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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237955 Views

27 replies

5 likes

  • 237955 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119188 Views

117 replies

13 likes

Other
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  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2718 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305628 Views

62 replies

16 likes

  • 305628 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130940 Views

19 replies

38 likes

  • 130940 Views
  • 19 replies
  • 38 likes

Solved!! Spotify App. Storage

PlanPremiumCountry PhilippinesDevice(iPhone 6, iPad mini 4)Operating SystemiOS 12.1.1-iPad mini 4iOS 12.1.2-iPhone 6 My Question or Issue:In my Spotify app. I went to check out my spotify storage in both of my devices and it seems that this one calle...

Casual Listener

Plan Premium Country  Philippines Device (iPhone 6, iPad mini 4) Operating System iOS 12.1.1 -iPad mini 4 iOS 12.1.2 -iPhone 6   My Question or Issue: In my Spotify app. I went...

Nielben

Casual Listener

23170 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Why was the radio function removed from the IOS App?

PlanPremiumCountryUSA DeviceiPhoneOperating System(iOS 10) My Question or Issue Last year, the radio function on the app for IOS disappeared, I guess with an update. However, now all I have are playlists, which songs can't be thumbed up or down, ther...

Casual Listener

Plan Premium Country USA  Device iPhone Operating System (iOS 10)   My Question or Issue  Last year, the radio function on the app for IOS disappeared, I guess with an update...

Daiclanshire

Casual Listener

1141 Views

2 replies

2 likes

  • 1141 Views
  • 2 replies
  • 2 likes

Bug report => playlist start from the first song and do not finish playlist on chromecast

PlanPremiumDevice(iPhone 7My Question or Issue Bug report => playlist start from the first song and do not finish playlist on chromecast

Newbie

  Plan Premium Device (iPhone 7 My Question or Issue  Bug report => playlist start from the first song and do not finish playlist on chromecast 

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
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Solved!! What Happened

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out. PlanPremiumCountry USA DeviceiPad Operating System(iOS 12

Casual Listener

With the last update where is the browse button. How are you supposed to find new music like before. You have completely ruined the app. Fix it or I’m out.  Plan Premium Country  USA&nbs...

MadSoupChef

Casual Listener

7407 Views

3 replies

10 likes

  • 7407 Views
  • 3 replies
  • 10 likes

iOS Homepage update issue

Hi all,For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, removed/re-installed the app, logged out, re-logged in a...

Newbie

Hi all, For more than a month now, my iOS homepage does not update (in particular the ''created for you'' playlists at the top) and is stuck on ''Your favorite 2018 titles'' playlist. I updated, rem...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Solved!! No repeat button

PremiumUSiPhone X Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button.

Newbie

Premium US iPhone X   Why is there no repeat button? Where it used to be there is a heart, but there is a shuffle button. 

MattSuda

Spotify Star

18598 Views

4 replies

6 likes

  • 18598 Views
  • 4 replies
  • 6 likes

Radio Heart button adds song to library instead of just adding the song to liked from radio

PlanPremiumCountry USADeviceiPhone 8 My Question or IssueI am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I want it to do but then it says “saved to your library” which I do not want it to do....

Newbie

  Plan Premium Country  USA Device iPhone 8   My Question or Issue I am using the Spotify radio however whenever I go to hit the heart button it says “Improving radio” which I...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Solved!! Can't Search For My Own Playlists in Main Search Bar

I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take too long to find it somewhere in the side panel. Now the o...

Music Fan

  I've never had this issue until today but I have a few hundred playlists and naturally end up searching the title to get to one quickly on my desktop when I want to listen or edit. Would take...

Loxer

Community Legend

1626 Views

2 replies

0 likes

Premium
Search
  • 1626 Views
  • 2 replies
  • 0 likes

Artists bio/about removed

PlanPremiumCountryUk/France DeviceiPhone SE Ver 10.3 My Question or Issue Hi, I can't find Spotify artists bio which would allow me to see about the band, the band members, also to see other bands the members were in and the bands history.Could someo...

Casual Listener

Plan Premium Country Uk/France   Device iPhone SE Ver 10.3     My Question or Issue  Hi, I can't find Spotify artists bio which would allow me to see about the band, the...

Loxer

Community Legend

1225 Views

1 replies

1 likes

  • 1225 Views
  • 1 replies
  • 1 likes

iphone doesn’t find Spotify Connect

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream option in their Spotify Apps. I’ve come to the conclus...

Newbie

I have an Argon Stream 2 with Spotify Connect. It works fine with my Android smartphone (OnePlus 3). My problem is that none of my other 3 family members with various iPhones see the Argon Stream opt...

421 Views

0 replies

0 likes

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  • 0 likes

iOS App can‘t group/ungroup Sonos Speakers since update

Plan Family Free/Premium PremiumCountry Germany DeviceIphone X Operating System(iOS 12.1.4) My Question or Issue Hi, since the last update it seems that the grouping function is gone. Why? Please fix or let me know what to do?Unfortunetaly I am meanw...

Regular

  Plan Family  Free/Premium Premium Country Germany   Device Iphone X  Operating System (iOS 12.1.4)   My Question or Issue  Hi, since the last update it seem...

1083 Views

0 replies

1 likes

  • 1083 Views
  • 0 replies
  • 1 likes

Player page display misplaced

DeviceiPhone SEOperating SystemiOS 12.1.2 My Question or IssueThe first click of the player page will display an error, I think it is a problem with the interface scaling, such as DPI setting?

Casual Listener

Device iPhone SE Operating System iOS 12.1.2   My Question or Issue The first click of the player page will display an error, I think it is a problem with the interface scaling, such as DP...

Loxer

Community Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Spotify tracks skip when using Bluetooth wonderboom

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds. PlanPremiumCountry New Zealand Device(iPhone 7 PlusOperating System(iOS 10 My Question or Issue

Newbie

Hi, when I use my iPhone to play Spotify tracks and send to my Wonderboom Bluetooth speaker the tracks skip every 5-7 seconds.   Plan Premium Country  New Zealand  Device (...

694 Views

0 replies

1 likes

  • 694 Views
  • 0 replies
  • 1 likes

Grayed out songs

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it went gray. It won’t even let me click on it. I figured...

Newbie

hi, I am from the US and I have a premium membership. I am listening to my music on my iPhone 8 I have IOS 11. I was listening to 2 song that I really liked but then i tried to replay then and it wen...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

Saved song changed performance version/languages

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 12.1.2 My Question or IssueRecently a Korean pop song (Russian Roulette by Red Velvet) I had previously saved to my songs has seemingly been replaced with a recent release in Spoti...

Newbie

Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1.2   My Question or Issue Recently a Korean pop song (Russian Roulette by Red Velvet) I had previously ...

993 Views

0 replies

2 likes

  • 993 Views
  • 0 replies
  • 2 likes

Option to Bulk Add Radio to Playlists Removed

PlanPremiumCountry USA DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My favorite feature was being able to bulk add a ton of songs from various radio stations, and drop them into one “super-playlist” - th...

Newbie

  Plan Premium Country  USA  Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My favorite feature was being a...

Loxer

Community Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Saving and Removing Songs to My Library

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Casual Listener

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Loxer

Community Legend

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Spotify stop working when you answer to incoming call

PlanPremiumCountryIT DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHello, i have an issue when my phone is connected to my bluethoot car radio.When i end a call the song that was in playing doesn't restart even if i press the play button. ...

Casual Listener

Plan Premium Country IT  Device iPhone 7 Operating System iOS 12   My Question or Issue Hello, i have an issue when my phone is connected to my bluethoot car radio. When i end a ...

Melo96

Casual Listener

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Solved!! Streaming and downloaded music

PlanPremiumCountry FrandeDevice(iPhone 10 Xr)Operating System(iOS 12.1.3) My Question or Issue Why does the Spotify Application for iOS (or other OS also) stream the music even though I've downloaded it. It's a waste of mobile data. Could it be possi...

Casual Listener

Plan Premium Country  Frande Device (iPhone 10 Xr) Operating System (iOS 12.1.3)   My Question or Issue  Why does the Spotify Application for iOS (or other OS also) stream th...

Loxer

Community Legend

876 Views

3 replies

0 likes

  • 876 Views
  • 3 replies
  • 0 likes

mobile app issue

Deviceiphone 8 plus My Question or Issue As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the music an artist was featured in. It is very limited , it only shows recent features. You use to be able ...

Newbie

      Device iphone 8 plus     My Question or Issue  As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the mus...

Loxer

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes