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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30721 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95445 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293867 Views

60 replies

15 likes

  • 293867 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123781 Views

19 replies

38 likes

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  • 19 replies
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The real streaming quality

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi.I have just found out that every thing on chrome cast audio is scaled down to 256kbits even though you use premium 320 kbits or Tidal's HIFI ...

Casual Listener

Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi. I have just found out that every thing on chrome cast a...

427 Views

0 replies

0 likes

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Solved!! My dad payed my yearly Spotify Premium subscription

PlanPremiumCountryCanada DeviceiPhone Xs Operating SystemiOS 12 My Question or Issue My dad payed my Spotify premium subscription for a whole year, but now I’m moving to another country. I recently moved to Canada and wanted to change the previous co...

Casual Listener

Plan Premium Country Canada  Device iPhone Xs  Operating System iOS 12   My Question or Issue  My dad payed my Spotify premium subscription for a whole year, but now I’m...

Maxim

Spotify Star

1222 Views

3 replies

0 likes

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  • 3 replies
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Solved!! How come you don't get the new User Interface when you beta test?

The title says it all. I am a premium member for Spotify just to inform you. I'm currently testing Spotify on TestFlight and don't seem to have one of the biggest features, the new user interface. Does anyone know how to get it?

Newbie

The title says it all. I am a premium member for Spotify just to inform you.   I'm currently testing Spotify on TestFlight and don't seem to have one of the biggest features, the new user inte...

Maxim

Spotify Star

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

canciones no estan disponible

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo.PlanGratis / PremiumGratis País Republica Dominicana Dispositivo(iPhone 8, Samsung Galaxy 9, Macbook Pro a...

Visitor

No se requiere ninguna de la siguiente información. Sin embargo, cuanto más nos proporcione, más fácil será para nosotros intentarlo y ayudarlo. Plan Gratis / Premium Gratis  País  Rep...

432 Views

0 replies

0 likes

Canciones no disponibles
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Touch trigger bug

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12) My Question or Issue When I scroll through a long list of songs and the content is scrolling past the screen after I’ve flicked my finger, tapping my finger down to stop the scroll moment...

Visitor

Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12)   My Question or Issue  When I scroll through a long list of songs and the content is scrolling past the scre...

672 Views

0 replies

1 likes

iOS
Scrolling bug
  • 672 Views
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  • 1 likes

I want my old spotify

PlanPremiumCountry PolandDeviceiPhonie 7Operating SystemiOS 12 My Question or Issue Can i somehow bring back the old layout with browse and radio?

Newbie

Plan Premium Country  Poland Device iPhonie 7 Operating System iOS 12   My Question or Issue  Can i somehow bring back the old layout with browse and radio? 

Maxim

Spotify Star

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

[iOS][Connect]Spotify connect no sound from ios device

PlanPremiumCountry FranceDeviceipad / iphone SE / iphone XOperating SystemiOS 12 My Question or Issue From the beginnig of January 2019 we have an issue with spotify connect on all our iOS devices. We can select our Pioneer device and connect seem to...

Casual Listener

Plan Premium Country  France Device ipad / iphone SE / iphone X Operating System iOS 12   My Question or Issue   From the beginnig of January 2019 we have an issue with spot...

Thorgam

Casual Listener

1276 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Spotify restarts my phone

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Whenever I try to play ANY song, Spotify does a quick restart on my phone. I’ve tried uninstalling and reinstalling the app and it’s still broken. It was working last ni...

Newbie

  Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue  Whenever I try to play ANY song, Spotify does a quick restart on my phone. ...

380 Views

0 replies

0 likes

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Se cambian las canciones a la mitad

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente. Ya desinstale la aplicación, borre la lista de canciones y la volví agregar. Sigue el error. Tengo un iPhone 8 Plus iOS 12.1.2 Necesit...

Casual Listener

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente.   Ya desinstale la aplicación, borre la lista de canciones y la volví agrega...

1111 Views

0 replies

1 likes

  • 1111 Views
  • 0 replies
  • 1 likes

No Like/Dislike (Thumbs Up/Thumbs Down)

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 12.1.2 My Question or Issue There is no longer Like or Dislike Buttons on my App or my desktop app (both windows and Mac). This is a serious issue for me as the "Liked From Radio" playlist ...

Regular

  Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 12.1.2   My Question or Issue  There is no longer Like or Dislike Buttons on my App or my desktop ...

C-Rua

Newbie

1003 Views

1 replies

8 likes

  • 1003 Views
  • 1 replies
  • 8 likes

Song Name of Japanese Music Display in Hiragana or Katakana

Please let the song name of Japanese music display in Hiragana or Katakana.DeviceiPhone, iPad, iPod Touch 6thOperating SystemiOS 12

Casual Listener

Please let the song name of Japanese music display in Hiragana or Katakana. Device iPhone, iPad, iPod Touch 6th Operating System iOS 12

697 Views

0 replies

0 likes

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Canciones incompletas

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. En el mobil ya desintale la aplicación y la reinstalé, per...

Newbie

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC.  E...

796 Views

0 replies

2 likes

  • 796 Views
  • 0 replies
  • 2 likes

Play on Spotify button

PlanPremiumCountryUSA DeviceiPhone X and iPad ProOperating SystemiOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone, it works perfectly. When I do it from my iPad, the share works BUT the Play on Spotify button d...

Newbie

 Plan Premium Country USA   Device iPhone X and iPad Pro Operating System iOS 12.1.3   My Question or Issue   when I share a song to my Instagram Story from my iPhone,...

katiek_

Composer

759 Views

1 replies

1 likes

  • 759 Views
  • 1 replies
  • 1 likes

Spotify app running strange

PlanPremiumCountry VietnamDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or Issue- Can't login into the account sometimes -> Last time I had to reset my password.- Jump to a strange playlist while playing in shuffle mode and pause. The two pla...

Casual Listener

Plan Premium Country  Vietnam Device iPhone 8 Plus Operating System iOS 12   My Question or Issue - Can't login into the account sometimes -> Last time I had to reset my passwo...

Loxer

Community Legend

758 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can’t play podcasts offline

I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi, I cannot play them. It just says that they are unavailable...

Newbie

  I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi,...

2566 Views

0 replies

16 likes

podcast
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Un-hide a song on Radio

PlanPremiumCountryChina DeviceiPhone 8, MacBook AirOperating SystemiOS 10 Hi Spotify, I accidentally hit the button on a couple of songs that says that they won’t play again instead of saving them. Any way of undoing this? This was during Radio Stati...

Newbie

Plan Premium Country China   Device iPhone 8, MacBook Air Operating System iOS 10   Hi Spotify,   I accidentally hit the button on a couple of songs that says that they won...

605 Views

0 replies

1 likes

  • 605 Views
  • 0 replies
  • 1 likes

Shuffle not working for a specific playlist

PlanFreeCountry USA Device(iPhone SE)Operating System(iOS 12) My Question or Issue My shuffle seems to be broken for a playlist I have. It plays the same ten songs first every time. This has gotten so annoying I have stopped listening to this 100 son...

Newbie

Plan Free Country  USA  Device (iPhone SE) Operating System (iOS 12)   My Question or Issue  My shuffle seems to be broken for a playlist I have. It plays the same ten...

381 Views

0 replies

0 likes

  • 381 Views
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Solved!! Transferring "Local Music" to iPhone for Listening

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the correct number of songs on the overview, but after en...

Newbie

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the co...

landonharris88

Composer

768 Views

1 replies

1 likes

  • 768 Views
  • 1 replies
  • 1 likes

[Mobile] UI doesn't work properly on offline mode

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The UI doesn't work properly whenever the mode is set to offline. I've tried repeatedly restarting the app, but the problem still persists. Attached is a video of me ...

Casual Listener

Plan Premium Country USA  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  The UI doesn't work properly whenever the mode is set to offline. I've tried rep...

challeyc

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Why can't I find "all songs" by a particular artist ?!?!?

PlanPremiumCountryCanada DeviceiPhone 8 plusOperating SystemiOS My Question or IssueWHYYYY can't I simply find "all songs" by a particular artist? If I type in my favourite artist all I can find is "All Albums" or "popular". Does anyone else find thi...

Newbie

Plan Premium Country Canada   Device iPhone 8 plus Operating System iOS   My Question or Issue WHYYYY can't I simply find "all songs" by a particular artist? If I type in my favo...

489 Views

0 replies

0 likes

all songs
  • 489 Views
  • 0 replies
  • 0 likes