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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137446 Views
  • 503 replies
  • 108 likes
  • 137446 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96294 Views
  • 19 replies
  • 38 likes
  • 96294 Views
  • 19 replies
  • 38 likes

lost song and auto correcting search

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the name of the song, "Chai" I dont know the artist and it ...

  • Newbie
  • So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the...
  • user-removed
  • Not applicable
  • 622 Views
  • 1 replies
  • 0 likes
  • 622 Views
  • 1 replies
  • 0 likes

Issues with queue when using bluetooth

PlanFree/PremiumCountry USADeviceiPhoneOperating SystemiOS My Question or Issue I use bluetooth to play music in my mazda but I have been experiencing issues with shuffling and reordering tracks. Usually I can go to my queue and reorder or remove son...

  • Visitor
  • Plan Free/Premium Country  USA Device iPhone Operating System iOS   My Question or Issue   I use bluetooth to play music in my mazda but I have been experiencing issues with...
  • 708 Views
  • 0 replies
  • 1 likes
  • 708 Views
  • 0 replies
  • 1 likes

How do I know what I have download? (premium user)

PlanPremiumCountry UKDeviceiphone 6Operating Systemios 11 My Question or Issue Hi all, hope you are well. I have downloaded some music back in the days but I cannot remember what. Can you please let me know which is the procedure to find it? Best

  • Newbie
  • Plan Premium Country  UK Device iphone 6 Operating System ios 11   My Question or Issue  Hi all, hope you are well. I have downloaded some music back in the days but I cannot...
  • user-removed
  • Not applicable
  • 597 Views
  • 1 replies
  • 0 likes
  • 597 Views
  • 1 replies
  • 0 likes

[Amazon Echo Dot] 2nd iPhone in household unable to see Echo Dot in Devices

PlanPremium - Family PlanCountryUSA DeviceiPhone XSOperating SystemiOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to select the Dots in the devices. When I go to my Wife's iPhone we are unable to select any D...

  • Newbie
  • Plan Premium - Family Plan Country USA  Device iPhone XS Operating System iOS 12  My Question or Issue   I have a few Echo Dots setup in my house. My account is able to selec...
  • 546 Views
  • 0 replies
  • 0 likes
  • 546 Views
  • 0 replies
  • 0 likes

"Shuffle Play" a playlist plays one song, then plays songs from another album

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemLatest iOS My Question or Issuewhenever I pick a new playlist and then press "Shuffle Play" it'll play a random song from the playlist, then revert to playing songs of another album that aren't on t...

  • Casual Listener
  • Plan Premium Country USA  Device iPhone 8 Operating System Latest iOS   My Question or Issue whenever I pick a new playlist and then press "Shuffle Play" it'll play a random song ...
  • 978 Views
  • 0 replies
  • 3 likes
  • 978 Views
  • 0 replies
  • 3 likes

JVC Car bluetooth player and iphone not playing spotify longer than few seconds

PlanPremiumCountryAUS Devicejvc car bluetooth play and iphone XROperating Systemnewest IOS My Question or IssueHi guys,My old iphone connected to my cars JVC bluetooth player with a cable and would play with no problems. Got an android phone for a fe...

  • Newbie
  • Plan Premium Country AUS   Device jvc car bluetooth play and iphone XR Operating System newest IOS   My Question or Issue Hi guys, My old iphone connected to my cars JVC bluetoo...
  • 659 Views
  • 0 replies
  • 0 likes
  • 659 Views
  • 0 replies
  • 0 likes

App not using native resolution on XS Max and XR

Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic. The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen resolution with respect to previous devices, so the app ren...

  • Regular
  • Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic.   The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen...
  • voskot
  • Regular
  • 1592 Views
  • 2 replies
  • 1 likes
  • optimisation
    resolution
    scaling
    XR
    XS Max
  • 1592 Views
  • 2 replies
  • 1 likes

Cannot Add or Delete Stations on iPhone

I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything. Am I missing something??PlanPremiumCountryUSA Device(iPhone 7My Question or IssueI'm not sure what happened, but now whe...

  • Casual Listener
  • I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything.  Am I missing something?? Plan Premium Country USA  De...
  • cathycb
  • Casual Listener
  • 863 Views
  • 3 replies
  • 1 likes
  • 863 Views
  • 3 replies
  • 1 likes

Superuser Contribution Downloaded songs needing 're-downloading'

PlanPremiumCountryAustralia DeviceiPhone XOperating System My Question or IssueJust wondering if anyone has a fix for downloaded songs contantly being re-downloaded. I understand some playlists are updated and that makes sense. But i have multiple so...

  • Casual Listener
  •   Plan Premium Country Australia  Device iPhone X Operating System     My Question or Issue Just wondering if anyone has a fix for downloaded songs contantly being re-d...
  • Daisy
  • Spotify Legend
  • 5711 Views
  • 9 replies
  • 3 likes
  • 5711 Views
  • 9 replies
  • 3 likes

Scrolling Selects Artist’s Popular Tracks

DeviceiPhone 8 PlusOperating SystemiOS 12 My Question or IssueGo to any artist’s page in the Spotify application. Scroll down on the page. While the page is still scrolling, tap the screen on the Popular section of the artists page to stop the scroll...

  • Regular
  •   Device iPhone 8 Plus Operating System iOS 12   My Question or Issue Go to any artist’s page in the Spotify application.   Scroll down on the page.   While the page is...
  • 536 Views
  • 0 replies
  • 2 likes
  • 536 Views
  • 0 replies
  • 2 likes

iPhone storage issue

 I'm concerned as to how many more songs I can download. 

  • Newbie
  •   I'm concerned as to how many more songs I can download. 
  • katiek_
  • Composer
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
  • 0 likes

Edit Button In Stations is Gone

iOS app; Premium plan, US-based user The "Edit" button that used to reside in the upper right corner of the Stations screen is gone. As of at least several days ago, it was there but no longer. Is there a different way to delete stations through the ...

  • Newbie
  • iOS app; Premium plan, US-based user   The "Edit" button that used to reside in the upper right corner of the Stations screen is gone. As of at least several days ago, it was there but no long...
  • Loxer
  • Community Legend
  • 1529 Views
  • 1 replies
  • 0 likes
  • 1529 Views
  • 1 replies
  • 0 likes

[Ads] Young Hearts Ads Video Dancer

Hey guys: So, who is this guy cuz he seems to be really cute lolYou can check him out on the Ad video which background music playing Young Hearts. BTW, if you know all those dancers dancing to this song, feel free type the names. Uh, I have problems ...

  • Casual Listener
  •   Hey guys:  So, who is this guy cuz he seems to be really cute lol You can check him out on the Ad video which background music playing Young Hearts.  BTW, if you know all those d...
  • 807 Views
  • 0 replies
  • 1 likes
  • 807 Views
  • 0 replies
  • 1 likes

[CarPlay] Spotify black screen

PlanPremiumCountry United States DeviceiPhone 7My Question or Issue This just happened today, I got into my car and found out that spodify still plays music while using CarPlay, but if you go onto the spodify app or on the now playing app on the CarP...

  • Newbie
  •   Plan Premium Country  United States  Device iPhone 7 My Question or Issue   This just happened today, I got into my car and found out that spodify still plays music whi...
  • Keanu_C
  • Community Legend
  • 27885 Views
  • 1 replies
  • 2 likes
  • 27885 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution local files not downloading to ipod/iphone.

PlanFamily PremiumCountry UKDeviceiPhone 8, iPod touch Operating Systemios 12.1 My Question or Issue Sick and tired of this! For over a year I've had hundreds of local files greyed out. I own the files (generally downloaded from itunes or ripped from...

  • Casual Listener
  •   Plan Family Premium Country  UK Device iPhone 8, iPod touch   Operating System ios 12.1   My Question or Issue  Sick and tired of this!  For over a year I'...
  • halo2masterq
  • Newbie
  • 17413 Views
  • 11 replies
  • 2 likes
  • 17413 Views
  • 11 replies
  • 2 likes

Bluetooth + equaliser not working

PlanPremiumCountry UKDeviceiPhone XOperating SystemiOS 12 This issue has been persisting since my iPhone 6S on iOS 11, thought my new phone may fix it but still the same. If I use the equaliser with my AirPods then I’ll get heavy distortion on the ba...

  • Newbie
  •   Plan Premium Country  UK Device iPhone X Operating System iOS 12   This issue has been persisting since my iPhone 6S on iOS 11, thought my new phone may fix it but still th...
  • 832 Views
  • 0 replies
  • 0 likes
  • 832 Views
  • 0 replies
  • 0 likes

Problems with iPhone app after buying Premium

Plan: PremiumCountry: US Device: iPhone 7Operating System: iOS 11.0.2 My Question or Issue I just bought premium, and 2 major things immediately broke:* The landing page for Shazam navigation no longer offers the "Add to playlist" button (phone app)....

  • Casual Listener
  • Plan: Premium Country: US   Device: iPhone 7 Operating System: iOS 11.0.2   My Question or Issue   I just bought premium, and 2 major things immediately broke: ...
  • orbfish
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • 633 Views
  • 2 replies
  • 0 likes

Spotify CONSTANTLY forgetting songs

PlanPremiumDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI’ve been experiencing this issue for a while now, and it has **bleep** me off so much, that I’ve decided to post here, to know if anyone has the same problem. Spotify ALWAYS for...

  • Newbie
  • Plan Premium Device iPhone 6 Operating System iOS 12.1.3   My Question or Issue I’ve been experiencing this issue for a while now, and it has **bleep** me off so much, that I’ve decided ...
  • 660 Views
  • 0 replies
  • 0 likes
  • 660 Views
  • 0 replies
  • 0 likes

my account randomly plays music i dont ever click on

Devicebroken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017, the problem shows up on all three devicesOperating System(iOS) Issuemy recently played keeps having random albums and artists that ive never even heard of o...

  • Casual Listener
  •     Device broken iphone 6s i use as an ipod w my hotspot on my iphone 10XR and Mac Book Pro 2017,       the problem shows up on all three devices Operating System ...
  • cm526
  • Casual Listener
  • 859 Views
  • 2 replies
  • 1 likes
  • 859 Views
  • 2 replies
  • 1 likes