Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...
Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...
Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...
I have premium but when I try to download my songs it wont work now. They're grayed out
PlanPremiumCountry AUDeviceiPhone 6 - simmilar issue with Windows app - in this situation the dislike button is present but it doesn't skip disliked songs while playing on the bose speekersOperating SystemiOS 10 My Question or IssueWhen I connect to ...
I have the saved music available and every time I hit "no repeat" the next song comes on and it turns on repeat current song by itself. **bleep**?
I always have cellular data turned off for spotify but I've noticed that if the song is already playing and my wifi connection goes down or out of range it starts using the cellular data and it has been eating up my data plan. Any ideas?
I am a Premium for Family member and hve been for some time. I primarily listen on my iPhone 6S. I update iOS and the Spotify app accordingly. However, I am tired of not having the ability to reorder the display listing of my playlists. Default displ...
Hi I have premium running on iOS and I keep seeing the new update everywhere (with the redesigned dock) and I cannot find it in the app store. I have the most recent apple operating system and I have tried reinstalling the app as well. I would apprec...
How do I view my Profile (like my followers and whom I follow) with the new update released on my iPhone. There seems to be no button to view my profile....
PlanPremiumCountrySpainDeviceiPhone 6Operating SystemiOS 11.2.6 My Question or IssueWhen I connect by Bluetooth my iphone to the car the music on Spotify does not show the name of artist and song. With my old android it worked on the same car
Spotify Username Plan Premium Country - Bulgaria Device iPhone SE, Lenova G575 Operating System iOS, Windows7 My Question or Issue Yesterday i bought spotify premium, but i couldn`t use it on my phone. Now when i logged in on the computer i saw a pro...
My Question or Issue The new app sucks. It won’t let me see all of my music. Even if I wanted to make a new playlist I can’t. I hate it.
I followed all the instructions Spotify gave me, but I can't seem to listen to my local files playlists that I have on Spotify. For some reason they don't show up on my iPhone
Sometimes you just don't want to buy the latest, coolest gadget; or upgrade to the latest OS. Sometimes you're very happy with what you have, and that's completely ok. But then sometimes you get left behind and, although your gadget still works fine;...
Hi guys was just curious if there is any way of changing the playlist songer order so the newest songs you add to your playlist are listed first and not last so it saves me from scrolling through hundreds of songs to play the most recent ones. Thanks
I have the spotify app for the iPhone, with a premium account and ever since the latest update I have no Radio option. I know it was removed for the free listeners but it was removed for me as well. Does anyone know how to enable this option again fo...
My Question or Issue When I go to connect my Spotify account with Facebook by clicking ‘connect to to Facebook’ or ‘find friends’ (account set up with email not Facebook account) it says “your previously logged into Spotify with Facebook, would you l...
Hi, I have local files imported on my spotify account on my iMac (legit songs from iTunes). I have synced them to both my Macbook and my iPhone. They are perfectly fine on my laptop but on my phone most songs are less than half the length they should...
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 11.3 My Question or Issue Hi, The equalizer provided is nice, but could be significantly improved by adding ability to save presets and adding more than 6 EQ bands. Specificly, a band lower than ...
PlanFreeCountry BrazilDeviceiPhone 5sOperating SystemiOS 11.3.1 My Question or IssueThe app says it's not possible to get the Spotify premium, why?
is there a way to only filter out downloaded complete albums? I listen to complete albums often and it's not the easiest thing to try to sift through all my downloaded items to find a album. PlanPremiumCountry USDevice(iPhone 6SOperating System(iOS 1...
Hi, I’m having some trouble with the new Spotify app update. I wanted to create a new playlist and add a heap of new songs in there at once, but I can’t seem to find how. I don’t want to go through the tedious process off clicking on every song and a...