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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237929 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Moderator
119173 Views
117 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447560 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305621 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. PlanPremiumCountryUSA Device(iPhone 8Operating System(iOS 11 My Question or Issue
Please restore the ability to go to the album for any artist’s top 5 song. This feature was available until a recent update. Plan Premium Country USA Device (iPhon...
Community Legend
654 Views
1 replies
1 likes
PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop the music.
Plan Premium Country Turkey Device iPhone 5s Operating System iOS 12.1.3 My Question or Issue I have a problem with my crazy app. Application crashes when i am stop ...
Community Legend
508 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12.1.2My Question or IssueSpotify becomes unable to un-pause music (restart playback) whenever I pause playback while I'm out of the app. I have to restart it to get it working again. This has o...
Plan Premium Country USA Device iPhone 6s Operating System iOS 12.1.2 My Question or Issue Spotify becomes unable to un-pause music (restart playback) whenever I pause playback whi...
Community Legend
1160 Views
2 replies
3 likes
PlanFamily PremiumCountry BrazilOperating System(iOS 12.1.2 / Windows 10) My Question or IssueRandom artists are being added to my list everyday I have to go into each one and unfollow but when I close the app and open again there are more random art...
Plan Family Premium Country Brazil Operating System (iOS 12.1.2 / Windows 10) My Question or Issue Random artists are being added to my list everyday I have to go into each one a...
Community Legend
657 Views
1 replies
0 likes
Hello,There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made for you sections on the home page and not the discover ...
Hello, There used to be a section on my home page that had suggested artists based on what artists I listen too. It wasn’t a playlist it was a scroll section like the recently played and the made fo...
Community Legend
1133 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceiPhone SEOperating SystemiOS 12.1.2My Question or Issue Every time I leave the app it logs me out. When I open the app again it says my username and password don’t match. When I put my password and username in it logs m...
Plan Premium Country Canada Device iPhone SE Operating System iOS 12.1.2 My Question or Issue Every time I leave the app it logs me out. When I open the app again it says...
Community Legend
974 Views
1 replies
0 likes
I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it finds and syncs MOST of them. However, SOME of the file...
I have a bunch of songs purchased and stored on a hard drive that I purchased on iTunes over the years. Some of these albums are not available on Spotify, but I point Spotify to the drive and it find...
505 Views
0 replies
0 likes
PlanPremiumCountry United StatesDevice(iPod Touch Gen 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI add songs to playlist that automatically downloads songs, and when I remove the songs from the playlist they don't b...
Plan Premium Country United States Device (iPod Touch Gen 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I add songs to playlist&...
Casual Listener
8088 Views
2 replies
1 likes
PlanPremiumCountry CanadaDeviceiPhone 6Operating SystemiOS 12.1.3 My Question or IssueI use Spotify only in offline mode, downloading only on WiFi. I have several artist radio playlists, which show that they are fully downloaded when I'm on WiFi; how...
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.1.3 My Question or Issue I use Spotify only in offline mode, downloading only on WiFi. I have several ...
4154 Views
0 replies
5 likes
Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here:After closing and reopening Spotify the audiobook position (which episode you're in) is often lost and Spotify starts from scratc...
Hi! My main reason for using Spotify is the possibility to listen to audiobooks. But there seems to be a big bug in here: After closing and reopening Spotify the audiobook position (which e...
811 Views
0 replies
5 likes
PlanFree/PremiumCountry Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now
Plan Free/Premium Country Device iphone XR Genius can't work when I listen, I can't read lyrics what playing now
726 Views
0 replies
1 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to appear on my playlists. I’ve downloaded them onto my phone via iTunes and I’ve ad...
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.1.3 I’ve had local files on my phone playlist before but when I switch phones recently I couldn’t get them to ap...
470 Views
0 replies
0 likes
PlanPremium for FamilyCountry USADeviceiPhone 6sOperating SystemiOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's a playlist. The end result is that I don't have the thumbs up/down icons so I can't g...
Plan Premium for Family Country USA Device iPhone 6s Operating System iOs 12.1.2 My Question or Issue When I attempt to follow a radio station on my iphone it thinks it's...
Not applicable
4058 Views
3 replies
14 likes
Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is only a local problem. I already reinstallled the S...
Since 2 days the radio stations do not show up on my ipad using the newest IOS. I use the ipad to stream on my network player and I miss this feature already. I live in Vienna, Austria so maybe it is...
541 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone XOperating SystemiOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer working on any Artist's "Popular" songs. The gestures still work in other locations such as...
Plan Premium Country United States Device iPhone X Operating System iOS 12.1 My Question or Issue The swipe to queue and add track to library gestures are no longer worki...
Newbie
2791 Views
7 replies
7 likes
PlanPremiumCountry USADeviceIPhone 6sOperating SystemiOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. It freezes and then I have to close it and reopen it or it doesn’t work.
Plan Premium Country USA Device IPhone 6s Operating System iOS 10 My Question or Issue Every time I leave the app, and not actually close out of it, it crashes. I...
Community Legend
1361 Views
1 replies
0 likes
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current location.” I was looking for solutions to this and saw ...
So I’ve been traveling recently and have ran into a very frustrating issue with the videos on the Pop Rising playlist. It says “playback failed. We’re not able to play this video in your current loca...
767 Views
0 replies
0 likes
Plan:Free/PremiumCountry : France DeviceiPhone SE 2017Operating SystemiOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that 12 Go of music.I have this message (picture attached) and I’ve almost deleted all my music ...
Plan: Free/Premium Country : France Device iPhone SE 2017 Operating System iOS 12.1.2 My Issue: My app tells me I can’t download music anymore but I have less that...
Casual Listener
2601 Views
4 replies
0 likes
PlanPremium CountryUS DeviceiPad 2Operating SystemiOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying to automatically update and crashed hard, so I was forced to restore it as a new iPad. My iPad is too...
Plan Premium Country US Device iPad 2 Operating System iOS 9.3.5 My Question or Issue I happily used an old iPad for music. Last week, my iPad was trying ...
Spotify Star
6484 Views
1 replies
0 likes
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
When I share music on Instagram the deep links to Spotify are missing? And I can’t see other people’s deep links to Spotify music either??
Newbie
1354 Views
1 replies
6 likes
