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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

  • Music Fan
  • Echo_The_Cute_Wolf
  • Roadie
  • 56678 Views
  • 989 replies
  • 363 likes
  • iOS
  • 56678 Views
  • 989 replies
  • 363 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397252 Views
  • 879 replies
  • 326 likes
  • 397252 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78528 Views
  • 124 replies
  • 32 likes
  • 78528 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17929 Views
  • 8 replies
  • 0 likes
  • 17929 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution no radio option on my ios

hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find that option on my ios app (its not showing when i clic...

  • Casual Listener
  • hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find tha...
  • JoeyBon
  • Casual Listener
  • 19078 Views
  • 64 replies
  • 19 likes
  • 19078 Views
  • 64 replies
  • 19 likes

Reverse sort order on recently added albums

Hello all,this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty.Now on to my problem:On iOS I can't find a way to reverse the sort order on the recently added albums. On Android you have ...

  • Casual Listener
  • Hello all, this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty. Now on to my problem: On iOS I can't find a way to reverse the sort...
  • FreeBird123
  • Casual Listener
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Spotify blocks every output sound from other apps when playback is stopped on bluetooth

DeviceMacbook Pro Mid 2015Operating SystemMacOs High Sierra 10.13.4 My Question or IssueWhen I'm connected to my speaker through bluetooth and I stop the current playback in Spotify the output sound of every other app is muted. But if let the playbac...

  • Newbie
  • Device Macbook Pro Mid 2015 Operating System MacOs High Sierra 10.13.4   My Question or Issue When I'm connected to my speaker through bluetooth and I stop the current playback i...
  • 1097 Views
  • 0 replies
  • 12 likes
  • 1097 Views
  • 0 replies
  • 12 likes

Spotify Equaliser BADLY Broken on iPhone

Any update on this issue? (from Ongoing Issues) I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. I dropped off the previous thread because you kept wasting my time...

  • Casual Listener
  • Any update on this issue? (from Ongoing Issues)   I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Playlist maker name visual glitch

PlanPremiumCountry UKDeviceiPod touch 6th genOperating SystemiOS 11.4My Question or IssueWhile downloading a playlist the artist name in the info screen continually expanded (see video)

  • Newbie
  • Plan Premium Country  UK Device iPod touch 6th gen Operating System iOS 11.4 My Question or Issue While downloading a playlist the artist name in the info screen continually expanded (s...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

New "Video Cover" Function

Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was the full music video but also its awsome when my iP...

  • Regular
  • Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was ...
  • Fidde_
  • Newbie
  • 23408 Views
  • 6 replies
  • 4 likes
  • App
    iOS
    iphone
  • 23408 Views
  • 6 replies
  • 4 likes

Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

99B64513-B8F7-461B-9970-7D2E70EE0376.png
  • Casual Listener
  • Plan Premium Country  USA - WA - Seattle Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Constantly music stops playing entirely when playing back from top ...
  • Luke
  • Spotify Star
  • 6554 Views
  • 3 replies
  • 4 likes
  • iOS
    location
    Playback Failed
    Premium
    video
  • 6554 Views
  • 3 replies
  • 4 likes

Certain songs in playlist not playing

Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here. My fiancé has a spotify premium family account and added me as one of the users. We both found a playlist “I love my 90’s hip-hop” and have been playing ...

  • Newbie
  • Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here.    My fiancé has a spotify premium family account and added me as one of the users. We bot...
  • LukasRocks1021
  • Music Fan
  • 866 Views
  • 1 replies
  • 0 likes
  • 866 Views
  • 1 replies
  • 0 likes

My iphone app doesnt log in

PlanPremeiumDeviceiphone8Operating SystemiOS 11.3.1My Question or IssueWhen I write the log in information it says “We’re currently experiencing problems.please try again later.”It has been like this for two days

  • Newbie
  • Plan Premeium Device iphone8 Operating System iOS 11.3.1 My Question or Issue When I write the log in information it says “We’re currently experiencing problems.please try again later.” It ha...
  • 327 Views
  • 0 replies
  • 0 likes
  • 327 Views
  • 0 replies
  • 0 likes

Spotify skips first second of every second song when using chromecast

PlanPremiumCountryNetherlandsDeviceIphone5se, Google Cast (1.21.75965)Operating SystemIOS11.4, windows 10 My IssueI've bought a NAD amplifier with integrated google chromecast a couple of months ago. I use Google Home. It worked flawlessly for some t...

  • Newbie
  • Plan Premium Country Netherlands Device Iphone5se, Google Cast (1.21.75965) Operating System IOS11.4, windows 10   My Issue I've bought a NAD amplifier with integrated google chromecas...
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Not able to activate Hulu

Plan: Premium + Student Country: United States Device:(iPhone Operating System:(iOS 11.3) My Question or Issue: I am on premium subscription for students. I am able to use spotify; however, I am not able to activate Hulu; in fact I don't see that "Ac...

  • Newbie
  •   Plan:   Premium + Student   Country:   United States   Device: (iPhone 😎   Operating System: (iOS 11.3)   My Question or Issue:   I am on...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Music Plays During Voice Search (Bluetooth issue)

I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo perfectly. When I press Spotify voice search button, t...

  • Newbie
  • I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo per...
  • 865 Views
  • 0 replies
  • 3 likes
  • 865 Views
  • 0 replies
  • 3 likes

Spotify App Update with Streamlined Tab?

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or IssueOn May 27 I received an email from Spotify telling me to try out the new Spotify app. The email featured a streamlined tab interface as well as stremlined search (pics a...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue On May 27 I received an email from Spotify telling me to try out the new Spotify app.&nb...
  • 496 Views
  • 0 replies
  • 0 likes
  • Spotify App
    Update
  • 496 Views
  • 0 replies
  • 0 likes

Playlist author grey bar expanding

The bar under the author of a playlist expands on a certain time interval PlanPremiumCountryHong Kong DeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue

  • Casual Listener
  • The bar under the author of a playlist expands on a certain time interval   Plan Premium Country Hong Kong  Device iPhone 6s Operating System iOS 11.4   My Question or Issue...
  • Bananakyun
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Music Shuffling Issue

PlanFree My Question or IssueFor some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio, giving me the option to like or dislike a track. My queue is ...

  • Newbie
  • Plan Free  My Question or Issue For some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio,...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Using Spotify on Bluetooth car radio - Iphone

Hi, I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been working has changed, even after I have plugged it out. Now w...

  • Newbie
  • Hi,   I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been ...
  • tonyl0ng
  • Casual Listener
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

How to save a song with the new update

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it

  • Newbie
  • I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it 
  • Maxim
  • Spotify Star
  • 7415 Views
  • 1 replies
  • 2 likes
  • 7415 Views
  • 1 replies
  • 2 likes

Shuffle play is playing the same loop of songs

PlanFreeCountry USADeviceiPhone 7Operating SystemIOS 10 My Question or Issue Every time I press shuffle play on any of my playlists, it plays the same loop of songs. I'll play a playlist and then a couple hours later shuffle play the same playlist an...

  • Newbie
  • Plan Free Country  USA Device iPhone 7 Operating System IOS 10   My Question or Issue  Every time I press shuffle play on any of my playlists, it plays the same loop of songs...
  • rwc1987
  • Casual Listener
  • 1067 Views
  • 1 replies
  • 1 likes
  • 1067 Views
  • 1 replies
  • 1 likes

Shuffle all music on iOS is only playing songs from select few albums

Premium PlanUS iphone 6 iOS 11.3.1 I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I go to library/songs/shuffle play, it only plays from a select number of albums or artists. (I can't tell w...

  • Casual Listener
  •   Premium Plan US     iphone 6   iOS 11.3.1   I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I ...
  • 328 Views
  • 0 replies
  • 0 likes
  • 328 Views
  • 0 replies
  • 0 likes