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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139886 Views

503 replies

108 likes

  • 139886 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98229 Views

19 replies

38 likes

  • 98229 Views
  • 19 replies
  • 38 likes

Constantly offline with v0.4.24.65.gaef36bd1 on iOS 4.2.1

PlanPremiumCountry GermanyDeviceiPhone 3GOperating SystemiOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1 My Question or IssueInstalled v0.4.24.65.gaef36bd1 on iPhone 3G with iOS 4.2.1. App runs but constanly says offline. in the settings it says it cant ...

Casual Listener

Plan Premium Country  Germany Device iPhone 3G Operating System iOS 4.2.1 with Spotify v0.4.24.65.gaef36bd1   My Question or Issue Installed v0.4.24.65.gaef36bd1 on iPho...

Brunelicia

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Some local files won't sync

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available offline on the device). Some of the files do sync (...

Newbie

I have a weird problem wherein some of the local music files don't sync on my iPhone. I followed the usual steps (create a "Local files" playlist, add all local songs on there, and make it available ...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Unexpected device in Spotify iOS app devices menu

PlanPremium CountryUK Operating SystemiOS My IssueIssue observed in November 2018.It has been reported to me that a device is unexpectedly appearing in the Spotify iOS app devices menu.I am interested in finding out about any known circumstance under...

Visitor

Plan Premium   Country UK   Operating System iOS   My Issue Issue observed in November 2018. It has been reported to me that a device is unexpectedly appearing in the Spotif...

552 Views

0 replies

0 likes

  • 552 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Home Language stuck to Japanese on iOS

PlanPremiumCountry DeviceiPhone XOperating System12.2.1 My Question or Issue Hi, I switched my device language to Japanese this morning for work purposes before to switch it back to English and it seems like my Spotify home on my iPhone is stuck to J...

Newbie

Plan Premium Country   Device iPhone X Operating System 12.2.1   My Question or Issue  Hi, I switched my device language to Japanese this morning for work purposes before to ...

Daisy

Spotify Legend

1405 Views

1 replies

0 likes

  • 1405 Views
  • 1 replies
  • 0 likes

playlist problem for iPhone

Hello there-i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my favorites it says I got nothing added to my favorites ...

Casual Listener

Hello there- i just got Spotify on my iPhone today and having troubles already. When I go to add a song to my favorites playlist it says that said song is added to my favorites but when I go to my f...

TOTOBravoGames

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Mistery login on iPhone

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened.#Here it is- I had an iPhone 7 (iOS 12) with Spotify on it- I erased everything from said iPhone because Apple's geniuses messed up a repair and offered me a new iP...

Casual Listener

Hi! I'm new here. Maybe you can help me shine light on this weird thing that happened. # Here it is - I had an iPhone 7 (iOS 12) with Spotify on it - I erased everything from said iPhone because ...

blaalb

Casual Listener

960 Views

4 replies

0 likes

  • 960 Views
  • 4 replies
  • 0 likes

No internet connection after WiFi connect

PlanFPremiumCountry PolandDeviceiPhone SEOperating SystemiOS 12 My Question or Issue Hey there, I (and not only me - my friends also...) have an issue with internet connection: when I disconnect from WiFi to cellular data it shows „no internet connec...

Casual Listener

Plan FPremium Country  Poland Device iPhone SE Operating System iOS 12   My Question or Issue  Hey there, I (and not only me - my friends also...) have an issue with internet...

fweaky

Casual Listener

1759 Views

2 replies

0 likes

  • 1759 Views
  • 2 replies
  • 0 likes

Can’t log into my account

PLAN-premiumDEVICE-iPhone 6plus(iOS10) I have a premium account with Spotify, I set up my account using my Facebook log in details. Ive tried to log into my Spotify but unable to do so. Error 408 pops up all the time. Could anyone help

Newbie

PLAN-premium DEVICE-iPhone 6plus(iOS10)  I have a premium account with Spotify, I set up my account using my Facebook log in details.  Ive tried to log into my Spotify but unable to do...

Loxer

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Hmm No Internet Connection

PremiumCountryAustralia DeviceiPhone 10s, Operating SystemiOS 12.1.12My Question or Issue When I try to open my Spotify app, it says ' Hmm no internet connectection' and has a try again button. I can't even access the settings button. I do have full ...

Newbie

Premium Country Australia   Device iPhone 10s,  Operating System iOS 12.1.12 My Question or Issue  When I try to open my Spotify app, it says ' Hmm no internet connectection' ...

Loxer

Community Legend

1470 Views

1 replies

0 likes

  • 1470 Views
  • 1 replies
  • 0 likes

Huge battery drain, iPhone 8, iOS12

PlanPremiumCountryCanadaDevice(iPhone Operating System(iOS 12.1.2) My Question or IssueI just got spotify a week ago and it is draining my battery like crazy. I've seen many posts about it but none recently. I tried restarting my phone, restoring fro...

Regular

Plan Premium Country Canada Device (iPhone 😎 Operating System (iOS 12.1.2)   My Question or Issue I just got spotify a week ago and it is draining my battery like crazy. I've seen man...

still_joe

Regular

2076 Views

2 replies

2 likes

  • 2076 Views
  • 2 replies
  • 2 likes

Solved!! Missing Recently Played Artists and follow buttons on radio stations

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on their profiles so I'm wondering if this is a issue fo...

Newbie

Hi, for the past three months my profile is missing my Recently Played Artists. It shows my Public Playlists but nothing else. I've seen on other people's profile that their Recently Played are on th...

rpenn

Gig Goer

1621 Views

1 replies

0 likes

  • 1621 Views
  • 1 replies
  • 0 likes

lost song and auto correcting search

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the name of the song, "Chai" I dont know the artist and it ...

Newbie

So i goofed and meant to queue a song but i swipped the wrong way and deleted it. I have done this before, normally I go and get the song back right away... this time is differnt. Now I know the...

user-removed

Not applicable

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Issues with queue when using bluetooth

PlanFree/PremiumCountry USADeviceiPhoneOperating SystemiOS My Question or Issue I use bluetooth to play music in my mazda but I have been experiencing issues with shuffling and reordering tracks. Usually I can go to my queue and reorder or remove son...

Visitor

Plan Free/Premium Country  USA Device iPhone Operating System iOS   My Question or Issue   I use bluetooth to play music in my mazda but I have been experiencing issues with...

710 Views

0 replies

1 likes

  • 710 Views
  • 0 replies
  • 1 likes

How do I know what I have download? (premium user)

PlanPremiumCountry UKDeviceiphone 6Operating Systemios 11 My Question or Issue Hi all, hope you are well. I have downloaded some music back in the days but I cannot remember what. Can you please let me know which is the procedure to find it? Best

Newbie

Plan Premium Country  UK Device iphone 6 Operating System ios 11   My Question or Issue  Hi all, hope you are well. I have downloaded some music back in the days but I cannot...

user-removed

Not applicable

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

[Amazon Echo Dot] 2nd iPhone in household unable to see Echo Dot in Devices

PlanPremium - Family PlanCountryUSA DeviceiPhone XSOperating SystemiOS 12 My Question or Issue I have a few Echo Dots setup in my house. My account is able to select the Dots in the devices. When I go to my Wife's iPhone we are unable to select any D...

Newbie

Plan Premium - Family Plan Country USA  Device iPhone XS Operating System iOS 12  My Question or Issue   I have a few Echo Dots setup in my house. My account is able to selec...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

"Shuffle Play" a playlist plays one song, then plays songs from another album

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemLatest iOS My Question or Issuewhenever I pick a new playlist and then press "Shuffle Play" it'll play a random song from the playlist, then revert to playing songs of another album that aren't on t...

Casual Listener

Plan Premium Country USA  Device iPhone 8 Operating System Latest iOS   My Question or Issue whenever I pick a new playlist and then press "Shuffle Play" it'll play a random song ...

982 Views

0 replies

3 likes

  • 982 Views
  • 0 replies
  • 3 likes

JVC Car bluetooth player and iphone not playing spotify longer than few seconds

PlanPremiumCountryAUS Devicejvc car bluetooth play and iphone XROperating Systemnewest IOS My Question or IssueHi guys,My old iphone connected to my cars JVC bluetooth player with a cable and would play with no problems. Got an android phone for a fe...

Newbie

Plan Premium Country AUS   Device jvc car bluetooth play and iphone XR Operating System newest IOS   My Question or Issue Hi guys, My old iphone connected to my cars JVC bluetoo...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

App not using native resolution on XS Max and XR

Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic. The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen resolution with respect to previous devices, so the app ren...

Regular

Hi, as suggested in another topic, (I cannot put a link for some reason), I created a new topic.   The app is not optimized for the iPhone XS Max and iPhone XR, as they have a different screen...

voskot

Regular

1609 Views

2 replies

1 likes

optimisation
resolution
scaling
XR
XS Max
  • 1609 Views
  • 2 replies
  • 1 likes

Cannot Add or Delete Stations on iPhone

I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything. Am I missing something??PlanPremiumCountryUSA Device(iPhone 7My Question or IssueI'm not sure what happened, but now whe...

Casual Listener

I'm not sure what happened, but now when I navigate to "Library" and click on "Stations", I can no longer add or delete anything.  Am I missing something?? Plan Premium Country USA  De...

cathycb

Casual Listener

869 Views

3 replies

1 likes

  • 869 Views
  • 3 replies
  • 1 likes