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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137947 Views
  • 503 replies
  • 108 likes
  • 137947 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96913 Views
  • 19 replies
  • 38 likes
  • 96913 Views
  • 19 replies
  • 38 likes

Stutter in Now Playing screen

PlanPremiumCountry USADeviceiPhone XSOperating SystemiOS 12.1.2Spotify app version 8.4.85.963 My Question or Issue:On the Now Playing screen there is a stutter when I bring it up and it is very annoying. I’ve tried signing out and deleting the app tw...

  • Regular
  •   Plan Premium Country  USA Device iPhone XS Operating System iOS 12.1.2 Spotify app version  8.4.85.963   My Question or Issue: On the Now Playing screen there is a ...
  • castaneda6367
  • Regular
  • 988 Views
  • 4 replies
  • 0 likes
  • 988 Views
  • 4 replies
  • 0 likes

Error 126 iPhone

I cannot login on my iPhone to Spotify. I use FaceBook to login and have tried several solutions I've seen on this board but keep getting either no response from the app (when I put in my email and password) or I get the same error 126 when I go thro...

  • Casual Listener
  • I cannot login on my iPhone to Spotify.  I use FaceBook to login and have tried several solutions I've seen on this board but keep getting either no response from the app (when I put in my email...
  • Loxer
  • Community Legend
  • 5018 Views
  • 3 replies
  • 0 likes
  • 5018 Views
  • 3 replies
  • 0 likes

Muziek stopt even aan het einde van ieder nummer

Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help.PlanPremiumland- nederlandApparaat Besturingssysteem Mijn vraag of probleemBij het afspelen van een afspeellijst, stopt de muziek heel even aan h...

  • Newbie
  • Geen van de onderstaande informatie is vereist. Hoe meer u ons verstrekt, des te graag het helpt en help. Plan Premium land-  nederland Apparaat   Besturingssysteem   Mijn vra...
  • djansen1987
  • Casual Listener
  • 927 Views
  • 1 replies
  • 1 likes
  • 927 Views
  • 1 replies
  • 1 likes

Music constantly interrupted

PlanPremiumCountrySwitzerland Device(iPhone 7) My Question:my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next titel after 1:30-2 mins. I emptied the cache, have fully loaded wifi, everything ...

  • Newbie
  • Plan Premium Country Switzerland  Device (iPhone 7)   My Question: my Music is constantly being interrupted when listening to artist radio or albums. It keeps switching to next tite...
  • Loxer
  • Community Legend
  • 1026 Views
  • 1 replies
  • 0 likes
  • 1026 Views
  • 1 replies
  • 0 likes

Can’t Find How Many Songs I’ve Favorited by Artists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry United StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue I used to be able to find out how many songs ...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country  United States Device iPhone 7 Operating System ...
  • Loxer
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Featured tab missing

I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features. Only their albums, singles, and playlists. PlanPre...

  • Casual Listener
  • I used to be able to go to an artists page and see the songs they are featured one with the featured tab. Now it’s gone on their page with the recent update and now I can’t see any of their features....
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Shuffle and Repeat Does NOT play full playlist

Hello, I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before offering helpful suggestions, I have attempted the following:-Logging...

  • Casual Listener
  •   Hello,   I have been having this issue for awhile now where I have a playlist of x number of songs, but only the same 50 or so are played when I have it on shuffle and repeat. Before o...
  • rpenn
  • Gig Goer
  • 1074 Views
  • 2 replies
  • 2 likes
  • 1074 Views
  • 2 replies
  • 2 likes

Custom Playlist Cover Images

A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone and desktop Spotify clients. However, when I shared ...

  • Newbie
  • A few weeks ago I decided to update a few of my playlists by making personalized covers for them from pictures I personally took. I changed them and it works great. The images updated on both phone a...
  • breaksocialclub
  • Newbie
  • 1385 Views
  • 2 replies
  • 0 likes
  • 1385 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Web Player] How do you disable it?

When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ then I try to play music, and songs will skip tracks after f...

  • Casual Listener
  •   When I’m playing music on Spotify, all of sudden, it will just automatically switch to “Web Player” which I have never used, then play music on its own. I switch to my phone on ‘My Devices’ t...
  • Peter
  • Spotify Legend
  • 8548 Views
  • 3 replies
  • 0 likes
  • 8548 Views
  • 3 replies
  • 0 likes

Playlist length time??

PlanFreeCountry USADevice(iPhone My Question or Issue Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t switch to playlist radio and play inappropriate songs in my store. Someone help plea...

  • Newbie
  • Plan Free Country  USA Device (iPhone 😎   My Question or Issue  Where is the playlist time length?! I use Spotify for work and need the playlist to last 10 hours so it doesn’t...
  • 5517 Views
  • 0 replies
  • 7 likes
  • 5517 Views
  • 0 replies
  • 7 likes

Leverage Sonos Premium Spotify for cell phone?

PlanFree/Premium My Question or Issue I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible?

  • Newbie
  • Plan Free/Premium       My Question or Issue  I have a Premium Spotify acct via Sonos. I want to use that premium acct on my mobile device. Possible? 
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Certain music appears on other devices but not on my iphone

PlanPremium DeviceiPhone 7+Operating SystemiOS 10 My IssueOne of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(everybody else's spotify and my laptop included)except my own phone. Initially, I thought ...

  • Casual Listener
  •   Plan Premium   Device iPhone 7+ Operating System iOS 10   My Issue One of the albums from the artist Jesse McCartney (Departure:Recharged) appears on every other device(eve...
  • katiek_
  • Composer
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

  • Casual Listener
  • Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...
  • Brunelicia
  • Community Legend
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

  • Newbie
  • I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

  • Visitor
  • Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...
  • 550 Views
  • 0 replies
  • 0 likes
  • 550 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

  • Newbie
  • Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...
  • Daisy
  • Spotify Legend
  • 1398 Views
  • 1 replies
  • 0 likes
  • 1398 Views
  • 1 replies
  • 0 likes

playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

  • Casual Listener
  • Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...
  • TOTOBravoGames
  • Casual Listener
  • 487 Views
  • 2 replies
  • 0 likes
  • 487 Views
  • 2 replies
  • 0 likes

Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

  • Casual Listener
  • Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...
  • blaalb
  • Casual Listener
  • 947 Views
  • 4 replies
  • 0 likes
  • 947 Views
  • 4 replies
  • 0 likes

No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

  • Casual Listener
  • Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...
  • fweaky
  • Casual Listener
  • 1757 Views
  • 2 replies
  • 0 likes
  • 1757 Views
  • 2 replies
  • 0 likes

Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

  • Newbie
  • PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...
  • Loxer
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes