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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47342 Views
  • 15 replies
  • 36 likes
  • 47342 Views
  • 15 replies
  • 36 likes

Solved!!Superuser Contribution Recently played playlists contain one song

PlanPremiumDeviceiPhone XSOperating SystemiOS 12.1 My Question or IssueCertain playlists/albums in recently played only show one song instead of the whole playlist. It also isn't always a song i've listened to. Is there any fix for this?

  • Casual Listener
  • Plan Premium Device iPhone XS Operating System iOS 12.1   My Question or Issue Certain playlists/albums in recently played only show one song instead of the whole playlist. It also isn't...
  • Amcio
  • Casual Listener
  • 1831 Views
  • 5 replies
  • 0 likes
  • 1831 Views
  • 5 replies
  • 0 likes

Why are some musics and album can be found in the PC version but not the mobile apps?

PlanFreeCountry Hong KongDeviceiPhone 6s Operating SystemiOS 12 My Question or Issue Some music like the old songs of Mayday before 2003 are able to be found in desktop version of spotify but not in my iPhone playlist.

  • Newbie
  • Plan Free Country  Hong Kong Device iPhone 6s  Operating System iOS 12   My Question or Issue  Some music like the old songs of Mayday before 2003 are able to be found i...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

How to make Spotify continue playing in Honda odyssey

Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integration. When I would play Spotify, then turn the car o...

  • Casual Listener
  • Hey guys, first post here! I've been using premium Spotify for a few years and it's been amazing. In my last car, I had a pioneer head unit that I had my iPod touch connected to via USB/iPod integrat...
  • PigeonXtreme
  • Composer
  • 3134 Views
  • 3 replies
  • 0 likes
  • 3134 Views
  • 3 replies
  • 0 likes

iPad/iPhone device finding

PlanPremiumCountryUK DeviceiPhone 5S, iPad 4th GebOperating SystemiOS 10 My Question or IssueRecently, my iPad 'More Devices' seems to have been disabled and I cannot locate all the Apple TVs and Spotify Connect devices on my network, only the same 2...

  • Newbie
  • Plan Premium Country UK  Device iPhone 5S, iPad 4th Geb Operating System iOS 10  My Question or Issue Recently, my iPad 'More Devices' seems to have been disabled and I cannot loca...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to jump to another track

Premium user here. What just changed with Spotify? My laptop is logged into my Spotify account and so is my iPhone. The laptop plays the music through my home system and I control it via the Spotify app on my phone. This has worked perfectly for year...

  • Casual Listener
  • Premium user here.   What just changed with Spotify?    My laptop is logged into my Spotify account and so is my iPhone.  The laptop plays the music through my home system and...
  • Peter
  • Spotify Legend
  • 522 Views
  • 5 replies
  • 0 likes
  • 522 Views
  • 5 replies
  • 0 likes

Superuser Contribution Guest mode

I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking through all your playlists and songs. A guest mode ...

  • Newbie
  • I think it would be awesome for a guest mode feature to be on spotify. Sometimes it gets annoying how when someone wants to play a song in spotify and you give then your phone and they start looking ...
  • Daisy
  • Spotify Legend
  • 17846 Views
  • 1 replies
  • 10 likes
  • 17846 Views
  • 1 replies
  • 10 likes

Empty Playlists

PlanPremiumCountryUK DeviceiPhone XROperating System(iOS) My Question or Issue Hi, I've recently changed over my Apple handset from an iPhone 8 to an iphone XR. After signing back in to Spotify (on my new handset), I can see that I have all my playli...

  • Casual Listener
  •   Plan Premium Country UK   Device iPhone XR Operating System (iOS)   My Question or Issue   Hi,   I've recently changed over my Apple handset from an iPhone 8...
  • rstuart_86
  • Casual Listener
  • 866 Views
  • 2 replies
  • 0 likes
  • 866 Views
  • 2 replies
  • 0 likes

Podcast not playing

PlanPremiumCountry United States DeviceiPhone 7Operating SystemiOS My Question or Issue When clicking on the Spitting chiclets podcast, it always pops up that an error has occurred. Trying to listen

  • Newbie
  • Plan Premium Country  United States  Device iPhone 7 Operating System iOS    My Question or Issue  When clicking on the Spitting chiclets podcast, it always pops up...
  • 398 Views
  • 0 replies
  • 1 likes
  • 398 Views
  • 0 replies
  • 1 likes

foutmelding 408

Help!Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de landen opties. Iemand enig idee wat ik nu kan doen? Thanks!

  • Newbie
  •    Help! Ik kan niet meer inloggen op mijn spotify op mijn mobiel. Hij staat nog ingesteld op Nederland en zou hem moeten over zetten op Bonaire. Dit land kan ik niet aanklikken bij de la...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Spotify gear s3 remote mode choose songs

PlanPremiumCountryUSA Devices7 edge and gear s3Operating Systemnougat My Question or IssueI just recently solved an issue with the remote feature with spotify on gear s3 not working which was fixed by downgrading spotify version on my phone. however,...

  • Newbie
  • Plan Premium Country USA  Device s7 edge and gear s3 Operating System nougat   My Question or Issue I just recently solved an issue with the remote feature with spotify on gear ...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Music is playing alone and switch automatically

Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1 Hello guys, When I start my spotify app, I always have a message about a web player using my account and I can see some music from artists I don't know have being playe...

  • Newbie
  • Plan : Premium / Country : FR / Device : Iphone 7 / Operating System : iOS 11.4.1    Hello guys,    When I start my spotify app, I...
  • 816 Views
  • 0 replies
  • 5 likes
  • 816 Views
  • 0 replies
  • 5 likes

Desing problem

PlanPremiumCountry FranceDeviceiPhone XOperating SystemiOS My Question or IssueGood evening,I would like to know why I do not have the new application desing and the old one. And how can I have it?Thank you

  • Newbie
  • Plan Premium Country  France Device iPhone X Operating System iOS    My Question or Issue Good evening, I would like to know why I do not have the new application desing and...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

iOS Battery Life and 320Kbps Audio

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12 My Question or Issue I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6S, iPhone X, iPhone XS) and have finally gotten the app to consume a normal percentage...

  • Newbie
  • Plan Premium Country  USA Device iPhone XS Operating System iOS 12   My Question or Issue  I've dealt with excessive battery drain across 4 iOS devices (iPad Mini 3, iPhone 6...
  • 961 Views
  • 0 replies
  • 1 likes
  • battery drain
    iOS
    music quality
  • 961 Views
  • 0 replies
  • 1 likes

Huge issue with shuffle play. Spotify please fix it soon!

My Question or IssueSpotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time. To be more precise; when I'm listening to my playlist in shuffle mode and delete the curren...

  • Regular
  •     My Question or Issue Spotify, you have huge bug in your apps (at least the iOS apps, maybe also windows and android?). Shuffle mode does not work at this time.  To be more prec...
  • 427 Views
  • 0 replies
  • 2 likes
  • 427 Views
  • 0 replies
  • 2 likes

Playing a new song with at least a song in queue bug

PlanFree/PremiumCountry ItalyDeviceiPhone 6sOperating SystemiOS 9.3.4 My Question or Issue I just discovered that i can use my phone as a remote to play spotify music from my PC. All functions are fluid except when you play a new song ( i mean select...

  • Casual Listener
  •   Plan Free/Premium Country  Italy Device iPhone 6s Operating System iOS 9.3.4   My Question or Issue  I just discovered that i can use my phone as a remote to play spo...
  • dekomori
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Grayed out songs that are still available on spotify

PlanPremiumCountryUS My Question or Issue Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on the list. When I opened the playlist, however, almost every one of the son...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue  Today I tried to open and play my christmas playlist that has slowly been growing over the last 4 years or so. There are ~75 songs on t...
  • ZevSupport
  • Regular
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Google Assistant on iOS: “Sorry, I can’t play music on Spotify yet”

PlanPremium Device(iPhone 8+, iPad 9)Operating System(iOS 12) Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but in the background? I’ve been trying to get it to work with my Bose QC35ii hea...

  • Newbie
  • Plan Premium   Device (iPhone 8+, iPad 9) Operating System (iOS 12)   Is it normal for Google Assistant to say “Sorry, I can’t play music on Spotify yet,” when the app is open, but ...
  • ZevSupport
  • Regular
  • 1004 Views
  • 1 replies
  • 0 likes
  • 1004 Views
  • 1 replies
  • 0 likes

Shuffle play not working

When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recently; before it shuffled ALL of the songs without a ...

  • Newbie
  • When I go to my playlist of over 1000 songs, then shuffle them, it consistently only plays within the first 50. All of the rest of my songs aren’t even in the queue. This only started happening recen...
  • yourbigbonez
  • Casual Listener
  • 1298 Views
  • 2 replies
  • 6 likes
  • Download mode doesn't work
    Download Playlists
    download queue
    queue
    queue error
    Queue of Playlists
    Shuffle Algorithm
    shuffle all
    shuffle error
    Shuffle Function
    shuffle issue
    Shuffle not working
    Shuffle play
    Shuffle Playlist
  • 1298 Views
  • 2 replies
  • 6 likes

Is it possible to stop Spotify from raising my volume?

PlanPremiumCountryUSA DeviceiPhone XOperating SystemiOS12 My Question or IssueI'm always either playing music on my phone or my laptop, and I like that I'm able to switch between them effortlessly. However, whenever I switch from my phone to my lapto...

  • Newbie
  • Plan Premium Country USA   Device iPhone X Operating System iOS12   My Question or Issue I'm always either playing music on my phone or my laptop, and I like that I'm able to swi...
  • Loxer
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

User Experience Woes in iOS app (November 2018 – current)

I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spotify on their phones – even though they have and use...

  • Regular
  • I'm struggling to understand how to properly use your updated ios app. I'm stuck spending my holidays teaching my grandparents how to use Windows 10, and I can't even start to imagine them using Spot...
  • Loxer
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes