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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237871 Views

27 replies

5 likes

  • 237871 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119098 Views

117 replies

13 likes

Other
  • 119098 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2711 Views

0 replies

0 likes

iOS
  • 2711 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305601 Views

62 replies

16 likes

  • 305601 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130920 Views

19 replies

38 likes

  • 130920 Views
  • 19 replies
  • 38 likes

desde que tengo spotify en alexa se apaga y se enciende solo

PlanPremiumCountry SpainDeviceIpad alexa My Question or Issue Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al rato de estar escuchando música se apaga solo. Pero eso no es lo peor, si no que des...

Newbie

Plan Premium Country  Spain Device Ipad alexa   My Question or Issue  Desde hace unas semanas tengo spotify pri conectado a Alexa a través del ipad y no se por qué motivo al ra...

1007 Views

0 replies

0 likes

Alexa
  • 1007 Views
  • 0 replies
  • 0 likes

[Carplay] Sorting Options for Album List and other Lists

Problem:Currently it's not possible to decide how Albums (and other lists) are sorted in Spotify's Carplay App. This is not convenient, because especially for Albums the users usually do not know the Album's title but rather the Artist's title. It wo...

Newbie

Problem: Currently it's not possible to decide how Albums (and other lists) are sorted in Spotify's Carplay App. This is not convenient, because especially for Albums the users usually do not know t...

bevick

Casual Listener

5566 Views

4 replies

28 likes

  • 5566 Views
  • 4 replies
  • 28 likes

musica bloqueada

Fui adicionar uma musica que gostei a playlist e acabei bloqueando essa música sem querer. Como faço para desbloquear essa música e poder ouvi-la novamente?

Newbie

Fui adicionar uma musica que gostei a playlist e acabei bloqueando essa música sem querer. Como faço para desbloquear essa música e poder ouvi-la novamente?

Bittencourt

Spotify Star

10020 Views

2 replies

0 likes

  • 10020 Views
  • 2 replies
  • 0 likes

What does this mean and how do I fix it

What does this mean? How do I fix it?FYI: I know German so don‘t translate it.iPhone 7 IOS 12Premium

Regular

       What does this mean? How do I fix it? FYI: I know German so don‘t translate it. iPhone 7  IOS 12 Premium

Loxer

Community Legend

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app crashes every time I try to play any song

PlanPremiumCountry USDevice(iPhone X)Operating System(iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and then a minute later crashes. This is a new issue.

Casual Listener

Plan Premium Country  US Device (iPhone X) Operating System (iOS 12.1.2)   My Question or Issue  Starting this morning, every time I try to play any song, the app freezes and...

JirinPanthosa

Casual Listener

1753 Views

2 replies

0 likes

  • 1753 Views
  • 2 replies
  • 0 likes

Artist playlists no longer visible on iOS app

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12 My Question or IssueI used to be able to access playlists uploaded by artists on the iOS app. The playlists are available because I can access them on the desktop version of Spotify.

Newbie

  Plan Premium Country UK    Device iPhone 7 Operating System iOS 12  My Question or Issue I used to be able to access playlists uploaded by artists on the iOS app. The...

Loxer

Community Legend

778 Views

1 replies

0 likes

Artists Favorites
Playlists
  • 778 Views
  • 1 replies
  • 0 likes

Solved!! Can't swipe to queue songs when visiting artist profile

PlanPremiumCountrySweden DeviceiPhone XOperating SystemiOS 12.1.2Spotify version8.4.89 My Question or IssueI can't swipe to add songs to the queue when I'm visiting an artist's profile. What can be the problem? I can swipe to queue songs in playlists...

Casual Listener

Plan Premium Country Sweden  Device iPhone X Operating System iOS 12.1.2 Spotify version 8.4.89   My Question or Issue I can't swipe to add songs to the queue when I'm visi...

Loxer

Community Legend

1718 Views

1 replies

1 likes

Queue bug
swipe to queue
  • 1718 Views
  • 1 replies
  • 1 likes

IOS: Unable to swipe to queue on artist page

I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family PremiumCountry: USA Device: iPhone X 12.1.2

Newbie

I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs)   Plan: Family Premium Cou...

Loxer

Community Legend

785 Views

1 replies

2 likes

  • 785 Views
  • 1 replies
  • 2 likes

Disliking songs on radios

PlanPremiumCountry: US DeviceIPhone 6SOperating SystemIOS 12.1.2 My Question or Issue:When listening to a radio for a playlist, I would dislike a song and it would not only dislike that song but the next song as well before I could hear it. This happ...

Newbie

Plan Premium Country: US   Device IPhone 6S Operating System IOS 12.1.2     My Question or Issue: When listening to a radio for a playlist, I would dislike a song and it wou...

Loxer

Community Legend

1116 Views

2 replies

1 likes

  • 1116 Views
  • 2 replies
  • 1 likes

last update

some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles was a lot quicker, now i always have to tap "see discograph...

Newbie

some problems since the last update (everyone has these) :   - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles...

Maxim

Spotify Star

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Airpods music quality

PlanPremiumCountry Czech RepublicDeviceIphone 7s+Operating Systemlatest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem is recognizable only on airpods(when i play the song on speakers, its ok.). So the pr...

Newbie

Plan Premium Country  Czech Republic Device Iphone 7s+ Operating System latest ios   My Question or Issue  Hi. I have a problem with my spotify app on my iphone. This problem...

Loxer

Community Legend

6385 Views

1 replies

5 likes

  • 6385 Views
  • 1 replies
  • 5 likes

Spotify iOS keeps "forgetting" where I left off in playlists when returning to the app after awhile

PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It used to be in iOS 11 or before that I'd be able to leave Spotify, use other apps or do o...

Newbie

Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.0.1   My Question or Issue  Ever since I've upgraded to iOS 12, I've noticed a very annoying bug.  It u...

amgmamgma

Regular

2169 Views

3 replies

5 likes

  • 2169 Views
  • 3 replies
  • 5 likes

Spotify for ios 6 has made me insane

PlanPremiumCountry USADeviceiPod touch (also MacBook Pro, iPhone 6SE)Operating SystemiOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I first got Spotify, I used it with both my iPod touch and my MacBook Pro. I was making playlists on t...

Gig Goer

Plan Premium Country  USA Device iPod touch  (also MacBook Pro, iPhone 6SE) Operating System iOS 6 (also OS X El Capitan, iOS 12)   My Question or Issue   When I f...

mudbucker

Gig Goer

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

Solved!! Make possible to delete a song from all playlist at once

My Question or Issue:Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added it to. iTunes differentiated between "delete from playlist"...

Casual Listener

My Question or Issue: Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added i...

Loxer

Community Legend

812 Views

1 replies

0 likes

Playlist Idea
  • 812 Views
  • 1 replies
  • 0 likes

Switches to "New Rap 2019" playlist mid-song

DeviceiPhone 8Operating SystemiOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/cleared my queue, but this still occurs. How can I stop this from happeni...

Newbie

Device iPhone 8 Operating System iOS 12   My Question or Issue  My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/...

Loxer

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Spotify on Ipod Touch 2nd Gen

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...

Newbie

I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...

Billy-J

Spotify Star

3620 Views

1 replies

1 likes

Help
  • 3620 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't log onto my spotify iPhone app

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?

Casual Listener

I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...

meahtenoha

Spotify

431800 Views

206 replies

44 likes

  • 431800 Views
  • 206 replies
  • 44 likes

Superuser Contribution How do i get random music to start playing and changing my music this is annoying me

why does my music randomly start changing to random music i do not listen to fix this s*** now

Casual Listener

why does my music randomly start changing to random music i do not listen to fix this s*** now  

Peter

Spotify Legend

2428 Views

5 replies

0 likes

  • 2428 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't reinstall Spotify Premium after uninstalling

We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...

Casual Listener

  We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...

Daisy

Spotify Legend

3612 Views

4 replies

0 likes

  • 3612 Views
  • 4 replies
  • 0 likes

Recent app changes

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...

Newbie

I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed?   the artist stations I have been following and personalizing have been converted into s...

scottman74

Casual Listener

1790 Views

5 replies

3 likes

  • 1790 Views
  • 5 replies
  • 3 likes