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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Not applicable
  • 397417 Views
  • 879 replies
  • 326 likes
  • 397417 Views
  • 879 replies
  • 326 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 78571 Views
  • 124 replies
  • 32 likes
  • 78571 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17955 Views
  • 8 replies
  • 0 likes
  • 17955 Views
  • 8 replies
  • 0 likes

The Discover Weekly Like/Dislike buttons disappearing when cconnected to Bose Soundtouch speakers

PlanPremiumCountry AUDeviceiPhone 6 - simmilar issue with Windows app - in this situation the dislike button is present but it doesn't skip disliked songs while playing on the bose speekersOperating SystemiOS 10 My Question or IssueWhen I connect to ...

  • Newbie
  • Plan Premium Country  AU Device iPhone 6 - simmilar issue with Windows app - in this situation the dislike button is present but it doesn't skip disliked songs while playing on the bose spe...
  • 462 Views
  • 0 replies
  • 3 likes
  • 462 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify turns on repeat by itself

I have the saved music available and every time I hit "no repeat" the next song comes on and it turns on repeat current song by itself. **bleep**?

  • Casual Listener
  • I have the saved music available and every time I hit "no repeat" the next song comes on and it turns on repeat current song by itself. **bleep**?
  • PaulLittlewood
  • Casual Listener
  • 16665 Views
  • 44 replies
  • 21 likes
  • 16665 Views
  • 44 replies
  • 21 likes

Spotify using cellular data when turned off in settings

I always have cellular data turned off for spotify but I've noticed that if the song is already playing and my wifi connection goes down or out of range it starts using the cellular data and it has been eating up my data plan. Any ideas?

  • Newbie
  • I always have cellular data turned off for spotify but I've noticed that if the song is already playing and my wifi connection goes down or out of range it starts using the cellular data and it has b...
  • xsq7ei-f_cnn
  • Newbie
  • 921 Views
  • 2 replies
  • 1 likes
  • cellular
    data
    support
  • 921 Views
  • 2 replies
  • 1 likes

Please allow us to reorder our playlists in iOS.

I am a Premium for Family member and hve been for some time. I primarily listen on my iPhone 6S. I update iOS and the Spotify app accordingly. However, I am tired of not having the ability to reorder the display listing of my playlists. Default displ...

  • Regular
  •   I am a Premium for Family member and hve been for some time.  I primarily listen on my iPhone 6S.  I update iOS and the Spotify app accordingly.  However, I am tired of not hav...
  • Loxer
  • Spotify Star
  • 1112 Views
  • 6 replies
  • 7 likes
  • 1112 Views
  • 6 replies
  • 7 likes

New Update not available

Hi I have premium running on iOS and I keep seeing the new update everywhere (with the redesigned dock) and I cannot find it in the app store. I have the most recent apple operating system and I have tried reinstalling the app as well. I would apprec...

  • Casual Listener
  • Hi I have premium running on iOS and I keep seeing the new update everywhere (with the redesigned dock) and I cannot find it in the app store. I have the most recent apple operating system and I have...
  • faraway58
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Solved!! How do I view my profile with the new update released on my iPhone?

How do I view my Profile (like my followers and whom I follow) with the new update released on my iPhone. There seems to be no button to view my profile....

  • Visitor
  • How do I view my Profile (like my followers and whom I follow) with the new update released on my iPhone. There seems to be no button to view my profile....
  • -rk6pk76b_sl
  • Newbie
  • 10113 Views
  • 8 replies
  • 6 likes
  • 10113 Views
  • 8 replies
  • 6 likes

Artist name not shown on the car screen

PlanPremiumCountrySpainDeviceiPhone 6Operating SystemiOS 11.2.6 My Question or IssueWhen I connect by Bluetooth my iphone to the car the music on Spotify does not show the name of artist and song. With my old android it worked on the same car

  • Newbie
  •   Plan Premium Country Spain Device iPhone 6 Operating System iOS 11.2.6   My Question or Issue When I connect by Bluetooth my iphone to the car the music on Spotify does not sho...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Superuser Contribution Somebody stole my account

Spotify Username Plan Premium Country - Bulgaria Device iPhone SE, Lenova G575 Operating System iOS, Windows7 My Question or Issue Yesterday i bought spotify premium, but i couldn`t use it on my phone. Now when i logged in on the computer i saw a pro...

  • Newbie
  • Spotify Username Plan Premium Country - Bulgaria   Device iPhone SE, Lenova G575 Operating System iOS, Windows7   My Question or Issue Yesterday i bought spotify p...
  • Melody
  • Community Manager
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Can’t see my music only playlists

My Question or Issue The new app sucks. It won’t let me see all of my music. Even if I wanted to make a new playlist I can’t. I hate it.

  • Casual Listener
  •     My Question or Issue  The new app sucks. It won’t let me see all of my music. Even if I wanted to make a new playlist I can’t. I hate it. 
  • Loxer
  • Spotify Star
  • 837 Views
  • 6 replies
  • 0 likes
  • 837 Views
  • 6 replies
  • 0 likes

Offline local music for iPhone

I followed all the instructions Spotify gave me, but I can't seem to listen to my local files playlists that I have on Spotify. For some reason they don't show up on my iPhone

  • Newbie
  • I followed all the instructions Spotify gave me, but I can't seem to listen to my local files playlists that I have on Spotify. For some reason they don't show up on my iPhone
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Superuser Contribution [iOS] Using spotify on older, unsupported systems

Sometimes you just don't want to buy the latest, coolest gadget; or upgrade to the latest OS. Sometimes you're very happy with what you have, and that's completely ok. But then sometimes you get left behind and, although your gadget still works fine;...

  • Spotify Legend
  • Sometimes you just don't want to buy the latest, coolest gadget; or upgrade to the latest OS. Sometimes you're very happy with what you have, and that's completely ok. But then sometimes you get ...
  • edougla6
  • Regular
  • 516241 Views
  • 30 replies
  • 35 likes
  • iOS
    previous
  • 516241 Views
  • 30 replies
  • 35 likes

How to change playlist song order?

Hi guys was just curious if there is any way of changing the playlist songer order so the newest songs you add to your playlist are listed first and not last so it saves me from scrolling through hundreds of songs to play the most recent ones. Thanks

  • Newbie
  • Hi guys was just curious if there is any way of changing the playlist songer order so the newest songs you add to your playlist are listed first and not last so it saves me from scrolling through hun...
  • Adhwita214
  • Casual Listener
  • 83600 Views
  • 2 replies
  • 11 likes
  • 83600 Views
  • 2 replies
  • 11 likes

Artist radio option missing

I have the spotify app for the iPhone, with a premium account and ever since the latest update I have no Radio option. I know it was removed for the free listeners but it was removed for me as well. Does anyone know how to enable this option again fo...

  • Newbie
  • I have the spotify app for the iPhone, with a premium account and ever since the latest update I have no Radio option. I know it was removed for the free listeners but it was removed for me as well. ...
  • 448 Views
  • 0 replies
  • 2 likes
  • 448 Views
  • 0 replies
  • 2 likes

Connecting Spotify to Facebook

My Question or Issue When I go to connect my Spotify account with Facebook by clicking ‘connect to to Facebook’ or ‘find friends’ (account set up with email not Facebook account) it says “your previously logged into Spotify with Facebook, would you l...

  • Newbie
  •   My Question or Issue   When I go to connect my Spotify account with Facebook by clicking ‘connect to to Facebook’ or ‘find friends’ (account set up with email not Facebook account) it ...
  • 436 Views
  • 0 replies
  • 1 likes
  • 436 Views
  • 0 replies
  • 1 likes

Local Files from Computer are cut short on Mobile

Hi, I have local files imported on my spotify account on my iMac (legit songs from iTunes). I have synced them to both my Macbook and my iPhone. They are perfectly fine on my laptop but on my phone most songs are less than half the length they should...

  • Newbie
  • Hi,   I have local files imported on my spotify account on my iMac (legit songs from iTunes). I have synced them to both my Macbook and my iPhone. They are perfectly fine on my laptop but on m...
  • 288 Views
  • 0 replies
  • 0 likes
  • 288 Views
  • 0 replies
  • 0 likes

More equalizer bands and custom EQ presets for iOS

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 11.3 My Question or Issue Hi, The equalizer provided is nice, but could be significantly improved by adding ability to save presets and adding more than 6 EQ bands. Specificly, a band lower than ...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 Operating System iOS 11.3   My Question or Issue   Hi, The equalizer provided is nice, but could be significantly improved by adding abil...
  • 738 Views
  • 0 replies
  • 9 likes
  • eq
    Equalizer
  • 738 Views
  • 0 replies
  • 9 likes

In my iPhone 5s says it's not possible to get the premium Spotify, why?

PlanFreeCountry BrazilDeviceiPhone 5sOperating SystemiOS 11.3.1 My Question or IssueThe app says it's not possible to get the Spotify premium, why?

  • Newbie
  • Plan Free Country  Brazil Device iPhone 5s Operating System iOS 11.3.1   My Question or Issue The app says it's not possible to get the Spotify premium, why?
  • Bittencourt
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Is there a way to only show downloaded albums?

is there a way to only filter out downloaded complete albums? I listen to complete albums often and it's not the easiest thing to try to sift through all my downloaded items to find a album. PlanPremiumCountry USDevice(iPhone 6SOperating System(iOS 1...

  • Newbie
  • is there a way to only filter out downloaded complete albums? I listen to complete albums often and it's not the easiest thing to try to sift through all my downloaded items to find a album.   ...
  • LukasRocks1021
  • Music Fan
  • 1193 Views
  • 1 replies
  • 0 likes
  • 1193 Views
  • 1 replies
  • 0 likes

How to add multiple songs to a new playlist

Hi, I’m having some trouble with the new Spotify app update. I wanted to create a new playlist and add a heap of new songs in there at once, but I can’t seem to find how. I don’t want to go through the tedious process off clicking on every song and a...

  • Newbie
  •   Hi, I’m having some trouble with the new Spotify app update. I wanted to create a new playlist and add a heap of new songs in there at once, but I can’t seem to find how. I don’t want to go t...
  • Bethany_Dawn
  • Community Legend
  • 12682 Views
  • 1 replies
  • 3 likes
  • 12682 Views
  • 1 replies
  • 3 likes