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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232920 Views

27 replies

5 likes

  • 232920 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114554 Views

116 replies

13 likes

Other
  • 114554 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2356 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304067 Views

61 replies

16 likes

  • 304067 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

  • 129749 Views
  • 19 replies
  • 38 likes

Option to Bulk Add Radio to Playlists Removed

PlanPremiumCountry USA DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My favorite feature was being able to bulk add a ton of songs from various radio stations, and drop them into one “super-playlist” - th...

Newbie

  Plan Premium Country  USA  Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My favorite feature was being a...

Loxer

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Saving and Removing Songs to My Library

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Casual Listener

Iphone 8+. Can't save/remove songs from my library or save/remove from previous playlists. Premium account. Suggestions?

Loxer

Community Legend

808 Views

3 replies

0 likes

  • 808 Views
  • 3 replies
  • 0 likes

Spotify stop working when you answer to incoming call

PlanPremiumCountryIT DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHello, i have an issue when my phone is connected to my bluethoot car radio.When i end a call the song that was in playing doesn't restart even if i press the play button. ...

Casual Listener

Plan Premium Country IT  Device iPhone 7 Operating System iOS 12   My Question or Issue Hello, i have an issue when my phone is connected to my bluethoot car radio. When i end a ...

Melo96

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Solved!! Streaming and downloaded music

PlanPremiumCountry FrandeDevice(iPhone 10 Xr)Operating System(iOS 12.1.3) My Question or Issue Why does the Spotify Application for iOS (or other OS also) stream the music even though I've downloaded it. It's a waste of mobile data. Could it be possi...

Casual Listener

Plan Premium Country  Frande Device (iPhone 10 Xr) Operating System (iOS 12.1.3)   My Question or Issue  Why does the Spotify Application for iOS (or other OS also) stream th...

Loxer

Community Legend

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

mobile app issue

Deviceiphone 8 plus My Question or Issue As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the music an artist was featured in. It is very limited , it only shows recent features. You use to be able ...

Newbie

      Device iphone 8 plus     My Question or Issue  As of recently on the mobile app there is no way of clicking on the "appears on" section to view all the mus...

Loxer

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

iOS/Windows - albums disappeared, tracks grayed out

PlanPremiumCountryUSDeviceiPhone SE, Windows 7 and 10 computers My Question or IssueLast night I listened to a few songs from this album (on my computer): https://open.spotify.com/album/4EDr2J4ORoMucOopdNEZOt....and then I went to play another and 90...

Casual Listener

Plan Premium Country US Device iPhone SE, Windows 7 and 10 computers   My Question or Issue Last night I listened to a few songs from this album (on my computer): https://open....

Loxer

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

BUG: Missing save/heart button in new media player in Release Radar

App version8.4.89.675PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS My Question or IssueSee screenshot. For the "new" media player (when looping visuals are showing) on release radar, there is no heart/save button. I noticed recently that butt...

Regular

App version 8.4.89.675 Plan Premium Country US Device iPhone X Operating System iOS   My Question or Issue See screenshot. For the "new" media player (when looping visuals are showin...

DrewGottlieb

Regular

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

show playlist activity to followers without publishing

how is it possible to only show my playlists to my followers on the activity feed while listening to them without publishing them for everyone ? thanks for your help !

Newbie

  how is it possible to only show my playlists to my followers on the activity feed while listening to them without publishing them for everyone ?   thanks for your help !

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Wireless headphones bug

PlanPremiumCountry BelgiumDeviceiPhone 6Operating System My Question or Issue There's a bug preventing the play/pause function of a wireless headphone (Beats Studio) to work after a while. Worked fine before so please fix because it's annoyng as **bl...

Newbie

Plan Premium Country  Belgium Device iPhone 6 Operating System     My Question or Issue  There's a bug preventing the play/pause function of a wireless headphone (Beats ...

Loxer

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Stuck on same song

PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 11 My Question or IssueStuck on the same song; when I change to another song or playlist, etc. spotify reverts back to the same song that is stuck. Cann...

Casual Listener

Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 11   My Question or Issue Stuck on the same song; when I change to ...

staaal

Casual Listener

2374 Views

2 replies

0 likes

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  • 2 replies
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anyone please help me!

hey guys, so today, i played some songs from an album called “sinestesia” by efek rumah kaca. then, i cleared the history. after that, i wanna play songs from that album again, so i decided to typed it on the search bar but it turned out that i could...

Newbie

hey guys, so today, i played some songs from an album called “sinestesia” by efek rumah kaca. then, i cleared the history. after that, i wanna play songs from that album again, so i decided to typed ...

Loxer

Community Legend

642 Views

1 replies

0 likes

Help
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  • 1 replies
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Solved!! Adding all playlist songs to library

PlanPremiumCountryCanada DeviceiPhone 8 +Operating SystemiOS 12.1.3 My Question or Issue Is there an easier and quicker way to add playlist songs to my library? Instead of going through the songs one by one and adding them

Regular

  Plan Premium Country Canada   Device iPhone 8 + Operating System iOS 12.1.3   My Question or Issue  Is there an easier and quicker way to add playlist songs to my li...

Loxer

Community Legend

24867 Views

1 replies

0 likes

  • 24867 Views
  • 1 replies
  • 0 likes

App stops working is music isn’t paused in the app

Hi. My music will be working fine until a video starts playing an another app, or if I get a phone call, or if I press pause on my headphones but not in the app itself. After any of those happen, my music will refuse to play and my app will freeze an...

Newbie

Hi. My music will be working fine until a video starts playing an another app, or if I get a phone call, or if I press pause on my headphones but not in the app itself. After any of those happen, my ...

Loxer

Community Legend

932 Views

2 replies

1 likes

  • 932 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing, acts is if all my songs are unplayable and doesn’t let me exit the app.

I am using the Spotify app on my IPhone 7 Plus running IOS 12.1.2 update. I have been having a problem with the app since about New Years where I am listening to music and when I go to skip the song I’m listening to, it stops playing, the screen remo...

Newbie

I am using the Spotify app on my IPhone 7 Plus running IOS 12.1.2 update. I have been having a problem with the app since about New Years where I am listening to music and when I go to skip the song ...

Guido

Spotify Legend

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Album/EP/Single Release Date Information Missing

PlanPremiumCountryUSA DeviceiPhone 7+Operating SystemiOS 12.1.2 Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ... in the upper left-hand corner doesn't give any addtional info. The option tap on ...

Casual Listener

Plan Premium Country USA  Device iPhone 7+ Operating System iOS 12.1.2   Album/EP/Single release date and option to swipe left to tap to artist info no longer available. The ....

brymaj

Casual Listener

1006 Views

2 replies

0 likes

artists
Release date
Release Notes
Swipe
  • 1006 Views
  • 2 replies
  • 0 likes

Problems on iPhone when switch bluetooth devices or answer a call - crashes

PlanPremiumCountryUK Device(iPhone 7)Operating System(iOS 12.1.3) My Question or Issue Hello, for quite sometime I've been having issues with the Spofity app crashing each time I'm conneted to a Bluetooth speaker or headphones and disconnect them the...

Newbie

Plan Premium Country UK   Device (iPhone 7) Operating System (iOS 12.1.3)   My Question or Issue   Hello, for quite sometime I've been having issues with the Spofity app cr...

Loxer

Community Legend

1023 Views

1 replies

1 likes

  • 1023 Views
  • 1 replies
  • 1 likes

Solved!! App crashes and sound problems on iphone

PlanPremiumCountryFranceDeviceiPhone 6s PlusOperating System(iOS 12.1) My Question or IssueHello everyone, is anybody having a crash problem when listening to spotify, and then go to any other app’s sound and then going back to spotify and no more so...

Casual Listener

Plan Premium Country France Device iPhone 6s Plus Operating System (iOS 12.1)   My Question or Issue Hello everyone, is anybody having a crash problem when listening to spotify, a...

Loxer

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

Spotify has become frequently unusable in the past week

PlanPremiumCountryScotlandDeviceiPad ProOperating SystemiOS 12 My Question or IssueFrequent issues trying to get Spotify tracks to start playing, stop playing and being informed there is no internet connection when there is

Casual Listener

Plan Premium Country Scotland Device iPad Pro Operating System iOS 12   My Question or Issue Frequent issues trying to get Spotify tracks to start playing, stop playing and being infor...

herr_clack

Newbie

991 Views

4 replies

2 likes

  • 991 Views
  • 4 replies
  • 2 likes