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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37165 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102663 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431276 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299146 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...
457 Views
0 replies
0 likes
PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...
Plan Premium for Family Country USA Device iPhone 6s Operating System iOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's...
Not applicable
4004 Views
3 replies
14 likes
Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...
Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...
530 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer working on any Artist's "Popular" songs. The gestures still work in other locations such as...
Plan Premium Country United States Device iPhone X Operating System iOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer worki...
Newbie
2693 Views
7 replies
7 likes
PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.
Plan Premium Country USA Device IPhone 6s Operating System iOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. I...
Community Legend
1340 Views
1 replies
0 likes
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...
750 Views
0 replies
0 likes
Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...
Plan: Free/Premium Country : France Device iPhone SE 2017 Operating System iOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that...
Casual Listener
2546 Views
4 replies
0 likes
PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...
Plan Premium Country US Device iPad 2 Operating System iOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying ...
Spotify Star
6449 Views
1 replies
0 likes
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
Newbie
1286 Views
1 replies
6 likes
I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a problem when I use it on my Macbook...Any ideas please? Thanks!
I have Spotify Premium but when I access it on my iPhone SE, I can only play an album on shuffle play. I can't seem to play an album in the order it should be. This doesn't seem to be a probl...
Community Legend
1288 Views
1 replies
0 likes
Plan: PremiumCountry: USA DeviceiPhone 5CMacBookSpotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all I want to do is remote control an old iOS device plugged into that stereo so I can play Spotif...
Plan: Premium Country: USA Device iPhone 5C MacBook Spotify Web I have nice speakers wired into my kitchen from a nice amplifier/stereo in another room and all ...
Community Legend
5026 Views
1 replies
15 likes
Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account was in use by another user. It seems that a Playstation4 has been connected. Sometims I lis...
Devices: Macbook Pro, Iphone 7 and 8 My Question or Issue Hello, it seems that my account has been hacked. I realised on a number of occasions that my account wa...
Community Legend
590 Views
1 replies
0 likes
There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or dislike button on thhose moving songs? If i dont like th...
There are some songs on my phone that I play but they have a moving picture when it’s playing. How do I turn it off? It is VERY distracting when I drive. Also there doesn’t seem to be a like or disli...
Community Legend
13397 Views
1 replies
0 likes
My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my ...
My Question or Issue OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go off...
Community Legend
697 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue Why doesn't Spotify do away with heavy rotation?
Community Legend
1137 Views
1 replies
0 likes
PlanFamily PremiumCountryAustraliaDeviceiPhone 6s, Dell LaptopOperating SystemiOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist) are greyed out on my phone. I know that sometimes an artist or label removes son...
Plan Family Premium Country Australia Device iPhone 6s, Dell Laptop Operating System iOS 12.1.2; Windows 10 pro My Question or Issue A lot of songs (90% of a 200 song playlist)...
Casual Listener
1309 Views
1 replies
0 likes
When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switched to premium I decided I did like these songs and ...
When I wasn’t using Spotify premium, I had songs I didn’t like so I put them on do not play (on my phone). They play on my computer (which I don’t care about, this is not an issue), but when I switch...
Newbie
628 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 7 PlusOperating SystemiOS 12.1.3 My Question or IssueI'm suddenly having an issue, which has persisted for roughly 24 hours now, where I am unable to listen to a certain artist, blackbear, from my iPhone. ...
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 12.1.3 My Question or Issue I'm suddenly having an issue, which has persisted for roughly 24 hours ...
Casual Listener
2264 Views
1 replies
1 likes
PlanPremiumCountry USADeviceiphoneXOperating System(iOS 10 My Question or IssueWhen I am listening to any playlist in Spotify, it won't play any song in its entirety before skipping to the next. This is extremely frustrating. I have rebooted the phon...
Plan Premium Country USA Device iphoneX Operating System (iOS 10 My Question or Issue When I am listening to any playlist in Spotify, it won't play any song in its entirety bef...
523 Views
0 replies
0 likes
PlanFreeCountry USADevice(iPhone SE)Operating System(iOS 12.1) My Question or IssueSeveral months ago I noticed that the playlist folders I created weren’t showing on my phone anymore. I’ve wanted to fix it but been putting it off. My playlists are s...
Plan Free Country USA Device (iPhone SE) Operating System (iOS 12.1) My Question or Issue Several months ago I noticed that the playlist folders I created weren’t showing on my...
Community Legend
1208 Views
1 replies
1 likes
