811 Views
2 replies
1 likes

4811 Views
2 replies
1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

jessyabran
Newbie
Plan Premium Country Canada Device iPhone 6 Operating System 11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...
2018-10-19 12:16:32 AM
2018-10-20 1:07:34 AM
Loxer
Community Legend
3240 Views
1 replies
0 likes

3240 Views
1 replies
0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

Bugejo
Regular
Plan Premium Country Austria Device iPhone Xs Operating System iOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearrangi...
2018-10-19 1:15:58 PM
2018-10-20 1:05:33 AM
Loxer
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

jas_vermeulen
Newbie
Plan Premium Country the Netherlands Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...
2018-10-18 9:07:48 PM
2018-10-19 12:52:25 AM
Loxer
Community Legend
345 Views
2 replies
0 likes

345 Views
2 replies
0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

skylerheise
Newbie
Plan Student Premium Country USA Device iPhone SE Operating System iOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app wher...
2018-10-18 5:22:25 PM
2018-10-19 12:39:52 AM
Loxer
Community Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

After downloading the whole playlist to my phone, the playlist stops to update

Student PremiumCountry Hong KongIPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I assume that the playlist will update by Spinning Records. Is it normal or...

SlashFung
Newbie
Student Premium Country Hong Kong IPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I a...
2018-10-17 2:42:17 PM
2018-10-19 12:34:53 AM
Loxer
Community Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

Artist credits not working properly?

PlanPremiumCountryPolandDeviceiPad 9.7 2018Operating SystemiOS 12.1 My Question or IssueWhenever I attempt to access the artist credits, they don’t seem to work properly- they show up on screen for a split second before they disappear, so that I can’...

tureckisweter
Newbie
Plan Premium Country Poland Device iPad 9.7 2018 Operating System iOS 12.1 My Question or Issue Whenever I attempt to access the artist credits, they don’t seem to work properly- the...
2018-10-18 4:08:34 AM
2018-10-19 12:34:06 AM
Loxer
Community Legend
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

user-removed
Visitor
so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...
2018-10-16 10:26:25 PM
2018-10-19 12:24:57 AM
Loxer
Community Legend
389 Views
1 replies
0 likes
Help
Pls help

389 Views
1 replies
0 likes

repetition track all the time

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so many same song

627q
Newbie
It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so ma...
2018-10-17 6:48:04 AM
2018-10-19 12:23:52 AM
Loxer
Community Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Some offline downloaded songs randomly disappear

I PlanPremiumCountry UkDeviceiPhone X Operating System(iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded and saved for offline listening randomly disappear. Ive read a lot online and it’s not my ...

Justinseals
Regular
I Plan Premium Country Uk Device iPhone X Operating System (iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded...
2018-10-16 2:42:34 PM
2018-10-19 12:16:30 AM
Loxer
Community Legend
508 Views
1 replies
0 likes

508 Views
1 replies
0 likes

Solved!! Radio Stations consistently have the same songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change. Is this the expected behavior? With other services like Google Play Music, whenev...

phideaux
Regular
Plan Premium Country USA Device iPhone X Operating System iOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change...
2018-10-15 6:54:40 PM
2018-10-19 11:13:32 PM
phideaux
Regular
1776 Views
3 replies
1 likes

1776 Views
3 replies
1 likes

Sharing a Track artwork

iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell as the barcode. This has been dropped to just the barcode. Can I have the ...

lldaddycool
Newbie
iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell ...
2018-10-15 5:01:01 PM
2018-10-19 10:21:49 PM
Loxer
Community Legend
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

Albums partially downloaded for local files

PlanPremiumCountry USADeviceiPhone XSOperating System(iOS 12, Windows 10) My Question or IssueI'm trying to download some albums that are not on Spotify using local files however it says that the album is downloaded but only 2 songs show up when ther...

youngkhoa
Newbie
Plan Premium Country USA Device iPhone XS Operating System (iOS 12, Windows 10) My Question or Issue I'm trying to download some albums that are not on Spotify using local file...
2018-10-19 9:20:40 AM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Why do playlists privacy settings keep reverting back to public

PlanPremiumCountry New ZealandDeviceiPhone 7 PlusOperating SystemiOS 11.2.6 My Question or Issue Why do playlist privacy settings keep reverting back on their own? This is makes me feel like I’ve lost all privacy on Spotify. I’ve always had certain p...

krishna1
Newbie
...wn? This is makes me feel like I’ve lost all privacy on Spotify. I’ve always had certain playlists set to private (would say “make public” on iOS) , but suddenly I check and it says “make secret”!! When t...
2018-08-14 4:18:52 PM
2018-10-19 5:50:59 AM
user-removed
Not applicable
4458 Views
3 replies
0 likes
iOS
playlist privacy
Playlists
Privacy
Public
secret

4458 Views
3 replies
0 likes

Local Files from Macbook Pro not syncing to iPhone 8 Plus

I have Spotify Premium and I'm trying to sync my local files from my Macbook Pro to my iPhone 8 Plus. I am on the same wifi network and they are not syncing. I have created playlists on my laptop with these local files and when I open this playlist o...

Skawachi
Regular
I have Spotify Premium and I'm trying to sync my local files from my Macbook Pro to my iPhone 8 Plus. I am on the same wifi network and they are not syncing. I have created playlists ...
2018-09-29 7:52:32 AM
2018-10-18 9:19:25 PM
Skawachi
Regular
2069 Views
5 replies
0 likes

2069 Views
5 replies
0 likes

Playlist don't continue

PlanPremiumCountryAustria DeviceiPhone 5SOperating SystemiOS 12 My Question or Issue I'm using Spotify on my Mac at Work and in the evening on my iPhone. I start listening a Playlist in the evening, stop it, when i'm go to sleep and on the next eveni...

Drake_87
Casual Listener
Plan Premium Country Austria Device iPhone 5S Operating System iOS 12 My Question or Issue I'm using Spotify on my Mac at Work and in the evening on my iPhone. I star...
2018-10-11 1:53:38 PM
2018-10-17 8:25:47 PM
toledomarcela
Newbie
729 Views
3 replies
0 likes

729 Views
3 replies
0 likes

Music playing problem

Plan PremiumCountry TexasDeviceIphone xOperating System(iOS 12) Why when i play song on my playlists it plays fine but when i look up an artist it only plays that one song and when i click on the next button it comes back to the same song im order to...

Jesusalvarado21
Casual Listener
Plan Premium Country Texas Device Iphone x Operating System (iOS 12) Why when i play song on my playlists it plays fine but when i look up an artist it only plays that one...
2018-10-13 11:27:47 AM
2018-10-17 1:10:53 PM
Jesusalvarado21
Casual Listener
522 Views
2 replies
1 likes

522 Views
2 replies
1 likes

Solved!!Superuser Contribution Continue playing playlist when finished on Spotify Connect speaker

PlanPremium DeviceiPhone8, Libratone Zipp Mini speaker My Question or IssueI've made a playlist. When the playlist is finished it doesn't automatically continue playing similar songs. I found out this is because I always play via an external speaker ...

Sire105
Casual Listener
Plan Premium Device iPhone8, Libratone Zipp Mini speaker My Question or Issue I've made a playlist. When the playlist is finished it doesn't automatically continue playing ...
2018-10-10 8:54:54 AM
2018-10-17 9:34:04 AM
Jemi
Spotify Legend
3437 Views
3 replies
0 likes
iOS

3437 Views
3 replies
0 likes

Playlist tracks don't appear on iOS app

PlanPremiumCountryUSE Device(iPhone XS, Macbook early 2015)Operating System(iOS 12) My Question or Issue So, a few days ago I found that all my playlists had disappeared. Some new ones were added with names and tracks that I've ever heard of. I was w...

andyzimney
Casual Listener
Plan Premium Country USE Device (iPhone XS, Macbook early 2015) Operating System (iOS 12) My Question or Issue So, a few days ago I found that all my playlists ha...
2018-10-09 4:56:27 AM
2018-10-17 3:35:47 AM
andyzimney
Casual Listener
642 Views
2 replies
0 likes

642 Views
2 replies
0 likes

Unavailable songs' copies won't download

PlanPremiumCountryNetherlands DeviceiPhone 7+Operating SystemiOS 12 My Question or IssueWhen a song is unavailable in your country, but you have bought a copy of it elsewhere (because of this...), Spotify won't allow you to download the local file to...

Cybr
Newbie
Plan Premium Country Netherlands Device iPhone 7+ Operating System iOS 12 My Question or Issue When a song is unavailable in your country, but you have bought a copy of it el...
2018-10-16 9:21:56 PM
468 Views
0 replies
0 likes
iOS
unavailable

468 Views
0 replies
0 likes

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