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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232914 Views

27 replies

5 likes

  • 232914 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114551 Views

116 replies

13 likes

Other
  • 114551 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2356 Views

0 replies

0 likes

iOS
  • 2356 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304067 Views

61 replies

16 likes

  • 304067 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

  • 129749 Views
  • 19 replies
  • 38 likes

Spotify Gesten

PlanPremiumCountry GermanyDeviceIphone SEOperating SystemiOs 12.1.3 My Question or Issue Was ist mit der Funktion passiert, mit der man Titel mit einem "Nach-Rechts-Wischen" in die Warteschlagen einfügen kann? Dies ist seit kurzem nur noch möglich we...

Casual Listener

  Plan Premium Country  Germany Device Iphone SE Operating System iOs 12.1.3   My Question or Issue  Was ist mit der Funktion passiert, mit der man Titel mit einem "Nac...

1038 Views

0 replies

0 likes

  • 1038 Views
  • 0 replies
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Pausing with bleutooth headphones freezes spotify

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play music again. Have never had this problem before. A...

Casual Listener

Dear community. I use the jbl eb50 headphones and when I pause it with my headphones I can’t get spotify to continue to play the song afterwards. It just freezes and I have to restart Spotify to play...

Loxer

Community Legend

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Genre radio stations missing on ipad

I am using an ipad with iOS 12.1. 3. Since last Saturday none of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are displayed but none the the usual stations like the 70`s, 80`, Jazz an...

Casual Listener

  I am using an ipad with iOS 12.1. 3. Since last Saturday none  of the genre radio stations are displayed on the radio station tab. Only 6 Künster ( german word for artist) items are...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Solved!! New Release Lightning Bolt Gone

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS. It was great cause it showed the new releases in greater detail than in the release radar. Instead of a list of songs it showed if there was ...

Newbie

A few weeks back I noticed a new lightning bolt icon at the top right corner of my home page on Spotify iOS.  It was great cause it showed the new releases in greater detail than in the release...

GeorgeFall

Newbie

4903 Views

4 replies

5 likes

new release
  • 4903 Views
  • 4 replies
  • 5 likes

Cannot play downloaded albums

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one. I was and am still in a Family Premium subscription. As soon as I loged into my new accou...

Casual Listener

A few days ago I needed to make a new account because my e-mail adress changed, and I registered via Facebook in my previous account so I had to make a new one.   I was and am still in a Famil...

Loxer

Community Legend

1460 Views

3 replies

0 likes

  • 1460 Views
  • 3 replies
  • 0 likes

“Go To Album” missing in Top 5 Tracks

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue

Roadie

Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update.      Plan Premium Country USA   Device (iPhon...

Loxer

Community Legend

649 Views

1 replies

1 likes

  • 649 Views
  • 1 replies
  • 1 likes

Weard Problem !

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.

Newbie

Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 12.1.3   My Question or Issue  I have a problem with my crazy app. Application crashes when i am stop ...

Loxer

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Spotify freezes when I pause while out of the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...

Newbie

Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...

Loxer

Community Legend

1154 Views

2 replies

3 likes

  • 1154 Views
  • 2 replies
  • 3 likes

Radom artists being added to my list

PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...

Newbie

Plan Family Premium Country  Brazil Operating System (iOS 12.1.2 / Windows 10)   My Question or Issue Random artists are being added to my list everyday I have to go into each one a...

Loxer

Community Legend

655 Views

1 replies

0 likes

Bug bluetooth windows
Bug iOS
Bug iPhone
Other
Student
  • 655 Views
  • 1 replies
  • 0 likes

“Because you listened too” section

Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...

Newbie

Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...

Loxer

Community Legend

1129 Views

1 replies

0 likes

  • 1129 Views
  • 1 replies
  • 0 likes

App keeps logging me out.

PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...

Newbie

  Plan Premium Country  Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue  Every time I leave the app it logs me out. When I open the app again it says...

Loxer

Community Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes

Some songs sync/download offline, but other's don't. WHY!?!

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...

Music Fan

I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...

501 Views

0 replies

0 likes

Syncing Local FIles
  • 501 Views
  • 0 replies
  • 0 likes

How to delete songs?

PlanPremiumCountry United StatesDevice(iPod Touch Gen 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI add songs to playlist that automatically downloads songs, and when I remove the songs from the playlist they don't b...

Newbie

  Plan Premium Country  United States Device (iPod Touch Gen 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I add songs to playlist&...

gro8os

Casual Listener

8076 Views

2 replies

1 likes

  • 8076 Views
  • 2 replies
  • 1 likes

How often do Artist Radio Playlists refresh? Mine seem to do so every day - can this be controlled?

PlanPremiumCountry CanadaDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI use Spotify only in offline mode, downloading only on WiFi. I have several artist radio playlists, which show that they are fully downloaded when I'm on WiFi; how...

Newbie

Plan Premium Country  Canada Device iPhone 6 Operating System iOS 12.1.3   My Question or Issue I use Spotify only in offline mode, downloading only on WiFi.  I have several ...

4123 Views

0 replies

5 likes

  • 4123 Views
  • 0 replies
  • 5 likes

Audiobook playlist position often lost after closing/reopening. Bug?

Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here:After closing and reopening Spotify the audiobook position (which episode you're in) is often lost and Spotify starts from scratc...

Visitor

Hi!   My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here: After closing and reopening Spotify the audiobook position (which e...

807 Views

0 replies

5 likes

  • 807 Views
  • 0 replies
  • 5 likes

can't connect with Genius

PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now

Newbie

Plan Free/Premium Country   Device   iphone XR   Genius can't work when I listen, I can't read lyrics what playing now  

722 Views

0 replies

1 likes

  • 722 Views
  • 0 replies
  • 1 likes

Local won’t appear on app in iPhone

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...

Regular

Plan Premium Country  USA Device iPhone 8 Operating System iOS 12.1.3   I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...

467 Views

0 replies

0 likes

local files not syncing
  • 467 Views
  • 0 replies
  • 0 likes

Can't follow radio stations. Thinks it's a playlist

PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...

Newbie

Plan Premium for Family Country  USA Device iPhone 6s Operating System iOs 12.1.2   My Question or Issue  When I attempt to follow a radio station on my iphone it thinks it's...

user-removed

Not applicable

4053 Views

3 replies

14 likes

  • 4053 Views
  • 3 replies
  • 14 likes

Radio station do not show up in ipad using newest version of iOS

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...

Casual Listener

Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Swipe to Queue gesture no longer available on artist top tracks

PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer working on any Artist's "Popular" songs. The gestures still work in other locations such as...

Regular

Plan Premium Country United States  Device iPhone X Operating System iOS 12.1   My Question or Issue  The swipe to queue and add track to library gestures are no longer worki...

Hnovikov

Newbie

2774 Views

7 replies

7 likes

  • 2774 Views
  • 7 replies
  • 7 likes