Spotify not playing on iOS devices (as well as desktop). Help needed.

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Spotify not playing on iOS devices (as well as desktop). Help needed.

kiddingguy
Regular

 

Since this week I am unable to stream my Spotify Premium to my Sonos Play:5.

I have tried using an different devices running iOS (lastest phones and tablet). All not working.

 

However, I am able to play from the Spotify app via AirPlay to the Sonos.
Also, from within the Sonos app (Spotify connected) is it possible to stream to the Play:5

I also cannot connect on Windows 10 (regular Spotify app, not from Windows Store) to Sonos.

 

Is this a new Spotify policy not to stream directly from the Spotify app to the Sonos Play:5 ? Or via the good ol' Windows app? Or is this some kind of bug in the latest app/connecting devices issue?

2 Replies

Re: Spotify not playing on iOS devices (as well as desktop). Help needed.

Rock Star 15
Rock Star 15

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 15
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Re: Spotify not playing on iOS devices (as well as desktop). Help needed.

kiddingguy
Regular

Yes. I have reinstalled the app on my iOS device (phone), restarted the device and downloaded the Spotify app again. No success.

 

I have version 8.4.89.675 on iOS

On desktop version 1.0.96.181.gf6bc1b6b

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