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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29892 Views

40 replies

9 likes

  • 29892 Views
  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94463 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

973 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293596 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123620 Views

19 replies

38 likes

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  • 19 replies
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Can’t Find How Many Songs I’ve Favorited by Artists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry United StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I used to be able to find out how many songs ...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country  United States Device iPhone 7 Operating System ...

Loxer

Community Legend

646 Views

1 replies

0 likes

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  • 1 replies
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Featured tab missing

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

Casual Listener

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....

420 Views

0 replies

0 likes

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Shuffle and Repeat Does NOT play full playlist

Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before offering helpful suggestions, I have attempted the following:-Logging...

Casual Listener

  Hello,   I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before o...

rpenn

Gig Goer

1275 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Custom Playlist Cover Images

A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone and desktop Spotify clients. However, when I shared ...

Newbie

A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone a...

breaksocialclub

Newbie

1563 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution [Web Player] How do you disable it?

When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...

Casual Listener

  When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...

Peter

Spotify Legend

8815 Views

3 replies

0 likes

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  • 3 replies
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Playlist length time??

PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...

Newbie

Plan Free Country  USA Device (iPhone 😎   My Question or Issue  Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...

5617 Views

0 replies

7 likes

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  • 7 likes

Leverage Sonos Premium Spotify for cell phone?

PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?

Newbie

Plan Free/Premium       My Question or Issue  I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible? 

341 Views

0 replies

0 likes

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Certain music appears on other devices but not on my iphone

PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...

Casual Listener

  Plan Premium   Device iPhone 7+ Operating System iOS 10   My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...

katiek_

Composer

629 Views

1 replies

0 likes

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  • 1 replies
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Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

Casual Listener

Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...

Brunelicia

Community Legend

864 Views

1 replies

0 likes

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  • 1 replies
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Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

Newbie

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...

533 Views

0 replies

0 likes

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Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

Visitor

Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...

624 Views

0 replies

0 likes

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Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

Newbie

Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...

Daisy

Spotify Legend

1596 Views

1 replies

0 likes

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  • 1 replies
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playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

Casual Listener

Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...

TOTOBravoGames

Casual Listener

601 Views

2 replies

0 likes

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  • 2 replies
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Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

Casual Listener

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...

blaalb

Casual Listener

1192 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

Casual Listener

Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...

fweaky

Casual Listener

1888 Views

2 replies

0 likes

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  • 2 replies
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Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

Newbie

PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...

Loxer

Community Legend

483 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hmm No Internet Connection

PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...

Newbie

Premium Country Australia   Device iPhone 10s,  Operating System iOS 12.1.12 My Question or Issue  When I try to open my Spotify app, it says ' Hmm no internet connectection' ...

Loxer

Community Legend

1556 Views

1 replies

0 likes

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  • 1 replies
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Huge battery drain, iPhone 8, iOS12

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...

Regular

Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2)   My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...

still_joe

Regular

2286 Views

2 replies

2 likes

  • 2286 Views
  • 2 replies
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Solved!! Missing Recently Played Artists and follow buttons on radio stations

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on their profiles so I'm wondering if this is a issue fo...

Newbie

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on th...

rpenn

Gig Goer

1913 Views

1 replies

0 likes

  • 1913 Views
  • 1 replies
  • 0 likes