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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27653 Views
  • 13 replies
  • 33 likes
  • 27653 Views
  • 13 replies
  • 33 likes

New radio function Spotify don’t working.

The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.

  • Visitor
  • The new radio function on the search tab isn’t working. I try to touch the radio play button but nothing happens with genre radio.   
  • user-removed
  • Not applicable
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t play podcasts suddenly.

It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made. Clean restart done on my phone. Reinstalled spotify and cleaned cashe. Yes my volume is up. iPhone 5 version iOS 12.0...

  • Newbie
  • It was playing fine the other day at but when I select my podcast the play button is un paused but no progress in the track is made.    Clean restart done on my phone.  Reinstalled ...
  • Peter
  • Spotify Legend
  • 1368 Views
  • 1 replies
  • 1 likes
  • 1368 Views
  • 1 replies
  • 1 likes

Sharing songs to IG stories - just opens up log in page?

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12.0.1 My Question or IssueWhen I try to share a song to my instagram stories, it opens the instagram log in page (depsiteme being logged into my account on my phone already) and then after I lo...

  • Casual Listener
  •   Plan Premium Country USA   Device iPhone 6 Operating System iOS 12.0.1   My Question or Issue When I try to share a song to my instagram stories, it opens the instagram l...
  • SCAL86
  • Casual Listener
  • 773 Views
  • 5 replies
  • 2 likes
  • 773 Views
  • 5 replies
  • 2 likes

Will play every artist but one on iPhone 6a

Iphone 6spremium trial (basically signed up and didn’t even realize there was a free trial at first) issue: I can download any album or play any artist and listen offline/online except for one: artist: mike stud when downloaded it has the green box w...

  • Visitor
  • Iphone 6s premium trial (basically signed up and didn’t even realize there was a free trial at first)   issue: I can download any album or play any artist and listen offline/online except for...
  • user-removed
  • Not applicable
  • 438 Views
  • 4 replies
  • 0 likes
  • 438 Views
  • 4 replies
  • 0 likes

Solved!! No Radio or Browse Bar Shown on Premium

PlanPremiumCountry TurkeyDevice(iPhone SE, iPad Pro 9.7)Operating System(iOS 12.0.1) My Question or Issue My browse and radio tabs are missing even though I’m a premium user. I’ve read that those features are disabled for free users but like I’ve sai...

  • Newbie
  •   Plan Premium Country  Turkey Device (iPhone SE, iPad Pro 9.7) Operating System (iOS 12.0.1)   My Question or Issue  My browse and radio tabs are missing even though I...
  • Keanu_C
  • Community Legend
  • 610 Views
  • 1 replies
  • 0 likes
  • premium tabs
  • 610 Views
  • 1 replies
  • 0 likes

Some songs don’t reproduce in my iPhone

PlanpremiunCOLOMBIA Device(iPhone 8Operating SystemIos 10 My Question or Issue Some songs in my Spotify are not Reproducing. They look like it had been downloaded in my iPhone. This is in online mode

  • Casual Listener
  • Plan premiun COLOMBIA    Device (iPhone 8 Operating System Ios 10   My Question or Issue  Some songs in my Spotify are not Reproducing.  They look like it had been ...
  • Loxer
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Remove Downloaded Song From Device

PlanPremium Device(iPhone 6)Operating System(iOS 12) My Question or Issue Hello, I am new to Spotify and was wondering if anyone knew how to remove a single downloaded song from iPhone device to free up space but not remove it from a playlist? Thanks

  • Casual Listener
  •   Plan Premium   Device (iPhone 6) Operating System (iOS 12)   My Question or Issue  Hello,    I am new to Spotify and was wondering if anyone knew how to re...
  • Loxer
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Spotify Queue

So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bottom, I have an image attached lol. Even though it is...

5D982BD6-1F78-43AF-8A3F-8E6190F40071.jpeg
  • Newbie
  • So I’m having this issue on my 6th gen ipad with queues. When I queue songs, the last song i queued will go invisible and I can’t see it and sometimes when i move it, it will just go back to the bott...
  • Loxer
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Certain playlists won't sync when adding new songs

PlanPremiumCountryNorwayDevice iPhone 6sOperating SystemiOS 12.0.1 My Question or Issue Hi, I am having trouble with playlists that will not sync, this happens regularly to certain playlists. I add songs, but they do not show up in the lists. Sometim...

  • Newbie
  • Plan Premium Country Norway Device  iPhone 6s Operating System iOS 12.0.1  My Question or Issue  Hi,   I am having trouble with playlists that will not sync, this happe...
  • 289 Views
  • 0 replies
  • 1 likes
  • 289 Views
  • 0 replies
  • 1 likes

Some songs don’t reproduce in my iphone

premiumFree/PremiumCOLOMBIA iphone 8ios10 My Question or Issue I can’t hear certain songs in mode online, it don’t reproduce in my iPhone

  • Casual Listener
  • premium Free/Premium COLOMBIA   iphone 8 ios10   My Question or Issue  I can’t hear certain songs in mode online, it don’t reproduce in my iPhone 
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Play na música importada passa pra frente

PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as importei para o Spotify e consigo ouvir normalmente, porém ao pausar a música e retoma...

  • Visitor
  • Plan Premium Country  Brasil Device iPhone 6S Operating System iOS 12   My Question or Issue  Eu importei algumas músicas do computador para o iPhone via iTunes, então eu as ...
  • 415 Views
  • 0 replies
  • 0 likes
  • 415 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Family

I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?

  • Casual Listener
  • I was just wondering, with a Spotify family plan can the users on the plan listen to different music at the same time while on wifi?
  • Maxim
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Spotify won’t update to new premium version

PlanFree/PremiumCountry DeviceiPhone 8+Operating SystemiOS 12.0.1 The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?

  • Newbie
  • Plan Free/Premium Country   Device iPhone 8+ Operating System iOS 12.0.1   The new update for premium users just dropped but my Spotify hasn’t updated yet. Any ideas?  
  • Maxim
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Can’t link Spotify to Instagram Stories

Plan : PremiumDevice : Iphone 6s (iOS 12)country / Malaysia Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logged back in, I can’t even share my Spotify song. Please help this

  • Casual Listener
  • Plan : Premium Device : Iphone 6s (iOS 12) country / Malaysia   Why can’t I share my Spotify to Instagram Story? Whenever I do that they’ll direct me to my logged out Instagram. after I logg...
  • ElsaNatalia16
  • Casual Listener
  • 1251 Views
  • 4 replies
  • 5 likes
  • 1251 Views
  • 4 replies
  • 5 likes

Endless artist radio doesn’t work do every artist

For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.

5FA16107-29EB-48A1-9049-16FD68C1DC07.jpeg
  • Roadie
  • For some artists I see the artist radio option but cannot click on it. Why not? See attached picture.  
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Problem to share music on Instagram stories from Spotify

My Question or Issue I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appear to me the pic on the attachment...

  • Newbie
  •     My Question or Issue  I tried to share my music from Spotify to my Instagram stories but there is a bug ... can you help me? After I click on share to your Instagram story, appe...
  • Jose_M
  • Spotify Star
  • 967 Views
  • 1 replies
  • 5 likes
  • Premium
  • 967 Views
  • 1 replies
  • 5 likes

Instagram Stories

Wondering if anyone else has this problem. Using an iPhone 6 with latest software. Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to the song and click ‘share’ and select ‘Instagram stories’,...

  • Newbie
  • Wondering if anyone else has this problem. Using an iPhone 6 with latest software.  Trying to share a song from Spotify to Instagram Stories. I am logged into Instagram, but every time I go to ...
  • Loxer
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • Instagram
    sharing
  • 532 Views
  • 1 replies
  • 0 likes

I cant play a certain song on my phone

PlanPremiumCountry United StatesDeviceiPhone SEOperating SystemiOS 12 My Question or Issue I’m having trouble playing a certain song on spotify. I can do anything on it (such as saving it to a playlist or viewing album etc), but i cant play the song....

  • Casual Listener
  • Plan Premium Country  United States Device iPhone SE Operating System iOS 12   My Question or Issue  I’m having trouble playing a certain song on spotify. I can do anything o...
  • Billy-J
  • Spotify Star
  • 510 Views
  • 3 replies
  • 0 likes
  • 510 Views
  • 3 replies
  • 0 likes

Volume Normalization not working properly

Plan Premium/FamilyCountry ARDevice iPhone XOperating System iOS 12.0.1I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio were several songs from different artists are played and I need to adjust the...

  • Newbie
  • Plan Premium/Family Country AR Device iPhone X Operating System iOS 12.0.1 I've noticed that the volume normalization is not working as expected mainly when I'm playing a Radio wer...
  • h-550kvzn_fmo
  • Newbie
  • 980 Views
  • 1 replies
  • 3 likes
  • 980 Views
  • 1 replies
  • 3 likes

Endless artist radio - new update

Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can scroll to the end. For example, search “Taylor swif...

  • Casual Listener
  • Is it just me, or is this new update with “endless artist radio” a bit misleading? It’s really just a playlist with around 3 hours of music that updates “from time to time”.. it’s not endless, I can ...
  • Npostman
  • Roadie
  • 1526 Views
  • 2 replies
  • 0 likes
  • 1526 Views
  • 2 replies
  • 0 likes