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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37129 Views

41 replies

10 likes

  • 37129 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102634 Views

115 replies

12 likes

Other
  • 102634 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Touch trigger bug

PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 12) My Question or Issue When I scroll through a long list of songs and the content is scrolling past the screen after I’ve flicked my finger, tapping my finger down to stop the scroll moment...

Visitor

Plan Premium Country USA Device (iPhone XR) Operating System (iOS 12)   My Question or Issue  When I scroll through a long list of songs and the content is scrolling past the scre...

680 Views

0 replies

1 likes

iOS
Scrolling bug
  • 680 Views
  • 0 replies
  • 1 likes

I want my old spotify

PlanPremiumCountry PolandDeviceiPhonie 7Operating SystemiOS 12 My Question or Issue Can i somehow bring back the old layout with browse and radio?

Newbie

Plan Premium Country  Poland Device iPhonie 7 Operating System iOS 12   My Question or Issue  Can i somehow bring back the old layout with browse and radio? 

Maxim

Spotify Star

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

[iOS][Connect]Spotify connect no sound from ios device

PlanPremiumCountry FranceDeviceipad / iphone SE / iphone XOperating SystemiOS 12 My Question or Issue From the beginnig of January 2019 we have an issue with spotify connect on all our iOS devices. We can select our Pioneer device and connect seem to...

Casual Listener

Plan Premium Country  France Device ipad / iphone SE / iphone X Operating System iOS 12   My Question or Issue   From the beginnig of January 2019 we have an issue with spot...

Thorgam

Casual Listener

1293 Views

3 replies

1 likes

  • 1293 Views
  • 3 replies
  • 1 likes

Spotify restarts my phone

PlanPremiumCountry USADeviceiPhone 6SOperating SystemiOS 12 My Question or Issue Whenever I try to play ANY song, Spotify does a quick restart on my phone. I’ve tried uninstalling and reinstalling the app and it’s still broken. It was working last ni...

Newbie

  Plan Premium Country  USA Device iPhone 6S Operating System iOS 12   My Question or Issue  Whenever I try to play ANY song, Spotify does a quick restart on my phone. ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Se cambian las canciones a la mitad

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente. Ya desinstale la aplicación, borre la lista de canciones y la volví agregar. Sigue el error. Tengo un iPhone 8 Plus iOS 12.1.2 Necesit...

Casual Listener

Hace unos días empezó el problema. Se está reproduciendo una canción y a la mitad o menos se cambia a la siguiente.   Ya desinstale la aplicación, borre la lista de canciones y la volví agrega...

1135 Views

0 replies

1 likes

  • 1135 Views
  • 0 replies
  • 1 likes

No Like/Dislike (Thumbs Up/Thumbs Down)

PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 12.1.2 My Question or Issue There is no longer Like or Dislike Buttons on my App or my desktop app (both windows and Mac). This is a serious issue for me as the "Liked From Radio" playlist ...

Regular

  Plan Premium Country  USA Device iPhone 7 Plus Operating System iOS 12.1.2   My Question or Issue  There is no longer Like or Dislike Buttons on my App or my desktop ...

C-Rua

Newbie

1023 Views

1 replies

8 likes

  • 1023 Views
  • 1 replies
  • 8 likes

Song Name of Japanese Music Display in Hiragana or Katakana

Please let the song name of Japanese music display in Hiragana or Katakana.DeviceiPhone, iPad, iPod Touch 6thOperating SystemiOS 12

Casual Listener

Please let the song name of Japanese music display in Hiragana or Katakana. Device iPhone, iPad, iPod Touch 6th Operating System iOS 12

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
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Canciones incompletas

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC. En el mobil ya desintale la aplicación y la reinstalé, per...

Newbie

Desde hace unas semanas, al tocar una canción sólo se escuchan unos 30-40 segundos de la canción y se salta a la siguiente canción de la lista, esto me ocurre tanto en el mobil como en el PC.  E...

804 Views

0 replies

2 likes

  • 804 Views
  • 0 replies
  • 2 likes

Play on Spotify button

PlanPremiumCountryUSA DeviceiPhone X and iPad ProOperating SystemiOS 12.1.3 My Question or Issue when I share a song to my Instagram Story from my iPhone, it works perfectly. When I do it from my iPad, the share works BUT the Play on Spotify button d...

Newbie

 Plan Premium Country USA   Device iPhone X and iPad Pro Operating System iOS 12.1.3   My Question or Issue   when I share a song to my Instagram Story from my iPhone,...

katiek_

Composer

780 Views

1 replies

1 likes

  • 780 Views
  • 1 replies
  • 1 likes

Spotify app running strange

PlanPremiumCountry VietnamDeviceiPhone 8 PlusOperating SystemiOS 12 My Question or Issue- Can't login into the account sometimes -> Last time I had to reset my password.- Jump to a strange playlist while playing in shuffle mode and pause. The two pla...

Casual Listener

Plan Premium Country  Vietnam Device iPhone 8 Plus Operating System iOS 12   My Question or Issue - Can't login into the account sometimes -> Last time I had to reset my passwo...

Loxer

Community Legend

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

Can’t play podcasts offline

I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi, I cannot play them. It just says that they are unavailable...

Newbie

  I can download podcasts and see they are downloaded with the green arrow symbol. Last week I was able to play a podcast offline but now this week when I am in an area that does not have wifi,...

2574 Views

0 replies

17 likes

podcast
  • 2574 Views
  • 0 replies
  • 17 likes

Un-hide a song on Radio

PlanPremiumCountryChina DeviceiPhone 8, MacBook AirOperating SystemiOS 10 Hi Spotify, I accidentally hit the button on a couple of songs that says that they won’t play again instead of saving them. Any way of undoing this? This was during Radio Stati...

Newbie

Plan Premium Country China   Device iPhone 8, MacBook Air Operating System iOS 10   Hi Spotify,   I accidentally hit the button on a couple of songs that says that they won...

619 Views

0 replies

1 likes

  • 619 Views
  • 0 replies
  • 1 likes

Shuffle not working for a specific playlist

PlanFreeCountry USA Device(iPhone SE)Operating System(iOS 12) My Question or Issue My shuffle seems to be broken for a playlist I have. It plays the same ten songs first every time. This has gotten so annoying I have stopped listening to this 100 son...

Newbie

Plan Free Country  USA  Device (iPhone SE) Operating System (iOS 12)   My Question or Issue  My shuffle seems to be broken for a playlist I have. It plays the same ten...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Solved!! Transferring "Local Music" to iPhone for Listening

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the correct number of songs on the overview, but after en...

Newbie

I'm trying to move some music from my laptop to my iPhone for listening by putting them into a playlist and making the playlist available offline. When I check the playlist on my phone it says the co...

landonharris88

Composer

787 Views

1 replies

1 likes

  • 787 Views
  • 1 replies
  • 1 likes

[Mobile] UI doesn't work properly on offline mode

PlanPremiumCountryUSA DeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue The UI doesn't work properly whenever the mode is set to offline. I've tried repeatedly restarting the app, but the problem still persists. Attached is a video of me ...

Casual Listener

Plan Premium Country USA  Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue  The UI doesn't work properly whenever the mode is set to offline. I've tried rep...

challeyc

Casual Listener

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Why can't I find "all songs" by a particular artist ?!?!?

PlanPremiumCountryCanada DeviceiPhone 8 plusOperating SystemiOS My Question or IssueWHYYYY can't I simply find "all songs" by a particular artist? If I type in my favourite artist all I can find is "All Albums" or "popular". Does anyone else find thi...

Newbie

Plan Premium Country Canada   Device iPhone 8 plus Operating System iOS   My Question or Issue WHYYYY can't I simply find "all songs" by a particular artist? If I type in my favo...

492 Views

0 replies

0 likes

all songs
  • 492 Views
  • 0 replies
  • 0 likes

Display Limit in Album view

PlanPremiumCountry GermanyDeviceIPhone XOperating SystemIos 12.1.2 / Spotify 8.4.89 On artist pages, if new design is used, there is a display limit for artists - it seems as if the limit is by around 100 albums - Artist „die drei ???“ - lowest album...

Newbie

Plan Premium Country  Germany Device IPhone X Operating System Ios 12.1.2 / Spotify 8.4.89   On artist pages, if new design is used, there is a display limit for artists - it seems...

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

Solved!! Add to Queue swipe-gesture not working on Artist page

My Question or IssueThe Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs. How do I report this problem? DeviceiPhone XOperating SystemiOS 12 Premium plan (Ironic that premium members get zero support serv...

Regular

  My Question or Issue The Add to Queue swipe-gesture is broke on the Artist's profile page where they show the top songs.   How do I report this problem?   Device iPhone X...

Letterblak

Regular

2268 Views

2 replies

0 likes

Arists
problems
Que songs. New uppdate
Queue bug
  • 2268 Views
  • 2 replies
  • 0 likes

No sound when using Spotify on Apple HomePod

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connected but no audio come out the HomePod. I have isolat...

Newbie

I’ve been using Spotify on my iOS device ( 8 plus - iOS 12.1.2) to stream the sound through my HomePod for a long time now. About two weeks ago Spotify sound just stopped, it shows that it is connect...

983 Views

0 replies

3 likes

  • 983 Views
  • 0 replies
  • 3 likes

Connect to car via Bluetooth turns off Shuffle and enables repeat - only recently

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someone was to change it back when driving! PlanPremiumCountry...

Newbie

In the last week or so as soon as my phone connects to my Audi A1 via Bluetooth it disables Shuffle and enables Repeat - this is very irratating to say the least and could be dangerous if someon...

Vos18

Casual Listener

1452 Views

1 replies

3 likes

  • 1452 Views
  • 1 replies
  • 3 likes