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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43890 Views

44 replies

10 likes

  • 43890 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109425 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302015 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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Question about new release section.

So I always enjoy looking at the new release category to just check out new artists and see what’s new out there, it’s been a way for me to find new stuff that I wouldn’t necessarily think to look up. The problem is now the new release section is cat...

Newbie

So I always enjoy looking at the new release category to just check out new artists and see what’s new out there, it’s been a way for me to find new stuff that I wouldn’t necessarily think to look up...

vuz0

Newbie

644 Views

1 replies

1 likes

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Spotify crashes after pressing song

PlanPremiumCountry USADevice(iPhone 6s)Operating System(iOS 12.1.3)Every time I try to play a song my spotify freezes and then crashes. I had this issue before when pausing songs but the new update fixed, but now I can't play anything. I deleted and ...

Newbie

  Plan Premium Country  USA Device (iPhone 6s) Operating System (iOS 12.1.3) Every time I try to play a song my spotify freezes and then crashes. I had this issue before when ...

Jkaiden1554

Newbie

928 Views

1 replies

0 likes

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I disliked a song on radio, and now it won’t let me even play the song outside of it...

So I was going through radio, and this song I was really jamming to came on, so I grabbed my phone to pick it up and click “like” on it, and I actually did! But I did something weird with my hand and pressed dislike right after that, and it went away...

Newbie

So I was going through radio, and this song I was really jamming to came on, so I grabbed my phone to pick it up and click “like” on it, and I actually did! But I did something weird with my hand and...

680 Views

0 replies

0 likes

dislike
Liked from Radio
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Local Files Won't Sync to my iPhone

PlanPremiumCountry USADeviceiPhone Xs MaxOperating SystemiOS 12.1.3 My Question or Issue I have been trying to get a local file that I got onto my computer to sync over to my iPhone but nothing has worked. I have gone through the given steps:Connect ...

Newbie

Plan Premium Country  USA Device iPhone Xs Max Operating System iOS 12.1.3   My Question or Issue  I have been trying to get a local file that I got onto my computer to sync ...

487 Views

0 replies

0 likes

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songs not playing in their entirety plus russian dance music interrupting my playlists

Lately when I try to listen to a playlist (mine or a spotify playlist) through Apple PLay on my IPhone 7 +, IOS 12.1.2 in my car, the songs change after 60 seconds and within 3 minutes, Russian dance songs start playing. I've tried deleting the songs...

Newbie

Lately when I try to listen to a playlist (mine or a spotify playlist) through Apple PLay on my IPhone 7 +, IOS 12.1.2 in my car, the songs change after 60 seconds and within 3 minutes, Russian dance...

Bittencourt

Spotify Star

1014 Views

1 replies

0 likes

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  • 1 replies
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NEW MUSIC FOR ME

PlanPremiumCountry USADevice(iPhone 7)Operating System(iOS 10) My Question or Issue What happened to the New Music For Me on the homepage? Also, please let us customize our homepages! What a complete cluttered mess spotify has become!

Newbie

Plan Premium Country  USA Device (iPhone 7) Operating System (iOS 10)   My Question or Issue  What happened to the New Music For Me on the homepage? Also, please let us custo...

Bittencourt

Spotify Star

449 Views

1 replies

0 likes

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  • 1 replies
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My Connecting To Devices Isn’t Working

My phone plays music perfectly but when ever I try to play it on my PlayStation or My Fire Tv it pauses right as I hit play It won’t play at all it pauses every second and then 30 seconds later it crashesPlanFreeCountry USADevice(iPhone XS)

Visitor

My phone plays music perfectly but when ever I try to play it on my PlayStation or My Fire Tv it pauses right as I hit play It won’t play at all it pauses every second and then 30 seconds later it cr...

423 Views

0 replies

0 likes

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Superuser Contribution How come I cannot see my queue?

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12My Question or IssueWith the new update I can no longer view my queue. I have tried finding it through multiple locations. Also the repeat button is no longer easily accessible. Why did that c...

Casual Listener

 Plan Premium Country USA  Device iPhone 7 Operating System iOS 12 My Question or Issue With the new update I can no longer view my queue. I have tried finding it through multiple ...

MattSuda

Spotify Star

8365 Views

4 replies

1 likes

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  • 4 replies
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Can't download the Spotify app

I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more. I have run update on my Ipad 3 times (it takes for ever) and each time I am told I am up to ...

Newbie

I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more.  I have run update on my Ipad 3 time...

Loxer

Community Legend

836 Views

1 replies

0 likes

Help
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Solved!! iPhone vs MacPro

Have used Spotify on my MacPro for a long time. I got a new iphone 6s and spent an obscene amount of time getting it set up, finding playlists, etc. The phone is using the same account as on the laptop, with all the playlists loaded. Songs play fine ...

Casual Listener

Have used Spotify on my MacPro for a long time. I got a new iphone 6s and spent an obscene amount of time getting it set up, finding playlists, etc. The phone is using the same account as on the lapt...

Loxer

Community Legend

807 Views

1 replies

0 likes

Songs cut off on iPhone
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I want quick access to the artist's albums when I open an artist in my artists list

PlanPremiumOperating SystemiOS & Android My Question or Issue I want quick access to the artist's albums when I open an artist in my artists list - skip the intermediate "artist landing page" that one contains the top tracks. Why would any sane perso...

Regular

Plan Premium Operating System iOS & Android   My Question or Issue  I want quick access to the artist's albums when I open an artist in my artists list - skip the intermediate "ar...

Brunelicia

Community Legend

525 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify App. Storage

PlanPremiumCountry PhilippinesDevice(iPhone 6, iPad mini 4)Operating SystemiOS 12.1.1-iPad mini 4iOS 12.1.2-iPhone 6 My Question or Issue:In my Spotify app. I went to check out my spotify storage in both of my devices and it seems that this one calle...

Casual Listener

Plan Premium Country  Philippines Device (iPhone 6, iPad mini 4) Operating System iOS 12.1.1 -iPad mini 4 iOS 12.1.2 -iPhone 6   My Question or Issue: In my Spotify app. I went...

Nielben

Casual Listener

23109 Views

2 replies

0 likes

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  • 2 replies
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Why was the radio function removed from the IOS App?

PlanPremiumCountryUSA DeviceiPhoneOperating System(iOS 10) My Question or Issue Last year, the radio function on the app for IOS disappeared, I guess with an update. However, now all I have are playlists, which songs can't be thumbed up or down, ther...

Casual Listener

Plan Premium Country USA  Device iPhone Operating System (iOS 10)   My Question or Issue  Last year, the radio function on the app for IOS disappeared, I guess with an update...

Daiclanshire

Casual Listener

1125 Views

2 replies

2 likes

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  • 2 replies
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Bug report => playlist start from the first song and do not finish playlist on chromecast

PlanPremiumDevice(iPhone 7My Question or Issue Bug report => playlist start from the first song and do not finish playlist on chromecast

Newbie

  Plan Premium Device (iPhone 7 My Question or Issue  Bug report => playlist start from the first song and do not finish playlist on chromecast 

348 Views

0 replies

0 likes

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Solved!! What Happened

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out. PlanPremiumCountry USA DeviceiPad Operating System(iOS 12

Casual Listener

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out.  Plan Premium Country  USA&nbs...

MadSoupChef

Casual Listener

7381 Views

3 replies

10 likes

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  • 3 replies
  • 10 likes

iOS Homepage update issue

Hi all,For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, removed/re-installed the app, logged out, re-logged in a...

Newbie

Hi all, For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, rem...

424 Views

0 replies

0 likes

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Solved!! No repeat button

PremiumUSiPhone X Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button.

Newbie

Premium US iPhone X   Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button. 

MattSuda

Spotify Star

18516 Views

4 replies

6 likes

  • 18516 Views
  • 4 replies
  • 6 likes

Radio Heart button adds song to library instead of just adding the song to liked from radio

PlanPremiumCountry USADeviceiPhone 8 My Question or IssueI am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I want it to do but then it says “saved to your library” which I do not want it to do....

Newbie

  Plan Premium Country  USA Device iPhone 8   My Question or Issue I am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
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Solved!! Can't Search For My Own Playlists in Main Search Bar

I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take too long to find it somewhere in the side panel. Now the o...

Music Fan

  I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take...

Loxer

Community Legend

1606 Views

2 replies

0 likes

Premium
Search
  • 1606 Views
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Artists bio/about removed

PlanPremiumCountryUk/France DeviceiPhone SE Ver 10.3 My Question or Issue Hi, I can't find Spotify artists bio which would allow me to see about the band, the band members, also to see other bands the members were in and the bands history.Could someo...

Casual Listener

Plan Premium Country Uk/France   Device iPhone SE Ver 10.3     My Question or Issue  Hi, I can't find Spotify artists bio which would allow me to see about the band, the...

Loxer

Community Legend

1165 Views

1 replies

1 likes

  • 1165 Views
  • 1 replies
  • 1 likes