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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232927 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114559 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

My Connecting To Devices Isn’t Working

My phone plays music perfectly but when ever I try to play it on my PlayStation or My Fire Tv it pauses right as I hit play It won’t play at all it pauses every second and then 30 seconds later it crashesPlanFreeCountry USADevice(iPhone XS)

Visitor

My phone plays music perfectly but when ever I try to play it on my PlayStation or My Fire Tv it pauses right as I hit play It won’t play at all it pauses every second and then 30 seconds later it cr...

429 Views

0 replies

0 likes

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Superuser Contribution How come I cannot see my queue?

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 12My Question or IssueWith the new update I can no longer view my queue. I have tried finding it through multiple locations. Also the repeat button is no longer easily accessible. Why did that c...

Casual Listener

 Plan Premium Country USA  Device iPhone 7 Operating System iOS 12 My Question or Issue With the new update I can no longer view my queue. I have tried finding it through multiple ...

MattSuda

Spotify Star

8388 Views

4 replies

1 likes

  • 8388 Views
  • 4 replies
  • 1 likes

Can't download the Spotify app

I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more. I have run update on my Ipad 3 times (it takes for ever) and each time I am told I am up to ...

Newbie

I have Spotify premium on my desktop and my phone, but I tried to dl the spotify app onto my Ipad and it won't dl because it says I need 10.1 update or more.  I have run update on my Ipad 3 time...

Loxer

Community Legend

845 Views

1 replies

0 likes

Help
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  • 1 replies
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Solved!! iPhone vs MacPro

Have used Spotify on my MacPro for a long time. I got a new iphone 6s and spent an obscene amount of time getting it set up, finding playlists, etc. The phone is using the same account as on the laptop, with all the playlists loaded. Songs play fine ...

Casual Listener

Have used Spotify on my MacPro for a long time. I got a new iphone 6s and spent an obscene amount of time getting it set up, finding playlists, etc. The phone is using the same account as on the lapt...

Loxer

Community Legend

826 Views

1 replies

0 likes

Songs cut off on iPhone
  • 826 Views
  • 1 replies
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I want quick access to the artist's albums when I open an artist in my artists list

PlanPremiumOperating SystemiOS & Android My Question or Issue I want quick access to the artist's albums when I open an artist in my artists list - skip the intermediate "artist landing page" that one contains the top tracks. Why would any sane perso...

Regular

Plan Premium Operating System iOS & Android   My Question or Issue  I want quick access to the artist's albums when I open an artist in my artists list - skip the intermediate "ar...

Brunelicia

Community Legend

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify App. Storage

PlanPremiumCountry PhilippinesDevice(iPhone 6, iPad mini 4)Operating SystemiOS 12.1.1-iPad mini 4iOS 12.1.2-iPhone 6 My Question or Issue:In my Spotify app. I went to check out my spotify storage in both of my devices and it seems that this one calle...

Casual Listener

Plan Premium Country  Philippines Device (iPhone 6, iPad mini 4) Operating System iOS 12.1.1 -iPad mini 4 iOS 12.1.2 -iPhone 6   My Question or Issue: In my Spotify app. I went...

Nielben

Casual Listener

23142 Views

2 replies

0 likes

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Why was the radio function removed from the IOS App?

PlanPremiumCountryUSA DeviceiPhoneOperating System(iOS 10) My Question or Issue Last year, the radio function on the app for IOS disappeared, I guess with an update. However, now all I have are playlists, which songs can't be thumbed up or down, ther...

Casual Listener

Plan Premium Country USA  Device iPhone Operating System (iOS 10)   My Question or Issue  Last year, the radio function on the app for IOS disappeared, I guess with an update...

Daiclanshire

Casual Listener

1134 Views

2 replies

2 likes

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  • 2 replies
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Bug report => playlist start from the first song and do not finish playlist on chromecast

PlanPremiumDevice(iPhone 7My Question or Issue Bug report => playlist start from the first song and do not finish playlist on chromecast

Newbie

  Plan Premium Device (iPhone 7 My Question or Issue  Bug report => playlist start from the first song and do not finish playlist on chromecast 

350 Views

0 replies

0 likes

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Solved!! What Happened

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out. PlanPremiumCountry USA DeviceiPad Operating System(iOS 12

Casual Listener

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out.  Plan Premium Country  USA&nbs...

MadSoupChef

Casual Listener

7396 Views

3 replies

10 likes

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  • 3 replies
  • 10 likes

iOS Homepage update issue

Hi all,For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, removed/re-installed the app, logged out, re-logged in a...

Newbie

Hi all, For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, rem...

431 Views

0 replies

0 likes

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Solved!! No repeat button

PremiumUSiPhone X Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button.

Newbie

Premium US iPhone X   Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button. 

MattSuda

Spotify Star

18563 Views

4 replies

6 likes

  • 18563 Views
  • 4 replies
  • 6 likes

Radio Heart button adds song to library instead of just adding the song to liked from radio

PlanPremiumCountry USADeviceiPhone 8 My Question or IssueI am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I want it to do but then it says “saved to your library” which I do not want it to do....

Newbie

  Plan Premium Country  USA Device iPhone 8   My Question or Issue I am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Solved!! Can't Search For My Own Playlists in Main Search Bar

I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take too long to find it somewhere in the side panel. Now the o...

Music Fan

  I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take...

Loxer

Community Legend

1615 Views

2 replies

0 likes

Premium
Search
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  • 2 replies
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Artists bio/about removed

PlanPremiumCountryUk/France DeviceiPhone SE Ver 10.3 My Question or Issue Hi, I can't find Spotify artists bio which would allow me to see about the band, the band members, also to see other bands the members were in and the bands history.Could someo...

Casual Listener

Plan Premium Country Uk/France   Device iPhone SE Ver 10.3     My Question or Issue  Hi, I can't find Spotify artists bio which would allow me to see about the band, the...

Loxer

Community Legend

1178 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

iphone doesn’t find Spotify Connect

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream option in their Spotify Apps. I’ve come to the conclus...

Newbie

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream opt...

416 Views

0 replies

0 likes

  • 416 Views
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iOS App can‘t group/ungroup Sonos Speakers since update

Plan Family Free/Premium PremiumCountry Germany DeviceIphone X Operating System(iOS 12.1.4) My Question or Issue Hi, since the last update it seems that the grouping function is gone. Why? Please fix or let me know what to do?Unfortunetaly I am meanw...

Regular

  Plan Family  Free/Premium Premium Country Germany   Device Iphone X  Operating System (iOS 12.1.4)   My Question or Issue  Hi, since the last update it seem...

1078 Views

0 replies

1 likes

  • 1078 Views
  • 0 replies
  • 1 likes

Player page display misplaced

DeviceiPhone SEOperating SystemiOS 12.1.2 My Question or IssueThe first click of the player page will display an error, I think it is a problem with the interface scaling, such as DPI setting?

Casual Listener

Device iPhone SE Operating System iOS 12.1.2   My Question or Issue The first click of the player page will display an error, I think it is a problem with the interface scaling, such as DP...

Loxer

Community Legend

712 Views

3 replies

0 likes

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  • 3 replies
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Spotify tracks skip when using Bluetooth wonderboom

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds. PlanPremiumCountry New Zealand Device(iPhone 7 PlusOperating System(iOS 10 My Question or Issue

Newbie

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds.   Plan Premium Country  New Zealand  Device (...

688 Views

0 replies

1 likes

  • 688 Views
  • 0 replies
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Grayed out songs

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it went gray. It won’t even let me click on it. I figured...

Newbie

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it wen...

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Saved song changed performance version/languages

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueRecently a Korean pop song (Russian Roulette by Red Velvet) I had previously saved to my songs has seemingly been replaced with a recent release in Spoti...

Newbie

Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2   My Question or Issue Recently a Korean pop song (Russian Roulette by Red Velvet) I had previously ...

982 Views

0 replies

2 likes

  • 982 Views
  • 0 replies
  • 2 likes