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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408531 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279785 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178934 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry USDevice(iPhone X)Operating System(iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and then a minute later crashes. This is a new issue.
Plan Premium Country US Device (iPhone X) Operating System (iOS 12.1.2) My Question or Issue Starting this morning, every time I try to play any song, the app freezes and...
Casual Listener
1684 Views
2 replies
0 likes
PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12 My Question or IssueI used to be able to access playlists uploaded by artists on the iOS app. The playlists are available because I can access them on the desktop version of Spotify.
Plan Premium Country UK Device iPhone 7 Operating System iOS 12 My Question or Issue I used to be able to access playlists uploaded by artists on the iOS app. The...
Community Legend
717 Views
1 replies
0 likes
PlanPremiumCountrySweden DeviceiPhone XOperating SystemiOS 12.1.2Spotify version8.4.89 My Question or IssueI can't swipe to add songs to the queue when I'm visiting an artist's profile. What can be the problem? I can swipe to queue songs in playlists...
Plan Premium Country Sweden Device iPhone X Operating System iOS 12.1.2 Spotify version 8.4.89 My Question or Issue I can't swipe to add songs to the queue when I'm visi...
Community Legend
1634 Views
1 replies
1 likes
I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family PremiumCountry: USA Device: iPhone X 12.1.2
I am unable to swipe right on a song to queue it from an artists page. This works all throughout the app except the main artists page (i.e. Pouplar songs) Plan: Family Premium Cou...
Community Legend
705 Views
1 replies
2 likes
PlanPremiumCountry: US DeviceIPhone 6SOperating SystemIOS 12.1.2 My Question or Issue:When listening to a radio for a playlist, I would dislike a song and it would not only dislike that song but the next song as well before I could hear it. This happ...
Plan Premium Country: US Device IPhone 6S Operating System IOS 12.1.2 My Question or Issue: When listening to a radio for a playlist, I would dislike a song and it wou...
Community Legend
1027 Views
2 replies
1 likes
some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles was a lot quicker, now i always have to tap "see discograph...
some problems since the last update (everyone has these) : - discography is a total mess, its not in order AT ALL with a lot of artist, also the discography being split in albums and singles...
Spotify Star
549 Views
1 replies
0 likes
PlanPremiumCountry Czech RepublicDeviceIphone 7s+Operating Systemlatest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem is recognizable only on airpods(when i play the song on speakers, its ok.). So the pr...
Plan Premium Country Czech Republic Device Iphone 7s+ Operating System latest ios My Question or Issue Hi. I have a problem with my spotify app on my iphone. This problem...
Community Legend
6143 Views
1 replies
5 likes
PlanPremiumCountryUSADeviceiPhone 6S PlusOperating SystemiOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It used to be in iOS 11 or before that I'd be able to leave Spotify, use other apps or do o...
Plan Premium Country USA Device iPhone 6S Plus Operating System iOS 12.0.1 My Question or Issue Ever since I've upgraded to iOS 12, I've noticed a very annoying bug. It u...
Regular
2073 Views
3 replies
5 likes
PlanPremiumCountry USADeviceiPod touch (also MacBook Pro, iPhone 6SE)Operating SystemiOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I first got Spotify, I used it with both my iPod touch and my MacBook Pro. I was making playlists on t...
Plan Premium Country USA Device iPod touch (also MacBook Pro, iPhone 6SE) Operating System iOS 6 (also OS X El Capitan, iOS 12) My Question or Issue When I f...
Gig Goer
643 Views
1 replies
0 likes
My Question or Issue:Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added it to. iTunes differentiated between "delete from playlist"...
My Question or Issue: Hello everyone, please make possible to choose to delete a song from all playlists. It is very annoying and time-consuming to delete a song from every playlist you added i...
Community Legend
760 Views
1 replies
0 likes
DeviceiPhone 8Operating SystemiOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/cleared my queue, but this still occurs. How can I stop this from happeni...
Device iPhone 8 Operating System iOS 12 My Question or Issue My Spotify app keeps switching a "New Rap 2019" playlist mid-song every time I try to listen to anything. I've checked/...
Community Legend
561 Views
1 replies
0 likes
I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod?PlanPremium DeviceIpod Touch 2nd GenOperating SystemiOS 4 My Quest...
I used to have access to all my playlists and have them offline, now its imposible. Looks like spotify is not support old ipod touch! i there a way to have offline playlist in my ipod? Plan Premium...
Spotify Star
3528 Views
1 replies
1 likes
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue resolved?
I'm having trouble logging onto my Spotify account through my iphone app. I keep getting a message that my user name or password is wrong. I have changed my password twice. Anyway to get the issue re...
Spotify
427137 Views
206 replies
44 likes
why does my music randomly start changing to random music i do not listen to fix this s*** now
why does my music randomly start changing to random music i do not listen to fix this s*** now
Spotify Legend
2296 Views
5 replies
0 likes
We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of space. And apparently the only way to clear the cache is to un...
We've been using Spotify Premium on my wife's old iPad 3 and it has been working fine. However, the device was running out if storage space and I saw that Spotify was using over 2 gigs of spa...
Spotify Legend
3390 Views
4 replies
0 likes
I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into short playlists, and when I go back to the artist page to sta...
I am not sure if this a bug or by design, but I have noticed that radio stations have moved or changed? the artist stations I have been following and personalizing have been converted into s...
Casual Listener
1545 Views
5 replies
3 likes
Device(iPhone Xs)Operating System(iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station based off that artist or song. Now it takes me to a playlist. I am very dissappointed if t...
Device (iPhone Xs) Operating System (iOS 12.1.2) I used to be able to go to an artist that I like and click "Got To Radio" and it would take me to a radio station bas...
Regular
1217 Views
2 replies
1 likes
Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says “All filled up.Epic collection, friend. There’s no more room in Yo...
Hi, I’m using an iPhone 7. I’ve been using Premium for several years now, but since several weeks I cannot download any playlists anymore. I keep receiving an error message which says ...
Composer
6587 Views
6 replies
0 likes
Plan:PremiumCountry CanadaDeviceIphone 8Operating SystemIOS 12.1.2My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to wait for 700 songs to be downloaded
Plan: Premium Country Canada Device Iphone 8 Operating System IOS 12.1.2 My Question or Issue My entire library of downloaded music got un-downloaded for some reason, had to...
Community Legend
639 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 7Operating SystemApple IOS My Question or IssueI hit the little red circle on the daily mix on a track I very much enjoyed . Now when I try to play it it is unplayable. Any way to reverse this? i know the track name...
Plan Premium Country USA Device iPhone 7 Operating System Apple IOS My Question or Issue I hit the little red circle on the daily mix on a track I very much enjoyed . N...
510 Views
0 replies
2 likes
