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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

  • 30765 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
  • 95489 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

  • 293906 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

  • 123833 Views
  • 19 replies
  • 38 likes

Solved!! Adding all playlist songs to library

PlanPremiumCountryCanada DeviceiPhone 8 +Operating SystemiOS 12.1.3 My Question or Issue Is there an easier and quicker way to add playlist songs to my library? Instead of going through the songs one by one and adding them

Regular

  Plan Premium Country Canada   Device iPhone 8 + Operating System iOS 12.1.3   My Question or Issue  Is there an easier and quicker way to add playlist songs to my li...

Loxer

Community Legend

24829 Views

1 replies

0 likes

  • 24829 Views
  • 1 replies
  • 0 likes

App stops working is music isn’t paused in the app

Hi. My music will be working fine until a video starts playing an another app, or if I get a phone call, or if I press pause on my headphones but not in the app itself. After any of those happen, my music will refuse to play and my app will freeze an...

Newbie

Hi. My music will be working fine until a video starts playing an another app, or if I get a phone call, or if I press pause on my headphones but not in the app itself. After any of those happen, my ...

Loxer

Community Legend

894 Views

2 replies

1 likes

  • 894 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing, acts is if all my songs are unplayable and doesn’t let me exit the app.

I am using the Spotify app on my IPhone 7 Plus running IOS 12.1.2 update. I have been having a problem with the app since about New Years where I am listening to music and when I go to skip the song I’m listening to, it stops playing, the screen remo...

Newbie

I am using the Spotify app on my IPhone 7 Plus running IOS 12.1.2 update. I have been having a problem with the app since about New Years where I am listening to music and when I go to skip the song ...

Guido

Spotify Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Album/EP/Single Release Date Information Missing

PlanPremiumCountryUSA DeviceiPhone 7+Operating SystemiOS 12.1.2 Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ... in the upper left-hand corner doesn't give any addtional info. The option tap on ...

Casual Listener

Plan Premium Country USA  Device iPhone 7+ Operating System iOS 12.1.2   Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ....

brymaj

Casual Listener

968 Views

2 replies

0 likes

artists
Release date
Release Notes
Swipe
  • 968 Views
  • 2 replies
  • 0 likes

Problems on iPhone when switch bluetooth devices or answer a call - crashes

PlanPremiumCountryUK Device(iPhone 7)Operating System(iOS 12.1.3) My Question or Issue Hello, for quite sometime I've been having issues with the Spofity app crashing each time I'm conneted to a Bluetooth speaker or headphones and disconnect them the...

Newbie

Plan Premium Country UK   Device (iPhone 7) Operating System (iOS 12.1.3)   My Question or Issue   Hello, for quite sometime I've been having issues with the Spofity app cr...

Loxer

Community Legend

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes

Solved!! App crashes and sound problems on iphone

PlanPremiumCountryFranceDeviceiPhone 6s PlusOperating System(iOS 12.1) My Question or IssueHello everyone, is anybody having a crash problem when listening to spotify, and then go to any other app’s sound and then going back to spotify and no more so...

Casual Listener

Plan Premium Country France Device iPhone 6s Plus Operating System (iOS 12.1)   My Question or Issue Hello everyone, is anybody having a crash problem when listening to spotify, a...

Loxer

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Spotify has become frequently unusable in the past week

PlanPremiumCountryScotlandDeviceiPad ProOperating SystemiOS 12 My Question or IssueFrequent issues trying to get Spotify tracks to start playing, stop playing and being informed there is no internet connection when there is

Casual Listener

Plan Premium Country Scotland Device iPad Pro Operating System iOS 12   My Question or Issue Frequent issues trying to get Spotify tracks to start playing, stop playing and being infor...

herr_clack

Newbie

921 Views

4 replies

2 likes

  • 921 Views
  • 4 replies
  • 2 likes

Spotify Gesten

PlanPremiumCountry GermanyDeviceIphone SEOperating SystemiOs 12.1.3 My Question or Issue Was ist mit der Funktion passiert, mit der man Titel mit einem "Nach-Rechts-Wischen" in die Warteschlagen einfügen kann? Dies ist seit kurzem nur noch möglich we...

Casual Listener

  Plan Premium Country  Germany Device Iphone SE Operating System iOs 12.1.3   My Question or Issue  Was ist mit der Funktion passiert, mit der man Titel mit einem "Nac...

1016 Views

0 replies

0 likes

  • 1016 Views
  • 0 replies
  • 0 likes

Pausing with bleutooth headphones freezes spotify

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play music again. Have never had this problem before. A...

Casual Listener

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play...

Loxer

Community Legend

689 Views

1 replies

1 likes

  • 689 Views
  • 1 replies
  • 1 likes

Genre radio stations missing on ipad

I am using an ipad with iOS 12.1. 3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz an...

Casual Listener

  I am using an ipad with iOS 12.1. 3. Since last Saturday none  of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Solved!! New Release Lightning Bolt Gone

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS. It was great cause it showed the new releases in greater detail than in the release radar. Instead of a list of songs it showed if there was ...

Newbie

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS.  It was great cause it showed the new releases in greater detail than in the release...

GeorgeFall

Newbie

4751 Views

4 replies

5 likes

new release
  • 4751 Views
  • 4 replies
  • 5 likes

Cannot play downloaded albums

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Family Premium subscription. As soon as I loged into my new accou...

Casual Listener

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one.   I was and am still in a Famil...

Loxer

Community Legend

1422 Views

3 replies

0 likes

  • 1422 Views
  • 3 replies
  • 0 likes

“Go To Album” missing in Top 5 Tracks

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue

Roadie

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update.      Plan Premium Country USA   Device (iPhon...

Loxer

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Weard Problem !

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.

Newbie

Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 12.1.3   My Question or Issue  I have a problem with my crazy app. Application crashes when i am stop ...

Loxer

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Spotify freezes when I pause while out of the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...

Loxer

Community Legend

1100 Views

2 replies

3 likes

  • 1100 Views
  • 2 replies
  • 3 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

Newbie

Plan Family Premium Country  Brazil Operating System (iOS 12.1.2 / Windows 10)   My Question or Issue Random artists are being added to my list everyday I have to go into each one a...

Loxer

Community Legend

630 Views

1 replies

0 likes

Bug bluetooth windows
Bug iOS
Bug iPhone
Other
Student
  • 630 Views
  • 1 replies
  • 0 likes

“Because you listened too” section

Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...

Newbie

Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...

Loxer

Community Legend

1102 Views

1 replies

0 likes

  • 1102 Views
  • 1 replies
  • 0 likes

App keeps logging me out.

PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...

Newbie

  Plan Premium Country  Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue  Every time I leave the app it logs me out. When I open the app again it says...

Loxer

Community Legend

940 Views

1 replies

0 likes

  • 940 Views
  • 1 replies
  • 0 likes

Some songs sync/download offline, but other's don't. WHY!?!

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...

Music Fan

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...

486 Views

0 replies

0 likes

Syncing Local FIles
  • 486 Views
  • 0 replies
  • 0 likes